Broke and ruined a lot of our belongings. Terrible communication about when they would be arriving…read morewith our belongings (which was 2 days later than what they first told us). They said we had to go through their bogus (third party claim company) insurance company to get reimbursed for the damaged and ruined items. Tried several times on the insurance website and was told that they never received our claim (no live person to talk to everything must be done by email or online and there is no chat feature). American Pacific Transportation knew first hand about the damages they had done and would not make it right. They said they were veteran owned and operated. The guys that they had emptying the truck said they were picked up from Home Depot. (Nothing against day laborers, just they said they were not veterans) I would avoid this company. We paid a lot of money to be treated disrespectfully and have our items ruined.

American Pacific Transportation is unlicensed to do business in the state of California. They…read moredelivered 37 of my 72 boxes and told me to file a claim. To file, you need to list each item, its original and replacement cost, weight but you cannot save the file. If each box had 20 items, I would need to list those details for 740 items WITHOUT SAVING. When I read the reviews for the company where you need to file a claim agains American Pacific, it was clear that the company was a scam. In one review, the customer filed a claim for $8000. They received $72. None of 10 attorneys have responded to my 1-page summary of the disaster. There is no hope for consumers. Are you moving? Rent a moving truck and move your stuff yourself! I wish I had!

Arrived on time and price was reasonable. I would use them again if I needed moving services.read more

After my move I called to ask a question and did not receive a call back. An excuse was made here…read morebut still no call back. Have tried three more times and never received a call back. Wanted to tell them I sold my refrigerator to one of their workers and since it was on the truck already and I didn't have room in the garage let him take it and was to bring the money at the end of the week. Never have gotten the moneyand was blocked on his phone. It of course was my stupidity being trusting, but just wanted them to know he might not be someone they should want to employ. A returned call from a business is a simple courtesy. Will never use them again or recommend them.

In February 2017 I needed a reliable moving company, with a set date for the upcoming move. Doing…read moremy research online and by phone, I contacted 3 companies, obtained 3 separate proposals (bids), compared each proposal and a quick background check with the state on each of the companies. Galaxy's price was right on and their background was clean. A very professional, fast and orderly team took care of the entire move. thank you!

The movers were very attentive to my furniture and as a result, nothing was stretched or broken…read more Their billing time was very honest. They showed up on time and were ready to get to work. I will use the same company if I move again.

We just had Athena's Movers help us out today in Crestline and have absolutely no complains(the…read morehighest compliment there is.) They gave me a call roughly an hour before they came so we could prep for them and didn't complain at all when they couldn't get their truck up our steep driveway(not their fault, it's a VERY steep driveway and a VERY big truck). They were quick, prompt, professional, and very friendly. They also were quick to adapt when there was a last minute change in where we were going to meet and were easy to communicate with both via yelp and phone. 10/10, would and will be using these guys again in the future and would recommend them to anyone looking for movers; especially up here on the mountain.

I chose Athena's based on reviews. I've learned quite a few costly mistakes which I need to share…read more Knowing I have to close escrow and vacate my property by 8/15, I was assured by Peter (owner, senior level point of contact), not to worry. Based on reviews, I trusted. Initially, movers were to be there between 12:00pm and 12:30pm. Once they were late I called and was told that they got tied up on the move before mine and were running late. Ok. Things happen and that's reasonable. But was still assured not to worry. They eventually arrived at 8PM. Now I was worried. Towards the end of loading (which I and my son helped with, even though we were paying for it), I was told that they could hold my stuff overnight and deliver first thing in the morning since it was already 10:45PM. I knew I should've trusted my gut. All in all, I was quoted initially $1,000 and ended up paying just shy of $2,000 (including tips for the movers who were very good) Not vacating the property cost me another $500 because my escrow contract dictated a $500 penalty per day. Peter assured me not to worry. Two dining room chairs were broken by one of the movers. That's ok, these things happen especially during a household move. My calls and voicemails to Peter were never returned on how I can file a claim. Well, I guess I have to eat that cost as well. Lessons for others: 1) Don't accept or agree to an afternoon move. Try for a morning one. So in case you want your washer and dryer hooked up, fridges, etc. All these ancillary items will push back the afternoon appointments. 2) Understand the difference between binding and non-binding estimates. 3) Review the option for insurance and also consider third party insurance The good part about this were the actual movers. These guys all hustled. Carlos (seemed to be the supervisor of the other 3 guys) was awesome. Nothing but kudos to the guys that did the actual heavy lifting and moving.

We requested help to move from Victorville to Los Angeles. Only two movers to help us; in my…read moreopinion I felt they needed an extra man. They left several items, boxes, etc, due to a smaller sized truck they rented from u haul. I had explained to the owner Jack that I wanted my hanging clothes transported and they left all of our clothing. The only thing Jack offered to do was to have his sister prepare the clothing for transport! Never did he say I will pick it up and bring it to you, which was part of the original plan we had previously discussed. My husband had to then travel back to Victorville (over 80 miles going and coming) the next day to pick up the remaining items and rent a hitch (pay extra money) to get the remaining clothing etc. I do not think this is a reputable moving company, they do not seem very professional. One of the movers smoked and smelled of marijuana.

Used them for a local move and it went well. They arrived with a larger truck than expected.read more

Quick and easy. Definitely helped! Didn't have to worry about a thing and super helpful team.read more

We had an amazing experience with Valuable Moving! From start to finish, their team was…read moreprofessional, punctual, efficient, and incredibly reliable. They arrived on time, handled every item with care, and took the extra step of wrapping and protecting all of our belongings to make sure everything arrived safely. My husband and I had just purchased our first home together, and as exciting as it was, the moving process was also incredibly stressful. Valuable Moving truly made one of the most overwhelming parts of the experience feel effortless. Their team went above and beyond to make sure everything was moved carefully and efficiently, and they treated our belongings as if they were their own. We're so grateful for their hard work, kindness, and attention to detail. If you're looking for a moving company you can trust, we highly recommend Valuable Moving. They made our move into our first home a wonderful experience, and we couldn't be happier with the service we received!

5 stars to the AV transfer team! They helped move my mom from one house in AV to another this past…read moreweekend. Ashley in the office was fantastic working with my mom getting the details and quote locked in at a great rate. Day of the move, and the 3 men who spent a very hot day patiently moving furniture and boxes were polite, kind and helpful as we worked to downsize and set up her new house. Extra stars for the effort to protect the doors and entries at both houses! We were all extremely impressed with how they packaged and moved all her items! I know who we will call the next time we need something moved!

I cannot recommend them highly enough! The entire staff is courteous, informative, patient, and…read moreprofessional! Steve went over our inventory 3 times to ensure accuracy. We made a cross country move. Ashely basically held my hand throughout the entire process and was consistently available to answer my questions. Keith, our driver and his staff was amazing. They were punctual, professional and so polite.

Great folks and great communicators. We were up in big bear and the road was closed due to an…read moreaccident. They called me with an update and continued the communication till they got to our place. They moved fast and had their own equipment that made the moving easier.

Jonathan and his helper were so helpful and accommodating. Fast & efficient. I have referred them…read moreto family and others.

These guys deserve every one of these five stars! Yana was helpful in the preparation process, and…read moresent us all the details via email. They did ask to receive a video of everything heavy that will be put in the truck. I definitely recommend that you include every single item in the video, because even with the biggest truck that they had, we still had overflow. For reference, we are a family of four, with two little kids in a three bedroom / two bathroom house. The price point was pretty reasonable and they were flexible, given the fact that they are located in Los Angeles, and we wanted them to come up to the Bay Area to help us move down to the Los Angeles area. They called us the day before to confirm all the details. When we realized that the truck was over the weight limit, Yana quickly called us to give us a couple of options. We opted for another truck to meet the first truck, to distribute the weight. It was an extra cost, but reasonable, considering the issue at hand. These guys were efficient and quick. We apparently have a ton of stuff lol. They originally mentioned that it would take 3 to 4 hours to move everything into the truck, but in reality, it took approximately 5-6 hours. They were punctual and even got there five minutes before the agreed-upon time. I wasn't there when they brought in everything, but my husband said that they did an amazing job at putting the boxes where they were supposed to be, based on our labeled boxes. They reassembled everything, no problem. I called 5 to 6 moving companies, and we are happy that we decided to go with this company, given the communication, efficiency, and price point. If you need movers, this is the company to go with.

Highly recommend. True gentlemen, exceptionally strong, zero complaining, remarkably efficient,…read moreinspiring endurance. Lots of steps with this move. They carried a massive ~300 lb redwood table up a steep driveway and then a flight of uneven stone steps with Herculean might and a calmness that reflected their evident experience.

Clean, friendly, most of all no more trips all the way end of town for parcel…read more They pretty much have everything FedEx UPS USPS.

I went here a couple months ago to get live scanned for a job and they were so kind and patient…read morewith me. I'm going to be back for any postal needs because of this. Thank you guys!