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Los Gatos, CA

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3 years ago

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2 years ago

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3 years ago

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5 years ago

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3 years ago

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6 years ago

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4 years ago

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5 years ago

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5 years ago

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9 years ago

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6 years ago

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14 years ago

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5 years ago

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8 years ago

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9 years ago

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13 years ago

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13 years ago

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6 years ago

Being going here for years they do a great job its spaced out they make you feel at ease. Love this place

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13 years ago

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7 years ago

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7 years ago

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12 years ago

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13 years ago

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Thank you Michael. We are always here for you.....

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10 years ago

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10 years ago

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12 years ago

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Thanks Dear. Your feedback is very important to me.....

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8 years ago

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8 years ago

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13 years ago

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16 years ago

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12 years ago

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Thanks Farhad. We really appreciate your feedback..

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15 years ago

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Review Highlights - Top Down Dental

“I shared my concerns about the price and the second opinion I received and had an in-depth conversation with Nancy.”

Mentioned in 25 reviews

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Aaron A Santos, DDS

Aaron A Santos, DDS

4.7(95 reviews)
2.1 mi

This will be a lengthy review…read more I'll start with a bit of back history. I lost my father to cancer. He went to his dentist with a toothache that was actually a tumor causing the pain. He was diagnosed and gone within 2 years. So, when I started having tooth pain my anxiety set in. I did some research in my new area and Dr. Santos was at the top of my list. After speaking with a few friends he also came highly recommended. Then I reached out for a recommendation from an oral surgeon that worked with my dad and Dr. Santos' practice was the first name he said. So I made the appointment. Turned out, I too had a type of growth. Dr. Santos was extremely kind as I sat prepregnant in his chair with tears in my eyes, yay for hormones. He sent me over to the oral surgeon, the mass was removed and benign. When I returned to Dr. Santos, he was left with a bit of a mess to work with (and on a budget, as I was paying out of pocket as a SAHM) my gum line had receded greatly and was mostly scar tissue and I desperately wanted to have that "pretty smile everyone else has". We agreed on a process and everything was set up right in his office with 3 different specialist! Dr. Santos being a one-stop shop is so convenient, especially at this point in the process with a newborn at home. Dr. Santos' staff is unmatched! They are so sweet, from greeting Jolie at the front desk (she works hard on the schedule and timing of appointments), and the hygienists, to working with all of the staff in the back (and I mean all of them). There is not a single person in this office I don't trust to do the best work. By this point, I felt more like I was visiting family. I received the best care in such a fragile state. I am truly thankful for the kindness Dr. Santos has shown me. His amazing vision for my new smile came to life and far exceeded my expectations. With the help from all of his team I now have a smile I'm proud of. Thank you Dr. Santos for making this all happen for me, I appreciate you so much! IF YOU'RE LOOKING FOR DENTAL CARE, LOOK NO FURTHER.

Expiernce with the initial intake hygienist 10/10 amazing 5 stars. Very considerate woman. Gentle…read moreloving and caring demeanor very informative. Now let's talk about everything eles. I called prior gave all my insurance information. Lisa the phone lady assured me everything was covered by my insure waited a month for my appointment just for them to cancel with me. They called back a month later after that to ask if I still wanted to be seen i agreed since I had already done all the paperwork. Didn't like Aaron hes condescending with no bed side manner. He asks you what your there for instead of meeting with his people and finding out which makes for an awkward repetitive conversation like he dosent know what hes doing. The way he probes your mouth and pulls on your cheek to look inside is aggressive and unpleasant. After Aaron did nothing but question and poke around all the real work of first time patient intake scans/xrays/ teeth cleaning all done by the amazing Hygienist they have. I left paying nothing cuz again remember my insurance covers everything I got a call to pay them 150$ which didn't have had to wait till the next week to pay them. I wake up to a bill from my insurance whom I now owe $195.20 for the work I already paid 150$ for. If you like being scammed and paying 350$ for a condescending man to do nothing but poke around your mouth. Yet get an amazing informative cleaning and xray from the nicest woman ive ever met then come here.

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Aaron A Santos, DDS
Aaron A Santos, DDS
Aaron A Santos, DDS

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White Oaks Dental - Dr. Paul S. Cho

White Oaks Dental

4.7(100 reviews)
2.1 mi

The Unquestionable Tooth…read more I'd been searching for a new dentist for a few years before being referred here by my gf, Carissa, last year. I normally prefer a smaller mom-&-pop type office instead of a dental mill, but this place kinda falls smack dab in the middle of both. The Good: *Dr Cho (the only dentist I've dealt with) is terrific; personable, affable, and tells you exactly what's going on and why. *The entire staff from receptionists to the nurses are all very friendly and can all take a joke. *They accept most insurances, as Carissa and I both have different types of insurance (Delta & Tricare). *They seem to be a one-stop shop for all dental procedures, according to their website. *They figure out your co-pay, and you pay at the end of your visit; no stupid bills in the mail to deal with. *They're very prompt, respect your time, and get you in and out very quickly. *Text reminders, and they will also text you if they have questions or issues that arise, which I prefer. Phone calls are giant PiTa, especially if you end up paying phone tag. The Meh: *They are *not* a Delta Premiere Dentist, so if you have Delta Dental PPO insurance, then expect to have a co-pay. *Not open on weekends *Maybe I misunderstood, but when I was trying to make an apt recently, I could've sworn the receptionist said they're not open on Fridays? However, their website, Yelp and Google, all show them to be open from 9 a.m. - 2 p.m., so not I'm not exactly sure what that's about. *If you need a 2nd or 3rd visit, then they'll have to be a few weeks apart as apts are hard to come by. The Ugly: *Parking can be a bit of a nightmare at times, as their shared lot is almost always packed and lacks any shade. Street parking, however, does have some shade but can also be hard to come by. So, make sure you give yourself a few minutes before your appointment to find parking. TLDR: Great dental office that makes one of life's annoyances tolerable.

1 star for general incompetence at every turn…read more I was quoted 300 for a dental appliance, and then charged 1,000. After much to do, they eventually honored the original quote. I showed up to receive the appliance, and the assistant appeared with a needle to anesthetize me to fill multiple cavities. I have no cavities, and I had to refuse the shot multiple times before they realized their error. I left the practice and recently emailed to obtain records. After supplying my full name and date of birth, they replied with, "What is your Last name and Date of birth?". It took 11 emails to discover that the dentist who saw me was no longer at the practice, they do not retain records, and to contact him. They sent a long winded excuse, part of which reads: "His office has a new contact number and email address that we do not have on file. We recommend that you search for Dr. Ortega's current practice and contact his office directly to obtain the most up-to-date email address." I googled it, and his new office is...in the same building as White Oaks Dental. It's hilarious that they go out of their way to be unhelpful. If you are looking for a way to test your patience and add stress to your life, dealing with White Oaks Dental may be for you!

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White Oaks Dental - My whole family uses Dr Ortega. I like his progressive approach to dentistry. Very friendly too!

My whole family uses Dr Ortega. I like his progressive approach to dentistry. Very friendly too!

White Oaks Dental - View from S. Bascom and White Oaks

View from S. Bascom and White Oaks

White Oaks Dental - Waiting are with reception view

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Waiting are with reception view

Top Down Dental - cosmeticdentists - Updated October 2026

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