Ramon was able to respond quickly to help clear my main line. His pricing was reasonable and his…read moreexpertise was obvious. Highly recommend him!

He was honest, fair and efficient. He did not price gauge like the other big corporation plumbing…read morecompanies tried to the day before. It feels good to have someone we can trust for repairs when we need them! Thank you Ramon!

Quality service Technician very professional…read moreWould highly recommend for all plumblimg needs Repaired Leaking shower handle Replaced kitchen faucet Resealed toilet

I live in Palm Springs and called Pride Plumbing for help with work related to a kitchen…read morerenovation. I had high expectations based on their Google reviews and clear communication with dispatch. Sadly, the experience I had was unlike anything I have ever experienced in my 20 years of homeownership. Here are things to watch out for with Pride Plumbing of Redlands and Palm Desert: 1) bait and switch service scope and pricing; 2) sloppy and legally-insufficient estimates; 3) inexperienced plumbers with very poor communication and interpersonal skills; 4) promised and broken arrival times; 5) inability to work cooperatively with other tradesmen (by their own admission); 6) customer blaming for their miscommunication; 7) unfamiliarity with high-end, European-made gas appliances (by their own admission); 8) leaving metal debris behind for the customer to dispose of; 9) not providing customers timely copies of their estimates; and 10) not providing customers copies of paid receipts for work. If you have a mid-mod in Palm Springs or a kitchen renovation with high-end European appliances, I do not recommend Pride based on my experience. They'll arrive late, argue with you, overcharge you, waste your time, and then not give you a receipt.

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

Service Maintenance to our Air Conditioner was great! Gary Lopez was very knowledgeable,…read moreprofessional and nice. His work was done in quality time and his suggestions were appreciated. We added a hard start to our unit and felt the price was reasonable. Gary's start to finish time was quicker than we anticipated. Thank you All City again for taking care of us!

Our air conditioner wasn't working properly, Eric came and checked it out. He was very helpful,…read morecourteous, and professional. I highly recommend them.

Champion Plumbing and Heating installed our unit in 2019 and have been servicing it ever since…read more Can't say enough good things about everyone we've worked with. From the owner, the office and the technicians, everyone is always friendly and professional.

Called Bob the Plumber on Monday had an appointment for Tuesday between 3-7. Received a call from…read moretheir office around 4pm saying they couldn't make it. I didn't have a plumbing emergency so I was fine with changing my appointment and I appreciate the timely communication. My new appointment was the next day from 3-5. I received a text with a picture of the tech when he was about 20 minutes out. Pete the tech was very friendly explained what he was doing and approximately how long it would take. I will definitely call Bob with any future plumbing needs.

This mess here is from these company. They supposedly fixed the outside faucet, but it won't turn…read moreoff. My husband had it go and turn the house water off. No one could come out. The receptionist advice was just to turn the water off and then turn it back off on when you need it. We have since called someone else. My husband would write this. But he's too pissed off. To Bob the plumber.. that tag was from the water heater. Yes that was replace properly back then. Stop trying to defend your horrible work. The plumber we had come out. Said the valve was defective. Should never have been installed in the first place.

Had routine maintenance for our HVAC and plumbing/water heater inspection. both Gabe (HVAC) and…read moreAnthony (plumber) were on time, knowledgeable, and efficient to tune up our systems and recommended preventative maintenance to keep things running smoothly for years to come.

This review is for the customer service and possible discrimination…read more I used the company website to book two separate maintenance services for my primary home and a rental I own. I was requested to provide a credit card for the rental without even knowing what the services or costs would entail, so I refused to provide one and they just didn't show up for either of the scheduled services, nor provided a courtesy call. This morning, I tried to schedule a service again for my primary home (not the rental), and while there were available times on the website, I received a call demanding a credit card again saying my address was linked to a rental. I restated multiple times that the service I was requesting was NOT for the rental and the lady kept bringing up the rental. She finally said she would 'redflag' the rental address, schedule me for my primary home and would check to see if there were available times. She came back in 2 seconds and said there were no available times that she would place me on a waitlist. I informed her there were still slots listed on her website, and she said they are all gone now. I just went back to the company's website scheduling portal and they have several openings as early as 3/6. I feel this lady is discriminating against me or wanting to commit fraud by demanding a credit card without even quoting me on anything or getting details on the service requested. I am deeply disappointed and would caution people from soliciting services from this company. I had been receiving the company's flyer for over a year now and was finally excited to call because of the reviews and pricing listed on flyer. I am shocked at the lady who schedules and the demands for a credit card only to me. I had someone else try to schedule and a credit card was not demanded. I will take my business elsewhere.

New to the IE so I was in need of finding someone to install a water system. The high ratings…read morespeaks for itself. Communication is great. They work with you with time availability and they keep their word with pricing. I felt like they will treat your home like their own. From the beginning when Robert introduced and wiped his shoes on the doormat I knew I picked the right one. Thanks again!

Had an issue again just 2 weeks later. Obviously had to call these guys! Richard answered and had…read morePhillip our way within 10 minutes! Phillip did his thing and it took about maybe 15 minutes? But he got it unclogged and was even able to show some residual tissue of sorts that did come up with the snake. Again, another great visit. Professional, friendly and efficient!! Now, we hope to have no more issues but we know who we are reaching out to if this continues and maybe (but hopefully not) ends up being something more that may need to be dug up and replaced. Thanks again Always Ready! You guys are really the best!

Call them because I had a gas leak came out the same day within 20 minutes.. free estimate…read more Reasonable pricing work was very good. Thorough work was very clean. Cleaned up after himself. Very respectful of my home. Very respectful of the property would recommend them 10 out of 10. actually even followed up with me to make sure that it passed the gas company.

I just had some plumbing work done by this company and I've got to say. TOP NOTCH SERVICE!!!…read moreFrom beginning to the end. Victor was great! He kept me updated on everything from his ETA (which he got here earlier than expected) to the time it would take to complete the job. He was very thorough in everything he did, that is something I really appreciate. I've been in the customer service industry for over 25 years, so I know what great customer service looks like and Victor really exemplifies it. He will definitely get my business again and I will recommend him to all my friends and family. Thank you very much Victor!!!

very responsive and professional good price and service…read more while other plumbers tried to upsell Henley's accepted the project and did excellent work

I've relied on this company for HVAC services many times over the years, so it's genuinely…read moredisappointing to write this. What should have been a straightforward thermostat reinstallation and programming job turned into a nearly week-long ordeal defined by poor communication, lack of preparation, and zero follow-through. When I called to schedule the appointment, I was thorough. I mentioned the building is two storeys and that the technician would likely need a long ladder to access the rooftop compressors. I also specifically requested to be contacted directly if anything changed or if unexpected costs came up. Simple enough, right? The day of the appointment, the technician was scheduled to arrive between 10 and 12 PM. By noon, no one had shown up and no one had called. I reached out myself, only to be told he was running late on another job and wouldn't arrive until 2 PM at the earliest. A courtesy call would have gone a long way. Instead, I sat waiting with no update whatsoever. When he finally arrived, there was no direct communication from him either. I had to ask my tenant to pass along a message to have him call me. He confirmed the issue was exactly what I had described when booking: a thermostat that needed to be reprogrammed and rewired. Progress, finally. Or so I thought. A short while later, my tenant informed me the technician had left without completing the job. The reason? He hadn't brought a long enough ladder to access the roof, the very thing I had flagged when I made the appointment. The next day came and went. No technician, no call, no update. I later learned he was unwilling to go onto the roof without a second technician for safety reasons, a policy I can respect, but one that should have been communicated to me immediately and not left to surface on its own. By Friday, I called customer service to get answers. I was told they'd call me back once they heard from the technician. Three hours passed and nothing. I called again. Same answer. Hours later, I called a third time. Still the same response. I eventually gave up, called another company, and they resolved the issue the very next day. As of writing this review, I still haven't received a single callback. Not an apology, not an explanation, not even an acknowledgment that any of this happened. At this point, the message is loud and clear: they simply don't need your business. And after this experience, they won't be getting mine.​​​​​​​​​​​​​​​​

Great service! Speedy service!!…read moreCompetitive and honest pricing! Great communication I will hire them again for any future plumbing issues

I asked Exact Rooter & Plumbing for a second quote after receiving my first one, to replace a water…read moreheater. Steven gave a very reasonable quote and much cheaper than my original. He showed up on time the next day and got the job done quickly. He also recommended other minor fixes related to water pipe. Definitely will reach out again if I need help with other plumbing issues.