Very disappointed with customer service. just Purchased a home where the previous owner had Alarm…read moreCenter system in place. I wanted to continue with their service. Made an appt for them to look at property and they were a " no show" and no phone call letting me know they would not make the appt. When I called them regarding this, the person that answered the phone was very passive and uninterested in gaining a new customer.

We've had the alarm system with this company for years. Great system…read more The only issue I've had with them is just to reconnect our cameras to the WiFi they will not help you with it over the phone, they want to charge an individual 75.00 an hour for a 10 minute job. Yes, they have a job to do and this i understand, i just think the pricing is outrageous just to reconnect my WiFi to my camera ssystem.

So nice and helpful! Was very professional and did an awesome job,was on time, we definitely highly…read morerecommend!

From the owner: My Business is special, because I am Very Professional And Reliable…read more 5star Webpage And Reviews

When I have to call they are Always friendly&Polite. I've…read morebeen with this company for 12 plus years.

Custom Security is the BEST, hands down. They offer quality service that is hard to find lately…read more They will always call within seconds if we accidentally set off the alarm. Their pricing is very reasonable. I feel very safe having them monitor my home.

Why we have stuck with them for these two years is beyond me. WHEN the system works it is great…read morebut the cameras don't always show or record people or vehicles in the viewing zone. I spent 2 hours and 4 minutes online and on the phone with them trying to fix this problem and they never did find a solution short of charging me to send someone out in person to look at it. For the money the value is debatable.

Still waiting on a tech who said they were in the way at 7:45am. Absolutely ridiculous!!!! Don't…read moreuse this company.

My experiences with Alarm Center were so bad that I switched before my contract was even halfway…read morethrough. I moved and they left me hanging without service for 2 months. Sales person dishonest; equipment (that I purchased outright) used; technology outdated; installation barely functional; support nearly nonexistent. Don't expect them to return calls after you sign the contract. I'm certainly not recommending this company.

Jim responded immediately to my inquiry even on a Sunday. They did the work very quickly and he…read morecharged a fair price. You can tell he takes a lot of pride in what he does. I will definitely be calling him again. HIGHLY RECOMMENDED!

I went to JC's tech it & received the best customer service. Jim Linzell was so helpful & I…read morereally appreciate his time and effort. Customer service no longer exist with most companies but Mr. Linzell definitely has excellent customer service down. THANK YOU!!!

Justin Monks was by far the most helpful and knowledgeable about the alarm systems. He provided us…read morewith information on payments and even offered a credit option for us. Very kind and professional! Highly recommend. Thanks again!

Anytime I've had a issue someone always rectified it in a timely manner! Definitely recommend them…read moreto anyone I know.