When our sink was causing us difficulties, we turned to this company and it delivered and with…read moreexcellent ability to provide value. Our issue was handled with care.

I called him for a second opinion after SoCal Gas claimed I had a gas leak -- and I'm so glad I…read moredid. He was incredibly thorough, going through multiple approaches to isolate the issue and leaving absolutely no doubt that there was no leak. He even told me straight up that a repipe wasn't necessary based on what he found. That kind of honesty, when he easily could have upsold me, says everything about his character. By the end, he was just as baffled as I was that SoCal Gas had flagged an issue. Rather than leaving me to figure it out on my own, he walked me through all of his troubleshooting step by step so I could relay it to the technician when getting retested. He followed up consistently throughout the whole ordeal and genuinely expressed concern that I was without gas. I passed the retest, and I truly believe his guidance played a big part in that. He's earned my trust and I'll absolutely be calling him again.

I unfortunately was dealing with some draining issues which ruined my ceilings but luckily Leo was…read morereally helpful and we were able to solve it after finding the source. He was also very kind and answered all of my questions, thanks Leo!

We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

Sky was an outstanding technician sent by All City. He arrived quickly, diagnosed the issue…read moreefficiently, and was honest throughout the entire process. I really appreciated that he gave me several options to consider instead of pressuring me into one solution. What impressed me most was how clearly he explained everything. Since I know very little about how HVAC systems work, he broke it down in a way that was easy to understand--almost like he was teaching an elementary school student, but in the best way possible. He was patient, knowledgeable, and incredibly skilled. Thank you, All City, for sending someone with Sky's expertise and valueto my home. He's a true asset to your team, and I highly recommend both him and All City!

I called All City Plumbing, Air and Electrical because I had diagnosed that my furnace's blower…read moremotor and capacitor needed to be replaced. Jonathan came out and confirmed that that was indeed true. Everything seemed to be going well. Jonathan was very friendly and polite. When it came time for the estimate, he told me it was going to be just under $3,000. That seemed like quite a lot to me for just changing out a blower motor and a capacitor. He also told me that my Rheem furnace couldn't take just any old blower motor and he had to order one special. He said that his company doesn't deal with Rheem because their parts are hard to get. I reluctantly agreed to the repair, which he said would probably take place the next day. Later, he called and said the part wasn't going to arrive for a whole week. This was during one of the hottest weeks of the year in Southern California and I certainly didn't want to be without air conditioning, which runs through my furnace and needs the blower motor. I asked him what my other options were. He told me the only other option I had was to get a whole new system. He explained that he could install the system in only 2 days time or I could wait a whole week and have him repair the blower motor. He also mentioned a 10 year warranty with 1 or 2 years of service from his company. I asked him about the brand and quality of the Furnace that he intended on selling me, which was going to be almost $8,000. He told me it was better than my current system brand and I asked to get it in writing so I could do some research. After not receiving anything in writing I called his company and requested the same thing from them. Shortly after the conversation with his company I received an email specifying the make and model of the new furnace. I researched online and discovered a few interesting things. Number one, Jonathan had lied to me about Rheem parts. I found out from my online research that Reem takes Universal parts and I would not have had to wait until the next week to receive a blower motor that would fit. I also discovered that blower motors and capacitors cost nowhere near $3,000 to install. And finally, the brand of the new furnace that was recommended by Jonathan was nowhere near the quality of the Rheem furnace that I already owned. I canceled the job immediately with the company and again with Jonathan when he called me to find out what was going on. I am still waiting for my refund on the deposit! My contractor friend and I went to an HVAC store and purchased a universal blower motor and capacitor for $180... and installed it ourselves in a couple hours. The system is working perfectly. I don't recommend this business at all. I'm completely confused on why they have such a good rating on Yelp, which is why I picked them to begin with. This was a clear case of trying to take advantage of an old lady in a wealthy neighborhood. Shame on them!! Update: I received a full refund of my deposit and the service fee was completely waived. I got a nice apology from the owner and a manager.

I contacted Turtle & Tito's for the first time after reading their great Yelp reviews, and I'm so…read moreglad I did. I had a simple issue with my kitchen sink garbage disposal and a bathroom shower valve. From the start, they were professional, honest, and transparent. The problem was clearly explained, and they provided several options with straightforward pricing. I really appreciated that there was no pressure--just honest recommendations. They also offer a 1-year warranty, which gave me extra peace of mind. I highly recommend them and will definitely continue using their services in the future!

I found Turtle & Tito's plumbing when I had plumbing problems primarily with my kitchen pipes…read morebacking up. This had to be the best repair/restore experience I've period since living in my home for the past 10+ years. These guys were not just knowledgeable and helpful but honest as well, which is hard to come by with many businesses. I definitely will be using them primarily moving forward with any plumbing needs. I strongly recommend them. Great experience

/10 Jeremy and Chris are the plumbers you want in your home…read more He just installed a new sink to replace a cracked one. Top plumbers. Thank You.

I highly recommend this plumbing company! Promptly returned my phone call requesting a service…read moreappointment for clogged drain. Jeremy is "top notch" and professional on every level. Problem solved expediently and for a reasonable fee. Look no further! This is the company for all your plumbing needs and concerns!

Once again Rooter Warrior plumbing company has been a success with our plumbing issues. We had the…read moreentire line replaced due to a slab leak that they found. We had a couple small issues after the work was completed but Guillermo stood by his work! He sent out Benjamin who quickly responded and fixed the problem. Thank you!

We had a wonderful experience with Juan. Our water heater broke and he came out to give us an…read moreestimate. He was very thorough and professional. The water heater was promptly replaced the following day. We were very relieved and happy that we found a great company. We highly recommend Juan and appreciate his hard work.

UPDATE: I was contacted by both Sean and David and they offered to make it right, and heard me out…read morethoroughly. I really appreciated their efforts to restore trust and ensure their service is done fairly and to satisfaction. I would absolutely do business with them again as a result! *** This review is from service about a year ago and I never got around to posting it. I wish I could put more stars. I scheduled a maintenance service at my home while my tenants were there, and everything seemed smooth with initial communication and visit start. City Wide arrived, spoke to one of my tenants, explained they had to replace the air filter (a K&N reusable one that her husband had bought), and then proceeded to do their work independently. When they were done I was told they left from where they were in the backyard and never provided notice of their departure. Come to find out, the air filter vent in the home has non-standard dimensions, so my tenant's husband said they shoved a new air filter in there and it looked very shoddy indeed. After calling and expressing my dissatisfaction, I felt only then was I given a narrative for what had happened. My impression was, they didn't think it's something that would be noticed or needed explanation, and that is cause for concern. They did come back and fix the problem, this time with my sister supervising the visit. Happy to say, they did educate her on what they were doing and fitted a new filter to the vent. They also did a very good job cleaning the outside unit during the first visit, for which I was grateful.

We've used them twice now and I'm very pleased. They do good quality work for reasonable prices. We…read moresigned up for an annual maintenance plan for our a/c equipment to keep them in good working condition. They will be our go to for any plumbing or a/c issues. Just wish we had known about them before we used Home Depot to replace our water heater.

I had a new refrigerator delivered, but the installer wouldn't connect the water line and told me…read moreto contact a plumber. Fortunately, Cross Plumbing was already in my neighborhood performing maintenance for our HOA. They kindly came over to inspect the water connection for my refrigerator and confirmed that nothing was broken. Best of all, they didn't charge me anything for their time and assistance. Thank you, Cross Plumbing, and a special thank you to Mark for your honesty and excellent service. I truly appreciate your help and highly recommend Cross Plumbing to anyone looking for reliable and trustworthy plumbers!

Contacted Mike to do some work on some hose bibs. He was recommended by another business owner I…read moreused for another project. Ended up needing to replace the regulator as well. Informative and was able to answer all my questions. Gave me upfront and fair pricing. His worker Eddie arrived the same day and was quick and efficient. Explained and answered all my questions. Highly satisfied and will contact for my next plumbing project!