Ty and his team were amazing! They made an incredibly stressful day much better. Communication…read morewas good. We did an initial video estimate and then the week of the move Ty came personally to see where things were at to ensure he had what was needed to be ready for moving day. They showed up on time. Their system was well executed, and they had us loaded very quickly. Igor, Manny, Daniel and Christian were very friendly, and professional, and took extra care with our fragile items. Ty was there for the loading as well, to ensure we had everything we needed. At the new place the unload went just as seamlessly and when the truck was empty they even took the time to ask if there was anything we wanted help putting together, and if we wanted them to move anything into a particular spot while they were still there. We did ask them to move a couple of the heavier items which they did happily. Payment was easy; the estimate was exact to the invoice. E-transfer payment was quick and simple. They are definitely competitive price wise, if not a bit better value than some of the larger companies and way better service. All around great team, great people, and i would definitely recommend them.

We used them twice, seven years ago and this year. The first time was ok, with only one mirrored…read moredoor being broken, which we let go as too much hassle to deal with it. The second time was a nightmare, with them showing up with a 3.5 ton truck instead of a 5 ton truck, as was clearly communicated beforehand. Since we had to make a ferry reservation, it made everything morse stressful than necessary, with us having to deal with literally last minute solutions for left over stuff, turning over the old place to our landlady, loading remaining items in our own car, and helping the movers on top of it as some furniture had to be dissembled to fit in the truck. Although Ty brought anything they could not bring the first time, a couple of days later, there were too many damaged items due to the puzzle of trying to get everything into the small truck. Most damages were just labelled as 'can be easily replaced by going to the dollar store, or having a table top refinished locally, etc.' But Ty never followed up on it, instead mentioned that we had not bought the proper insurance (which was never offered in the first place). He gave us $500 off, but that does not make good for all the trouble we had. and all the damages, with some of them discovered after the move. The damages were: a broken high quality fan, a completely scratched dining table top, damaged artwork, two damaged standing lamps, one damaged storage unit, a broken antique pendant light, and almost all furniture with some new scratches, dents, and other minor damages, including damages from the tape that was not properly used. Having said this, the movers were friendly, and Ty is a nice person; but this was not handled as expected and with the care needed, also with never following up on him promising us the needed repairs. Even if only some small plastic parts (e.g., a wheel part, a fastening ring) are broken, it does not mean they can be easily replaced at the dollar store. If we had to repair and replace everything, it would easily exceed the $500 offered. I have moved over 20 times in my whole life, but this was by far the worst experience ever. I can only hope that they will handle your next move better.

This is the best moving company in Vancouver. They were really easy to book and work with, and…read morecarefully moved all my stuff, including many fragile antique furniture pieces that were really heavy. I would highly recommend them. They knew exactly how to pack and unpack their truck. These guys are great! They made my room so much less stressful. Thank you Reay's! Elspeth S.

A complete misrepresentation of their service and space. Overcharged me and held my possessions for…read moreno reasons, really difficult to communicate with them. I would highly recommend any other storage or moving service before considering Reay's. I don't like leaving bad reviews, but they treated me so badly that I had to.

I don't advise you let such dishonest people into your home, nor should you trust them with your…read morepersonal items. These guys showed up with minimal supplies, parked their red Tesla, in my driveway, blocking in both me and my neighbor, despite there being ample parking directly in front of our house. It never crossed their minds, that blocking this communal driveway might be an inconvenience to the people who use it. How can a moving company arrive at a job underprepared, then bill the customer for procuring the very supplies they should have initially provided? Furthermore, we were charged by the hour for the two employees who went hunting for supplies. While two movers went supply hunting, and little to nothing was being done in our home, we were charged an hourly rate for 3 movers, because the moving company failed to bring necessary supplies, and by "supplies" I don't just mean boxes. I'm talking about the scissors, tape, tools, dolly, etc. We had been pleading with them for weeks to provide us with a detailed receipt because the charges for supplies were so inflated that we suspected an error. It required our assistant doggedly pursuing them day after day before they finally furnished us with an itemized receipt. This is not an honest company. It is poorly run, with poor leadership. If Yelp allows it, I am going to attach a copy of the invoice so everyone is able to take a look at exactly what this moving company sent us, the inaccuracies and inflated charges. Please keep in mind these charges are in CAD not USD.

I will definitely use Brothers Moving Services for my next move…read more They provided professional, efficient service in a friendly manner at a reasonable price. I had only one item, but they came the same day I called and took great care with the delivery. Great service! Marilyn H.

tried booking their service as someone had recommended them and despite of doing everything I was…read moreasked by them including sending pics of my place and after several attempts from me to book them all I got it's we will call you right back, never got a reply to an email or a phone call, I tried for a week to set a date and time for my move until I gave up and went with someone else. A customer shouldn't have to chase a business, may be they are great at moving but they are terrible at customer service

Terrific service on time. A pleasure to use this company before and will definitely recommend this…read morecompany

Greetings Moving company review seekers...here's a 10/10 for the hard to please…read more. Yesterday I had a pleasant ,swift and professional "move" of dusty old junk from a knarly location . Craiglist is where I found SAM's. Response was immediate I phoned 1st.once we established a plan .. Then texting locations and ETA They arrived with a clean truck.. freshly dressed ..well turned out I have a moving company I use for big moves , this was a last minute deal and I was impressed with how fast they went , and very respectfully parked their truck ,ramps and dollies were in good nik, this is a solid small buisness . zero hassle You get what you pay for ..movers have overhead like dump fees ..it's a nessesary evil paying for movers....Choose Wisely ..treat Kindly Well Done Sam's Small Moves

He quotes low and then changes his price to a ridiculous higher rate when he shows up for the job…read more Do not use this guy.

The movers themselves are great but the office will give you a quote and then they'll charge your…read morecredit card whatever they like. They wanted to charge me $620 for a two hour move. Be careful with these guys. Scammers.

They sent me a quote by mail and I called them to discuss it, they told me to take it or…read moreleave...lot of better movers with a better attitude out there..I did avoid them.

BAD...SOOOOO BAD.... they damaged my roof by moving a truck during my move day - 3 weeks ago…read more At the time of the incident, your team acknowledged responsibility and assured me that the damage would be repaired. It has now been three weeks, and despite those assurances, no repairs have been completed and I have not received any updates. DO NOT TRUST THESES GUYS...

After having 3 or 4 really good moves with Cody, Brent and the team they left us hanging. Booked…read morethe move 3 weeks in advance. Got the confirmation email the day before. Everything seems normal. The day of they are late. Cody calls at 930am saying they cant come and they have no team, asks if they can come the next day at 9. Sure. I do some juggling of tasks. Next day, NOTHING. No message, NO Call, No reaching out. GHOSTED. Still calling 2 days later and nothing. Left my family scrambling to find fine a last minute moving company that can show up same day. Thankfully we did but it ended up costing us probably an extra 300 to 500 dollars. Stay away DO NOT USE