This review is provided to counter the previous 1-star reviews. I had a leak in my household fire…read moreprotection system and Steve (owner) had two of his skilled and knowledgeable technicians at my home in just a few short hours. They were able to quickly isolate the issue and affect repairs. I am fully satisfied with the service and would strongly recommend that you call when the need arises!

We had a contractor do some work for us, and it required additional fire sprinklers to be…read moreinstalled. In the process, unfortunately, a leak developed in our attic, creating a water stain on the ceiling in our bedroom. Our contractor came out and double-checked in the attic and confirmed it was definitely the fire sprinkler. A young man came out the same day to repair the problem. However, he did not have the right piece of material he needed. He left the water off and explained that another employee would be out shortly to repair the issue. About 90 minutes later, a guy showed up reeking of alcohol!!! He had come in our garage without our knowledge and opened up our garage door. Upon realizing he was on our property and in our garage, I explained he needed to go around to the back of our home and enter. Once in the attic, it sounded like an elephant was up there. One of the covers to one of the fire sprinklers not related to this job was knocked to the floor. Once he finished the job, this was the mess he left behind, instructing us to leave the water off for another hour. He was tall, slender, unshaven, lots of tattoos, and reeked of alcohol!!! DO NOT let him in your home if he shows up. Praying once we turn the water on, we don't have more problems than we initially had!

Florencio came to our house today for some repairs on our fire sprinkler system. He was very…read moreprofessional and patiently explained what is going on with my system. He even spent extra time showing me how he had found a leak with an unrelated plumbing fixture in my house. He did a great job, and I can't recommend him strongly enough for fire sprinkler-related jobs!

Testing fire alarms for over an hour traumatizing my pets. If you all were worth your own salt you…read morewould be able to complete testing much sooner.

The service at the company is excellent but the staff is the real highlight especially Giovanni he…read moreis the most dedicated employee he is thorough, knowledgeable about the alarm system and overall very polite-I hope this company appreciates what a great employee they have in the company!

I have been a customer of Watchlight for 16 years. Not only am I proud to support a local San…read moreDiego County company, but their customer service and response is stellar. Due to recent home renovations, I requested Watchlight to send out a technician to assist and support - and they certainly did: Christian was my tech and provided excellent service. He was knowledgeable, thoughtful, considerate, and most importantly, addressed my requirements and reaffirmed why I have chosen Watchlight (f/k/a Alarm Relay) to protect my home and family for almost 2 decades. Well done, Christian and Watchlight team!

4.800 stars. Excellent experience with this business. We had a fire inspection by the fire…read moredepartment and we needed to get our fire extinguishers recertified as they were out of date. I had gotten a quote about a year ago and just never got around to scheduling. I scheduled with Mike via the number he left in his message from last year. Communication was easy. He came when promised the next business day and serviced all 3 of our extinguishers for a very reasonable price. 100% recommend. Definitely

Mike gave us an excellent price, and was able to come out quickly to certify our HOA's two…read moreextinguishers. He was prompt, charged what he said he would charge without added fees, and was quick and efficient in inspecting our extinguishers. He left the place in better shape than he found it. He even offered to add us to his reminder list for next year.

I recently was put in charge of getting the fire extinguishers in my office inspected and serviced…read moreas the office manager who took care of those kind of things is no longer with us. I was definitely feeling a little clueless for where to start but I asked a friend and fellow yelper who is small business owner for a recommendation. She had just used So-Cal State Fire and was really pleased with the work they did and gave me their contact info. I booked an appointment and they were able to get out quickly, within a couple of days which was great as the expiration on our extinguishers was coming up fast! The rep that came out to our office was friendly, got everything done fast, and made sure to ask if I had questions or concerns he could address before he left. Super pleased with the whole service process and the quote was very fair based on the research I did. I'll use them next year for the annual maintenance for sure!

These guys were great, they came out super short notice and was able to save me some money because…read moreI ended up not needing to replace one of the fire extinguishers, then advise me on other things that I was not aware of! Like did you know a vacation rental has to have a fire extinguisher mounted on the wall, with signage! I didn't, I thought It just had to be in there.. Great experience all around, setting up another appointment to take care of the rest of the vacation rentals we manage...

Got to be one of the coolest groups to work with - easy to talk with and able to deliver…read more Definitely keeping them around.

We thought we had a leak in our fire protection sprinkler system. Brent Sexton sent one of his…read morecrew over the same day I called them. He tested our whole system and assured us it was functioning properly. It turned out we had a roof leak. They actually recommended a local roofing contractor to us. Sexton Fire Protection was courteous, prompt and very professional! I highly recommend them for troubleshooting, repairs or new installation. Definitely a 5 star rating. Lola Massena

I used this company for the place I work. We had an urgent matter on a Friday afternoon that needed…read morerepairs right away. They showed up within an hour with all necessary equipment and got the job done right. We will definitely use their services again.

We had an issue on our property that we needed help with, large dangerous hole in the ground while…read morewe waited, waited and waited for an estimate and help that never came. "I'll have it to you by the end of the day" Two weeks later, "I'll have it to you by the end of the day". The company put us off for over a month just to ghost us in the end never hearing back from them.