This group of technicians are wonderful. First of all I was in an emergency situation they showed up that day. I was so happy. They also came back another time to figure out what was going on. It was a separate issue. Love, love, love love, Tim and the son Tim. read more

Thrilled with plumbing and heating services. Great experience, on-time, honest team, fair pricing.

Heater stopped working. M&M responded within 30 minutes of my call. Heater repaired at a reasonable rate. I would use them again.

M&M was recommended by my neighbor. Dean responded the same day I called to assess issues we were having with our heater. He diagnosed the problem and had it operating quickly and at a fair price. I highly recommend. read more

They deserve the 5-stars! We had a AC installed by another BBL HVAC company about 5 years ago and, while problems have been minimal, we have always been surprised by the cost of repairs when it acts up. The latest issue was diagnosed by the original installer, and the "solution" cost was insane. So much so that we decided we'd finally see what else the mountain had to offer. Reached out to M&M, and they were quick to show up and do their own diagnosis. They came to a much more reasonable conclusion and their solution made much more sense (and was much more reasonable!). Awesome service. Will us again. read more

Very reliable and helpful with diagnostics and fixing my old heater. Much appreciated! Family & locally owned.

Twice now, once with our cooling, and now with the heating side of our home, the great folks at M&M have provided excellent service for a reasonable amount and responded quickly!! I don't know how to better describe their work! BB is better with them here! read more

I saw that this company had ALL 5-star reviews so I left a message at night that my furnace was broken, and I would like someone to check it out and give me an estimate for fixing it. Michael contacted me the next morning and said he could have someone out THAT AFTERNOON! When I mentioned I had two furnaces, and the other one was working fine, he said "it doesn't cost any more to do a tune-up on your working furnace too." So, I said "great, check that one out too." I got a call from Dean in the afternoon explaining what was wrong with the unit and that he had already fixed it - for $64 more than the standard inspection fee. I was shocked that he had the exact transformer replacement in his truck. Could not have been more pleased regarding the entire experience. I will use them every time now for any HVAC issues. If everyone else's experience is similar to mine, I can see why their rating is so high. read more

I was having some difficulty turning on my gas fireplace. I called M&M and quickly had a visit with their tech guy, Dean, who fixed the problem. He vacuumed out all the years of accumulated dust and crud, cleaned the glass, checked everything for safety and showed me how to manually turn it on when power goes out. My fireplace and I are much happier now. Great job! read more

Tim and scott were right on time and thorough repairing my heater Charged a very fair price as well I am a customer for life read more

New Heater in 1 Day! We have been having problems with our old heater. We called M&M and they came right out to diagnose the heater. It was toast. There was no charge for the diagnosis. They checked their inventory and got us a price within 2 hours. They were able to get started the same day. By noon the next day, we had heat. I forgot to mention it is in the middle of winter so we were delighted. We want to express our gratitude for the excellent customer service and workmanship. Thanks again. read more

I should have written a review the last time we had service but I forgot! M&M Mechanical Services are very quick to return calls & make appointments. They are VERY GOOD about communicating about the problems found in the evaluation and choices of repairs. Our tech Dean is super bright and efficient with his evaluations and recommendations. We would highly recommend M&M Mechanical Services to anyone that has HVAC issues! read more

I called M & M because our heater wasn't working at our vacation home, and my Nest thermostat was offline. I started to panic because I could see the temperature dropping indoors. Dean called me right back and was able to get someone out within an hour. They diagnosed the problem and fixed it for a fair price. I am so appreciative of their quick & reliable service, they saved us a trip up the mountain to troubleshoot and I would absolutely call them again for service! read more

I called M&M regarding an issue with our Heater and they came out the next day. They immediately figured-out what was wrong and fixed it. The cost was reasonable and they did an excellent job. They really know what they're doing and didn't try to upsell me on anything. I will definitely call them the next time I need Heating/Air Conditioning service. read more

M&M was very responsive to my initial request/contact... within 30 minutes. The service staff/ technicians were very knowledgeable, professional and punctual. read more

Had this company install a common wire in order to use nests thermostats on wall heaters several months ago for my cabin in big bear city. They did an amazing job. They were efficient, informative and great to work with. Today I had extended family visiting my cabin and the nest thermostat showed no power. I called the owner and he sent out Tim and within 10 min he arrived at my cabin to trouble shoot and fix the problem. I am truly grateful as we had elderly family at the cabin and needed the thermostats to work. Thanks M and M mechanical for your swift and awesome work. Johnny read more

Such a great service, professional, friendly and considerate team. I'm thankful we have reliable help up here through this business. Good help is hard to come by in the mountains. The prices are reasonable and they come out fast. We were wrongfully quoted by North Star and they wanted to charge us triple than what M&M did and they were able to fix my heater less than an hour and they were super informative and helpful. Best experience I've ever had in big bear especially during the times of cold winter. Cannot thank these guys enough read more

I needed to upgrade my heater in my small cabin and Tim did an amazing job helping me and provided some recommendations. He was very responsive and I wished I went with this company earlier. It was really hard to find some people who are reliable here in the mountain and they do amazing quality work and I'm glad I went with them. The whole process was smooth and my new direct vent Rinnai heater was installed 2 weeks from the moment I messaged Tim. Highly recommended! read more

M&M Mechanical Services - New Rinnai heater - Heating & Air Conditioning/HVAC Near Me - Big Bear City, California

I requested a call at 9 am. They called and set an appointment for 11. They were here on time and found the issue with my wall heater and fixed it. I'm very happy that they came out today as it's the day before thanksgiving. Highly recommend read more

I wanted to give a shout out to Mike at M&M for fixing my wall heater, responding quickly and coming on time. His team fixed the wall heater that was NOT fixed by the so called HVAC certified guy who also does all these odd jobs (P. Hernandez, lesson learned). Thanks again Mike. Beware of Peter H, he claimed to have replaced a part only to find out it was a used part and perhaps was my original part and never replaced. I confronted him and asked for his HVAC license# and he had all sorts of excuses and insults. Burn Bridge Much? read more

I had a guest blow out my electrical and it ended up blowing out my pilot light on my wall heater. This happened in winter! So I was freezing I tried turning the pilot light on myself but the button wouldn't work. I called them and someone was out that same day. They then came back the next day to replace the part that was failing. I would recommend them to anyone looking for someone professional, reliable, and communicative. I'm a happy customer. read more

My heater went out at 11:30pm in January when we had those major snow storms. I left a message for M&M at 2am just hoping they would call back the next business day. 10 minutes before they opened that morning I received a return call. It is very rare in to have such a fast response in the mountains. Thank you guys very much for your professionalism. read more

To say that Dean and Tim exceed expectations is an understatement. We got up to Big Bear for President's weekend on Sunday night and our heater was broken. When I called Dean he was able to get out there within an hour to evaluate the situation. We were nervous that the pipes might freeze. He said we needed a new board. From the movement I provided an approval to the time that the repair was done was an. hour or two. We have been in BB for over 40 years and clarity of addressing the issue, speed with which it was addressed and the fair price provided was second to none. Thanks guys, you made what could have been a horrific situation much easier to handle. read more

I highly recommend M & M Mechanical. The guys were great to work with, super nice, responsive and had a service technician out within the hour to fix the heating issues at one of our cabins. They will be my go to for any hvac and plumbing issues in the future. read more

This folks at Big Bear Sheet Metal & Heating are the best they are super helpful and the knowledge. They will not let hanging. This is old school service! Thanks BBSMH read more

We called them first thing in the morning and they showed up and repaired everything by noon. Our heater went out the day before our largest storm in years. We should have called them first but our rental company took charge! DONT LET YOUR RENTAL COMPANY NOT CALL THIS COMPANY! Seriously, freezing for over a week because my rental company lagged. The two repairmen are so nice and extremely knowledgeable. Seriously, saved us thousands. This should be your first CALL!!! You will never regret this decision read more

I called M&M mechanical to get an appointment to get my house heater and thermostat checked and fixed. Tim came 2 days later (this is okay, I didn't consider it an emergency case). It turned out it was a simple fix, which took less than 30 minutes. I'm saving their contact information for other future work. My previous handyman wasn't very reliable, I'm glad I found M&M . read more

Our furnace went out on MLK and Dean came out on time and was able to diagnose and fixed the problem with the pressure switch. Super responsive company and very fair price. I highly recommend this company. read more

Dean was great when I had an issue with my heater and was able to repair it the following morning. Reliable, friendly service at a reasonable price. read more

Great experience with M&M Mechanical. I'm a licensed contractor and manage school construction projects down the mountain... this is our vacation home we recently purchased and needed some work on our forced air unit (heater) along with saving our home from a fire hazard from a poorly installed dryer duct installation. The guys were professional, courteous and on time. We are so thankful for M&M Mechanical! read more

Hi, Very easy.... don't use anyone else! 1. They respond to your calls immediately 2. They come when they say they will 3. Very polite, courteous 4. Well priced and high quality work. 5. Answer any questions and very helpful Again, why would you call anyone else for your needs! read more

These guys are great. Came fast. Fixed the problem and were reasonably priced for the work. Wouldn't hesitate to hire them again for my next repair or project. Thanks Dean and Mike! Marc read more

M&M has given us outstanding service for routine maintenance and an ill-timed emergency alike. They are locally owned and operated and the best kind of small business to support and entrust with your equipment. Full service operation from new construction to maintenance, repair and upgrades. Highly recommend. read more

Great service !! Sent a message late Sunday night requesting service. They where at my house around 9 am the next day. They diagnosed the issue, and had it fixed in around an hour. Very professional and very polite. Couldn't be happier. read more

From now on this is the contractor I will use for my heater repairs going forward. Dean and his partner quickly diagnosed the problem and got my heater and fan up and running again. He also found WHY the issue of a burned out transformer occurred and fixed that as well. It was clear to me that the issue had occurred due to the previous contractor's mistake. Dean also installed a fuse to prevent a possible transformer melt down in the future. I was very impressed with his skill, expertise, and professionalism. I highly recommend this company. read more

The guys at M&M Mechanical are fantastic! They are very responsive and always willing to help! The services provided are great, plumbing and heating, and a great value. I highly recommend them! read more

I highly recommend M&M. Outstanding service, communication and quality work. They replaced my furnace per estimate and even fixed some "unknown quality ducting" at less than expected cost. The initial inspection was thorough and helped me prepare for the installation which was on time and completed in a single visit. Fantastic! read more

Reliable and on time. They showed up and installed a new smart thermostat for my old wall furnace. Very knowledgeable, nice guys, had no problem installing the thermostat very quickly. Highly recommend! read more

Dean showed up to my house within an hour of my Message on a Saturday. He couldn't have been a nicer person.Explained everything so well and was so helpful. They are a pleasure to do business with. Darren read more

Tim and his crew are literally incredible and most professionals! They are super honest and highly proficient. They came the same day and were able to easily fix our AC condenser unit problem, with very detailed and thorough diagnosis and service that they provided on the spot. Their customer service is excellent and above and beyond. I highly recommend Tim and this company, very trustworthy and super professional! read more