This group of technicians are wonderful. First of all I was in an emergency situation they showed…read moreup that day. I was so happy. They also came back another time to figure out what was going on. It was a separate issue. Love, love, love love, Tim and the son Tim.

Thrilled with plumbing and heating services. Great experience, on-time, honest team, fair pricing.read more

Very happy with the plumbing work done by Bryan! Our hot…read morewater heater was pouring water everywhere before it was replaced, along with the frozen valve that prevented us from turning off the water to it. Now all is dry and working properly, strapped in, all done to code!

Charged for an estimate. They were $5000 dollars higher than the competition, and they could not…read moreget to it right away, I guess they fired a worker????? Needless to say, I went with the free estimate and 5000K less. Plus got the unit done in days.

Bear Valley Plumbing & Quentin we're absolutely an answer to prayer! Quentin was extremely…read moreknowledgeable and explained everything thoroughly! We have a very old cabin which was in dire need of upgrades. And Quintin was able to tackle the job same day as the service. We will definitely be using them again!

Kyle did a great job at our home today. He was on time, professional, friendly, and he did a great…read morejob with our plumbing needs! We'll definitely call Bear Valley Plumbing & Heating again when we need the help!

Prompt arrival and competitive price. They did a good job. Would recommend. Will use again.read more

Quick response. Great service. Professional and courteous. Would definitely recommend!read more

Exceptional Service & True Professional I cannot recommend…read moreSRM Heating and Cooling highly enough -- Steven provided truly exceptional service from start to finish. Our heater had completely gone out and needed to be replaced. While he was there, Steven discovered a completely separate emergency: our tankless hot water heater had broken a seal on the valve and had been spraying water for a couple of days. He immediately stopped what he was doing, jumped in to stop the leak, and got it fully repaired the same day. He saved our family from what could have been a very costly disaster. Steven is honest, extremely knowledgeable, and genuinely cares about doing the right thing. In Big Bear, it can be so hard to find reliable contractors who show up when promised and don't take advantage of the situation, but Steven is the real deal. He made a very stressful experience so much better. He is definitely a number you want to keep saved in your phone. I couldn't praise his exceptional service enough -- SRM Heating and Cooling is a company I will use and recommend again and again!

Steven at SMH Heating and Air Conditioning was fantastic. After our gas was accidentally shut off…read moreby the earthquake valve, both of our furnaces stopped working and we couldn't get them going again. Steven showed up quickly, diagnosed the issue right away, and had both furnaces reset and running in no time. On top of that, I had incorrectly wired a couple connections on my Ecobee thermostat from a DIY install, and he fixed that without hesitation. Everything is now working perfectly. Fast, knowledgeable, and easy to work with. Really appreciate how quickly he got our heat back on. Highly recommend. Great value too!

My husband and I had a great experience with Higher Grounds Heating and Air Conditioning. David was…read morevery easy to communicate with and made the entire process simple from the beginning. On Monday, February 2, Mike and Jack came out to install a brand new heater after our old system stopped functioning and was outdated. The installation went well thanks to their professional experience. We had purchased a Nest thermostat but were not aware that we needed to order the Nest charging plate cover and Nest power connector separately. Since we didn't have those items at the time of installation and due to the storm, Jack returned on Monday, March 16 to finish setting everything up. The entire process was smooth and professional from start to finish. My husband and I highly recommend Higher Grounds Heating and Air Conditioning, especially for residents here on the mountain. They are quick, efficient, great value and very professional. We will definitely be recommending them to friends and will use them again in the future if needed.

the company came with an initial no charge inspection. They determined the cause and suggested…read moresolutions. Brian, install a new mini-split system and actually drove for miles to find the right part so that the system would be installed when i needed it. Brian was very thorough in all the details and very pleasant. This company I would highly recommend.

Awful crooks!! Never use them! They will leave the job undone and overcharge you! Keep your moneyread more

My furnace and water heater were setting off my CO detectors. Kenny at Vasquez came in right away…read moreand saved the day. His happy communication on the phone, text, and his photo-sharing app allowed me to receive his recommendations and understand what needed to be done. Even with snow-covered roads and freezing cold weather, he worked late, installed new parts, and re-built a vent exhaust pipe. You can tell how experienced he is as he's memorized the building codes and knows the correct way to make repairs. I've used him before and will use his whenever I need someone.

Airconditioner was not cool enough and we called Aace…read more Prompt, extra work, trustworthy! Great !

In the middle of a heat wave, my aging (13 1/2 year-old) roof-mounted a/c-heater took a powder on a…read moreSaturay morning. Within four hours, Marlon showed up and had the necessary part on his truck to get me back online for which I am eternally grateful. However, he brought back down from the roof, pictures of rust, oil leaks and a few burned-out resistors along with detailed explanations of where things were headed with likely steep replacemet/repair costs in the future. Not only so, but the refrigerant in my a/c unit was no longer a legal replacement in California, should leaks occur there. The motor bearings were becoming noisily worn as well. From the very first Saturday contact with a call from James within 10 minutes of my YELP request, to the field visit from Marlon on the same day, to the installatin of a brand new heat pump system only two days later on Monday by two guys up on the roof enduring the at-least 106-degree brutal temperatures, and the skillful crane operator who clearly knew what he was doing, the professionalism, great care and willingness to get it all done right was seamless and unwavering. The same to be said of the quick, no-hassle financing initiated in the office to get things rolling for me. Without flinching, I can highly recommend AACE'S.

Edgar was super nice, candid and honest. They called me on Monday night very quickly after reaching…read moreout. It didn't appear they used an AI secretary which freaked me out a bit about other places LOL. I also liked that they sent a picture of the person they were sending. I would rebook with them if needed.

Edgar Valenzuela came out for a complimentary service, in less than 5 min he was able to deduce…read morethat we needed $3500 worth of parts and labor before the compressor went out and we had to replace the whole unit. Mind you, we just bought this AC unit within the last 5 years. Literally the next day the air started blowing hot...now we're wondering what Edgar did during his "inspection". We have to call out our home warranty cause we're definitely not going to have this place fix anything! Suggest watching them during the inspection process

Just had Burgeson's here to install 3 gfci plugs in the kitchen, clean and service our solar, and…read moreremove and replace 2 bathroom sink faucet sets. Price was quite reasonable. We've used them for several years now, and always received excellent service. This time was no exception. Fast, clean, and perfect installs. Also, excellent customer relations experience. Thank you Brandon the electrician, and Eugene the plumber!

Burgeson's is known for great customer service and quality work, and today was no exception. Adam…read moreR. (along with ?Mark?) (Plumbing Division) arrived a few minutes before the appointment window, and got right down to things. A fix-it plan was developed, an estimate was prepared, parts availability confirmed, and the work scheduled for tomorrow morning. Update. The next day, Adam returned as agreed and installed the part and adjusted it to specifications, and completed the work in a flash. He arrived and completed the work within the appointment window! I have used Burgeson's for many years, including AC, Heating, and now Plumbing. Burgesons installed a new electrical circuit for a mini split...I don't know if that was the AC/Heating crew or the Electrical crew, but the work was flawless, as was the mini split installation. I'd be surprised if Burgeson's would be the least cost on most of the work they have done for me, but I'm sure their work is top notch and reasonably priced, so I have not bothered to get other quotes since I already know who I want to do the work.