I got a new job and enrolled in their dental plan, which included a list of in-network dentists. I…read morewent through all of them in my area and checked out their Yelp pages. After narrowing it down based on ratings, number of reviews, review quality, office size, and hours, I was left with three options. I chose Orchard, and I made the right choice. This place has great ratings, which is pretty rare for medical offices for some reason unless it's a new Yelp page or one that people just haven't bothered reviewing. It's kind of like how fast-food restaurants and clubs always seem to have low ratings for some reason. Anyway, the reviews here are great too. If there are any bad reviews, you kind of have to use your judgment to figure out whether it's a one-off situation or just an unreasonable customer. This isn't one of those huge offices with a bunch of chairs lined up like the DMV, where they're just churning patients through like an assembly line. I hate those places because they always overbook, and I end up waiting forever for an appointment. Even when I show up on time, I still have to wait a long time before being seen. I work late on weekdays and can't really take time off during the day. On weekends, I usually catch up on sleep and don't want to spend my day off running errands. They're not always available on Tuesdays either, which can mean an even longer wait for appointments. That's why the fact that they're open until 7 PM on Tuesdays is a huge plus for me. As you can tell from the pictures, the office is very clean, modern, and well-equipped. The staff has always been friendly, and they've been very understanding about my tardiness and occasional cancellations to the point where I feel like they should hate me, but they definitely don't act like it. They also seem to have the latest and greatest equipment... I think. I'm mostly judging that based on how much more advanced their machines looked compared to every other dental office I've been to. Overall, this place is great.

I called about replacement Invisalign retainers. Receptionist said she would call me back -…read morereceptionist did not call back. It's been two weeks. Please get serious about running a business.

I came in with a chipped front tooth and was told by other dentists and places that I would need…read moreveneers, so I was prepared to move forward with that. I had been asking around everywhere but after seeing Dr. Bliss, she took the time to thoroughly explain my options and ended up fixing my chipped tooth and discoloration beautifully without veneers. It looks amazing!! You honestly can't tell I ever had a filling, and now I don't think I'll ever need veneers. She completely exceeded my expectations. Dr. Bliss was incredibly kind, professional, and patient, explaining everything step by step even though it was a last minute appointment and I knew she was busy. I never felt rushed, and she made sure everything was perfect. I truly appreciate her skill and care and will absolutely be coming back. Highly recommend Dr. Bliss!

Went for the first time to get a cleaning done as soon as I walked in i was offered the anti cavity…read more treatment/ mouth wash for +$15 i denied and did not sign any papers for it before leaving my appointment they still proceeded to do the treatment and then decided to mail me a bill very unprofessional way of doing business with customers

I just came across this review and so I wanted to give an update. My front tooth that has the…read morefilling now (due to having a HUGE cavity in my tooth), is still doing great and looking fantastic. You literally cannot tell that I ever had a work done by a dentist on that took. It was one of the best decisions that I could ever make, regarding my teeth, in coming to see Dr. Larson! I'lll never forget my great experience coming to this office and I plan to get my dental care/work done here in the very near future! Dr. Doug Larson is my dentist of choice for life now!

I've been a patient of Dr. Larson for many years. The office has all the latest technology such as…read morebeing able to make their crowns in house rather than sending them to a lab. The office is always very clean and many of the staff have been there for 20 years. Dr. Larson and his staff are very skilled and friendly. I highly recommend Dr. Larson the next time you need a Dentist.

It's taken me a few years to be ready to write this, because the experience was so traumatic…read more Dr. Miller said I needed a filling on my last molar, bottom right. While filling, he applied so much pressure my jaw joint was wrenched. Afterwards at home, I had so much pain I went in to be checked. After a cursory check, I was prescribed an NSAID. The pain didn't go away - in my jaw joint, as well as the tooth and jawbone under the tooth. I called back, was prescribed more NSAID. Went back again, and Dr. Miller told me there was nothing wrong. With so much pain, went in again, and when I mentioned I saw a sign outside mentioning a TMJ specialist, and perhaps I should see that person, he said the TMJ specialist was himself. Looked pissed. More NSAIDs prescribed. This is a summary of several weeks - nearly 2 months of pain. Finally I went to another dentist. When told of my jaw pain, she used a bite wedge to protect my jaw joint during procedures. She immediately noted an infection deep in the pocket where the filling had been done. She prescribed a medication to flush the pocket. After no improvement she sent me to a specialist endodontist. The endodontist found the tooth had been cracked during the filling, and the bone infected. Also, she noted that the filling was UNDER my gumline, and stated that dentists are not supposed to work under the gumline. The tooth had to be extracted - as someone with lifelong excellent oral hygiene and good teeth, I cried - the infected bone scraped away, and a bone graft. I took the tooth home - see pic and note where the filling is. Randolph Miller took no responsibility. He & staff ghosted me when I brought this up in emails (lawyer said because they already knew that they were liable at that point). I went in to ask the perpetually grumpy receptionist for my dental records, and when I got home, I saw that ALL NOTES regarding the procedure in question were GONE. No joke. Jaw; thank goodness I had Kaiser. I saw a specialist and was prescribed physical therapy - and was again told that dentists use a bite wedge to protect the jaw. Dr. Miller never did; odd for a TMJ specialist. I called a dental malpractice attorney, who said it was a case worth pursuing, no payment to him until I was awarded damages payment. This was during Covid. Family members died. I had no bandwidth to pursue this case. I was demoralized, traumatized and in grief - and had to focus on taking care of my family and moving on. I wonder how many dentists get away with bad behavior because victims just don't have the bandwidth. Before this experience, I was fine with Dr. Miller. Of course we're fine when there is no big problem. Well, people show you who they really are when they're under pressure. Dr. Miller never reached out to proactively make things right - each contact during my weeks of pain was made by me, with the exception of his wife, Dr. Loreaux, who did reach out once. Seeing how Dr. Miller handled things (or really, didn't) when an unexpected problem arose spoke volumes regarding his character. He could have listened more, ***BELIEVED ME*** when I told him for weeks that something was wrong, investigated thoroughly. Maybe the tooth could've been saved. Maybe 2 months of pain could've been a week or two. Instead, he brusquely brushed me off, offended that I questioned his work, and stopped contact. What a coward.

My entire family and I have been coming to the Miller's office since I was literally, 10 years old,…read moreso it's safe to say this review is overdue ;). They feel like family to me and have done wonders for my bite :) I've gotten a variety of procedures done here - including, braces and getting my mouth guard / retainer made. Dr. Miller has a unique, functional / holistic approach to orthodontics - and evaluates how your bite affects / or is affected by factors such as posture, balance, bone structure, and behavior. He is also witty, calm, and kind and makes you feel so comfortable. His staff is also wonderful.

Dr. Ho is an exceptional dentist and I'm so lucky to have found her (after seeing multiple other…read moredentists I didn't like). Two things that stand out: 1. Her focus on being gentle and as non-invasive as possible. A filling chipped off while getting a cleaning and Dr. Ho was able to re-fill it, very quickly, within a few days without anesthesia with basically no pain. 2. Her office staff is also excellent. Maria (may be remembering her name incorrectly) usually helps with insurance and billing, and she is always super on top of it and helps maximize/clarify benefits. They also followed up with me after my filling to make sure all was okay. The office is a bit far from my house but Dr. Ho is just that good. Highly recommend her!

I think I found my new favorite dentist!…read more I was a little overdue for my cleaning (it's been about a year). I did a quick yelp search and Dr. Karen Ho popped up in my search. Super easy to make an appointment. I called in and someone on the phone collected all the basic information. On the day of my appt I came in about 10 min before my appt and Maria at the front desk was very friendly and greeted me as soon as I walked in. She answered the few Qs I had, I completed my paperwork, and then waited in the lobby for a few mins. I don't remember the girl's name who took my xray but she was super friendly and gentle. I know those little things they put in your mouth is not comfortable but she made it quick and easy with the xray. Then Dr. Karen Ho appeared and went over my xrays and yay no cavities. I was super surprised she sat down and asked me about my concerns etc. Dr. Ho was super friendly and patient. I did not feel rushed and did not feel like just another random patient. She listened to my concerns and addressed them. I never felt so heard in my life at the dentist and really appreciate this extra friendly gesture :) Next, Maggie was my hygienist and carefully cleaned my teeth. No pain what so ever. Although we didn't have much of a conversation, she was friendly and nice at informing me which areas I should focus on and directions on keeping up my oral care. It's weird to say but I had a wonderful experience here and I look forward to returning in 6 months. If you're looking for a new dentist then I highly recommend Dr. Karen Ho!

From the moment you check in to the moment you leave, your appointment is such a pleasurable…read moreexperience! It feels wonderful to walk into an environment that is so nice. The waiting room and exam rooms are bright, comfortable, modern, and clean. Everyone is smiling and happy and you are treated with genuine respect and kindness. Dr. Chawla, the technicians, and the receptionists are all so patient and caring. Treatments are explained, questions are answered, and throughout a procedure, Dr. Chawla will continually check in on your comfort. I am so grateful for the exceptional care I receive!

On time, minimal to no delay at scheduled appointment time. Professional, friendly staff…read more The dentist is knowledgeable, friendly, takes the time to explain and to answer all questions.

First time customer at this dental practice today and so pleased with the gentle experience and…read moreprofessionalism. Thank you for my check up and cleaning and look forward to returning in 6 months!

Terrible dental work. New dentist was appalled. Plus 0 this office is infested with trumper…read moredentists and staff!!

I wanted to write an updated review because it's been about four years since my last one and I'm…read morestill so happy I literally drive over the hill just to see Dr. RONG and his team won. I trust him wholeheartedly and everyone at the office is super friendly and welcoming. I know that I am always getting the best care when I step foot into this dental office. I also have dental anxiety and he does a great job explaining to me what's going on !

I had an emergency appointment due to an infection in the gums surrounding my wisdom tooth. After…read morelooking up my symptoms online, I started to freak out because I needed to be seen ASAP due to it possibly being an infection. I called orthodontists nearby and I could not be seen for another 4 days (which isn't that bad but I was in so much pain). Idk why I thought I needed an ortho but I'm so glad I checked with my regular dentist. I'm forever grateful Dr. Rong and staff took me in same day to help me out. They were able to extract my tooth within the hour of my visit. 100/10 I recommend this office to anyone who has high anxiety of needles and dentistry in general. They go above and beyond to care for their patients. To the staff and Dr. Rong, Thank you so much for your kindness. You guys do truly GENUINELY care. I actually teared up because you guys really took care of me today. Sorry I was such a baby lol.

Wonderfully warm Dentists, hygienists, and front office staff providing high quality care; i've…read morefound my forever office!

I had great experiences here until the new owners came in. Suddenly, they are finding all sorts of…read morethings wrong with my and my family's teeth. We went to get a second opinion and turns out we did not need any invasive procedures. When we declined to proceed with the unnecessary treatment plan, Jennifer the office manager sent some very unprofessional and aggressive emails, telling us not to return unless we were willing to schedule the procedures recommended. I took her up on it and found a better dental office. Hope everyone also does the same, the dentists here are aloof and have terrible bedside manners, and only see their patients as walking moneybags. You'll be happier somewhere else! Also, something funny I noticed - they used to ask people to write them Yelp reviews, but because so many people have been giving them bad ratings here, they now direct their patients to give them reviews on Google only! Just the cherry on top of their scummy operation.

If you're someone who has dental anxiety, or you've put off going to the dentist for years because…read moreyou're scared, embarrassed, or worried about being judged, this review is for you. I had excellent dental care growing up until I was about 14, but I also had a traumatic experience as a child when I flipped over my bike, knocked several teeth out, and had to be strapped into a chair while a dentist worked on them. That experience stayed with me. After my parents divorced, going to the dentist stopped being a priority, and despite brushing my teeth every day, I avoided dental visits for years. Eventually, I started having tooth pain and assumed I had one bad tooth. It turned out I needed two root canals and multiple fillings. To say I was terrified would be an understatement. One of the biggest fears about returning to the dentist after a long time is the feeling that you'll be judged. Dr. French completely erased that fear. She has been nothing but kind, compassionate, and genuinely caring from day one. She's the type of person who instantly makes you feel comfortable, and honestly, she's just an incredibly cool person. The hygienists and the rest of the staff are just as wonderful. Every single person in the office is warm, welcoming, and makes you feel like they genuinely care about you. The office itself is beautiful and has such a calming atmosphere. Then there's the fear of pain. I can honestly say I experienced virtually none. Dr. French referred me to Dr. Baines at San Jose Endodontics for my root canals, and I couldn't have asked for a better referral. Both root canals were completely painless. They prescribed ibuprofen afterward, and I never even needed it. Back at Willow Glen Dental, I was also genuinely impressed by how much they've invested in technology. It's not just a beautiful office--it feels like they've made a real commitment to giving patients the best experience possible. After my root canals, they digitally scanned my teeth, designed my crowns, and milled them right there in the office. I took about an hour to an hour-and-a-half break, came back, and had both permanent crowns placed that same day. No temporary crowns. No waiting weeks. As someone who hadn't been to the dentist in years, I had no idea dentistry had come this far, and it made the entire process incredibly convenient. The same was true for my fillings and every other procedure I've had. Throughout every appointment, the team made sure I was comfortable, answered every question, and never rushed me. Yesterday I finished the restorative portion of my treatment plan after about a year and a half of care. Dr. French joked, "Last round!" and then laughed that I was probably tired of seeing them. I surprised myself with my response: "Honestly... I used to have really bad dental anxiety, and now I don't." And I truly meant it. That's one of the greatest gifts this office has given me. They didn't just fix my teeth--they completely changed how I feel about going to the dentist. I never thought I'd be someone who could walk into a dental appointment feeling relaxed, but that's exactly how I feel now. I've already recommended Willow Glen Dental and Dr. French to several friends, and I'll continue recommending them to anyone who asks. (Just don't book Dr. French too solid--I still need my appointments! ) As long as I live in the Bay Area, this is where I'll be coming for my dental care. Dr. French is nothing short of amazing. I don't know what kind of magic she works, but she's incredible. Thank you, Dr. French, Dr. Baines, and the entire Willow Glen Dental team for giving me back not only my smile, but my confidence and peace of mind. 10/10. I couldn't recommend them more highly.

This is my review of my recent dental checkup. The front office staff is extremely friendly and…read morewelcoming, and checked me in right away. I waited no more than five minutes before being called in by the dental hygienist. She struck up great conversation and made me feel very comfortable as she cleaned my teeth. Dr. French came talk to me about a couple of issues I had and provided very reasonable recommendations and paths forward for each. Very friendly dentist! The facility is brand new, very clean, and very well run. If you're looking for a new dentist, look no further than Willow Glen Dental!