I am so sorry to have to write this. I have never experience such incompetent people. The Doctor and her staff are horrible. I went in for service on 10/4/13 with my two children, everyone seemed ok but once it was time to discuss placing and order no one had any knowledge of how's that's done. The selection of frames was so lame I decided to get contacts and my children got frames. I paid for everything up front in order to place the order. I was told everything would be ready in 2 weeks.. It took 4 weeks to get frames for my kids and I am still waiting. I have called, showed up and email and still nothing. I have been patient and quit humble since the Dr. is an Pastor. It's not her staff. I am not sure where she found these uneducated individuals. I mean pure ignorance and I have made the Dr aware of my troubles and she wants to sweep this crap under the carpet instead of holding her staff accountable for not getting me order correct. It's crazy my daughter is having headaches from her new glasses I will pay out of pocket before letting my child go back to this place. Horrible.. I have never posted anything in my life but this experience was one worth writing about.
I am unhappy, displease and blind... Thanks Dr. Tamara Hill Bennett.. Shout out to Charmaine and Maria who could not find there way of a wet paper bag... 11/19/13 read more