Came along for my cousin's first consultation to help my aunt with the translation. I've come back with him several times since then. This spot was recommended by his classmate and it was also chosen for its convenient location. Our consultation took a bit over an hour with the x-ray being done and cost breakdowns. Dr. Freeman was clear, concise, and happy to answer any questions about the treatment. When he wasn't around, everyone working on the team was super helpful. We were able to make a decision on that same day to start treatment. I liked that they have a retainer replacement program; I wish I had that with my own orthodontist. There's complimentary tea and coffee and even a little machine with toys by the front. The office is always kept clean. Communication was a breeze. From the service to the transparency in treatment, I highly recommend Freeman Orthodontics. read more

Such a friendly and welcoming staff!! Dr Freeman and my daughter hit it off quickly and I feel at ease bringing her here read more

They are complete thieves, I came to the office to transfer my angel aligners which I had paid $4500 for, I only have 4 sets to go and they tried charging me $2500 for a retainer. The women who work there are completely clueless, when I asked to speak to the dr. they refused and said this is the cost of treatment. I would recommend going to another facility where they don't chase after money but want to make people feel welcome. read more

Nice staff, super friendly and accommodating even when it came to past minute rescheduling. Gave us popcorn after the braces came off, too!

I was recommended here by a friend so I put four children through braces over the course of 8 years here with several in 2-stage braces treatment and paid over $20,000 total. My oldest now cannot even close his teeth in a bite and they won't do anything about it even though it is causing him all sorts of jaw pain. Upper and lower teeth are on top of each other and he can't close his teeth in a resting position! Meanwhile, my youngest was struggling with a 2nd round of braces treatment and changed her mind refusing to have braces put on after we prepaid. I said I would not force my teen to have braces and that she changed her mind. It was a serious hassle trying to get our refund and we repeatedly called them for months asking where our money until we got a written letter saying we were acting unprofessional and that they were not going to work with us anymore. So much for the 8-year relationship with this business that went up in flames over two major concerns over a period of three months that THEY did not address professionally. This is a slap in the face after 8 years of giving them our business. They burn bridges fast if you have any complaint at all or if your child changes their mind. Now we have to find someone to correct the severe underbite with a third round of braces out of pocket when he already had a 2-stage braces with this business. Also, we found out they purposefully do a 20% overcorrection with the underbite in a 2-stage braces treatment plan but this went very badly for us and now they don't even care to fix the problem. read more

I just finished treatment here with Freeman Orthodontics and I highly recommend this office for your ortho needs! After a gum infection, I decided to finally pull the trigger on straightening my teeth for preventative measures as well as cosmetic ones. They were recommended by my dentist and I am very satisfied with my decision. NOTE: It is my recommendation to anyone who needs ortho work to go with a orthodontic office versus a general dentistry due to the availability of the ortho provider (both due to scheduling and to the employment turnover rate site to site). This office is full of happy employees and that's reflected in their quality of care (big shout out to Tara and Selene!). Business hours are M-Th, communication is easily made via text. Scheduling was also very easy and what I found most important was that I felt no pressure with going with their services. The quote I had for my treatment was the same for both braces or aligner trays, and so I went with the aligner trays! They have a reasonable payment plan that made it easier for me to proceed with their services. I got my teeth scanned and later was given a set of trays along with a scanning device that would take photos of my teeth's progress on a weekly basis through an app called Dental Monitoring. Honestly a wonderful experience. As with other yelpers, they will be my only recommendation. Truly worth it! read more

Dr. Freeman is amazing and does a great job! Highly recommend this establishment!! Came here for teeth straightening and I am super happy with the results! read more

My two sons had their orthodontist work done here years ago when they were in high school and now my teenage daughter has started treatment as well, which prompted me to write a review (I was surprised I hadn't already!) After the great experience we had with my sons, their office was my first - and only - choice for my daughter. Dr. Freeman and his team are professional, friendly, and knowledgeable. I would highly recommend them! From the consultation to the treatment to the post-treatment, you never feel pressured, always feel supported, and can be confident that you are getting the best possible service! read more

Great quality of care and results. My aligner plan was clear which was nice. The staff are friendly and welcoming so that's always great. Wait times are minimal and they are good with texting and calling for reminders and flexible scheduling. Highly recommend! read more

Great communication, responsiveness, and professionalism. I made an appointment for my boyfriend to get his braces removed and they were very accommodating! The process was so easy and removal took less than an hour. Super pleased read more

My four children all came to Freeman Orthodontics for braces and today my daughter just got her braces off and her teeth are beautiful. We are highly satisfied with their services and professionalism and recommend this business. read more

They were so helpful with replacing my retainer despite me not being an established patient! Everyone is so nice and genuinely helpful. I highly recommend this office!! read more

I am very happy I was referred to Dr.Freeman by my dentists office. They are closed Fridays... so when I called on Thurs. I was given an appt. On the following Monday! The front desk work around your schedule making sure you are seen! Well, the location is very nice ! Parking can be a bit tough since there are other companies in the building . So, that can be the tricky not so good about it . Other than that Dr. Freeman and Brittani are very friendly, they give their opinion and suggest a few options for your teeth. I was thinking Invisilign but with the results and help I need on my teeth... I would not get the results I want ... so, They recommend braces for me ! Plus just the thought of Invisilign having to take it off and put back on every-time you drink or eat something sounds annoying ! So, I am excited to get my braces on! When I came for my first appt. They took pictures of my teeth, smile, and that is how they determined what worked best! My second appt. When I came in to get molds done to start the process, they already knew me by name as soon as I walked in. Very nice! They explain to you in detail how to care for your braces, putting on the rubber bands on and they are very fast in there responses when I contact them through email! Which is awesome! I was seen right away! Office is very nice, updated inside with the high quality of dentist machines they use! They have books for kids to read, enough waiting seats . My little girl was entertained while she was in with me . Brittani works with the payment options for you... so that was helpful to know! Invisilign is more expensive but not so good results. Medal braces seems they give better results and faster since I keep them on the whole time, the best part is once I am done with my 16 months of braces, I will get a permanent retainer which is also an option. For me that will work best because I forgot to put mine on when I was 18 and had braces before ! I am excited ! Thanks! I recommend this place! read more

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I decided to straighten my teeth in my mid 50's and I ended up at Dr. Freeman's office. He was highly recommended by my general dentist. During consultation I remember what he told me, "The sooner you get it done, the more time you'll have to enjoy it!" He was absolutely right! His office is top notch, Dr. Freeman is absolutely the best, and his entire staff is on point every single time I need something or have an appointment. Can't imagine anything better than Freeman Orthodontics. read more

My family and I have been with Dr. Freeman for 5 years, and we can't be happier with Dr. Freeman and the staff! Dr. Freeman's knowledge and experience, nice office and equipment, great staff, and so much more made our orthopedic journey one of a kind, so great that I'd give a 6 star if I could! I chose Dr. Freeman after consulting 4 orthodontists and his treatment plan certainly won me over. The plan was not the shortest for a quick fix that you'd be worried it's too optimistic, not the most complicated and lengthy one, not overly priced nor overly cheap that would concern people of the quality. Great staff- I never really cared of the quality of staff nor services to affect my decision. But Dr. Freeman recruits great specialists and staff. They are knowledgeable, friendly, and outstanding in performing their jobs. With my orthodontic treatment being 3.5 years, I can say the staff are also important to make my smile great and help me carrying on a bit stronger during the transformation. Most importantly, I've been treated/ greeted as Day 1 coming to the office, even when I'm done with my treatment. The post treatment service is out of this world! The service and staff are still as wonderful as Day 1 viewing me as important customer. What blew my mind off is that I got my professional mugshot at the office. Dr Freeman believes patients earned a great smile on pictures. I even use that picture for career websites! The office and equipment- all state of the art equipment from Apple computers to teeth scanners. Relaxing view from the office too. Giving back to the community- Dr freeman also gives back to the Evergreen community by sponsoring school events. I've seen many times that he and his staff were in different schools. What can I say more ? This review is a long overdue and proven great service after the years! I'm not an affiliate nor receiving benefits from writing this review. Just an honest review to a place truly earned it! read more

In the end, I chose another Orthodontics close to my home. But, I really appreciate the professionalism and the time Doctor Freeman spent. He patiently discussed various options including the results and risks. The price is also competitive. And the staff is super nice and patient. read more

Incredible. What more can I say. He and his staff are amazing. Great results for all three of our kids plus adult treatment too. Seamless integration with insurance and easy financing if needed. Patient, caring, expert. read more

Dr. Freeman and his staff are the absolute greatest of all time! They treat you like family and take care of you when in need. Here, all of your worries will disappear! Staff members are super friendly and highly knowledgeable. They are very accommodating and explain the process of how your teeth change very well. They walk you down every step and always make sure you feel comfortable along the journey. Plus, Dr Freeman uses all of the latest innovative equipment (which is super cool!). I get so many complements on my results! If you want the perfect smile.....Freeman Orthodontics is the ONLY place I would recommend and truly trust! I love Freeman Orthodontics! read more

I actually found Dr. Freeman on yelp 3 years ago when I thought about starting my smile journey. The next day my mom was referred and made an appointment to get my consultation done from that day on the journey started. Every appointment felt like a field trip and I honestly would look forward to each one. The staff members in the office quickly became family to me as I went in for each visit. They are the absolute sweetest and highly knowledgeable. Seeing my teeth transform every 4-6 weeks was so cool and each time and what was most comforting was that the staff would reassure me that progress is being made. In addition, Dr. Freeman's office uses and is always evolving with technology as they use the latest and best equipment possible to ensure you only the best results possible. Time flew by crazy to think it felt like yesterday I walked in and this week I got my retainer only to realize it would be the last appointment ever. I am over the moon with my smile and I get so many compliments. Love the Freeman Orthodontics family and is the best and only place I would refer to my family and friends as I would do the journey all over again if I could. read more

This office deserves more than 5 stars ! I came to this office to get braces and I'm so happy with the results ! Got my braces removed today and I cant stop smiling . All of the staff are so welcoming and nice ! Dr. Freeman is the guy you need to see for your ortho needs ! I recommend this location to all my friends and family . Thank you freeman orthodontics for helping me gain that confident smile again you guys are the best ! read more

don't come here. front desk is very rude. i can't believe that we pay for the service and get this kind of treatment. There're many places which are more polite and flexible. read more

Dr. Freeman and his staff are amazing. The level of customer service is top notch. I never have to wait and scheduling appointments is easy. The Orthodonics treatment has been great and Dr. Freeman is very good about communicating the details. I highly recommend Freeman Orthodonics if your looking for an overall top notch Orthodonics experience. read more

Dr. Freeman and his staff are the best! State of the art technology, extremely skilled orthodontist and staff, and their appts tend to run on time (which is so rare among Ortho offices from what I hear from others). Excellent experience and excellent results. Highly recommend! read more

Best Dental Practice & Team I've ever been to!!! Called in after-hours with an emergency and left a voicemail with my dental emergency. They called me back wothint an hour! Then we're able to see me 1st thing in the am that day. Their entire Team put me at ease during the procedure and I was out and happy without pain or any issues within an hour! Brittany and Dr. Freeman you are Lifesavers!!! Thank you for all that you do taking care of so many! I'll be smiling extra big today read more

2 hygienists from Freeman Orthodontics came to my primary classroom in the Evergreen District today. They had a great presentation AND gifts! Each student got a zipper travel bag with toothpaste, toothbrush, floss, a 2 minute sand timer and the plaque reveal tablets. PLUS each teacher received a lovely succulent plant gift and thank you card. I have never had such nice presentation in all my 34 years of teaching! Doing community service like this speaks well of the dedication and attitude of the company. I'm sure anyone receiving care from them will be pleased. read more

I was blessed to be referred to Freeman Orthodontics by my primary dentist about 3 years ago. Dr. Freeman and his team are amazing at what they do and make sure to always satisfy my needs. They have affordable rates and I definitely would recommend this place to anyone I know who needs treatments done. read more

I do not use Yelp much, but I thought that I owed it to Dr. Freeman and his staff to show my support for their excellent work. I started treatment with a different orthodontist but when I moved to San Jose, I needed to find a new orthodontist to continue my treatment. Dr. Freeman and the entire staff have been fantastic from the initial consultation to now (over a year into treatment). Highly recommended. read more

Dr. Freeman is a wonderful orthodontist and truly cares about his patients. He is very caring, professional and does amazing work. Most importantly this is reflected by his wonderful staff (who love working for him) his beautiful office and his satisfied patients. They are also very organized and have the latest high tech equipment. These people really care about what they do and the community. I highly recommend this practice not only as a patient but also as a dental clinician from another dental practice. read more

I was referred to Dr. Freeman's office. I was hesitant as it is not convenient to my home. Am I ever glad I went! Dr. Freeman and his staff were so courteous and patient and took the time to explain the process to me and my daughter so we both felt comfortable making the decisions to proceed with orthodontia. He was able to answer all of our questions. Every time we come in for our appointments we are welcomed with a smile. My daughter loves going to visit Dr. Freeman and now my younger daughter wants to get started with braces! How many orthodontists can make such a claim?! I completely trust his recommendations (something I have doubted in other orthodontists with whom I have consulted). Dr. Freeman is honest about what you need. I HIGHLY recommend Dr. Freeman. read more

I moved to the Bay Area from Ohio 2 1/2 years ago and needed to quickly find an orthodontist to pick up where my previous orthodontist left off. I was very worried about finding someone good and also the fact that they have to follow someone else's work. I did a ton of research and thanks to Yelp I found Dr. Freeman. The staff and Dr. Freeman are super nice people!!! I've always felt very comfortable in the office. Dr. Freeman takes his time and really does a great job explaining treatment options/plans. I was worried that there would be issues with him trying to take over from where my last orthodontist left off but he did an awesome job! The previous orthodontist used a very old version of the Damon bracket system. At times this was a challenge/pain in the butt to deal with but they handled it like champs on every appointment. I just got my braces off and now have an EXCELLENT pair of choppers thanks to Dr. Freeman and his staff.... Worth every single penny spent!!! I had a great experience while in treatment. read more

I want to recommend this office to EVERYONE (I actually pass out Dr. Freeman's cards to all my friends)!! My bonded retainer wire came loose (that's the one glued to the back of teeth). I called around to get estimates on replacing the wire, and Dr. Freeman was the least expensive had the highest level of care (had a consult with another ortho and wasn't impressed). Dr. Freeman and his staff were friendly, professional and accommodating. They were thorough in the evaluation of my teeth and kindly checked the fit of my top retainer. The replacement wire fits great and feels more stable than the old one. I couldn't be happier highly recommend Dr. Freeman and his office. read more

Dr. Freeman and his staff are wonderful! I came to Dr. Freeman for my oldest daughter for braces. She was a rare case and Dr. Freeman worked tirelessly and patiently to ensure her treatment was a success. Her teeth have straightened out fabulously and her smile is absolutely beautiful now! I decided to pursue my own treatment and am almost done with Invisalign. I am very happy with the results. I consulted with Dr. Freeman once again for my younger daughter who is now wearing an appliance in her mouth to correct an open bite. Dr. Freeman is honest, discusses all your options and sets expectations with you. I never have to wait when I/we show up for an appointments and they have a cool self check-in kiosk; the entire process is flawless. My daughter looks forward to going to her appointments. Not only because Dr. Freeman and his staff are warm, friendly and gentle, but they have a really awesome "smile" reward program for their young patients! I have recommended Dr. Freeman to friends and will continue to do so. read more

Recently Dr Freeman helped me with a tooth which I had broken during vacation. Dr Freeman and his staff when out of there way to develop a corrective measure to restore may smile and yes all before Christmas. I would highly recommend Freeman Orthodontics to your family for great and caring service. DAB read more

I love Freeman Orthodontics. I've been with him since before he had his own practice and I am so thankful that I was recommended him from my dentist. They make you feel like a friend when you are there and they never have you leaving unsatisfied. Just had my last appointment with them, and I'm sad I will not be seeing them as often any longer. HIGHLY recommend!!!! Love them and their whole staff :) read more

I am still debating whether to have braces here or not, so I will be updating later if I decided to have it done in this office. I do like everything of this orthodontist office, except for the price, and it is the only reason I am giving it a 4 star. Dr Freeman is very knowledgable, he went through the treatment plan in every detail, and even bettter, he thinks of the longterm health of your teeth and design his treatment plan not for just straighten your teeth but also to make sure it is for the long run, and I really appreciated that. In addition, he is very patient, the most petient one out of all the orthodontists I visited, he took 40 minitues to discussed the treatment plan, and then asked a current petient if she can show me her teeth just to let me know what kind of result I should be expect. One more good thing about this Dr, he hangs all his diploma, certification/ qualification on the wall, so you can read them and learn the degree, training he had!! Totally legit!! Moves to the assistant, super nice and helpful. Very willing to answer questions, show picture and videos to explain the treatment process. Answer phones and make opportments, make you as comfortable as she can. The office manager is ok, nice but not outstandingly impressive. But again, nice and friendly enough. Overall, I do recommend this offfice if price is not a concern of yours! they are not the most expensive one (I have visited quite a few orthodontists) but close. However, on the other hand, Dr. Freeman did convienced me that he is a skilled orthodontist with good ethic! I am still debating myself only becuase they are over my budget, I will certainly update my experience if I decide to have my braces there!! If you have enough budget, I do recommend you go there and check it out yourself, the consultation is free! read more

We drive all the way from Brentwood to see Dr. Freeman and his staff.. That says it all..

I came to Dr. Freeman for braces and I am really happy with the results. During my initial consultation, Dr. Freeman spent 30 minutes, going tooth by tooth, describing how each one would move. I feel the pricing was fairly competitive, and they offered a flexible payment plan. Dr. Freeman and his staff are very professional, and the clinic and equipment are really nice and modern. It's easy to make appointments, and they work with your schedule. Dr. Freeman and his staff take the time to answer all questions during each appointment. After 16 months, I got the smile I wanted. I highly recommend Dr. Freeman for orthodontic treatments. read more

We were referred to this office by some friends of ours and have to say we couldn't be more pleased. Our son is quite shy and nervous about this process so naturally we were very concerned on who to work with. From the moment we arrived in the beautifully designed office our son was at ease. The staff is very caring and knowledgeable, and Dr. Freeman is excellent with our son. He explains everything to your child in a way they can comprehend. Our son is actually excited to come to the office and participate in the many monthly events the office puts together. Dr Freeman recently held a patient appreciation day where our entire family was invited along with any of their friends, and they all had a blast. We see many doctors, dentists, etc and by far the team Dr. Freeman has established is second to none. I HIGHLY recommend this office for any orthodontist needs you may have. Most importantly the results are beautiful! read more

Dr freeman is the absolute best, he truly cares for each and every one of his patients and wants them all the have the best smiles possible. Before I got my braces I had been to about 3 different orthodontist consultations and some were rude/cold and a bit pricier than expected, but when I came to dr freeman it was the complete opposite. Everyone was/is so warm and welcoming they worked with me on what I wanted and were flexible about the payment process which was something that my parents were definitely worried about. They were so accommodating with everything, always asked me how I was feeling and what I wanted I wanted clear braces they did that for me, when I mentioned a problem tooth dr freeman did everything within his ability to help fix it when my teeth started shifting after I got my braces off (This was NOT an error on their part ) they fixed it. Everything they could have done, in order for me to be confident in my smile, they made sure they did. I recommend this orthodontist and this one only to anyone in the San Jose area who is searching for a great orthodontist. read more

I've had braces before so I wasn't too excited to get them again, especially being in my late 20's. Dr Freeman and his team have been the best ever. Approaching 2.5 years and getting the braces (Damon system) off at the end of the month. Despite rubber bands, chains, thicker wires, etc. this process was a breeze a with barely any pain. Very different than the old kind I had as a preteen. Sad to be leaving them soon but glad to recommend any one because my before is in the past and my smile is now out of this world! read more