I've been happily part of the Hedrick family for 20 years. Each one is truly incredible in their…read moreservice, comfort, and talent. He's kept me up with a great smile I've always been proud of. Usually, having someone dig in your mouth can be tough, but they all make the process feel like a low-key Nip/Tuck experience. Well... I know I feel like a supermodel when I leave the office. I recently visited the office to get a new retainer. When I go in a take my Great-Grandma to say hello, because it feels like love with them all...some new faces, but still all educated and professional. Their simply the best in SC for Orthodontics.

I came in for a consultation to get my son braces. The place is pretty chaotic and unfortunately I…read morebrought both my kids. The crowded and small waiting area was too much for me during covid so we waited outside. I'm fairly certain that they forgot about us as thirty minutes after out appt time i went and asked for an update On when we'd be taken back. The long wait was annoying but not a deal breaker. Dr Hedrick asked me to sit in the seat in front of his computer to show me some scans. Ok, most places have a patient review monitor to avoid any HIPAA issues. But then he asked why I came there and I explained that my spouse sees him. He then typed in her name and brought up her entire chart in front of me. Talked about how she was over due,ran through his findings, and treatment. He proceeded to go through her entire chart with me! Did he get any HIPAA training? I was shocked. I had hoped that he would have realized his mistake and apologize but this didn't happen so we rushed out and went to a competitor.

I cannot recommend Dr. Schabel & Dr. Chen's office more. As an adult paying for ortho treatment for…read morea 2nd time, I really took my time shopping around for the best team to fix my teeth back to what they used to be. NorthCoast Ortho was an easy choice after some of my other interviews. -Scheduling was quick and the staff is extremely friendly. -My complimentary consultation was done by Dr. Schabel who was very thorough and knowledgable about what treatment would be best for my particular case. There were other offices who recommended more expensive/unnecessary treatment and Dr. Schabel was able to assess and determine that those were not needed for me, saving me thousands of dollars. -Payment options were clear and they had so many different options for different budgets. -I was quoted 14 weeks for my Invisalign and that's exactly what it took to fix my teeth. I know that's not always the case, but I'm so happy with how things turned out. -Kayla, one of the office managers, was amazing and really was so enjoyable to work with. She answered all of my questions and was super nice. This business is family-oriented yet incredibly professional. Do not look around anymore and book a consultation! You won't regret it.

Highest charging ortho's in the area. Not worth your time and I would avoid at all costs!read more

This is the best orthodontics office that I've been to in Santa Cruz County, or elsewhere. I had…read morebraces as a kid and as an adult I've done business with a few others, interviewed others, and had a couple of bad experiences elsewhere with the staff, and the retainers didn't work. Seaglass is caring and helpful and made a night guard/retainer for methe next day that fits perfectly and works great. I've used it for about 4 months now. I highly recommend them for your orthodontic needs. The staff is welcoming and the doctor is very skilled, and pays attention to detail. The office is inviting. They even have bamboo toothbrushes to use to avoid plastic. You won't be disappointed.

I needed some emergency help, even though I'm not a patient they were extremely kind and helpful…read more They gave me good advice and sent me in the right direction. I would recommend!

We have had a great experience with Dr. Connolley. His office is within walking distance to SC High…read moreand Mission Hill. It's a clean, comfortable office. Dr. Connolley is professional, easy to talk to and relaxed. He straightened my daughter's teeth and dealt with an impacted cuspid. The price was right and the care was good. I highly recommend this office.

Called 3 times, left voicemail and nobody got back to me. Very rude office staff, not helpful…read more Looks like I was bothering her . So unprofessional

We've had a fantastic experience with Hulme Orthodontics and would highly recommend them to anyone…read moreconsidering orthodontic care. From the very first appointment for my daughter, everything was smooth, informative, and stress-free. The team was transparent and upfront about the full treatment plan and associated costs, which we really appreciated. At every visit, the staff has been exceptionally friendly, welcoming, and professional. They are also responsive and available when it matters most. When a band came loose after hours--just before we were leaving for a three-week trip--Dr. Hulme personally returned my call right away. He coordinated with a team member, Shandy, who met us at the office within the hour to take care of it. That kind of dedication and care is rare and truly appreciated. While orthodontic treatment can be challenging, Dr. Hulme and his team go above and beyond to make the process as easy and comfortable as possible.

They were extremely kind and let me know when I would get my braces on. It went fast and they let…read moreme in exactly when they said they would

Who knew that you could get a new crown in just one visit? That's right! I had an old filling that…read morewas cracking and separating from the tooth. We had to remove it to take a look. Long story, short, I got a new crown all while waiting for it to be made right there in the office. I even got to see some of the technology used. It's almost like a 3-D printer? Something like that. Very cool. Dr. Mark and his staff always make me feel welcome. I still, after all these years, highly recommend them!

first time I went to the dentist and didn't hate it. very professional and explained everything…read morethat was being done. made the whole experience so much more comfortable knowing exactly what was going on.

Our practice, UC Dental is located in Union City. We worked on sustainability projects with Dr…read more Ariana and Dr. Max. Being in the dentistry business for over 50 years, they are the kindest, most transparent, & professional dental providers you will meet. When you come in, you are greeted with a warm smile. They have invested a lot into their patients. Believe me, I have seen their backend operations. I heartily recommend them to anyone in the Scotts Valley/Santa Cruz region.

The dentists are holistic and caring; however, the office policies, staff, and financial practices…read morelack ethics and are misleading. I had an appointment here to get a treatment plan and quote for Invisalign, and I went in to get scanned; part of that included a CBCT scan, which apparently "cost" $800 a la carte. I say 'cost' because the practice owns the machine, and all they have to do is sit you in it and press the button. I was hesitant to even do the scan because I am claustrophobic, and I had perfectly good X-rays, but I was pressured into it. Once I got the results for the invisible aligners, I saw the cost and what it would break down to, and I wanted to wait a few months before starting treatment until I had more money to start the expensive monthly payments. However, I was told that if I waited, they would charge me over $800 for the scan! I was never told this beforehand and argued back and forth with Kim about it, and then ultimately was pressured to start the aligner treatment before I was ready to start it because they were threatening to charge me for the scan separately. I gave it another shot and was going to take my child here for an exam and cleaning. The day before the appointment, she was sick with a fever and got sent home from school in the morning, and of course I called to reschedule. They want 2 business days' notice, or they charge me $150. I'm sorry, what parent has 2 business days' notice before their kid suddenly comes down with something? I offered to bring her in anyway to avoid spending $700 on an exam, cleaning, X-rays, plus a $150 deposit in the future, which is an unrealistic amount of money to just be able to drop when you are a family with no dental insurance. I scheduled here because Santa Cruz Children's Dental wanted to charge me $800 per child for the same thing!!! They said no I can't bring her in sick, so they would charge me anyway, and then tried to act like it was a "credit" for next time. No, it's not a credit; it's a penalty. Absolutely unethical, unkind, and INSANE business practices. They charged me anyway, and I disputed the charge on my card. I will not be making further appointments here and will take my business elsewhere. They also recommended an invasive and expensive double JAW surgery for me, which, after seeking a second opinion from another holistic dentist, was completely unnecessary, as the clear aligner treatment alone is already doing the job of widening my palate and expanding my airway. This practice is questionable and ethically and morally wrong, given their financial and business practices. If you are an uber-wealthy Silicon Valley transplant, go ahead and go here, but for the middle-class families of Santa Cruz... stay far, far away. They act like $150 is ten dollars. No big deal, why are you upset? It's the dentist's time, after all. Not to mention that they have a mile-long waitlist for cleanings, are booked out months in advance, and have probably already filled it. The dentist's time and the money the practice makes are the bottom line here.

Everything is messy and totally disorganized. Many errors in…read morethe appointments. Not to mention that they don't care at all about your kid or you. Twice now, in less than a year, my daughter came home with all her brackets removed and a "command" to go see our dentist to have her teeth cleaned within the next 2 weeks. They didn't care in the least to share their concerns, explain their reasons and check with us if it was possible for us, in terms of insurance, time... before removing her brackets and forcing us to go to the dentist (and our dentist never really understood what the emergency was). If a parent is not present, they'll always set appointments during school time. You'd rather not have a full-time job and send your kid there on their own, they'll end up missing school every single time. They are rude and disrespectful to kids, don't explain what they do and why, reproach kids for not bringing back paperwork that they never gave in the first place.... I can't wait for my daughter's treatment to be over so that I never have to go back to that place.

The worst service ever -5. We were used to visit there for…read moretwo years and they always were late and rude. The price is never fixed and you can always be surprised with some unplanned charges. I will recommend driving all the way on 17 to San Jose on a winter day , just don't visit this place.

Dr. Graff is AMAZING! We had a consult with him, many years ago, and he advised us well and we…read moreeventually decided on braces (once they were actually needed) for our teen. He was always patient and cheerful and so kind! Our daughter's teeth are beautiful and straight and he continues to be patient when we need retainer help. We would highly recommend him!

Terrific office, terrific experience. Highly recommend Dr Graf and his practice for the great…read moreresults (straight teeth!), professionalism, value, and truly welcoming/friendly office. Great for child and adult orthodontics! I interviewed 4 orthodontists and the choice for Dr Graf was easy, he explained everything well and was easily the nicest and most knowledgeable. Very happy with the results.

Doctor C Jaelene, jasmine and Christy made my visit to their office thoroughly enjoyable. The staff…read moreare top-notch, and all of them have been very accommodating. I always look forward to my appointment because of how well they treat me. I would highly recommend their care. Joseph Mikan

friendly and beautiful staff. dentist is sweet and caring. not a bad experience at all.read more