Greta staff, what can I say. They even keep abreast on the latest developments and warmed me about my son using Nano-hydroxyapatite (nHA). He suddenly got small cavities even with a good regimen likely because the efficacy is still widely unknown even though touted as an alternative to fluoride. Moreover, manufacturing of Nano-hydroxyapatite (nHA) is inconsistent, unregulated, and some cases lead to sharp nanoparticles crossing cell membranes leading to future unknown issues. You body can't metabolize them, so what happens? Good question. We reverted back to fluoride, and with their advice, ensured he didn't swallow while brushing, and rinsing out his mouth rather than leaving it in. We appreciate them! Also - zero pain cleaning for us is a plus and I have sensitive teeth. Of course, results may vary. But I have zero complaints - only compliments. Thanks! read more

My experience at Campbell Smile has always been excellent, from caring intelligent office staff to superb cleanings. No need to look elsewhere. read more

Reimbursement check was returned x1 - called the office and said I'll come pick it up. They decided to send it two more times! Finally 3 three weeks later!!!! got a call to come pick up the check at their office. Insurance still doesn't have the reversal claim! 2nd opinion shows the dentist - Dr. Mohan's work is Worse Than a new grad attempting to be a dentist. Do not have work done here!!!!! ALL 6 fillings have to be redone cause the horrid work the first 2 attempts at Campbell Smiles. This doesn't include the work They did a year ago !!!!! that didn't have to be done on a 2nd front tooth!!! and now also has to be fixed - when they originally did it, they didn't match the length or the height - hello completely obvious when you look at the teeth. DO NOT HAVE WORK DONE HERE. Sad how they're still in business ! read more

25 stars wouldn't even be enough... This place is top of the line. Clean, convenient, great area, parking always available, kind staff, genuine care, everything and more. Have dental-anxiety? I'll walk you through what you can expect step-by-step, based on every visit I've had for the past few years... You enter the beautiful, antique door to Brenda and Kyrie. They are so on top of scheduling, that they know which clients they are expecting to see, so they greet you personally. They are two of the kindest and most welcoming humans I've met, that at this point, I would call them up just to chat. I will revisit their customer service and dedication to precision later on in these steps. Your dental hygienist will then greet you moments later, right on schedule. Today I had the pleasure of having Anna. Who I can only hope to have as my dental hygienist for the rest of my life. She had all of my records up, and explained in detail what I would expect of the visit. She was prepared for me, knew my history, and asked for any updates. Having a hygienist who knows my dental history is a huge mandatory for me. Every action she took, she verbally prepared me for. Small pointers every time she moved the floss or pick. Constantly asked for feedback that everything was okay. Warned me if there would be scraping or sensitivity (there was none due to her technique). She proved her extensive knowledge, by offering tips in such a kind manner and provided positive reassurance on how to continue. All dialogue relating to my dental hygiene was positive, encouraging, and came from a supportive place. Then Dr. Dhir enters. And I don't have the words to explain how amazing this woman is. She is personable, knowledgeable, and beyond kind. She remembers every personal detail I told her 6 months ago (and as an oversharer, this is rare to come across) and asked for life updates. While you're sitting in a dentists chair, this changes the entire experience. Her presence feels warm, calm, and inviting. She also, and this will be an understatement, is beyond intelligent. Dr. Dhir knows her stuff. Similar to Anna, all feedback is positive reinforcement. Once your visit is over and you've laughed, smiled, and gained a new sense of confidence, they will lead you back to the front desk. But you won't want to leave, you're going to want to stay and chat with the entire staff. But, work and life calls, so you force your way out of the chair. You're met back with Kyrie and Brenda. Who, know everything there is to know about your account, insurance, and charges. Don't want to deal with your insurance? No worries! I've never talked to mine, but the front desk ladies have! And I've gotten all my insurance money back in check form to my house, within days. Literally, full service. They also send text reminders of your appointment and time with the option to confirm and cancel. Out with the finding appointment cards, digging through emails, going out of your way call them for a reminder. Nope, they text you, and also remind you if you need to bring anything. All that said, if you want a top of the line, highly educated, friendly staff as your dentists office, I would look no further. Only caution is you may find yourself wanting to schedule weekly visits, just to see everybody, and check in on how their kids, dogs, and families are doing. read more

I am so grateful to Dr. Dhir and Kristen for their expertise in placing my ceramic dental implant. I am very happy with the result, and they both walked me through every step, explaining everything so well. Dr. Dhir is wonderful, caring and so good at everything she does, from fillings to implants and more. The front office is friendly and efficient. The hygienists are wonderful at cleaning appointments and get my teeth very clean. I tend to get mineral buildup on my teeth, so I go often for cleanings, and they make it easy on the patient. I cannot recommend Campbell Smile highly enough. Dr. Dhir provides excellent service and is an amazing dentist. read more

Very friendly thorough and helpful. They always find a way to get our boys in no matter how busy the office's schedule. Thank you for all of the years of excellent service that has been provided to our family, Campbell Smile!!! read more

I wish I could give Dr. Dhir and Kristen more than 5 stars. I would give them 10 stars! I had a different dentist install a crown on a new dental implant. When I saw Dr. Dhir, I complained that the gap between the crown and my tooth was so large that so much food gets stuck between them. Dental floss doesn't even touch either tooth because the gap was so large. I thought this was going to be my problem for the rest of my life and I'd have to always fear getting a cavity. Dr. Dhir and Kristen said this was unacceptable and prioritized getting me a new crown. They expedited a new and much better fitting crown. The new crown has the perfect spacing next to my tooth. I can floss now and I don't have so much food stuck there. I am so very grateful to both of them. They care about their patients and their dental work is superb. read more

This office is spacious, clean and organized. Staff are very friendly and helpful. Dr.Dhir is an amazing dentist and I have followed her wherever she goes! My husband and I live in SD and we still get dental work done with her whenever we are back in the Bay Area. She is detail oriented, gentle and her work always looks amazing. She has a great energy and makes you feel very comfortable and at ease, which is no easy feat to do when in a dental office. read more

This is a wonderful dentist office and Dr. Carol leads a wonderfully efficient and professional office. Every single person is friendly, welcoming and helpful. I've been a patient here for 12 years and always look forward to visiting. My daughter has also been a patient here since she began getting teeth and they helped to instill good cleaning habits during her visits while keeping me informed about how her teeth are developing. The cleanings and exams are always very thorough and well explained. Everything is transparent and you are given complete control over the decisions for any recommendations for treatment. Absolutely the best dental experience I've ever had. read more

This is such an awesome place this was during covid, everone was super friendly, great dentist and clean place with vaccinated staff (they were wearing kaiser covid vaccinated badges), care for details and easy appointments. They even checked our temperature and took our forms outside at the parking lot. 5 stars all the way. read more

Best dental office I have EVER been to, super friendly, very helpful with all of my anxieties' that I have about the dentist, I hope Dr Carol NEVER retires, she is the best and so is her staff! I love this office and could not recommend a better place to go! TOP NOTCH # 1! read more

My crown fell out of my tooth and needed it fixed as soon as possible. They were able to find a time to squeeze me in in super short notice! My friend (who's also a dentist) was able to see me earlier that same day so I ended up canceling the appointment but wanted to show my appreciation for getting me booked so quickly! Thank you so much! read more

I used to go to Dr. Yamasaki, he retired and Dr. Vupala took over. That seemed fine. Now they've merged and became Campbell Smile. My 1st checkup was not with Dr. Vupala but some lady dentist. She and her assistant were nice enough, but barely performed a checkup. If the dental assistant barely cleans at all and the dentist spends 50% less time than any dentist before examining when they've never seen my teeth before, something is very wrong. I always left the dentist with my teeth feeling clean (and my mouth usually a bit sore). Not this time. Now they've screwed up the billing too. Same insurance as last time, and billing and insurance was never a problem before, but I remember on the way out (that's right, not BEFORE the checkup as they should have), they mentioned they "usually take delta insurance". Now with only that vague notice, they send a bill that seems to claim they got nothing from insurance and my bill is past due the 1st time I've seen it. Avoid them. They've really screwed up with this merger. read more

I first visited the doctor's office in Sept 2011 for a second opinion. My then-dentist had suggested that I quickly needed a major procedure done and I wanted to consult another doctor before making a decision. I called, explained the situation and made an appointment. During the consult, I got the rare feeling that the doctor actually cared and wanted to present me with the best options for my dental health and not necessarily talk me into getting more and more things done (which would obviously benefit her financially). After another unsuccessful visit with my former dentist, I called Campbell Smile office and decided to become a permanent patient. I went through with my initial oral exam and so far she is the best, most caring dentist I have visited. As for the actual scientific knowledge I cannot comment on; I am not a dentist and this is not my area. But I'll have to say that as much as dental proficiency is important, so is the patient interaction and the caring itself. I am so glad I found her! read more

Dr. Carol has been my dentist for many years. She is very thorough in her examinations and an excellent communicator. Her staff is always polite and the atmosphere of her office efficient and professional. I come from a family with a history of dental problems, so when I was looking for a dentist I wanted someone sharp, no-nonsense, and would get the job done right. That's Dr. Carol! She's a really nice person too. read more

A+ service all the way around!! The entire staff are warm/inviting and so very helpful and fun to chat with. The initial exam was very thorough and the dental equipment is state of the art! Dr. Carol has a warm friendly personality it's hard not to smile when you speak to her. :) I learned more about how dental care than I ever had from any other dentist I ever been too. Even though they are out of network - they are worth it!! read more

You have to go to this dentist. Dr. Carol and her staff rock! This is the most amazing facility. The equipment is state of the art and the office is like a high end boutique hotel. It's a very calm and relaxing environment. If you fear going to the dentist, this is the perfect place to go. A filling came out one evening. I called the office the next morning and they were able to get me in the same day. I was prepared for a long wait as they were fitting me in. Nope! I didn't even get to finish reading an article in a magazine. They were so quick and efficient without any rushing. I was so impressed with everyone and everything that I decided to make this my dentist. I scheduled an appointment to come back for xrays and a diagnosis on what's up with my teeth. (I haven't been to a dentist since 2005). Again, lightening fast. And again, I didn't finish that article from the first time! Okay, so now that's become a running joke. I came back the following day for a cleaning and to fill 1 cavity. (Woo-hoo! Only 1) I didn't have time to grab that darn magazine. My teeth are squeaky, squeaky clean and my cavity is history. No pain and the hygienist didn't lecture me or shame me about not getting regular cleanings. She did encourage me to get regular cleanings, but in a casual conversation way. read more

You won't find a nicer dentist with a friendlier staff. Period. Dr. Carol (as everyone calls her) is always happy and is a pleasure to visit. Her whole staff is super-friendly and helpful, and they have a great family atmosphere. If you have an appt in the holiday season, you even get to take an ornament from their tree! On top of all this, they recently moved into new digs, and this has got to be the most beautiful office in the whole dental industry. GO! Best dentist ever. read more

Loved Dr. Carol and the staff there. I went to visit her after she was recommended by 3 other people in my office. She was *very* thorough for my initial examination(and I would expect the next one will be just as thorough). Her office is equipped with the latest in dentistry equipment which was more than I could say for my previous dentist. If you're still getting your dental x-rays from a machine that looks like it may have been built before you began visiting the dentists, then go see Dr. Carol. My first visit was longer than I had expected but I guess it was reasonable considering all of the things that she covered. Long story short, she was great and her staff was A+. read more

Dr. Carol McCutcheon has been our family dentist for many years. We all appreciate the efficiency and cleanliness of the office. But most important is the friendliness of all of the staff. Dr. Carol's professionalism have given me confidence and peace of mind through the many dental procedures I have needed. I have great dental health thanks to all of the high quality care!!! read more

I called Dr. McCutcheon's office for the first time when I had severe tooth pain and, even though I wasn't a patient, I was scheduled for first thing the next morning. She didn't try to get all the new patient stuff done before dealing with my painful tooth, but helped me get in right away to see an endodontist. After dealing with the initial problem, I did go back for the new-patient exam and a cleaning. She has all the latest equipment, and the office is very comfortable. The cleaning was pain free. She even does crowns in-house, in a single visit, so you don't have to come back multiple times. Dr. McCutcheon and her staff are VERY friendly and kind. I don't lose sleep over going to the dentist any more. They are really fabulous. read more

I have always had good experiences with Campbell Smile and their friendly staff. They have taken great care of my wife and daughter as well. I highly recommend their services. read more

This dentist has billing issues. They are not in network with Delta Dental, which is very popular dental plan. When you walk in, they will smile and happily take you in and not mention you to you that you are out of network. Clearly they know but hide. For simple visit, Dr carol just looked at my teeth for 30 seconds and sent me home.For that i was charged 130$. My insurance barely paid 43$ from it since out of network. read more

Sorry, but this place has really gone down hill. Dr. Carol was the best Dentist EVER. Amazing. Have been her patient for years. But as she is retiring, there are two new dentists there and the place is really falling apart. There seem to be three dentists there now. Dr. Carol (amazing but only there once a week), Dr. Vupala and another woman dentist. I am hesitant to be too critical of the dentists themselves, but the office is a mess. I have only had Dr. Vupala once and he seemed competent and friendly. My wife likes him. The other dentist, a woman whose name I don't remember, was OK, but the works with an assistant who is a disaster. I was in 2 or 3 times and the experience was very unsettling. The doctor would say one thing and then the assistant would contradict her. It was almost like a comedy. I literally got one piece of advice from this assistant, talking as if she knew what she was talking about, and then the dentist came back in the room and advised me on the same subject but told me exactly the opposite of what the nurse had said. The whole time she was working on me, this arrogant assistant was contradicting the dentist and being difficult. As the patient, with my mouth open and the bright light in my face, I felt pretty uncomfortable. The main issue is a lack of leadership and all of the support staff. With Dr. Carol, the office was a well oiled machine. Lewis at the front desk. All the assistants in the exam rooms. From the front desk to the exam room, everything was in place and everyone knew their job. Now, each time the doctor asks for an instrument, or some cotton or adhesive, the assistant has to rummage around the drawer or call out to someone else "do you know where we keep the...." or "Gee, looks like we are out of ...". The last time I was in, Dr. Vupala asked an assistant to take a byte wing X-ray. She put the detector in my mouth making it difficult to speak and then started to walk behind the screen to take the x-ray. I started pointing and mumbling. At first she couldn't understand what I was trying to say. Finally it dawned on her that I was pointing at the lead vest in the corner that they always put on me to cover my vital organs and minimize the X-ray exposure. . She apologized and put the apron on me. Small mistake, but we are talking about things that could adversely impact your health here. I was the one who had to catch this? Sorry Dr. Carol. We love you! You have been wonderful for our whole family! But we are looking for a new dentist's office because this place is falling apart without your leadership. read more

This looked like a nice office. So, I called and made an appointment for a routine cleaning and check-up. I was informed by the nice and polite receptionist that they won't do a cleaning without first doing a consult for new patients. Reasonable enough, right? However, I have to come out of pocket $300 and then wait for my insurance to send me a check. First off, I don't need my hand held to get a routine cleaning and exam. I had one 6 months ago, and I didn't have to spend $300 to have it done or have to first have a consult then another appointment for a cleaning on a different visit. Something doesn't smell right and it's not the fluoride. Needless to say, I immediately found another dentist, Dr. Gregg Trent and they do take my insurance and will bill my insurance for me, and will clean my teeth in the same visit. WOW, what a novel idea. read more

My first visit very pretty and clean place, people that work there are very nice. But wait, they upselled the hell out of me. They wanted to do this big procedure right away a deep cleaning cost around $300 & then trying to set me up with getting a new route canal all kinds of stuff. and to top it off they partially took my insurance which I said didn't make sense to me I still had to pay but then my insurance would pay me some back. I get 2 free cleanings a year. This still pisses me off. But I should educated myself better too. read more

I was referred to Dr. Carol by my son's dentist. I love Dr. Carol and her staff. The office is beautiful and the staff are all amazing. I met someone today in a dental lab that says she is VERY good. Good to know that other dental professionals hold her in high regard. read more

Its true, the office is beautiful- the equiptment and technology is state of the art. The hygienist that used to work in the office was amazingly gentle. Thats where my positive feedback ends though. Dr. Carol took my xray and I learned I needed 8 fillings. No surprise, I hadn't been to a dentist in years. We scheduled the necessary cleanings and appointments and I went in on several occassions to get all of my teeth taken care of. I am difficult to numb and stay numb, I know that and I told her that. My body metabolizes caine drugs quickly. Thankfully, I also have a pretty high pain threshold. I was never fully numb. I didn't realize that until yesterday I saw a different dentist and truly felt what it is like to not feel the proceedure. During my fillings, I would get shooting pain and make noise to notify Dr Carol, to which she would respond "Only a few more minutes, you'll be ok" and keep drilling. With my new dentist I also found out (after painful cheek swelling and an absess in my tooth) that Dr. Carol drilled 2 of my teeth too close to the nerve. After a year or 2 both have absessed, one to the point of extreme pain and having to be lanced before a root canal could be performed. When I told her of pain in one of my top teeth she told me it was most likely just pain jumping from a tooth I recently had worked on in my lower teeth. Nope, it was one of the absessed teeth. Don't go here. The office is lovely, staff is nice- but is it worth having work redone a couple years down the road? read more

Love the staff at Campbell Smile, so sweet and knowledgable! I'm doing a Invisalign treatment and so far so good! Great at teeth cleaning and also had a cavity to have done took like 15 so fast! read more

The best adult dentist I have ever experienced. I have nothing but positive things to say from Dr. Carol to all of her staff to the facility it self. This office is doing it. Thanks for having a practice. read more

I have been a patient of Dr. Carol for over 25 years and have always had excellent dental care. Dr. Carol is now working only one day a week and another dentist has taken over her practice on the other days. I went in for my first regularly scheduled cleaning and was less than satisfied. The hygienist was quite friendly and accommodated my needs. My only complaint with my cleaning was she did not floss my teeth after cleaning which has always been done with Dr. Carol's hygienist. They had said I needed some type of X-rays done but the equipment was not working so they could not do that and would do them next time I was in; didn't make me feel comfortable that they could not get it to work. I met the new dentist for about 30 seconds and felt as if she came in just so they could bill for her since she did not spend any time with me. The new staff just don't make you feel welcome and are certainly not friendly like Dr. Carol's staff always was. I will give them another try since I have my next appointment booked for the day Dr. Carol is supposed to be in the office. But I am reserving my judgement on whether I will be looking for a new dentist. Love Dr. Carol; not certain about the new one. In addition, Dr. Carol's office never billed you until after your insurance had paid their portion. The new dentist sent a bill for the entire amount with a due date the end of the month even though they were waiting for my insurance to pay. When I called they agreed I should not pay until after my insurance paid but for me this is a very negative action on their part; they should not bill until after insurance has been billed and paid. read more

My wife and I went to Dr. Yamasaki for over 30 years. After Dr. Yamasaki retired, Dr. Vupala took over the office and staff, and merged it with Campbell Smiles. I have had good experiences with Campbell Smile and their friendly staff over the past couple of years. Today, Pam did her normal excellent job of cleaning my teeth and Dr. Vupala checked my teeth. I recommend Campbell Smiles. read more

The dentists and hygienists are highly skilled and they take the time to listen and explain procedures carefully. The office staff is friendly and efficient and the office itself is beautiful - I feel like I'm in someone's home instead of a sterile clinical setting. read more

I drive all the way from Aptos every three months to get my teeth cleaned! What a marvelous staff at Campbell Smile. Warm, friendly and very professional. Dr. Carol got me going on Invisalign to straighten my teeth and the results were fantastic. What a smile I have now! I also highly recommend her guidance on teeth whitening. You'll be in good hands with Campbell Smile. read more

We've been going to Dr Carol for more than a decade now. I love her staff, the beautiful building they are in and most of all the wonderful dentistry they do there. I've had everything from cleanings to orthodontia to fillings, all done there. I've never been happier going to a dentist! And they will do things like routine blood pressure and oral cancer screenings too! Wonderful people who care about their patients as whole persons, not just open mouths, unlike a lot of other dentists. read more

Since moving to Campbell in 2007, I have gone to Dr. Carol for my dental checkups. I can recommend her and her office staff. Very professional and caring. Hendrika read more

As good as it gets! So true. My experience over the years with Carol and her staff has been nothing but wonderful. From the invisalign, the veneers, the crowns, to the cavities, all was done so well. I love my teeth! read more

Dr. McCutcheon is fantastic. Great facility, great with kids, excellent staff. Highly recommend her!

Dr McCutcheon just replaced a old crown I had for over 14 years that broke. She actually creates the new crown in her office with a new computerized system. I was impressed by not having to do all those impression trays of goopy stuff that make you gag. But the more impressive thing was the perfect crown she made for me. She put it in and did not have to do any adjustments--no drilling to make it fit, and it looks PERFECT!! You would never know it was a crowned tooth. Everything about my experience was great. Great staff, very relaxing office, I felt like I was visiting someones beautiful home. I'm sending my family and friends to her--what a great dentist!!! read more

We have been seeing Carol McCutcheon as our family denitist for 20 years. She and her team are the greatest. The best dental service ever! For all of your Apple lovers (I'm one too!), Carol has all of the latest dental technology and she runs her complete operation on Macs. The office is always the best and I see something new and innovative every time I visit. read more