I must admit that at first when I was quoted the price , I thought it was a bit high. After seeing…read morethe amount of work that goes into doing the excellent, clean and thoughtful prep work , it was well worth it. Tim is a professional, you won't be disappointed with the job. He brought back my kitchen to like new status. I will highly recommend Tim to anyone who wants his services.

Terrific job done by Victor! Always courteous, explains the process, quietly works and gets the…read morejob done. This is the second time I have used Sir Grout of Westchester. Would highly recommend them to anybody. Tim, the owner, made sure the goals were met And nothing was left undone.

I had an outstanding experience working with NY Cement Tile! The selection of tiles they offer are…read moreamazing. I would recommend NY Cement tile to anyone and everyone!

Don't waste your time. There's no showroom and the man at the desk said he didn't handle the tile…read morebusiness had no interest in talking with me. This place is a joke.

We have an oak floor in our house that had seen some serious neglect and had sustained a fair…read moreamount of damage over the years. The floor most recently was covered with wall to wall carpeting which also contributed to some deep spilled liquid staining. I had doubts that the floors could be resurrected. I had at first spoke to another flooring refinishing contractor, and we had not received any encouraging information and they where not willing to do anything but a standard sand and finish, and we were told that there would be many dark black stained areas that we would have to expect and accept! I then came across Floors by Liwaya on an Internet search and discovered they certainly appeared to have the experience to handle my project They promptly came to look at our project and gave us some very encouraging expectations, They also framed the outcomes we could expect on different options in there written proposal, which was submitted within one day. They used there many years of experience to bring my old abused floors back to life. On sections that were beyond repair they expertly fit in new oak boards and matched them up to perfection. along with reaching deep into there decades of experience to minimize cost while getting excellent results on some of the other damage. In addition to there Fantastic workmanship skills, They were Very Professional! Simply put, They Said What they Would Do! And Did Exactly what they Said! They finished the Job on time and Held to there Original Proposal! My experience in working with Floors By Liwaya was a Pleasure and the Outcome Exceeded my Expectations.

We had hardwood floors that previously had tiles over them. We had removed the tiles, but needed…read moresomeone to refinish floors and match them with our other floors. We asked for a quote through yelp and got a quick response. They were extremely professional and knowledgeable about what needed to be done. We could not ask for a better experience. If you are looking for hardwood floor professionals, search no more - choose Floors by Liwaya.

Terrible work, no interest in customer satisfaction. I'm just noticing that recent reviews are all…read moreterrible - I wish I had looked sooner. Also - there is very little transparency in the organization. One phone number, have never been able to speak to a supervisor, etc. I had a reclaimed and sentimental piece of marble that was local to the business and I paid top dollar for Marbleworks to pick it up and cut it into two pieces, finish the surfaces and edges and deliver the pieces to me in NYC. They warned me that there were oil stains and I understood. The price included "installation" and mine weren't being installed, but when I questioned it (neither was a countertop) they said that delivery counted as "installation" ... I agreed to the price. BUT they delivered the pieces rubbing up against each other with nothing in between the raw pieces and the largest piece was delivered with a huge -- though not super deep -- scratch -- and the smaller piece was significantly less "shiny" than the larger and with smaller scratched and like it hadn't been cleaned or as polished as the larger. I withheld the balance (about 39% of the total) until the scratches were removed -- it seemed if they WERE installing a countertop they would've done a better job of leaving me with better surfaces. They insisted on a certified check for the balance. I spend $$$ on cancelling a check, getting the certified check and to buy tarps since they'd now be doing the work in my apartment. The first appointment they gave me to fix the scratch they called the day before to reschedule. Okay. The second appointment I waited all day for them to come and at the end of the day they told me they got held up and could not come. I was upset and I told them I needed a first appointment and waited weeks until that appointment could happen. Unfortunately, when they showed up the workmen were told by my building that I needed a COI - Marbleworks did not inform me of this possibility (it seems they should if they know their business) and I was unaware myself. I sent them the sample COI within minutes but was told it would take time for the COI (which, if they had a relationship with their insurance company, should be fast, no?) that the workmen wouldn't wait AND that if I wanted them to come back I would have to pay them an additional $750 on top of what I owe them. I was sorry about the COI issue an will own my ignorance BUT it seemed to me we were even, since I was stood up once and accommodated weeks of rescheduling, and delays - not to mention bad work in the first place. I told them I'd be willing to wait until it was convenient for Marbleworks to get back to the city (vs. insisting on first appointment, etc.) but they said they have no plans to deliver back into the city unless I pay them $750. So they will not accommodate me in any way to fix their shoddy work no matter what my concessions are - without charging me more $$$. They have no interest whatsoever in making this very polite, very patient customer happy - by fixing their shoddy work to begin with. Since I have had no customer satisfaction, I am not going to pay the balance but am instead looking into local marble repair companies. While my sales contact was unfailingly polite, he is so great at stonewalling that I'm guessing he is being incentivized on making me go away and/or pay more $$$ than actually creating a happy customer. I'm looking at beginning a renovation in the next year and I would not deal with them again.

I regret using them…read more I ordered a quartz kitchen countertop and installation with sink. Plus removal and disposal of old countertop ($275). After the worker, George, took old countertop with sink out, I noticed wall damages. I wanted to fix it but he said "I can cover it. I did it many times" the result? See pictures. He couldn't place brackets on one corner of under mount sink due to holes on countertop for brackets were in wrong places. 3 days later, chalk between countertop and under mount sink started to melt. See the picture. I had to apply waterproof chalk by myself in order to prevent further damages. The company offered me to finish waterproof caulking. But looking at their finished low quality work, I declined her offer. The company wrote a long defensive email saying they delivered a high quality work. Their high quality work and my standard have a huge gap. I had to spend more money and labor to fix their work and placing brackets to secure under mount sink. I regret not researching about this company's reviews.

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Grout Pros NYC just completed regrouting the lining around my bathtub, and I couldn't be happier…read morewith the results! Daniel did an amazing job restoring the grout, and the difference is incredible. He and dispatcher Elizabeth were both professional, friendly, and a pleasure to work with. Thank you, Grout Pros NYC, for the outstanding service. I highly recommend them to anyone looking for quality grout restoration!

I use the services of moreno and sons floor service after being recommend by a good friend who is…read moreextremely picky when hiring anyone but my buddy did good and no worries on my part . I had some wood floor damage due to a water leak on my central ac/heating unit in my living room and I gotta call a pro before it gets worse . The 3 free estimates that I got were extremely expensive and all 3 places wanted to replace the whole living room floor at the cost of 5100, 5200 and 5400, which I said thanks but no thanks . Finally Morenos and sons made it all work out in a honest and price friendly manner. Everything was explained to me in layman's term and the work was completed in 2 days and job was done first class as floor looks shiny and new. I would recommend moreno and sons floor service for the upfront honest quote, quality of work, reasonable cost ,and most important, they won't rip you off with unneeded work. 4.5 stars on my yelp meter.

My wife and I just purchased a 2BR/2 bath co-op in an OLD building in the Bronx, and it needed a…read moregood amount of cosmetic TLC. After being referred to Armando Moreno by our friend/real estate agent (whom we sincerely trust), we contracted him to paint the entire apartment (top to bottom, bathrooms, hallways, closets, ceilings, everything) and sand/refinish the wood floors. He gave us a VERY competitive price (we got quotes from a few other local contractors) and he assured my wife and I would be very pleased at the end. After 6 days, he had the entire place DONE. The apartment looks BRAND NEW. No exaggeration...it literally looks like a new apartment. We didn't expect the floors to look much different than before, but the wood looks brand new now. I wish I took a "before/after" photo to compare. Armando, his sons, and his team were so meticulous with the entire job. Armando told me he loves what he does and it realllly shows in his work. He also told me he treats every job as if he was working on his own home and after seeing what he did to our home, it's evident. Dealing with Armando was very easy and refreshing. After chatting with him for a bit, I had no doubt I was dealing with a man of good morals, who was honest, and a true professional. At the end of the day, he's a family man that wants to take care of his family. So when he says he will do the job right, he WILL. Wish I could give Moreno and sons 100 stars. No, 1,000,000 stars. I almost never feel compelled to write reviews...this is only my 2nd one since signing up for Yelp. But after Armando and his crew completed work on our apartment, I felt it was necessary to let others know about him. If our friend hadn't told us about Armando, we would have been shopping around and could've hired a "hit or miss" contractor. I, without an ounce of hesitation, recommend Armando's services a million percent. I know he does work in the general New York City area, but not exactly sure where else he covers. If you need work on your home and aren't sure who to go to, do yourself a favor; go with Armando.

I have used this company before for powerwashing and window leaning and have been very happy with…read moretheir service when Ronny was running the company. today however I was very angry. I had an appt for power washing my house and doing all my windows for 9 am this morning. when I called at 9:30, first he didn't remember that I had an appointment then he confirmed it but said they had an emergency on Thursday and Friday and couldn't get to me today. I took a day off from work and would have rescheduled except no one bothered to call me. this is not the way to run a business! Donna f

I had written a review of Ronnie Reliables previously on Google. I hired them to clean my house I…read morepurchased and wound up having to call them 3 times after the "cleaning" because the job wasn't done properly. After paying them over $400 I had to spend an additional $200 to have my house actually cleaned. I spoke to them to try and get my money back. Understandably I was upset about spending money for no reason. I reported them to the Better Business Bureau. After 4 months, they finally responded, asked me the same question 4 times, and then offered to settle with me for $42... a hours worth of cleaning. By this point, I had had it, and I knew they weren't going to understand why I was upset and just accepted the payment. Last week, I got a phone call from Danielle at Ronnie Reliables. Her boss asked her to call me and remove my review of the company from Google!! Against my better judgement, I did it. I spoke to my mother, my attorney, and my husband about this to find out if I had done anything wrong. The point of these rating systems is so that customers can share their experiences and by telling the truth of what happened, I did nothing wrong. So, I decided that I was going to put my review back and and mention what happened with my Google review. I'm sorry if my review is giving you any sort of bad press, but maybe you should have done the job correctly.

They're on time, they're knowledgeable, they work fast, they do an amazing job. There's no one…read morebetter in the area.

I have been in the carpet business since 1969. Just had my beautiful Persian Oriental rugs…read morecleaned(5). Triple S did a fantastic job. Everyone was efficient, professional and polite from quote, drop off and pickup!! They look terrific !!