Justin Monks was by far the most helpful and knowledgeable about the alarm systems. He provided us…read morewith information on payments and even offered a credit option for us. Very kind and professional! Highly recommend. Thanks again!

Anytime I've had a issue someone always rectified it in a timely manner! Definitely recommend them…read moreto anyone I know.

Very disappointed with customer service. just Purchased a home where the previous owner had Alarm…read moreCenter system in place. I wanted to continue with their service. Made an appt for them to look at property and they were a " no show" and no phone call letting me know they would not make the appt. When I called them regarding this, the person that answered the phone was very passive and uninterested in gaining a new customer.

We've had the alarm system with this company for years. Great system…read more The only issue I've had with them is just to reconnect our cameras to the WiFi they will not help you with it over the phone, they want to charge an individual 75.00 an hour for a 10 minute job. Yes, they have a job to do and this i understand, i just think the pricing is outrageous just to reconnect my WiFi to my camera ssystem.

The quality of services you get from this business is more than exceptional! I tried to go through…read morea big box store and received horrible services and couldn't even reach someone in the USA when I was experiencing issues. Thanks Breaux responded immediately to my needs, and never made me feel like an inconvenience when needing troubleshooting. The patience and consideration offered by Thanks Breaux, along with the exceptional professionalism and install skills made the whole experience wonderful. I plan to use Thanks Breaux for all my install needs in the future!

This guy is very professional and .knowledgeable. Work was very neat and the prices were very…read morereasonable. I felt like I underpaid. I would definitely recommend!

Great customer service. Wonderful company very helpful with my camera options and security concerns.read more

Jennifer was very knowledgeable about the alarm system and took her time explaining everything…read more They beat the other quotes I received by 10%. Very Happy.

This company is very easy to work with. They were able to accommodate our initial consultation…read morearound my schedule. Richard was very knowledgeable on the equipment and services offered. I highly recommend this company! Thanks Southern for helping keep my family safe!

We chose Southern Alarms because they were running a special through ADT. It was the best decision…read morewe could have made!! We set the order up on Sunday with the owner, Lloyd Saxon. There were NO high pressure sales. Lloyd explained everything perfectly. He was very helpful while I asked him a ton of questions. (I even asked him to explain the other review on here) He examined our current system and made recommendations on what might work better. Again, let me be very clear...there were NO high pressure sales. Lloyd simply took the time to explain all the options (cameras, window sensors, wireless vs wired, etc) in detail. He broke down our payment options clearly and concisely. He wanted to make sure there were no surprises on our first bill. He also gave us a detailed description of the installation process, as well as a description of his technician's abilities and experience. (He hires college graduates and not just some guy with a drill!!!) Three days later at exactly the time we scheduled (technically 10 minutes earlier!) our technician, Austin, arrived. As nice as Lloyd is...Austin is the BEST!!! He has an engineering degree from LSU. He walked us through all the steps he would be doing during installation. He had several difficulties with the existing hard wired system, none that were his fault. They were likely the fault of the builder. He never asked for additional money. There were NO "extra" or "hidden" fees. He simply spent time needed to wire the new system the correct way. He helped us get the exact views we were looking for from our cameras. He also spent time explaining in detail how to work the system so that everyone in the house understood. Again, we NEVER paid Austin any additional monies nor did he ask for it. Let me add, that while Austin is a great technician, he's also someone you don't mind having in your home. So many companies take the cheap way out and hire sketchy contractors to save a buck. This is NOT the case with Southern Alarms. They found a true engineer, someone who is very polite and clean cut and they hired him. I'd take Austin over 1000 sketchy contractors any day. Thank you Southern Alarms, Lloyd Saxon and Austin for doing an amazing job for us. Thank you for giving us that added layer of protection for our home and family. You guys are amazing!!! K. Smith ***update**** over a month in and the system still works exactly as expected. We couldn't be happier with our service. There were no hidden fees and our billing is exactly as expected with ADT.

When I have to call they are Always friendly&Polite. I've…read morebeen with this company for 12 plus years.

Custom Security is the BEST, hands down. They offer quality service that is hard to find lately…read more They will always call within seconds if we accidentally set off the alarm. Their pricing is very reasonable. I feel very safe having them monitor my home.

Mark is great. He has installed my Ring doorbell and security cameras, Smart thermostat and…read moreinstalled and mounted big screen TVs. He's very reasonably priced and reliable.

Great, clear cameras. Great customer service, always answered all of my questions in a very timely…read moremanner.