Very disappointed with customer service. just Purchased a home where the previous owner had Alarm…read moreCenter system in place. I wanted to continue with their service. Made an appt for them to look at property and they were a " no show" and no phone call letting me know they would not make the appt. When I called them regarding this, the person that answered the phone was very passive and uninterested in gaining a new customer.

We've had the alarm system with this company for years. Great system…read more The only issue I've had with them is just to reconnect our cameras to the WiFi they will not help you with it over the phone, they want to charge an individual 75.00 an hour for a 10 minute job. Yes, they have a job to do and this i understand, i just think the pricing is outrageous just to reconnect my WiFi to my camera ssystem.

Justin Monks was by far the most helpful and knowledgeable about the alarm systems. He provided us…read morewith information on payments and even offered a credit option for us. Very kind and professional! Highly recommend. Thanks again!

Anytime I've had a issue someone always rectified it in a timely manner! Definitely recommend them…read moreto anyone I know.

I sent my daughter here to have her car radio diagnosed due to problems she was experiencing…read more Turned out to be her speakers. Chuck quoted a price and time to complete. After speaking with him, we decided to upgrade her system. He quoted a fair price and time. They completed the project on time at a fair price. The entire staff were friendly, helpful and professional. I would definitely recommend Sound Advice for all of your audio needs.

They installed three TV's with surround sound to all three. It took less than a day and the sound,…read morepicture are great. Thank you.

I found AVSS through a friend who highly recommended them. I got an itemized quote electronically…read morein a few hours, the pricing was very transparent. I originally wanted two outdoor cameras and when the technicians came, I decided on three cameras, which was no problem as they had the additional one on hand. The install took less than an hour, then they stayed to make sure notifications were being pushed through to my phone and all the settings were just how I wanted them. They explained every part of the software along the way. I highly recommend AVSS and I'll be using them again for home entertainment.

Great customer service. Wonderful company very helpful with my camera options and security concerns.read more

Jennifer was very knowledgeable about the alarm system and took her time explaining everything…read more They beat the other quotes I received by 10%. Very Happy.

ADT alarm company is trash. You call to cancel your service and the keep transferring you and keep…read moreyou on hold (20 minutes) before someone come on the phone and intrerrogate you about WHY you cancelling your service with them.

Why we have stuck with them for these two years is beyond me. WHEN the system works it is great…read morebut the cameras don't always show or record people or vehicles in the viewing zone. I spent 2 hours and 4 minutes online and on the phone with them trying to fix this problem and they never did find a solution short of charging me to send someone out in person to look at it. For the money the value is debatable.