Jose came super quick and was able to diagnose and fix the problem within a couple hours. He was…read moreeasy to work with, friendly punctual and clean and was able to fix a water leak and filter for a water bottle machine

AYSP were gracious enough to contact me about my post. After doing so, they were able to come out…read moreand fix my unit quickly and well! I will be using them again in the future and make sure I'm clear on if I'm requesting a diagnostic or asking for an estimate.

After three years of increasingly incompetent hvac service, I wanted to share a positive…read moreexperience. I had a local company come out to bid on some furnace work after the company I had a service subscription with missed something big, but they gave me bad vibes, very sales-focused. Given my track record with service pros, I decided to just tackle it myself. Fast forward to last night: I woke up at 3am in a panic wondering if I'd done it all wrong and convinced we would die from carbon monoxide poisoning. This morning I called SOS Heating and Cooling, and honestly, this is the kind of service that reminds you good people still exist in this industry. Jake came out the same day. He actually listened to my concerns instead of talking over me. He walked me through everything, put my mind completely at ease, and (here's the kicker) he's the only HVAC professional I've ever met who didn't immediately try to upsell me on seven different things. Capable, honest, sympathetic, and straightforward. That's it. That's what good service looks like. SOS Heating and Cooling has earned a customer for life. They'll be my go-to for anything plumbing or HVAC from here on out. If you're in the SLC area and need someone you can actually trust, I can't recommend them enough.

Very good and explained problems easily. I would work with them again for their valueread more

Branden was professional, kind, and the only service rep to tell me he could repair my AC rather…read morethan trying to sell me an expensive new unit. He saved me thousands of dollars and was a pleasure to work with. I highly recommend B&Z!

Thes guys are HVAC studs! I've never seen such great customer service and the work they did on my…read morehouse has kept me toasty in the winter and cool and relaxed in the summer! They even come and tune my system up before winter and summer!!!! It's great having that peace of mind!

The best HVAC Lehi Utah has to offer. I mean it. Not only did they save us a fortune on a…read morereplacement furnace (another company insisted we needed one and used scare tactics to push us to do it), but they also diagnosed the issue and provided a stopgap solution while we waited for parts for an HVAC repair. My family just moved back to Utah from California, and the cold Utah winter would have been rough if they hadn't come quickly over the holiday weekend. If you're looking for an incredibly valuable and relationship-oriented business, these guys are the pros, and you won't regret calling them.

Will was amazing! Easy to work with! We are so happy with the beautiful installation he did at our…read morehouse! We highly recommend Monarch Air and will be using them in the future rebuild/renovation of our home!

These guys are really great! We have had them out a few times. They are willing to offer some…read morecreative solutions and they have the experience to execute it. It's refreshing to not just hear, yep you need a new system so fork over 5 or 10 thousand bucks. We won't call anyone else. Thank you so much for saving us once again!

Best honest tech that was sent to my house. Hands down no pressure on trying to upsell me and just…read moregave me all option on what I needed to do to get my heat back on. Will definitely use this company again.

I contacted Brozwood for the first time in June. They scheduled a tech (Randy) to come look at my…read moreRinnai Water Heater (tank-less). I was getting a constant error code and could not resolve it following the manual. When Randy arrived, I detailed all that I had done to that point. We ran uninterrupted hot water for 30 minutes with no fail (error code). I said maybe it settled down and asked Randy what my charge was for his coming over. He said "You did everything I would have to fix it, so no service charge"! Unbelievable! A week later, the error code was back (and no reliable hot water). Randy came out again, checked everything on the units intake/exhaust system and found no reason for the error code. He dug in further and found a dip switch that was not set up correctly by the original installer. He spent 90 minutes working on the unit, ran a test with all faucets running hot water at the same time, and it worked perfectly. This time, I ask what I owed for his professional service and he said "our regular service call fee . . . $75.00". Every other company in Salt Lake would have charged that (or more) as their portal-to-portal hourly fee! Everyone at Brozwood was smart, efficient, professional, and really made me feel like their only customer. I'll call them again for and HVAC/Plumbing issues in the future and I'll recommend them to anyone that asks for a help with their home.

They were quick to come out and did a great job. Helped us figure out the best solution for the…read moreproblem and something that would work for our price range.

Sean was great! I came home late Friday afternoon and my furnace was out. The house was cold and my…read moreusual service team wasn't available. After calling several other companies that weren't available I called Zephyr. He was out within an hour and got the furnace fixed. Very professional and compassionate.

Sean was great! He came out to our house same day which was amazing. I called him to see if he…read morecould install a mini split in one of our bedrooms and also wanted a service of our current A/C unit. He did a through service of our system (very reasonable pricing) and called out some issues to be aware of. He gave us great insight on what was needed to move forward with the mini split. We definitely recommend Sean! Thank you!

Quick response, very friendly to work with, the tech was right on time and they fixed the issue. I…read morewould use the again.

Me and my husband rent from a rental company, that has had its fair share of problems, throughout…read morethe home, and with the company itself.. but when we finally got someone sent over to our home to fix our heater, we had Andrew. He has been so amazing, and is so professional, nice, and makes sure he has answers when we ask. He has been to our home now a few times for different occasions. And has always been pleasant to have in our home! We trust him to fix any problem we may have, I hope everyone can experience this level of service with this company!

Adam and his team did a great job of replacing our furnace and installing new air conditioner. His…read moreproposal was thorough and complete including the electrical work, which other contractors were not including. He knows his business and him and his crew did a great job.

We called Adam for a second opinion. We were hoping we didn't need a new furnace, but he actually…read moreshowed us the problem and explained in detail what was wrong and why a new furnace was the best option. We decided to work with him because he quoted us the best price. He also offered to do the install on a Saturday which was an added plus since we'd been without a working furnace for a few days during cold weather. We're glad we found Adam and his company.

Mark was amazing I couldn't believe how quick and tidy he was. I've used this company a couple of…read moretimes and have been pleased with there work, it's guaranteed for 2 years

Very disappointed with this company…read more Looked on yelp to see which businesses had some great reviews and reached out to several. This company at first seemed great, but unfortunately seemed to forget they had already told me they were scheduling me. This message is from Jim through Yelp "Great! We'll book it at 4:30pm then. I'll create an account for you to book the appointment. Can you please provide me with your complete name, address, phone number, and email address?" I received another email that said should we book this for a time between 4-6? when they had already said they were booking this slot for me. I provided all of the information they asked for and today when I wrote them to confirm, they said the appointment is not available. Very disappointing as I had called several companies to come out and give me a bid on this electrical project. Why promise an appointment and then go back on what you have already said? While they may have quite a bit of great reviews, if you say you are scheduling me and then do not actually do so, and try to schedule me for a different day other than what we discussed, then apparently this job was not that important to you.