Very professional and reliable Awesome customer service…read more Great follow up Amazing quality of work Greatest value for the price

They were very friendly. They had a quick response time. I've continued the service with them since…read moreit was so good.

I used this company after purchasing a rental in Oroville a couple years ago that was near a very…read morelarge field -The field of mice - LOL My renter complained so I hired them and they did an excellent job inside and outside the property. I now use them in Gridley too!

Marcella was absolutely fantastic. She patiently listened as I explained our situation and walked…read more around with me so I could show her visually. She checked additional areas, worked hard, observed carefully, and was extremely knowledgeable. She was fun to work with and there wasn't even a tinge or arrogance or judgement. Simply cannot ask for more.

Highly recommend EcoGuard pest control…read more Curtis "fifty" went above and beyond. He listened to all our concerns from wasps and black widows. He walked the property with me so I can address any specifics and where to spray and gave me tips on identifying different types and what to look out for in the future. Lastly, he found additional nests and got rid of them. Good company with exceptional employees. Thanks, Curtis!

Where to start? I reached out via yelp request for help with a rat situation in my walls. They were…read morequick to respond and even provided a late evening phone call. I wish I would have remembered that gentlemans name. I have spoken to SEVERAL people at this point. I explained that they would need to access the site via a small crawl space and was reassured that wouldn't be a problem. I had an inspection done the next day! Great start and was convinced to drop my previous bug service and join there's since it included the rat extermination services. Dennis came out, did an inspection on the points that the rats could have been using for entry points. They are digging holes through our soil and entering, so when I questioned that, I was told there was nothing they could do about that part. I was informed that a report of the work for exclusion would be ready in 24 hours. I may be being impatient as I am freaking out about living with rats in my walls, who wouldn't?!? The report was not ready and I then spoke to Wyatt who was going to reach out to get it so that we could get on the schedule for the exclusion work, since that was being booked out a ways. I was told there was an appointment that next Friday and asked to be put on the schedule, they weren't able to do so without the report though. The next morning the report was in and ready, I called to schedule and now they're booked out even further! I will say the phone etiquette of all the employees is top notch! When I questioned where the original appointment went that I was told about they were able to get me in sooner. In the meantime, traps were set in the attic and the front opening of the crawl space, NOT in the front of the house where the gentleman reassured me they would have technicians place. Dennis let me know that this was not practical to have them crawl under a house. He mentioned it would be an extra charge to do that, which I was willing to pay to have this situation handled! The receptionist again reassured me she would send a technician out that would crawl under the house and place them where the activity was. A new technician Jordan comes out, adds additional traps, tells me he will not be crawling under the house, that is not what they do. So again was given false information. During this time I was at work and received a text stating that until they do the exclusion work, these traps will not work! I am booked out almost a week out at this point. Who tells a person that the service they're providing wont even work that I am paying you to do? He agrees to place additional traps in the front of the crawl space and a bait box at the side of the house. My husband comes home and sees that there is finally a rat in a trap at the crawl space. I call a technician out to come check the traps, he mentions that he wasn't aware there even was a trap placed in the attic. Shouldn't they be aware of all the placements? Then asks me if there is a rat in it, I wouldn't know! I paid y'all to come check so that I don't have to get in my attic or crawl space! There did happen to be a rat in the attic, my dad had come over to let them into the house and said the smell was atrocious so who knows how long it actually was in there. The technician let my dad know he would return next Tuesday (1 week) In my portal it says he would return unless customer said otherwise. When I called the main line again, I was informed there were NO follow up trap check appointments made. I asked if they had any later evening time slots so that I didn't have to keep leaving work to let them in and was informed that there was a 4-630pm window. I had asked if there were any other technicians besides the one I apparently was assigned could come out. Again, reassured they would send someone and booked me Tues for the 4-630pm time slot. I rushed home, picked up my daughter early and waited for the 30 min call. Nothing! No technician ever came to check the traps. Which at this point I am feeling undefeated that there even would have been a rat in the attic trap anyway. But communication that they weren't coming would have been nice. I had exclusion work done, took off work to let the tech into the attic space, said there was nothing in the traps at this visit. He would need to return to complete the job and it would be another week out before they can get back. But rest assured, it usually takes about 2 weeks once the exclusion work is complete before they start catching them. The pros, they have the bests phone etiquette and know how to diffuse a scared, frustrated client. Cons everyone has a different version of what is to be done or included with the service. In the original call I was told they would clean and sterilze the area (crawl space) after they were confident they were gone. Later to be told that would not happen and isn't included. To be fair, I have never had this problem, so maybe I am the one being unrealistic with the expectations.

I can't believe its taken me this long to review Gibbs! I wish every home services company in Chico…read morewere run by pros like Jason. He has reliably handled every issue I've called him for. A well established rat infestation, a stubborn issue with little tiny bigs that came in with new landscaping material, wasp nests by the pool, summertime ants, etc. He always picks up his phone, and he handles issues immediately and effectively. If Gibbs would just expand into HVAC, Landscaping, Plumbing and Window Cleaning Chico would be SET!

My sister and I moved into a house that had obviously not been taken care of in June of 2020. We…read moreimmediately ran into problems with Ants and roaches. I put in a maintenance request and Jason came out to take care of the issues. He is awesome, non disruptive, and has a 30 day guarantee about getting the problem fixed or he will come back and spray again. I think he came out 3 times within a month the second time we had any problems because they would NOT go away. Recently we have had an infestation of flies in our back yard. I tried so many things on my own to try and get them to go away, but finally texted Jason again because I couldn't eliminate them. He came out the next day, and fingers crossed this is the only thing that needed to be done!! But I know I can give him a call if they are still around!

Rarely do I feel like someone's customer service is stellar..... Justin has done an excellent job…read moredealing with our rat and mouse infestation. He keeps coming out and is like a pit bull. Great customer service, attentive, and thorough. I highly recommend Keillors Pest Solutions.

I'm pleased to report that Justin Keillor's Pest Solutions WORKS! I was in some serious denial…read moreabout how bad my home was. With the drought followed by the influx of water with recent rains, I had every kind of bug - spiders, ants, etc. in my home. Nothing I did stopped them. I have two babies in the house and I reused to allow my husband to spray anything for fear it could harm them. Finally, after finding a spider literally crawling around my youngest baby, I broke down and called Keillor's Pest Solutions. And THANK GOD I did! Justin offered to come out the next morning (I called in the evening, or I think he's have offered to make it that same day). My schedule didn't allow that, so he came out when it was convenient for me later in the week. He showed up, shook my hand and got right to work. I appreciated that he wore shoe covers, respecting my clean floors - which sounds silly, but it means a lot when I barely manage to keep my home clean with two kids. A contractor coming in a dirtying the floors is literally the worst! I also appreciate the fact that he uses baby-safe products. He made me (the biggest skeptic) feel comfortable and that my babies would be safe after spraying. And, for all the well-meaning husbands out there who "can do it [yourself]," I get it. But! Keillor's Pest Solutions uses spray you can't buy without a license, so...really...you can't. (But thank you for manning up and trying, I know I appreciate the effort!) Justin sprayed inside, laid granules outside, and is coming back to spray outside since it was raining the day he first visited. He was quick, efficient, and pleasant in our communications. Best of all? THE BUGS ARE ALREADY DEAD! It's literally been a day and a half and already I see massive progress. I'm so happy I could cry. His prices are very reasonable. He comes out once a month and charges next-to-nothing bimonthly. But, honestly? I'd have paid anything to see such a great outcome so quickly. Better still, he guarantees his work and offers to come back if any pests return. I highly recommend Keillor's Pest Solutions. My husband owns a local business, which has made me VERY picky when it comes customer service. Even still, I find Justin to be top notch in customer service, price, and performance. If you're in the market for a pest control guy, seriously don't think about it anymore. I can't believe I waited so long. Thank you, Keillor's Pest Control!

If you are looking for great service and a very trustworthy person to manage your pest control …read more You should consider Shane at Graves pest control. He will take great care of your home or business. I highly recommend Shawn . Such a great guy too. Thank you Giuseppe.

Great service, very thorough and helpful. Shane is wonderful to work with and is reliableread more

I can't say enough good things about Button Pest Control!!! Larry and his wife Katie make an…read moreexcellent team and are both so kind and helpful. We recently bought our first home and were told by the neighbors about pest problems. My response every time was, "Well, you don't have Larry!" They service our home every other month and always give a heads up call when they're on the way. Great customer service as well. Even when I called in tears because there was a wolf spider the size of my face in the house, Katie stayed on the phone with me until my husband got home to deal with it and Larry showed up the next day to do some extra spraying even though it wasn't our scheduled month. GREAT COMPANY!! GREAT PEOPLE!!! GREAT SERVICE!!! We love Button Pest Control!!!

It's a bit soon but so far I have been impressed with the fast response and excellent communicationread more

Nichole is our favorite Tech! She is always so timely and professional with us!!! She is truly a…read moregem and just so genuinely valuable and could not ever be replaced.

we just had Nichole come treat our property. Nichole was incredibly professional and kind and…read moreanswered all of my questions. They also showed up less than an hour after I called. I explained my issue with wasps ants and spiders and Nichole addressed all of it. I have so much more peace of mind now after talking with them. Nichole also made it clear I can reach out again if anything else comes up. overall a 10/10 experience and I am so happy with the service Nichole provided.

We have been very satisfied with the services we've had for many years. Having grandchildren, we…read morewant to make our yard as safe as possible! It's a family business and the men have all been exceptional! They don't hesitate to check in & happily address any problem areas we might have. Thank you Bug Guy!

Dominic is fantastic! I am a residential realtor in the Bay Area and my grandmother lives in Chico…read more She was having an issue with flies and spiders and Dominic responded immediately. After calling 10 different pest companies I am so grateful I found The Bug Guy. No one was interested in helping my grandmother unless she signed up for reoccurring services. It was extremely frustrating not to be able to help her from a far. Not only did Dominic get us on the schedule immediately, he also spent a solid 30 minutes on the phone giving us recommendations of what we could do in the meantime. Thank you so much Dominic! You not only provide excellent service but you are a good human and that is hard to find these days. I will for sure be recommending you to all of my friends, and family and my real estate colleagues.

They answered the phone, 15 minutes later they were at my house. 30 minutes later they were done…read moretreating my house. Fair price, nice work, very good at explaining the process and I would highly recommend them.

From the owner: Hello we are a local family owned pest control company that's tailored to your specific needs and…read morenot some corporate company just sending random new hires to your home or business to just to spray and go! We take pride in our company and look forward to being the best for our locals!