Dr. Phelps provided exceptional care throughout my four years of orthodontic treatment. From start…read moreto finish, the entire process was smooth, organized, and handled with a high level of professionalism. He was consistently patient, thorough, and extremely knowledgeable, always taking the time to explain each step and make sure I felt comfortable and informed. I'm very happy with my final results. My bite was fully corrected, and the outcome exceeded my expectations. His team is equally impressive: welcoming, attentive, and highly skilled at making patients feel taken care of at every visit. The office atmosphere is clean, efficient, and friendly. I highly recommend Dr. Phelps and his staff to anyone considering orthodontic treatment.

We are incredibly appreciative of this orthodontist team for being so patient and understanding. My…read moredaughter is very sensitive and has a lot of anxiety, which makes it hard for her to cooperate, but everyone here was so kind and gentle. The whole team made her feel comfortable and willing to participate. The office and doctors are very professional and welcoming--we could not have picked a better orthodontist. Definitely recommend this place!!

Starting my ortho journey with the Kai Family and it's off to a great beginning! Was referred here…read morefrom the San Jose location for my X-rays. Definitely a great sign that they remain COVID-conscious. There's a sign at the door asking you to check-in via text or phone (number listed). It's a short questionnaire to determine potential symptoms. Don't fret if you don't get a response back after texting - it's probably the service reception! I went in to ask when that happened to me, and they were extremely nice about it and had asked me the questions on the spot instead. They also take your forehead temperature. You're asked to wait in the lobby - so spotless and clean! I was asked to be seen shortly after so barely any wait time at all. I had to take off my piercings because the metals would interfere with the X-ray, causing it to blur. I was having trouble with my piercings but everyone was extremely patient and nice about it! My appointment was over in a flash, and the reception desk made sure all my questions were answered and set for my next appointment. Though my journey would mainly be at the San Jose location, the same hospitality is at both locations! You can't go wrong with starting your ortho journey with the Kai family, as I'm sure they'll take care of you as they've taken care of me so far, and no doubt for my entire journey!

All three of my daughters have been to Dr. Kai for Invisalign. Over the years that we've been going…read moreto them, their office has consistently been fabulous. The level of courtesy and kindness of ALL the staff is absolutely top-notch. Even my teenage daughter commented to me after her recent appointment that "the people in there are all SO nice!" Their new office space is beautiful, spacious, and conveniently located with plenty of parking. The treatment plan and payment is super easy - the office handles all the coordination with insurance. And scheduling appointments is easy, by phone or over email. The scheduling team is very patient with me when I need to reschedule because of conflicts that arise on my part. Excellent practice - highly highly recommend!

I just went back in for a deep clean and Crystal was meticulous and made my experience as less…read morepainful as possible. Also correction, the technician last time was not Janith it seems :) Glad to be back to getting the best care for my teeth.

FIND ANOTHER DENTIST. I DO NOT RECOMMEND THIS OFFICE OR DR GO…read more I didn't want to write this post because Dr. Go is a very nice dentist and the people that work in her office are very nice. However, Dr Go, did my crown in May 2022 and she did it incorrectly. After about six months I noticed that every time I would floss around that one crown, the floss had a gross smell. I'm sure you can imagine. Which is a first for me because my teeth have always been pretty good. I floss regularly, brush regularly, all of the above. When I brought this to her attention, her response was well. "Maybe you should get an electric flosser?" And I thought about it for a second and then I was like "why? I never needed it before until you did this crown. So I would like you to replace it." She finally agreed and offered to replace it but I had to pay $250. I hesitated because I didn't want to necessarily go back to a doctor that didn't do it correctly in the first place, and instead of taking accountability for her mistake she then tried to blame my hygiene skills by telling me I needed to buy an electric flosser which I never needed my entire life. So I thought I could just wait this out because it takes five years for insurance to be able to pay for another crown. But to be honest, I just couldn't wait any longer. I was always self-conscious about my breath constantly using one of those floss pickers and jamming it into between the teeth until the smell was no longer there. I have avoided eating on my right side of my mouth for the last few years so is to not get food stuck in there. So I called the office back and I said I would like to take Dr. Go on her offer to replace my crown. The receptionist took my information and said the doctors was in a meeting and will call me back later. As you can imagine, I never received a callback. So I am taking this as if doctor refuses to replace my crown. I am leaving this yelp review which I should've left years ago. I DO NOT RECOMMEND doctor go unless you are just doing a basic cleaning. Another friend of mine went to this doctor in her office because I referred him (before I got my crown) and he had a crown that needed to be replaced and the temporary crown had fallen off about a week later. With his experience and my experience, I don't believe that the doctors are skilled enough to do any type of cosmetic dental work. I would highly recommend you find another doctor that has more experience. The basic cleaning is actually done by hygienist and not the doctor and her hygienist are great. I also had to pay for a new set of Invisalign trays obviously because the teeth were now different and that was $1000. So if I had to have this replaced again, I will need to spend another thousand dollars for my Invisalign. I am now going to another doctor that is more seasoned and more skilled and I'm paying out-of-pocket. Mistake of Dr Go is gonna cost me $4k when all is said and done. So I highly recommend that you do not see this doctor. If I could give zero stars, I would because one star is being generous, they may be the one star is for the hygienist.

We have been going for years to SVPD for dentistry and orthodontics. all the staff are friendly,…read morekind and my kids always have smiles on their faces! Thank you for making going to the dentist fun and stress free!!

We recently are new patients to Silicon Valley Pediatric Dentistry! We started coming here because…read moremy daughter needed braces and then soon after moved all of our family's dental care here because we were so impressed with the staff and the facility. I really appreciate how efficient and thorough the staff is when scheduling appointments and during our visits. They are so well staffed that things work like a well oiled machine. One of the best things is being able to get appointments after school so that I don't have to take any time off to get my kids here. At our old dental office, only morning appointments were available and it was super inconvenient for working parents. Want to give a special shout out to our dental hygienist Kevin who did a great job today and our orthodontist Dr. Janice! I'll always recommend SVPD!

We've had such a wonderful experience with Dr. Linda Huynh and her entire team. From our very first…read morevisit, they've made my daughter feel so comfortable, informed, and genuinely cared for. Dr. Linda takes the time to clearly explain the treatment plan and answer every question with patience and honesty. The office is organized, appointments run on time, and the staff is consistently kind and welcoming. Her smile is already transforming beautifully, and we feel completely confident in the care she's receiving. I'm so grateful we found Dr. Linda Huynh and would highly recommend her to any family looking for an orthodontist who combines expertise with warmth.

I am so happy to have found Dr. Dong! My family was looking for a new dentist for both the adults…read moreand kids and he and his staff do a great job. Everyone is very friendly and the office is super clean. They are quick to take you back and get you roomed when you arrive and they have TVs for you to watch during your appointment. They are thorough and do a great job with assessment and cleanings. I was very pleased when Dr. Dong offered me some cosmetic procedures that I had previously asked other dentists about but had blown me off saying it was nothing to worry about. He takes his time to explain everything to you but it did not feel like an upsell, but rather offering a way to help. It's not just the basics here which is great! It's nice that this office offers both dental and orthodontics, especially for families with kiddos. Definitely give them a try!

Absolutely blown away by the level of care we received today! I have a challenging kid, lots of…read moreconsiderations for his care and a weird tooth that decided to pop up. Our hygienist was amazing - she was attentive, listened carefully, made notes and then not only did she listen well, but she conveyed the information to Dr. Nancy and Dr. Nancy came in having read my input form/listening to the hygienist. Might not sound like a big deal, but for the first time I felt like I had a true partner in my child's care, much like his pediatrician. I felt heard, I felt supported and then she carefully went through his mouth and we talked through treatment options of what made sense. She also answered all of my questions. Front desk came with a complete explanation of what was covered/not - everything was clear, in writing, and was able to click a button that said proceed! Another incredible service - once you agree to your treatment plan, you get an email with the PDF that not only shows what you agreed to but the actual teeth impacted. I know this seems silly but I have never seen the actual tooth number/letter up until now for my child and he is age 8. The building is a bit odd looking from the outside, but the office is bright and fresh and welcoming! We are absolutely thrilled to have found this dentist and looking forward to our next visit!

My daughter came in absolutely terrified because of a past experience with a different specialist…read moredentist. But the moment we walked into this office, everything changed. The staff here is truly amazing -- patient, gentle, and so encouraging. The whole setup is kid-friendly and calming, which made such a difference for her. They took the time to help her feel safe and supported, and with their kindness she was able to overcome her fear much more easily than I expected. I'm so grateful for their patience and understanding. Thank you to every single staff member for making this visit such a positive one. I highly recommend this place for kids, especially those who have dental anxiety. Truly a wonderful team!

Everyone there is very kind and great at what they do. Highly recommend Mashouf Orthodontics.read more

I first had a consultation with senior Dr. Mashouf because I was really concerned about uneven…read moretooth wear that I had noticed. My dentist referred me to him, and I'm so glad she did. Dr. Mashouf thoroughly examined my teeth and immediately noticed some discrepancy in my bite. He took the time to explain in detail the pros and cons of both traditional wire braces and Invisalign, which I really appreciated. Life got super busy after I had a baby, so I postponed starting treatment. Later, I came back for a second consultation, this time with Dr. Kayhan. Like senior Dr. Mashouf, Dr. Kayhan is very knowledgeable and experienced. He carefully examined my bite, recommended orthodontic treatment, and went over the advantages and drawbacks of traditional braces versus Invisalign. He listened carefully to my concerns and expectations. I felt confident in his expertise and decided to go with Invisalign -- I started treatment that same day! Every appointment since then has reinforced how much I trust this practice. I always learn something new about both doctors. One time, I overheard Dr. Mashouf mention that a child he was consulting on was actually the child of a former patient -- someone who was a teenager back then and really trusts and likes him to now be bringing in her own kids! That really spoke to me about the trust and loyalty his patients feel. Another time, I heard him tell his assistant that for a different consult, he recommended only an occlusal adjustment instead of full orthodontic treatment -- even though orthodontics would have been more profitable. To me, that showed how ethical and honest the doctors are here: they only recommend what you truly need. Dr. Kayhan is such a sweet and approachable dentist. He is super patient with me (and I ask a lot of questions!). I can tell he genuinely cares about his patients and wants us to be happy with both our experience at the office and the final results. I tend to get nervous around doctors in medical settings, but at this office I always feel comfortable and at ease with Dr. Kayhan. The whole team deserves praise as well. Kara and Debby at the front desk are always so kind and efficient.The assistants are wonderful too -- skilled, courteous, and welcoming! Every interaction at this office has been positive. I cannot recommend Dr. Mashouf and Dr. Kayhan enough. They are skilled, ethical, and compassionate professionals who truly put their patients first. When my child is older, I'll definitely be bringing him here too! For new patients, there is a parking lot behind the office. It's much easier to find parking there. I think there are 3 entrances/exits.

If you're looking for a trustworthy orthodontist, look no further!!…read more Getting orthodontic work isn't just getting straight teeth, it's a lifelong relationship. Dr. Phan has great attention to detail and will take the time out to educate you. You will never feel rushed during your treatment. Best of all, he is genuine and truly cares for his patients. I feel so extremely lucky I found Dr. Phan and chose him to be my orthodontic provider. My experience here has been more than amazing. I previously had a bad experience with another orthodontist, so I was afraid when I saw many patients during the consultation. But no worries, this office is super time efficient! Dr. Phan, Joel, Jessica, Sandra, and Janet go out of their way to accommodate to their patients to make them comfortable. I'm forever grateful for them. I will continue to recommend family and friends to Dr. Phan. Consider me a patient for life

Be careful with these guys. They don't own up to their mistakes at all. They promised my wife that…read moreour dual insurance will work to cover our daughter's braces. We verbally asked them are they sure multiple times and they assured us multiple times that everything is good. After our braces were done, they then tell us oh the our secondary insurance won't pay if there's already another insurance that covers it. Not only that, they used the lower amount from the first insurance instead of the higher amount from the second one. So under their assurances, they made us pay for TWO insurances premium, used the lower of the two insurances, then made us pay for their screw up. What did they do to help us after the mess and screw up? Nothing. So sad too bad. They didn't offer to make us whole or give us a discount for the mess. Do not trust these guys because even when they screw up, they will do nothing to help you. You will end up holding the bag. We ended up paying double what we were told we'd pay, not including the additional insurance premium on the second worthless insurance. This is our second kid to get braces here and this is how they treat their customers.

I've been dealing with a bite issue for months, so my dentist referred me to Dr. Erik Swanson…read more After taking imaging and evaluating my bite, Dr. Swanson recommended not pursuing another round of treatment (I previously had braces) and instead suggested a simple polishing to help my bite settle naturally. Within seconds, my bite felt noticeably better. I really appreciate the honesty and that I wasn't pushed toward unnecessary treatment. I highly recommend Dr. Swanson!

I highly recommend everyone to get multiple consultations before going to Erik Swanson…read moreOrthodontist- this is where I made a costly mistake. - Swanson's treatment/out of pocket cost is outrageously overpriced compared to other Orthodontist. What's worst is the treatment plan does not justify the premium charged. For a 6-8 mos upper and 12 mos lower Invisaline treatment, the total treatment cost for us was $7,283. The catch... you don't get to find out what the treatment plan is until you fork out $500 and if you don't agree with the proposed treatment, you are shit out of luck because this is non-refundable. I had to pay this full amount w/o the finance team submitting a claim. - During the consultation, I found out the shortcut treatment was to file or shave down eight teeth on the bottom row to accommodate space for one crowded tooth. Just think how much filing has to be done, compromising the integrity/health of each tooth that needs shaving. He doesn't address that my daughter's lower jaw is still moving so starting the treatment may result in future corrections. He doesn't address the upper jaw being more narrow than lower and how it impacts the bit down. - We've had three other consultations and all their treatments for both lower and upper were 24 to 30 months with braces/top expanders, no filing or shaving and all were $3,000 less from Swanson's quoted total treatment cost. One Orthodontist suggested to wait until the lower jaw fully grows to start treatment so there's no future misalignment or need for correction. - This irresponsible and lazy practice combined with the price gauging made me look into Swanson Orthodontics. My insurance company notified me that they were no longer in the network. I've been requesting for a refund of the $500 and have been denied by their office. - Swanson is a coward and hides behind his desk. Even though he's the owner of this business, he will not address ongoing financial issues. During visits, he only shows up for five minutes and rushes off to the next patient. Swanson opened a second office and they treat you like you're just a number. There's a high turnover in staff. Greed and unethical- how do you sleep at night. - It's a headache because now I have to gather documentation and file a case of grievance with my insurance company to fight for my $500 refund. It's sad that Swanson Orthodontics has two offices, but risk his reputation and future businesses over $500. PLEASE save yourself time and money- find a better Orthodontist for you and your family.

I was very happy with the result that I got for both of my kids with Dr Kouvaris. We started early…read morewith spacers then moved on to braces. We have now finally removed both of my kids braces and love the result. Everyone in the office is very professional and nice. Jen (office manager) has been great to work with.

I currently have braces on. My current orthodontist isn't giving me the results I want after 4…read moreyears of treatment. I came in for a consultation hoping to transfer my case over to finish the treatment. When I spoke to the ortho, I explained to him my situation. I informed him of my current concerns and what I'd like to see fixed. I also informed him I haven't seen my ortho for 4 months as I have paused treatment and requested a full refund. He recommended that I go back to my original orthodontist to mend/salvage the relationship and finish treatment there. Then he says "I know that's not what you want to hear." He then said the 2nd option would be to take off the brackets and wear a retainer for a few months then come back to this office to start a new treatment plan. I asked him what kind of treatments would he recommend for my specific case. He pulled up videos demonstrating the use of rubberbands to fix my concerns and stated that it's not guaranteed it would 100% resolve my concerns. Towards the end of the consult, he stated the treatment would take around 4-6 months and he could give me an estimate of the costs. After the orthodontist left the room, his receptionist came in with a quote for Invisalign. I was literally so confused because during the entire consultation, Invisalign was not mentioned once. She didn't even bother giving me a hard copy until I asked for one. This was the most bizarre consult I've ever had. Lol. I came in for a consultation because I left my orthodontist and requested a full refund. This orthodontist literally recommended that I go back to him. Lol!!