They over prescribe unproven methods that are not accepted by the general medical community, they…read moredo not follow-up on what they prescribe, did not tell me that they were out of network. I routine general crown replaced that should have only taken a maximum of two hours, but I was in the chair for 4 1/2 hours, which is ABSOLUTELY ridiculous and acted as if it was routine for it to take that long. I also had to convince him to do the crown on my root canal, which was a good thing I did because their was decay behind the old one, but he was suggesting I not do one, even though that was what i was there for. They also have a front desk person Kim who thinks she is a dentist and tried to give you recommendations as if she has gone to dental school. She tried to tell me that I needed dental x-rays every year, but I had just had some from another provider she refused to contact them and said that they would not be valid. They took my daughters routine general x-rays and did not even capture the roots, but still charged us. This place is a joke.

Really horrible experience here. The front desk receptionist, Kim ( I think her name is?) was…read moreincredibly rude and the dentist bed side manner was far below what we would expect, especially with how much they charge. She did a great job trying to shame us with where we were in my daughters dental journey. We came in for visits twice to get my teenage daughters cavities filled and on the third appointment when we were supposed to get her final fillings completed, they cancelled on us while we were in the lobby (even though we were on time for our appointment) saying that we "no showed" because we didn't call to confirm the day before. Then she said if I wanted to book an appointment in the future, we would need to pay upfront, because, although I had shown up for my appointment, it was a "no show" since they couldn't reach me to confirm and it was their policy. THEY cancelled on US literally while we were waiting for our appointment The receptionist then spoke to me in an incredibly belittling tone and tried to scold me in the back room, telling me they "lost money due to me no showing" even though I WAS IN THE OFFICE FOR MY APPOINTMENT. I have years of NVC experience and I have to say, I was close to my limit in patience with the way I was being treated. If being gaslit and treated poorly for top dollar is your thing.... feel free to book!

Dr. Stevens is knowledgeable and down-to-Earth. Liz, Hygienist is very skilled too. The office is…read moreclean and professionally managed. Check them out!

I had an old filling fall out (I wasn't in any pain). They were able to get me in a couple of days…read more Dr. Stevens and his assistant are very friendly, caring and he has a very gentle touch. I would definitely recommend Dr. Johnson DDS.

Today was my first consultation with Dr. Timothy Gifford, periodontist. I barely slept I was so…read moreanxious. I'm so glad I found this practice! After a comprehensive exam, Dr. Gifford spent time providing me four incrementally more aggressive treatment options. I have never in my life had a dentist spend so much time with me. I have confidence we will find a workable plan to treat and/or mitigate further disease. Bonus: The staff is really fun and the office is cheery and comfortable. 10 stars! Thank you!

I used to love and swear by this dentist until I learned the truth. When I had to change insurance…read moreand get a new dentist, they were flabbergasted by how shoddy their work is. The nightguard that Dr. Kaur gave me had been so improper that it was damaging my teeth and causing the front teeth to chip and crack. I was actually asked if I had gotten this nightguard from a different country, that's how slapdash it was. When I came in to ask for a refund to at least get some kind of moral mea culpa from them (this nightguard costs $735ish before insurance, according to the receptionist, but replacing a tooth is easily ten times that much, so it would be a drop in the ocean compared to the damage done to my mouth) I kept getting the runaround about things being "subjective". Then when I wasn't dissuaded I got an appointment with the doctor to talk it over, which I assumed would just be them trying to convince me my new dentist is a con artist, doesn't know anything, etc. And lo and behold, no surprise that's exactly what the appointment was about. No refunds, and that I should consider myself lucky my mouth guard even lasted this long. Now instead of things being "subjective" it was preposterous and no dentist in their right mind would say such a thing. Yeah, I'm sure my board-certified TMJ specialist was just making it up, while the dentist who made the device in question has no room for doubt. I mean I'm pretty sure they even made sure to CYOA by asking to take a look at my mouthguard so they could do an official "reply from the owner" here with something like "Actually when you came in we proved your teeth were already broken and we didn't do anything wrong-" and try to make other people reading this think I'm not being accurate. They tried to say my current dentist must be a scammer for charging around $1100 for an occlusal guard and that must be why. But I called around town and most dentists are in the 1000 dollar ballpark for guards. The only ones who quoted me lower than 900 were quick and clear to point out "that's just a base price, we increase it if it's more complex, and it'll probably involve exams too". Oh and if that wasn't enough, Dr. Kaur insisted the receptionist had just been mistaken and that actually it was only $300, and that I should be counting myself lucky to have gotten such a good deal - as if I care about saving money when it means breaking my teeth. While this is mostly what I'm pissed off about today, in the last few years I got the same fillings done on my teeth again and again from these people, while the filling I got ages ago from my paleolithic-era dentist in Mountain View is still holding strong. So I'll ask again who the real scammer is. And just as a funny aside, while I was waiting in the office, there was a guy at the front desk who showed up for his appointment, only to find out it had been canceled, despite having confirmed it. It turns out that the front desk just relies entirely on the automated system with no verification, had somehow sent another confirmation to the wrong number, and canceled his appointment. Obviously this doesn't impact my own experience, but it does make one question why there are so many screwups in one office. In one day. At the same hour.

I came in for a consultation to get my son braces. The place is pretty chaotic and unfortunately I…read morebrought both my kids. The crowded and small waiting area was too much for me during covid so we waited outside. I'm fairly certain that they forgot about us as thirty minutes after out appt time i went and asked for an update On when we'd be taken back. The long wait was annoying but not a deal breaker. Dr Hedrick asked me to sit in the seat in front of his computer to show me some scans. Ok, most places have a patient review monitor to avoid any HIPAA issues. But then he asked why I came there and I explained that my spouse sees him. He then typed in her name and brought up her entire chart in front of me. Talked about how she was over due,ran through his findings, and treatment. He proceeded to go through her entire chart with me! Did he get any HIPAA training? I was shocked. I had hoped that he would have realized his mistake and apologize but this didn't happen so we rushed out and went to a competitor.

Dr. Hedrick & team are awesome! They always make sure everything is on track and are all very…read morecaring and efficient. I got my braces on and off here, and I'm currently enjoying the retainer life with only occasional checkups.

We could not be happier with North Coast. We are on our 3rd kid receiving orthodontia and wouldn't…read morego anywhere else. Every single person who works there will give you a smile and great attention. Both Doctors are very thorough, thoughtful and extremely good at what they do. We've had expanders, rubberbands, head-gear, braces, Invisalign and retainers between all three of my children. They are experts at all!!!

Are they Expensive -Yes Is Staff Polite - Yes, but with used…read morecar sales men like sales tactic. A lot of fast paced speech. A lot of smiles. You're gonna feel some pressure to sign the day of consult. You been warned. Keep shopping the 200$ savings isn't a deal breaker to stay. Is Scheduling easy- Not exactly Are they open Friday- No Open weekend -No Is there more than one location- yes. But not open daily.- this is where I'm upset! We are in our first year of treatment. And we have always had to commute 40 minutes or more when we were living on the mountain. The office does get bent out of shape if you are late. We chose NCO in anticipation of their Scott's Valley office opening. 20 mins from home! Great ...Well That took longer than expected. So yeah, I felt misleaded. Then to find out they don't operate the SV location M-F Because they aren't not open on Friday at either location. We have now moved a little farther away and To make an appointment we are looking at weeks for SV openings that work around school and work schedule. Or now w traffic. Deal w 2 hr round trip commute to Capitola. It's great to see the practice growing, but it's apparent they BIT off more than they can CHEW if they can't operate both facilities. My other complaint is I've never met the Orthodontist working on my child. (My Experiance working w interventional doctors for over a decade. They don't come out to talk because they are on the next patient $$$) They never came out to meet/great me. Not Once! After reading some of his reviews and he seems brash- I hope not- Just do your job correctly! So far my kiddo's smile is looking better. So I have extremely mixed feeling about this business.

Dr. Phelps provided exceptional care throughout my four years of orthodontic treatment. From start…read moreto finish, the entire process was smooth, organized, and handled with a high level of professionalism. He was consistently patient, thorough, and extremely knowledgeable, always taking the time to explain each step and make sure I felt comfortable and informed. I'm very happy with my final results. My bite was fully corrected, and the outcome exceeded my expectations. His team is equally impressive: welcoming, attentive, and highly skilled at making patients feel taken care of at every visit. The office atmosphere is clean, efficient, and friendly. I highly recommend Dr. Phelps and his staff to anyone considering orthodontic treatment.

We are incredibly appreciative of this orthodontist team for being so patient and understanding. My…read moredaughter is very sensitive and has a lot of anxiety, which makes it hard for her to cooperate, but everyone here was so kind and gentle. The whole team made her feel comfortable and willing to participate. The office and doctors are very professional and welcoming--we could not have picked a better orthodontist. Definitely recommend this place!!

They were extremely kind and let me know when I would get my braces on. It went fast and they let…read moreme in exactly when they said they would

We've had a fantastic experience with Hulme Orthodontics and would highly recommend them to anyone…read moreconsidering orthodontic care. From the very first appointment for my daughter, everything was smooth, informative, and stress-free. The team was transparent and upfront about the full treatment plan and associated costs, which we really appreciated. At every visit, the staff has been exceptionally friendly, welcoming, and professional. They are also responsive and available when it matters most. When a band came loose after hours--just before we were leaving for a three-week trip--Dr. Hulme personally returned my call right away. He coordinated with a team member, Shandy, who met us at the office within the hour to take care of it. That kind of dedication and care is rare and truly appreciated. While orthodontic treatment can be challenging, Dr. Hulme and his team go above and beyond to make the process as easy and comfortable as possible.

Incredible incredible incredible. This dentist by far is the best dentist I have gone to. The views…read morefrom every dental room is beautiful nice greenery that makes you feel relaxed and excited to get your teeth worked on. The second I walked being greeted by the front desk I felt a sense a relief as being a new patient didn't know what to expect. The Receptionist, dental assistant and Dr. Samantha Blenderman where super kind and knew exactly what they were doing. I'm excited to say this will be the dentist I come to from now on. AMAZING.

This was my first visit. The entire office staff was welcoming and professional. The exam was…read morecomfortable and thorough with clear feedback throughout. Thank you!!

Excellent dentist, very good communication, restorative tooth care, her office has a wonderful…read morehygienist, very happy with the doctor and her staff. High tech, excellent follow-up, she makes her crowns in office, same day, in most cases. Returns telephone calls, good office hours, goes the extra mile to do excellent work. Takes many insurances.

Best dental care I've ever had--and I'm 78! Stunningly competent, careful, prompt, solicitous, and…read morefriendly. This goes not only for Dr Konopka, but also for each & every one of her staff. Just a fabulous organization!!

We have been going for years to SVPD for dentistry and orthodontics. all the staff are friendly,…read morekind and my kids always have smiles on their faces! Thank you for making going to the dentist fun and stress free!!

We recently are new patients to Silicon Valley Pediatric Dentistry! We started coming here because…read moremy daughter needed braces and then soon after moved all of our family's dental care here because we were so impressed with the staff and the facility. I really appreciate how efficient and thorough the staff is when scheduling appointments and during our visits. They are so well staffed that things work like a well oiled machine. One of the best things is being able to get appointments after school so that I don't have to take any time off to get my kids here. At our old dental office, only morning appointments were available and it was super inconvenient for working parents. Want to give a special shout out to our dental hygienist Kevin who did a great job today and our orthodontist Dr. Janice! I'll always recommend SVPD!