I had a leak under my house and they were out here very quickly. Did a great job finding the issue…read more(Broken pipe) And repairing it.Very professional. I highly recommend them.

Recently Atlas rescued our duck club clogged sewer main. Short notice, no problem. A very well…read morestocked van arrived. Quickly and efficiently diagnosed the problem.Cheerfully and friendly, a miserable scenario was resolved at a reasonable cost. Additionally a quick review of shower valve and water heater were given. Shop local. Pay peanuts, get monkeys... Step up and use local expertise !

Great service and communication. They even came out one time and didn't charge me anything and…read morerecommended a solution for my issue. Would highly recommend.

I needed a service Clover Plumbing cannot provide but they answered my question promptly and…read morerecommended a couple places that can help. Greatly appreciated.

I had messages out to four plumbers, trying to get one to look at a propane line that I was afraid…read moremight be leaking. So when I didn't get a pick up at Brown's (new to me), I just hung up. I was surprised when Brian called me back soon after and we set up to have him come out early--done and done. Meanwhile, three of my four original plumbers never responded. Responsiveness = 10

We had a couple of recent problems and Brian came out immediately and fixed the problem. An older…read morehouse, had a problem with the water heater and he had to actually take part of the closet frame apart to install a new heater. After he got it put all back, the door frame looks untouched and the new heater works great. Thanks Brian

Matt from Earl's Plumbing accomplished the needed repair work with professional and timely ability…read more He explained the problem and needed solution in each bathroom so that I understood exactly what he needed to do. A neighbor highly recommended Earl's to me, and I can happily pass that recommendation on to you.

Really, really disappointed in the service I received today for a quote from Earl's and their…read moreplumber, Paul E. I called because of a leaky faucet handle and spoke with someone from their call center. The representative I spoke with was honestly one of the nicest customer service people I've ever talked to -- the few stars I gave are for them and them alone. I scheduled a 10 a.m.-12 p.m. window to have the leak checked and get a quote. I let my boss know I'd need to step away from work during that time and even offered to use my lunch break so I wouldn't miss additional time on a personal matter. I kept my phone right in front of me the entire morning -- and waited... and waited... and waited. When noon rolled around, I called customer service. The agent told me I had received a call and voicemail saying my window had been changed to 1-3 p.m. I hadn't received any call, voicemail, or text -- which I thought I would have at least gotten, since I did get a text confirming the original appointment. The agent didn't seem to care or believe me, and tried to rush me off the phone but first I asked her to confirm my number, and have the plumber text when he was on his way so I wouldn't miss him. Then I had to rearrange my lunch break again and get approval to leave work for a second time. At about 1:40 p.m., the plumber texted saying he'd arrive at 2. He showed up at 2:20. Great. I ended up getting back to work 30 minutes late from my lunch. When Paul arrived, I showed him the leak and explained that we rent -- so if it wasn't expensive, I'd just pay for it myself, but if it was, I'd need to contact the landlord. Paul asked, "Well, what do you consider expensive?" I just stared for a second, because I figured he should be the one telling me that. Then he asked, "How much can you -- or are you willing -- to pay to get it done?" Like I was on The Price Is Right. Not wanting to play the guessing game, letting him know I know absolutely nothing about plumbing or the cost I said, "I don't know, maybe $100?" He scoffed, looked at his tablet, and said, "$100? I don't have a single thing on this whole tablet for $100." I asked, "Okay, how much will it cost then?" Finally, he quoted nearly $300. I asked if I could make a quick phone call, and he said, "What are you going to phone a friend?" Excuse me? I explained I needed to talk to my husband because we have a budget. After my husband and I spoke, we decided the cost was too high for something that might fall under our landlord's responsibility. I told Paul we'd contact our landlord to handle it. He said, "So call him right now." I explained we hadn't notified the landlord of the leak yet, that we just discovered it and he'd want to inspect it himself first. Paul seemed visibly annoyed, took his iPad, headed to the door, didn't look at me and said have a nice day and left. I was honestly flabbergasted. This was my first time calling a plumber over something like this, and it felt like every "mechanic-as-a-woman" warning come to life -- being treated like I didn't know what I was talking about and ready to be taken advantage of financially. The irony is, I've had better experiences with actual mechanics, even the ones who might've been trying to upsell me were at least friendly. At first, I wasn't going to leave a review. Things happen; people have bad days. I didn't lose anything but time. But here I am -- why? Because I ended up fixing the leak myself after watching a couple of YouTube videos and buying a $15 tool. The plumber wanted to charge me $270 to replace an entire faucet system for no reason other than to take my money and act like I was wasting his time. And just to be clear, this was only supposed to be a quote. The phone rep even said that no work would be done unless we agreed on a price first. Unfortunately, what I got instead was a wasted day, a rude plumber, and a bad taste in my mouth. To wrap it up: Earl's might have a great call center, but my experience with their field service -- specifically Paul E. -- was frustrating, dismissive, and overpriced. If this is how they handle quotes, I can't imagine trusting them for a full repair.

I called the office and spoke to Megan. I told her I needed service on the Generac. She had a…read moretechnician come out first thing this morning! When the technician, Butch arrived, he was knowledgeable and friendly. His work is thorough and precise. He suggested the gap coverage and called the office from his phone so I could speak to Megan. She answered my questions and sent via email the contract to sign. She also looked up when our warranty expires. It would be refreshing if everyone conducted their business in this manner!

Very nice, professional and efficient. They came up to give our Cummins generator a tuneup and the…read moreprice was super reasonable.

Had an issue over a weekend and they got back to me during the weekend to schedule service, and…read morewere able to get out by the next morning. The quote was what the job cost, no hidden fees just prevent straight forward service, and even comped a few minor extra things that would help in prevent similar problems in the future. Thorough evaluation and repair, and great service!

The owner of this company is very nice and has great. Customer service had a little…read moremisunderstanding with one of his employees over a bill, but the owner reached out to me and made things right we've used this company multiple times and I highly recommend this business.

We are forever grateful to Bobby and his crew. First to respond to our request, quoted a fair…read moreprice, no upcharge or unexpected fees. Nick and Will arrived on time, very polite, respectful of our home. They got to work and fixed our leak! We have found our forever plumbing service contractor "A Pain in the Drain" Thank you Bobby we appreciate you

Great communication, very professional, solid work. Clogged tub ready to use again…read more Will call again as need to.

fast and honest Came out right away , didn't charge extra…read morefor a repair I didn't need and his fee was reasonable and fair

My home warranty closed, before services were approved. Vinnie repaired my requested leaks anyway…read more He was fast, thorough and honest with service requested. He went ABOVE AND BEYOND to make sure our issues were resolved SAME DAY! HE IS AMAZING! YOU WILL BE VERY HAPPY WITH HIS SERVICE! Thanks, Plum Crazy Plumbing!