I can't say enough good things about Christian Worthington. A true master craftsman with flooring…read more We had LVP installed and the finished product is perfect. Christian guided us through the process of selecting a product and we ended up with the highest quality available. He is the one you want to do your floor!!!

We got new floors installed in our Big Bear house and could not be more impressed with Christian…read more His communication, level of detail, and work are exceptional - I would never not go to him, and I would recommend him to everyone I can. I only wish I could use A Class Floor&Tile for more projects - he is THE BEST

A little late in coming, but just want everyone to know, what a great experience it was to work…read morewith floor and decor in BigBear... Jonell and her team are the best... Marlene Kirby

So, trying to get any work done in Big Bear is not always easy, throw in Covid, and you might as…read morewell tie your hands behind your back and jump into the Lake. That being said, Haus of Floor Decor did it! We had tried many other flooring shops, all without any result or apparent interest. Jonell sent a measuring man the next day, helped us find available flooring and once chosen, she said she could have it installed by the month's end! WHAT??? Yep! Within one month our laundry room, and two downstairs bathrooms had new beautiful floors. We have no complaints, just compliments. We highly recommend this shop.

They did a great job for me, and I'm so pleased. Joshua got it all done in three days. So efficient…read moreand skilled, plus a nice guy. I highly recommend this company.

Excellent workmanship! The work was completed on time and looks great!…read moreAlways recommend them!

I had an absolutely awful experience with this flooring company and would never recommend them to…read moreanyone. From the very beginning, the process was stressful and unprofessional. They asked for a deposit upfront and said the rest would be due once the job was finished but the owner kept asking for more money every few days throughout the project. It felt like they were more focused on getting paid than doing the job correctly. I have a large home, and they repeatedly ordered less material than needed, which caused constant delays. I had to go back and forth with them far more than any customer ever should. Even after all that, the quality of the work was terrible. As you can see in my photos, the floors are cracking, there are gaps between the vinyl planks, and it's clear they did not check if the subfloor was level before installing. The carpet seams are also visible. They didn't put any trim molding between the carpet and vinyl floor. When I contacted Tom about the issues, he told me to send the pictures to his daughter. I did, but they never replied and never came back to fix the problems. It has only been three years, and I now have to completely tear out the flooring and replace it all over again. They rushed through the installation just to get the job done and collect the money, without any real care for quality or long-term results. Save yourself the headache and avoid this company at all costs.

My wife and I just purchased a new cabin in Moonridge and we had Southland Carpet and Flooring…read moreinstall new LVT flooring. I can't say enough good things about Tom and his crew and the work that they did. The quality was excellent. They were punctual each day and the pricing is very reasonable. Highly recommend!

We have decorated all our bedrooms from them. Everything was…read moredelivered on time with great customer service. They even replaced the high bed boxes for free when my wife found the original ones too high. Additionally, Perry, on the flooring department went above an beyond to help us. I am planning to go back to them for a full floor replacement this summer.

I've been here many, many times. In the past I've consistently received ambivalent, almost rude…read moreservice. We've always felt that they didn't want us there. In one case, we were asking a man in the back about flooring, because we were seriously shopping for flooring. The man literally stood up from his desk and walked away never to be found again. We were the only people in the store. In this instance, we ended up at "Haus of Flooring" 20 minutes later and booked our floors. Today was an entirely different experience. We were immediately greeted and got super service from Tammy. She was beyond helpful and was the head merchandiser, so she knew exactly where all of her stock was kept. She was very easy to talk to and eager to take care of her customers. We chose a beautiful King Size Quilt Set for our cabin. It was 20% off for "Black Friday (all month) Sale". She arranged for me to take the set home to try out on the bed and she took our information. She simply asked me to call her if it was right, or bring it back if we weren't perfectly satisfied. We loved it and have happily decided to keep it. What a wonderful change in customer service. Thank you Tammy.

We had a great experience with Monteros Hardwood Flooring. Javier (the owner/operator) was awesome…read moreto work with from start to finish. Communication was clear and consistent, which made the whole process super smooth. He really pays attention to the details and doesn't rush the quality, even though the job was completed faster than we expected. Javier and his crew did a fantastic job installing white oak flooring in our home. They sanded everything beautifully and finished it with Bona Natural sealer and Bona Traffic HD, and the floors look absolutely amazing. My wife and I are extremely happy with the results. If you're looking for someone reliable, skilled, and efficient, I'd definitely recommend Javier and Monteros Hardwood Flooring. We couldn't be happier with his work. (The pictures dont do it justice, i will update with better pictures when i have a chance).

Javier and his crew did an excellent job. My floors needed to be refinished due to some damage done…read moreafter a plumbing repair. They showed up on time and we're very professional. My floors look beautiful!

Don Souza was a life saver for us. In October of 2017 we…read morehad contracted with another construction company to add a 700 square foot addition to a cabin in Big Bear, California. We should have recognized a potential problem right off the bat after we signed a contract and we were not getting the OK for the building permits. In February of 2019, the contractor told me to call the county myself. In 24 hours after that call, we had our permits.This was just the start. The contractor completely cut corners in the construction, did not follow the architectural plans, and did not show up for the project for months at a time and finally just abandoned the project. After interviewing different contractors, we hired Don Souza to completely remediate everything from framing,plumbing, heating, roofing etc. He was awesome and completely brought everything back to code and gave us the cabin of our dreams and what we had initially contracted for and more. His work product is excellent, his desire to excel is phenomenal and his passion and empathy is unbelievable. This was a big horror story for 18 months until Don Souza saved us. Don't get stuck with a bad contractor and get stuck with bad construction and have to go through a horror story. Choose Don Souza Construction and love his work product. Absolutely THE BEST!!!!

Yes! I found Don on yelp & got him in contact with my husband. He did an amazing job for our home…read morein Big Bear. Unfortunately I didn't meet him in person but I promise that his work quality & his sub contractors are superb!

I am so happy with Ryan's work. Our deck railing was falling off and was in desperate need of…read morerepair. Ryan was able to bring our deck railing up to code and dial it in that it does not wiggle. I highly recommend his services, he does great work with a positive attitude.

Ryan was fantastic. He actually started the job a week earlier than planned when another client…read morepostponed. From the first contact, he was professional and did everything he said he would. My hard wood floors look fantastic and I could not be happier. He and Pat always wore masks while in the house, arrived on time, cleaned up before they left, and were super friendly and professional. The price was fair and the the work exceptional.

Dickie and Ryan finished our loft. They did an incredible job installing the tongue and groove…read morewalls and hardwood floors. I just sat up there admiring it when they were done. They fit me into their busy schedules and finished it in record time. We are very happy. thank you so much guys.

We hired Dicky to restore a very large deck. He was very professional and upfront with the bid…read more He's lived on the mountain forever and takes pride in the community. Despite some unforeseen complications with the project, he stayed true to the original bid and did a fantastic job. His pricing was more than fair, and he proved to be highly reliable, which is more than I can say about the other people that gave us bids. I would definitely hire him again and recommend him to any of my friends.

Ron and his son from Wallys Carpet went above and beyond doing my flooring. I recommend Wallys…read moreCarpet & Tile anytime.

Wally's Carpet did an outstanding job in our Redlands home. We had originally planned to install…read morecarpet, but once the old flooring was removed, it turned out the floor could be leveled for luxury vinyl planks. I called our sales rep Tom immediately, and both he and the owner came to the house that same day and agreed to the change. I cannot overemphasize how knowledgeable Tom is about flooring. He had recommended LVP from the beginning, but I was concerned about the floors being uneven. He went above and beyond to make sure we chose what was best for the house and that we were truly happy with the result. We feel so blessed to have worked with Tom and Wally's Carpet. They understood that we have a special needs child and how important this flooring was to our family. They leveled the floors, changed the order quickly, and made sure everything was done right. The floor looks absolutely stunning in our craftsman home. Wally's provides true professionalism, genuine care, and expert service. We highly recommend them.