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    Hibachi & Sushi Express

    3.0 (3 reviews)
    ModerateJapanese, Sushi Bars
    Open 11:00 am - 10:00 pm

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    13 years ago

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    Japan Samurai

    Japan Samurai

    3.6(69 reviews)
    2.9 mi
    $$

    This is a solid restaurant!…read more I can't give it five stars because this is not amazing enough to put ahead of others that are my absolute favorite but the few times that we've visited here within the past year and this year it's never busy so there's always a seat for us. The cooks are pretty much uniformed while there is some more interactive than others which is fine especially when I come and I'm hungry I don't like a lot of playing here and there especially when it comes to the rice give me all the rice ASAP:) This is a decent spot if you like Hibachi I believe they have sushi as well that's made fresh. My only side... When you walk in you smell an overwhelming scent of grease/oil in the air. I don't know if it's from the carpet that should be replaced or removed or a better ventilation system is necessary but if you can get past the smell then you should have a great experience. The food is good and you do get a lot! Our last visit we definitely had food to bring home so no complaints there. Plenty of parking as it's located in a shopping center so even if you finish eating and want to walk or continue your night... You can browse around to other shops... Dollar Tree within walking distance or decide to have drinks at the bar located either at the Outback or AJ Gators both within walking distance. Try them out if you're in the area! Have fun and enjoy life :)

    Plenty of seating. The host was nice. There is a living room like area for waiting. They also have…read morea dining area without the hibachi set up. The entertainment was great. We enjoyed watching him. I had the chicken hibachi. In my opinion, there was not much flavor. Everyone else had the shrimp and scallop hibachi. No complaints except some of the scallops were more chewy and didn't have a nice sear. My cucumber avocado roll was nice and fresh. The soup and salad were flavorful and fresh. Not bad for the price. Keep in mind, there is an 18% service fee. FOR ANY SIZE GROUP. The place is a bit outdated. I'd eat there again , probably. But not a place I'm excited to go back for more.

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    Japan Samurai
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    Kotobuki - Spicy Tuna roll and California roll

    Kotobuki

    3.9(324 reviews)
    6.6 mi
    $$

    Delicious!!!! This place is quaint and the food was good. They were able to accommodate my…read morepreferences and the have a great selection of sushi. I enjoyed it so much that I'm currently sitting in it now. The service was spot on. Very personable and provided not too much or too little attention while I was dining. Highly recommend

    SKIP Kotobuki in Norfolk - Worst Sushi Experience EVER…read more Kotobuki in Ghent is a disaster. I gave this long-running spot a second chance, after a poor first experience, and it was a mistake. A friend insisted we return, and the service was shockingly bad, the sushi was subpar and the overall experience was the worst. From the moment you walk in, Kotobuki screams neglect: dead plants, servers dressed like they're doing yard work and a pervasive smell of old fry oil. We had reservations for the "traditional Japanese" sunken-table room, where we removed our shoes and climbed into our seats. One dirty pair of slippers sat at our table, while a random pair of construction boots lay abandoned nearby. The "ambiance" was completed by 70s soft rock -- Lionel Richie instead of "traditional Japanese" music. Our server took my order for a dirty Stoli martini, then disappeared for an absurd amount of time only to return and say they couldn't make it -- with no explanation. We hunted through the limited menu while our server vanished completely. The owner eventually stopped by, and I had to specifically request a sushi list. Tired of sitting cross-legged, I briefly put my feet into the pit under the table. Rather than place my bare feet on the filthy floor, I slipped my shoes back on for a moment. That's when the owner's daughter stormed over and aggressively accused me of saying, "Screw you and screw Kotobuki -- I'm not following the rules!" She launched into a rude, insulting lecture about "Japanese custom" while I sat there stunned. I immediately took my shoes off again, just to de-escalate, but the evening was ruined. No customer should be verbally assaulted over something as basic as not wanting bare feet on an obviously dirty floor. In an awkward position, not wanting to ruin the evening, I ordered my food. The sake was watery and flavorless, the house salad was sad, wilted iceberg lettuce drowning in bottled ginger dressing, and the sushi arrived lukewarm with questionable rice that called for a palate blinding amount of wasabi. It was boring, poorly prepared, and far below average. This was one of the worst dining experiences I've ever had. Hand to God! Had this not been a special evening with a dear friend, I would have walked out the second the owner's daughter chastised me at the table. Management at Kotobuki clearly doesn't care about customer service or basic standards -- especially when family members are allowed to treat patrons this way. "Japanese tradition" doesn't excuse poor hygiene, rude staff or substandard food. In America, we have health codes for a reason. If you want decent sushi in Norfolk, go literally anywhere else. Kotobuki is just a lazy dive. There's nothing special on the menu, very little sushi selection and nobody seems to care. If you choose to ignore this warning, lower your expectations folks, you are about to be disappointed. The only thing good about this restaurant, is the opportunity to tell you how much it sucked.

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    Kotobuki - This table was a that table she told me it's not clean, maybe this table too expensive for me

    This table was a that table she told me it's not clean, maybe this table too expensive for me

    Kotobuki
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    Miso Soup

    Hibachi & Sushi Express - japanese - Updated May 2026

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