Our family purchased a home about 15 years ago, and we recently decided to replace the stove. When…read morewe removed it, we discovered that it had been sitting directly on a gas line this entire time!!!! We did our research and called Drain Tech Plumbing, Brian was incredibly accommodating, he worked with both me and our property manager to get everything taken care of quickly and safely. Not only he fair, but more importantly, he was honest throughout the entire process. If you own a second home in the area or operate an Airbnb, I highly recommend reaching out to Brian for any plumbing related issues. It's hard to find someone this reliable and trustworthy.

I had called Brian about a shower problem and he called back that same day, and repaired it the…read morenext day. He has a great work ethic, and when you call him he calls you back and takes the time to listen to what's wrong, and he does not overcharge, and most of all he is very reliable. I highly recommend him, and he is my go to plumber.

Bear Valley Plumbing & Quentin we're absolutely an answer to prayer! Quentin was extremely…read moreknowledgeable and explained everything thoroughly! We have a very old cabin which was in dire need of upgrades. And Quintin was able to tackle the job same day as the service. We will definitely be using them again!

Kyle did a great job at our home today. He was on time, professional, friendly, and he did a great…read morejob with our plumbing needs! We'll definitely call Bear Valley Plumbing & Heating again when we need the help!

Prompt and very knowledgeable. Friendly and sincere in his work. Dave came out and fixed 3 leaks…read moreand provided a lot of helpful information before, during and after the repairs. Would definitely recommend for anyone seeking repairs in the Fawnskin / Big Bear area. Thumbs up to the Sexy Plumber! Thanks Dave! Ken and Julie W

Dave came out to get my hot water heater working. Had to repair the wires due to pecky rats chewing…read morethe wires. I wasn't sure whether to call my reregular plumber, am electrician or what but, my handy man recommended Essex and I trust any referrals he tthrows my way. They also fixed the valve on my shower lall without costing an arm and a leg.

Jesse responded quickly to my request for a quote regarding a leaking toilet. He was able to…read moreschedule an appointment the very next morning and fixed the problem with the leaking toilet in less than 2 hours. The quality of the work done was excellent and the price was very reasonable! I will definitely contact J.O's Plumbing for future plumbing issues. I highly recommend you give Jesse and his crew a call for any plumbing work needed.

It took me a minute to write this review, as I've gone back and forth with it, but I just cannot…read morerecommend this plumbing company. In short, Jesse, the owner performed the usual BBL "bait & switch" on pricing. I was quoted $550 for the following: kitchen sink faucet bathroom sink faucet tub/shower combo faucet, including valves. I called a week prior to the job, and told Jesse, I was coming up from the South Bay, specifically for this, as I don't live on the mountain. We talked in detail about what was needing replaced, timeframe, and cost. We had a good chat, and he reassured me the cost/timeline. The day comes and his two plumbers were 45 minutes late, and I had to call Jesse asking for an ETA. Once the guys got to the house that's when they called Jesse confirming the installation, and now the price has doubled. I spent over $1000! I have a full-time tenant living in the home, I do not live on the mountain, and I did not have time to start calling more plumbers for estimates on how much this job would cost. I understand pricing can change once you "get in there" and see the job, but I spoke in detail about everything prior to booking... so now I'm just pissed, and being up against the ropes, I just went ahead with the job. Although the price was doubled, the work did appear to be done correctly, and everything was done in less than four hours. I haven't heard any complaints from my tenant about anything leaking or any other issues. It also took a week, four phone calls, and multiple text messages just to get an invoice from Jesse. Out of all the contractors and handymen I have dealt with on the mountain, J.O's Plumbing was by far, the worst. Don't waste your time, energy, or money dealing with him.

great service amazing quality , they have a clean area…read moreafter work, they answer all questions, the best on the mountain

So our water heater was leaking.the day after Thanksgiving. We called 6 companies..they were the…read moreonly one to answer..from the start- the lovely Britney answered. Very sweet and profession. They had a very busy day but made it happen to come over . Mike arrived around 2pm. He was great! Put on shoe covers and headed to the problem! We cannot recommend Mike and this company beyond. We've had so many flakes for maintenance over the years.. Thank you thank you! Stress free! Yess!!

My job was not large. But he responded quickly. He got called away on a family emergency but…read morereturned right when he said he would. Quality of work was excellent.

The first time we used Adam he was great then we contracted him for a larger job and only completed…read moresome of the work he owes me about 1000 dollars for work not completed definitely wouldn't use again

Thank goodness this company has been purchased and now has new owners!…read moreBased on this news please disregard this experience as long as the previous owner does not show up at the door. We will give the new owners a try when we need plumbing assistance. Thank you for reaching out so quickly to follow up! Old Ownership, Hillman: Extremely disappointed does not begin to describe how I feel after recommending this individual to my recently widowed mother. He got lost, although he lives on the mountain, was routinely rude to my mom on the phone and in person once he arrived. She's trying her best, and address shows correctly with exact accuracy on Google Maps. He spoke very kindly with me and then was very condescending to my mom. Therefore I cancelled him immediately and she broke down in TEARS to me after he left, talking about how he made her feel belittled and reprimanded her that she "needs to learn how to give directions". Maybe he needs to learn how to use Google instead! Maybe he needs a lesson in patience and understanding.... in common decency, respect and basic customer service.

Just called after reading wonderful review. They won't even come to property They asked me…read morelots of questions. One I answered if the bill is thousands of dolllars I would use insurance if not I will pay out of pocket. The lady's as so rude I no longer believe there reviews I read. Business owners Your review starts with the people whom answer the phone.

We used Thrifty to assess am issue with our heater blowing cold air. It was the beginning of…read morewinter, so they were understandably very busy. We were told we'd have to wait three weeks, but that was better than other places quoted. We have a fireplace, and it was beginning of November, were fine until then. The very nice scheduler said they'd put us on a list in case there was a chance to fit us in sooner. Luckily just that thing happened two weeks out. The repair man showed up on time, and was very clean, friendly, and professional. He asked thorough questions and assess the situation fully. He finds have time us we needed a new heater, but he was very honest. He did a couple of tests to be sure and found that we only needed a new thermostat. He answered all of our questions in detail and in ways that we could understand. He offered to install thermostat for free if we ordered through him. Otherwise, he said it was so very simple to do we can do ourselves, and he even showed us how and sent us detailed explanation on how to do it with one we would go buy ourselves. He offered advice on thermostat types and brands. Definitely will use again!

Had a horrible experience with this company. Was grossly overcharged by the plumber that showed up…read more When I called to dispute charges with manger or owner I was told they would touch base with worker and get right back to me. Never heard back left a couple messages. Then noticed the check had been cashed. Never to hear from them again. Definitely a swindlers way of handling business. I would never recommend this company for any repairs or services. There are plenty of other options. Anyone taking advantage over someone in a predicament is far from honest or worth doing any kind of business with. *had to pick a rating so chose 1 star otherwise I'd give it zero ratings!!