At this place, all the people are really good services. ESPECIALLY, Ms.DD was really nice to me, she talks friendly and help me translate to my language very clear and detail. Besides that, Dr.Phan, Ms.Thao, and Ms.Janet was help me to change based on my request. And this is a recommend place for you to have a braces. TRUST ME! Hope you guys have a great teeth read more

I arrived 10 minutes early for my initial appointment. Despite waiting for another 60 minutes, they couldn't accommodate me.

Be careful with these guys. They don't own up to their mistakes at all. They promised my wife that our dual insurance will work to cover our daughter's braces. We verbally asked them are they sure multiple times and they assured us multiple times that everything is good. After our braces were done, they then tell us oh the our secondary insurance won't pay if there's already another insurance that covers it. Not only that, they used the lower amount from the first insurance instead of the higher amount from the second one. So under their assurances, they made us pay for TWO insurances premium, used the lower of the two insurances, then made us pay for their screw up. What did they do to help us after the mess and screw up? Nothing. So sad too bad. They didn't offer to make us whole or give us a discount for the mess. Do not trust these guys because even when they screw up, they will do nothing to help you. You will end up holding the bag. We ended up paying double what we were told we'd pay, not including the additional insurance premium on the second worthless insurance. This is our second kid to get braces here and this is how they treat their customers. read more

I had a Braces consultation about 8 years ago and the Dr.s say the same thing that I don't need them! haha. I will say I miss have straight teeth, but I guess it's not noticeable. It's just cosmetic. Dr. Phan is friendly and easy to talk to, we talk about tooth extractions, before and after, pre-molar all the fun and interesting stuff. My insurance plan doesn't cover Invisalign. Enso forever! They were masked up like it was 2020. haha The lady that did my x-rays was super friendly. Can't wait to go back when I am ready! "Only the paranoid survive." --Andy Grove read more

Phan Orthodontics - Client payment plan for Invisalign or Metal braces at Phan Orthodontics. - Orthodontists Near Me - San Jose, California

This orthodontist changed a foster youth's life! Their skills, compassion, and dedication made a lasting impact-not just on teeth but on the youth's confidence and self-worth. Truly outstanding care! The office is clean; the staff are kind and always smiling; it's a happy environment. SW Diane Hanratty read more

I took my child to this place for making invisible retainer because of the good reviews. To my surprise, doctor missed the cavity before making the full set of retainers. Now we have full set of retainer for 18 months treatment, and the doctor office claimed that they don't take care of cavities. All the treatment may be screwed up by the treatment of cavity. I highly recommend a more responsible place to take care of such long duration treatment. read more

Once again coming to my ortho appointment feeling welcomed and super comfortable thank you to daphne & jessica.Also for the awesome assistants that always work on me jayline & angie. Thank Dr.Phan read more

Dr. Phan's office staffs, nice and friendly and accommodating. They squeezed in my son's in to take out his braces' wire prior to his dental cleaning and afterwards. We went in and waited a few minus each time. Didn't take long admit all. Their office building is a little dated. I didn't like the dental smell as I walked into the building. But as I entered their office, I didn't smell it... or was it that I got used to it? :P. They only had only shared Co-Ed restrooms for the entire floor... read more

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This is actually a good place . Although the ladies at the front desk (sisters) Have the heater on way to high. We are in the middle of spring and it feels like you're in a sauna in there . I had to walk out just to wait for my son outside . read more

Jayline was super helpful and nice. She made everything go smooth and was easy to talk to. Made the visit way better thank youuuuu Jayline!

Phan Orthodontist did an outstanding treatment plan with my daughter. my daughters case wasn't the easiest 3 years later my daughter is smiling from ear to ear with her beautiful teeth. I highly recommend Dr.Phan for treatment! I actually was recommended by three of my friends and he did not disappoint so happy with the outcome.!! No more braces read more

Phan Orthodontics - Orthodontists Near Me - San Jose, California

If you're looking for a trustworthy orthodontist, look no further!! Getting orthodontic work isn't just getting straight teeth, it's a lifelong relationship. Dr. Phan has great attention to detail and will take the time out to educate you. You will never feel rushed during your treatment. Best of all, he is genuine and truly cares for his patients. I feel so extremely lucky I found Dr. Phan and chose him to be my orthodontic provider. My experience here has been more than amazing. I previously had a bad experience with another orthodontist, so I was afraid when I saw many patients during the consultation. But no worries, this office is super time efficient! Dr. Phan, Joel, Jessica, Sandra, and Janet go out of their way to accommodate to their patients to make them comfortable. I'm forever grateful for them. I will continue to recommend family and friends to Dr. Phan. Consider me a patient for life read more

Going to Dr. Phan for my orthodontic treatment is the best decision I made! Not only I get the best smile possible for my crooked teeth but I also receive the most welcoming environment from the staffs here. Dr. Kavand, Dr. Moon and Dr. Kang are all wonderful and knowledgeable! I love seeing DD, Jayline and Diana for their friendly and caring services. Can't recommend Dr. Phan Orthodontics enough! Thank you for helping me achieve a beautiful smile read more

Phan Orthodontics - After braces - Orthodontists Near Me - San Jose, California

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Phan Orthodontics has changed my smile Sooo much. I remember when I had first got my braces, I had ate a crunchy taco and broke a bracket. They got me in the very next day for an emergency appointment. I remember when I had first walked in, I was so nervous; and they walked me through everything. Over all the quality they have put into my smile is amazing. As well as the quality of the service they provide. I would definitely go through them for braces. They're very flexible read more

Phan Orthodontics - 1 year and 8 months later and what do you know - Orthodontists Near Me - San Jose, California

A reputed doctor had referred my son for braces to this dentist. On the appointment day in my allotted slot early morning , I waited for more than 45 minutes along with my son. This dentist didn't turn up. Everyone's time should be respected. This kind of attitude in any profession is not acceptable. My son skipped school for 2 hours and I had to skip my work for 2 hours for just driving there, waiting at the office and driving back for nothing. read more

This was the friendliest and most helpful dentist office I have ever been to. Everyone was helpful, smiling, and explained everything in a friendly manner . read more

I'm an adult that needed braces a second time because I had braces when I was young but I didn't wear my retainer on a nightly basis. My bottom teeth became crooked again over the years, so I wanted to get help from Dr. Phan's office to fix the situation. I got braces put on by the staff and things were fine at first, but after several months I began complaining about my top teeth running into my bottom teeth whenever I would close my mouth. I explained that this wasn't allowing me to have a proper bite when chewing food or even just relaxing my jaw into its normal resting position. This is something I had never experienced before going to Dr. Phan's office. I complained about this month after month when I kept coming in for my appointments. Each time they told me that it was one of two things: 1) There was no issue as evidenced by them putting dental articulating papers between my teeth, having me bite down, and seeing no significant residue left on my teeth 2) The brackets from the braces were in the way of my bite, and it would all be fixed once I got them removed. At each appointment, I brough it up again and again, but they always explained it away each time. Then the time came for me to have my braces removed. They of course had me sign a document stating that once my braces were off, there would be no way of fixing the positioning of my teeth. Things would be final from then on. They took the braces off. And of course, at that appointment and every day since then, my top and bottom teeth still run into each other every time that I close my jaw. This makes for a very awkward way of keeping my mouth closed. It also makes the back of my jaw ache when I am eating because the muscles open and close at a strange angle because of where my teeth are now. It is apparent that the staff rely on the braces to do all the work and they do not listen to feedback that a client gives them. This is at least what happened in my case. I never would've gone to their business if I'd know that this is how things would go. Also, I wear my retainer every night. BUT they clearly did not move my teeth enough because every single day my teeth very quickly start becoming crooked again. When I put the retainer in at night, it hurts because my teeth have already moved so much during the day. There are so many reasons why this business did not work for my situation. In sum, I paid $5000 to have malocclusion for the rest of my life unless I get it fixed by someone else down the road. I do not recommend using their services. read more

Last 2 appointments they made my daughter wait well beyond the appointment time. Todays appointment for 9 and this is how it went... checked in by 9, asked around 9:20 when we were next... said one more person ahead of you, several people are called ahead. Get called back around 9:35. Continue to wait for the ortho. Ortho spends some time, makes adjustments, measures the wire. I glanced up and notice no one there helping my daughter. But she's not done. Now she's waiting for someone to come back and put on the wire and bands while the ortho moved on to the next person. Last appointment felt similar. Had to come in because the wire came out of the bracket and waited nearly an hour for a fix that took 5 minutes. So if your time is important- like needing to get your kid back to school or you have to show up to work, then you may want to reconsider this place seeing as how there are so many more options out there. Added stars for 1. Flexible payment schedule 2. They fixed my daughter's teeth without pulling any. Some orthos weren't sure that could be done. *** still waiting*** it's now 10:19am. read more

Dr. Phan is very knowledgeable and estimated the exact time of treatment perfectly. Very affordable. Wished there were more of Dr.Phan's since only get to see him at initial consultation. The staff is very experienced and friendly. Prices are very reasonable compared to other places. They care about their patients. read more

All they care about is your money ... While I was getting my braces fixed one worker made a racist remark about Mexican rice .. wouldn't recommend braces treatment was good tho but still wouldn't recommend they don't try to work with you read more

Invisalign review: The initial consultation I had with Dr. Phan was great however when I signed up for the treatment, things changed. The aligners were not fitting as well as the top one was more loose. In addition, not much information was given after I started treatment like how to take care of aligners or what to expect ( besides the free initial consultation where they will try to sell you Invisalign) Also when I went for my first appointment as a patient, I was not informed beforehand that I would be getting attachments on my teeth to help the aligners in place. A little warning and information would be nice. Although it seems many people had good experiences here as seen in the reviews (and why I decided to do treatment here), I would recommended other Invisalign providers. There are many diamond Invisalign providers . Dr. Phan is nice and knowledgeable, however his staff, who will be giving you the aligners, attachments and monitoring, are dismissive and rush you. No clear communication was provided me during the course of treatment. read more

Phan Orthodontics is very professional and very understanding with the process of getting braces or doing a check up. Everyone is so friendly and so nice! I could never switch to another dentist. Phan Orthodontics is my go to! read more

Last year, I was shopping around to get my braces done. I found that Dr. Phan had glowing reviews and my experience did not disappoint. I visited four other places before him and not only was his price competitive but he exudes confidence in his craft. I knew right away this was the place. He has an amazing friendly team who each takes the time to remember your name and crack a light hearted joke here and there. The overall environment is very warm and welcoming. He also offers little goodies each time you check in so it keeps you looking forward towards the next appointment. He truly cares about his patients and will deliver the results you desire. Dr. Phan also took the time to further contour my teeth afterwards to perfection. During the change of lockdown, the office took serious measures to ensure safety and peace of mind to their patients. Before coming in, they require patients to sanitize their hands as well as check their temperature before entering. He implemented walls in between each station and placed an air purifier per area. I can't recommend this place enough and I'm so happy I got my braces done here. The results are better than I expected and I'm weirdly going to miss coming to the office. Joel made a treat bag full of sweets and snacks you can't have with braces (like popcorn) after my removal. Each bag came with a celebratory apple cider which was so cute. It shows how the staff goes above and beyond to give their patients the best experience. If you're reading this, just book the appointment already and you'll see for yourself. read more

Phan Orthodontics - Goodie bag for the braces removal - Orthodontists Near Me - San Jose, California

I came here with my sister for her braces consultation. The staff and Dr. Phan was super nice! He explained everything thoroughly about the process and even showed us past patients' before and after pics, each with different needs. Dr. Phan made us feel very comfortable and was so easy to talk to during the consultation. (Kind of convinced me to get braces even though my teeth are naturally straight lol) At his office, he told us that they do some things differently. I can't remember what exactly, but that made me really push my sister to go with this ortho. Prior to this office, we went to a different office but we thought that this was the best option. A bit cheaper as well! Payments are affordable in my sister's case and I'm glad she's finally able to get her braces. read more

Love this orthodontist and his staff- Amazing practice , caring , kind and always do their best!

WOW!!! I've gotta say I ABSOLUTELY made the right choice. I was debating with Phan ortho and another ortho near my house (Campbell area) but I decided to do the drive for all appointments because their staff, Dr. Phan, & their confidence was beyond exceptional. I posted almost every appt on my Snapchat and I had so many friends ask and wonder what Ortho I was going to and regretted they chose theirs because of everything I was getting at my Ortho... Besides the great service tland info, that is. For example, they give everyone that finishes off a super cute gift which I loved! I just came back to get my teeth whitened and they gave me a whole case for such a GREAT price! Go get yours!! Def recommend them to EVERYONE!! read more

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Dr. Phan staff is amazing. They've worked really hard on my teeth. I am so impressed. Thank you to Dr.phan and his team. For always making me feel welcomed every time I come to the office every time I need something there always welcome to help me there an awesome time read more

My 9yo son comes to Dr. Phan's office for his braces. We've been coming here for over a year now and have seen dramatic changes in my son's smile! My son's confidence and self esteem is also more positive because of it- this is everything to me and our family. The space is clean, modern and kid friendly- self service check in, complimentary (refrigerated) water, multiple waiting areas/seating, and if you have kids they will absolutely LOVE the coin operated toy machines! We love offices that have these because it gives the kids incentive to follow through with their appointment! My son doesn't mind going to his appointments and his sisters always want to tag along :) Thank you Dr. Phan and staff! read more

Phan Orthodontics - 09/25/18 06/03/19 Amazing results in such little time, and still going. Thank you Dr. Phan and team! - Orthodontists Near Me - San Jose, California

I had my braces done back in 2003 and with Dr. Burnett. I hadn't been to the orthodontist in 15+ years. I decided to call and see if they were still around. I was greeted by Janet who remember me from years ago! To my surprise a new orthodontist took over, Dr. Phan! When I arrived for my appointment I checked in and got a call when it was my turn to come inside. Upon entry I sanitized my hands and got my temperature checked. I also noticed most of the staff (Joel, Janet +others) were still around and happy to see me after so long. Dr. Phan looked at my teeth and told me the best action plan that worked for me financially and the best option for straightening back out my teeth. He explained why my teeth were doing what they are throughly with images and props, made me feel comfortable and has a great sense of humor! A big thank you to Joel for taking my images. It's crazy how technology has developed over time. If you want an orthodontist/staff who will take good care of you you've found the right place! Thank you all and I look forward to seeing you soon! read more

I came to Phan Orthodontics after breaking my permanent retainer. I had a retainer in for 10+ years and thought I'd never have to see an orthodontist again, but I was wrong! First, it was super easy for me to make an appointment. I called on a Monday and they were able to get me an appointment in the same afternoon at 4:15pm. COVID guidelines are followed very well - once I got to the parking lot, I used a link to check in as they don't want too many in the waiting area at once. I got a call from the receptionist when it was time for me to come in. Upon entry, I had my temperature taken and sanitized my hands. There were also HEPA filters throughout the whole office. All the staff I had the pleasure of meeting were so sweet and caring! I was supposed to only have my old retainer fixed/re-glued, but instead they took it out and put in a brand new permanent retainer for me at no additional cost (thank you Dr. Phan and Joel!) I knew this took extra time and effort when they didn't need to at all, so I really appreciated the extra service. I've been highly considering getting Invisalign or braces (again) to fix my teeth after my teeth moved since I was a teenager. Dr. Phan didn't try to sell me on anything, but rather informed me of my options, how long it would take, and pricing. I had a ton of questions in which he answered all of them thoroughly, and didn't seem like he was rushing through his patients at all. I had a great first experience here and when I do decide to get my teeth straighter, I'll be coming here! read more

I've been coming here for over 10 years since I was a kid and successfully had my braces done through Dr. Phan. I've gotten the privilege to watch him grow and expand the community he supports and I've been so proud to be a patient of his. He has made me feel more confident in my smile, and I can happily say I've never had a bad experience with my orthodontist in my years coming to this clinic. Dr. Phan has been an absolute pleasure to get to know over the years and runs a GREAT team of professionals at his clinic. One of the dental assistants, Joel, has quite literally watched me grow up and is someone who has always provided the utmost care and support for me and my family. I could not ask for a better orthodontist and supporting team than the one at Phan Orthodontics. I'm so blessed to have grown up with a team of professionals that will truly work their hardest to support you further than just the smile on your face. Looking forward to my next visit! read more

I came in for an Invisalign consultation. I met with Dr. Phan who was honestly so great. He was funny, quick and straight to the point. When I met with the financial advisor afterwards is when all took a turn. Janet looked up my insurance and mentioned how nice it was that my services would be 100% covered. It wasn't until after I signed all documentation to proceed with their services was when she started to question my coverage. They confirmed it actually wasn't 100% to which they agreed to cancel and let me have some time to consult elsewhere. I was so grateful at that point that Janet double checked because I would've had to pay a good amount out of pocket. The following month I went to another dental office and found they actually processed my paperwork. I called Janet and she submitted a claim for reimbursement. She assured me that "this has never happened before". Another month passes, I call my insurance to get an update and they have no record of the claim. I call Janet yet again and it turns out she submitted the claim incorrectly as an adjustment and had to resubmit another claim. Excuse me??? Lol. I came in on January 19th and finally on April 8th everything has been resolved. Mind you.. If I had never went to another dental office for a 2nd consultation and decided to discontinue pursuing Invisalign, I would've never known they processed my paperwork. To me this was completely unacceptable and I would not recommend. read more

Dr Phan has been seeing me and my family for years, my sons got braces with him as I have got braces with him. At Phan Orthodontics we have been seen and treat with the upmost respect and always get well taken care of, if your looking for braces or Invisalign at Dr Phan's your going to get what's best for you and they have a great payment plan if you can't afford to pay everything upfront, the staff at Dr Phan's orthopedic is the best always taking care of your needs. read more

Dr. Phan is great! Met with him and my son once and then never again :(. Signed up for about 1 year of Invisalign. Staff is organized and provides good service. Office is pleasant and clean. Only complaints: The check in process is onerous (have to check in on phone before you enter office and fill out 2 forms and sign -- date of last dental cleaning?? I don't think they really need this nor do I even know). Staff calls everyone "sweetie" or "hun", which I could do without. read more

This is my orthodontist's office where I signed up for Invisalign. I don't know exactly why or how, but I literally feel like going to my appointments makes me a more productive person because Dr. Phan has his process down to a T!! Everything is so time-efficient and streamlined, and the folks who work here are always so kind and happy to see you. I have an e-comm business, and coming here reminds me about what a well-run business looks like, and gives me a goal to emulate. They serve so many patients, but I genuinely feel taken care of when I come here and that is not an easy feat. I love my orthodontist's. read more

It only took me 1 year and a half to have my braces off. I really love my smile now. Thanks to Dr. phan and his staffs. What I like the most about this place is how the staff is so friendly and devoted. On top of that, Dr Phan gives a huge discount for the whole treatment. It is very reasonable price and the final result is awesome. I'm so happy that I found the right place. read more

Phan Orthodontics - Before vs After - Orthodontists Near Me - San Jose, California

I have a beautiful smile thanks to Phan Orthodontics, it is the best place :) Everyone treat me so good and are very clean read more

Before I got braces at Phan Orthodontics, I went to another dental office but they were very unprofessional. One day, I decided to go with a friend for a consultation at Phan Orthodontics and I noticed how professional he was. I cancelled my appointment at another place and was charged a $300 fee for cancellation. It's fine because that's was my fault. After that I made an appointment for consultation at Phan and they gave me a $300 discount. HOW WONDERFUL ARE THEY!! Throughout the 3 years coming here, Dr. Phan and his staffs were amazing They were very sweet and kind. One time, I looked over my profile on their screen, I saw Dr. Phan wrote "Do her teeth until she's happy". I felt so touched. After 3 years ( 2 years half and 5 months quarantined) I finally got my braces off. I love my teeth right now and I can't stop smiling. Also, if you referred your friends to this office up to 5 people can have a special discount up to thousands. I referred 3 of my friends here already and I'm glad they love it here too. Overall, thank you Dr Phan and all the staffs here. you for make me look prettier. Highly recommended. read more

Phan Orthodontics - I LOVE MY SMILE THANK YOU DR PHAN AND THE SWEETEST STAFF HERE - Orthodontists Near Me - San Jose, California

Not trying to complain but I have to. I gave one the male tech many chances to work on my braces, but seemed like he had no clues sometime. He pulled out rubber with bare hand, then pressed the wire in made me felt like my teeth were coming out. The other time, he picked the regular rubber instead of the power and skipped some braces. I dont wanna be mean but this guy seriously needs some training. read more

Got my braces off in 2016 with Dr.Phan and my teeth have been looking great since. It has been years since I have been back to the office. They are following covid protocols and also have air purifiers all over the office. read more

Phan Orthodontics - My most recent visit with Dr. Phan. - Orthodontists Near Me - San Jose, California