used to be a big fan of there subs back in the day but recently came back here and the product has…read morego down hill. ordered a chicken parm sub, sub was cold after asking it to be toasted, chicken was crunchy like eating a bone I didnt finish it it was gross. The only saving grace was the bread, it's made in house. just really disappointing used to be a staple in the Victor area. Hope the place improves because I used to love coming here.

Talk about a good sandwich!! Amiel's knows how to perfect their cuts, everything is such high…read morequality, the staff are friendly when you walk up to the counter to make your sub and the shop itself has a really cool vintage 50's vibe inside. The food here is addicting, you just might find yourself coming here every day!!

I placed an order for delivery, soup and a sub. The soup was amazingly good, wish I would've…read moreordered a bigger bowl. The sub was perfectly made. Plenty of meat and topping and the perfect amount of oil. Everything was delicious and made my bad day so much better.

I went there last week. I got a large club sandwich, sub gluten-free bread and bacon and an…read moreunsweetened diced tea. $29. That's not a business model. That's highway robbery.

I was pleasantly surprised by the hoagies and how delicious they were…read more I honestly don't know the difference between a hoagie and a sub but I do know that they call them hoagies in New Jersey/Philly. A neighbor from Philly told me I had to check them out. My husband and I ordered 2 of their specialty hoagies to go. We also ordered their Nonna's Veggie option in a salad bowl which consisted of Eggplant, Sharp Provolone Cheese, Broccoli Rabe and Roasted Red Peppers. I went with their Primo Signature hoagie of Roasted Pork, Sharp Provolone Cheese and Broccoli Rabe. The flavors of the hoagie were amazing and I really enjoyed their signature broccoli rabe. My husband had their featured Thanksgiving hoagie and he devoured it. All and all, service was quick and definitely would like to come back to try their other Primo specialty hoagies.

I purchased pickle chips , pepperoni bites and cheese bites from this location. The staff was…read moreexcellent with great customer service . Unfortunately one of the cheese bites had mold on it . I called and the manager quickly exchanged it for another item gave me two cookies and apologized for the inconvenience. The customer service was prompt and efficient,however, it ruined my first experience at this establishment and I will not be going back .

I want to preface this by stating that I really like this establishment & its staff. I sometimes…read morestop in just for a chai latte & a treat. Once in a while I have a meal here, especially when my daughter visits we like to go after church on Sunday and have brunch. Unfortunately in between visits I forget that the hot food is slow to come out of the kitchen. Getting their lovely eggs Benedict with lukewarm eggs has been my consistent experience over the two years I've been coming here. This morning both of us ordered egg dishes that took a long time to make their way to our table outside. We most likely won't be returning as there are certainly better options.

Good for breakfast, lunch, and brunch. Clean neighborhood eatery. My daughter had the breakfast…read moreburrito, she said it was good (not great). I ordered the Cobb salad. The portion was generous, but I wish they served it on a larger plate. The chicken was super dry. The cherry tomatoes and the onions seemed to have been pickled, it had a weird unnatural taste.

My second visit to Shake Shack. Both times, food and service were excellent! My first sandwich was…read morea single burger which was tasty and juicy. The size of a single patty is just right for my appetite and the topping were fresh. This time, I had their boneless rib sandwich. They serve it North Carolina style, topped with slaw, pickles, and a light BBQ sauce. Delicious, and a meal on its own. I ordered online both times and picked up inside. Service was very friendly, both from two young women, then by a middle aged man. The store was immaculately clean. Easy entry from the Clay Road side.

First time eating at a shake shake. It was a cool experience. I wasn't a fan of their fries, but my…read moreburger was phenomenal. I had the French soup burger and it was a solid choice. My friend had the regular burger, and was jealous of mine. I liked that they served wine, that different, and they are discreet about it. Their wine comes in cans, so you don't stand out. It was a fast food environment but XL. Their staff very helpful and friendly. You can order at the register or at a kiosk. If you order wine at the kiosk you need to flag an employee to check your id, and they enter a code. So if you are opting for beer or wine, I would suggest just going to the counter. The place was spotless, wasn't too crowded for its location, and so didn't feel like the wait was long. After you order, you have a seat and they bring you the food. Next time I will try a shake.

Great subs with really soft and delicious bread. Been here…read morefor over 50 years and still popular. Service is very good as they treat everyone with care. Ambiance is like old school deli.

Ordered a Chicken Parmesan sandwich from here but that was not what I got! What I got was a soggy…read moresub with no breaded chicken cutlet and no cheese at all. It was nothing more than shredded chicken (much like a pulled pork sandwich) with marinara sauce smeared on it. How are you so clueless that you are a restaurant and do not know what chicken parmesan is??? I will definitely not waste my time or money at this place again!!

Came to Rochester for a graduation party & decided to go to breakfast with my family here…read more The food was absolutely delicious. I ordered the banana foster French toast, catfish & grits, and pancakes. All fantastic! For my baby I also ordered a side of strawberries and grits. The portions are huge! There are two entrances so it could be a little misdirection, but it's not hard to find out where you need to order as it is an open concept kitchen. If it's busy enough, when I went the line was down to the entrance, you'll have plenty of time to look at the menu, then get to the register so you can order. There's a decent amount of seating, but if you plan on eating breakfast inside, get there around 8 AM to 9:30 AM or expect to be in a long line, moves fast though! The workers on the inside are pretty cool. I didn't get a whole lot of face time with them as it's not set up like a server to table situation but you do get the customer service experience enough to know that they are pretty good at what they do. Can't end this review without mentioning that the banana foster French toast was my absolute favorite. I finished that whole plate within five minutes and I do not eat fast. Check this spot out, it's worth it!

The wait factory :/…read more Um, the food was fine, but it wasn't worth a TWO-hour wait. The lack of communication from the servers pissed me off. I kept going up to them they kept saying it's not ready yet... A family came in after me and ended up getting their food first. But all of a sudden when I went up for the last time about to get a refund my food appeared on the table. They had my pickup order on some grey gate table thing. If they lost track of it that's all they had to say. The only person who apologized was a young man, whose name I wish I had. Since they close at 4pm and the food came at 3:30 I just felt rushed I didn't have a great experience at all.

Hugely Disappointed. Grew up in Rochester, and every drive…read morepast Orbakers I would never miss stopping. My last visit to Rochester, October 2024, visited and had a cheeseburger and a Zweigle's. Just like the old days everything was delicious. Visiting Rochester for this summer, ate there last week. AS it seems to be the "new normal" with restaurants, new owners, the prices increased while quality decreased... I ve never seen before, a hamburger costs $7.50 while a hotdog is more, $7.75 ????????? The burger was not very tasty and really, really thin.. So, as a loyal customer of greater than 50 years--- I will no longer go back. It is not that good anymore. As another reviewer wrote; "the new owners want to charge the price of quality without delivering it. Burger was not the same quality " This hit the nail on the head..

I started coming over 40 years ago. It's definitely expanded over the years. It brings back a lot…read moreof good memories. The staff is always friendly and top notch. The decoration really hasn't changed much since I was a kid, and that's perfectly fine with me. The food, as always, was hot, fresh and hit the spot!