Stopped here as I needed a rental as my daughter's suv was being repaired. The crew here couldn't…read morehave been more accommodating. Worked with me to quickly get me into a vehicle and I was out the door in no time. Thanks guys , and well done. Respectfully Bob Chicago , Il

Updating my review from 10 years ago. New staff but same attention to customer satisfaction. Seems…read morelike they are even better at having cars available and getting customers out quickly. Cars are clean and reliable. Never had a problem with one. Even though I live close by, I'm always offered to get picked up or a ride back. Heck they even offered to close the office once when there was only one rep present to give me a ride! Armando and his co-workers are the best. Can't foresee renting anywhere else.

**Exceptional Customer Service** After a very unpleasant…read moreexperience with a previous rideshare company, I was anxiously searching for a reputable alternative. I called GonzoCar skeptically, sharing my urgency and need for a work vehicle. I was connected with **Emanuel**, who quickly turned my anxiety into confidence. Despite his shift nearing its end, he assured me he would assist me completely. **Emanuel professionally and clearly answered all my questions** and directed me straight to the online application. His dedication to resolving my situation, even after hours, speaks volumes about the quality of service at GonzoCar.

Jason helped me when I was in a bind and was able to secure me a reliable vehicle same day after…read more4pm which I thought was very impressive. Great gas mileage on the Prius and all great people to work with. Highly recommend!

We Needed to rent a car for a week from the Portage Park location for a week for car repair…read morereasons. The mangers Samuel, Malik and associate Owen went above and beyond to accommodate issues we had with the rented vehicle and service we received. They made things right and my husband and I were great or their kindness adjustments"!

It was not a good experience at all the i have been trying to get a refund for over 4 weeks & no…read moreresolution has been found they claim my money was refunded but that never happened. I've completely give up on enterprise & will never use there services again & make sure i do not recommend enterprise to anyone . O.L.

I had a repair need for my car that I didn't know would take a few days. No problem, I'll get a…read morerental for the weekend. First, Avis website glitched and doubled my reservation. Okay, I call and they tell me I have to cancel on my end. It's within 24 hrs so it would charge me $150 to cancel one of the reservations. Figured I could work it out in the morning at my 8am pickup. Frustrating, but hey it's the digital age. I uber to the Avis to get my reservation (which I got an automated email and text about as a reminder to pick it up). I arrive at 8:15 and the woman at the counter says "oh dang I was just about to call you about your 8am reservation, we don't have any cars. Sorry we won't have any until noon." At this point, this whole experience is a disaster. Just refund me and cancel. "Sorry you prepaid, so you have to call Avis because we can't cancel..." I spend 10 minutes calling Avis, navigating the robot menu, and finally get through to a human who was kind enough to help me get cancelled and refunded. If they wouldn't refund me I'd say it's borderline criminal. Wasted $50 in Ubers and missed my appointments for the day. Stay away.

the person at budget lied to me about not being able to remove the additional insurance I selected…read morewhen reserving the truck. before he looked me up in the system I told him I didn't want the insurance. he said there was nothing that could be done since I was there to pick up already. I explained that the website said I could opt out of the insurance if I wanted to. he refused to explain how to remove the insurance several times that I requested. I find out that he could have had me do it online myself, but I don't believe for a moment that he couldn't opt me out of the insurance during the pick up process. i got scammed by a typical scammer working at budget. also the truck was filthy inside and the dome light was hanging by a wire and flickering the entire 8 hour drive.

I have used Mr Vo Auto Clinic for 5 years. He appeared to be competent & honest until May of 2025…read morewhen he replaced the left & right axel shafts on my 2008 Toyota Yaris. The charge for this repair/replacement was $836. When I returned home & pulled out my file for the car I came across a receipt from Sept of 2023 when Mr Vo has done the exact same repair in the car. I had put 5,837 miles on the car since the 1st repair. This axel shaft replacement should last for 80,000 to 100,000 miles. I immediately put a stop payment on my check & called Mr Vo. He told me he had "looked into this" & the manufacturer said the warranty was only good for 24 months. I pointed out that the initial repair took place 1 1/2 years ago (20 months to be exact). Clearly the truth is not his #1 priority. I would give no "stars" if that option was offered. Patronize this shop at your own risk.

I won't say it's rare to find honest people in every industry. It's also not rare to find honest…read moreauto repair shops. Mr Vo auto clinic has to be the nicest fairest and quickest to get a job done. A great experience. If you have to use Someone for repair just call. That friendly voice that answers if followed by great service

We are multi generation clients of Diplomat. We have had the best service anyone can want or need…read more NEVER leave the country without Michael's assistance. Has always gone above and beyond for us. Cathy Beckman

BEWARE!!!!!!!!!!! If I could pick zero stars I would. Someone at work referred them and I…read morethought why not let someone else do the leg work on my trip while I sit back and not stress over it....it turned out to be quite the opposite! This agency is incompetent to say the least! I could have done better if I had booked it myself and had way less stress!! They do not return calls or emails. They changed my original agent to another because the first was "too busy" to reply. This is a $10k trip with a 2 bedroom suite on a cruise and they couldn't be bothered to follow up or give me reminders of upcoming payment dates. Instead they called me the day before the balance was due and said we need it now. I had to email several times to get airfare booked as prices were just going higher and higher, that took a month for them to book! Finally after being fed up, I got thru to them this morning and asked them to release my reservations so I could make changes it to it myself as it would be faster. My dog sitter fell thru so I needed to change the flight day out to LA, it cost me $200 with the airlines to do so because they did not release my reservations. They told me thats not their problem it's an airline rule. I am still currently working with the cruise line to take them off my reservations as well. I had to hang up the phone as Mike was literally yelling at me into the phone. I could go on and on with the horrible details but bottom line....they are rude, incompetent, ignorant to their clients needs and basically think they are doing you a favor by taking on your travel needs. Please do not use this agency!

We had a camper van all set up from Outdoorsy for our spotting break trip to Tennessee and the…read morething ended up being piece of garbage and told the owner it wasn't road worthy so returned it after 20 minutes, that's how bad it was. Nobody, even the airport rental places had a large suv or 12-15 passenger van until we called Chicagoland Truck Rental and spoke with Bruce. He knew we were in a bind as we were leaving very early the following morning and was honest with pricing and even cut me a break. Van was in good shape and clean. They were great to deal with and would definitely recommend them. Thanks guys, you made it a great trip otherwise we would've all been really cramped in our midsized suv haha. You're #1 and I've already recommended you to a few people for future needs! -Dave J.

Excellent service. Very thorough in explaining everything. Quick in and out. This some of the best…read moreservice I have had in Chicago.

Empire Limousine is my favorite local limo company in Chicago land area.I have hired Empire GTS for…read moremy limo use, especially airport transfers anywhere in North America, including Canada. They are very professional transportation service and they have great customer service. One phone number to deal with through out north America. Online system and Instant confirmations.

Excella helped me book a car transfer in another city after my flight was cancelled. I meant to…read morereach out to a car service local to where my flight was getting in, but Excella showed up in my search results so I reached out. They were INCREDIBLY helpful and connected with a partner company that was in my location and found a car for me later that day as a last-minute request. Excella wasn't even getting anything in this aside from helping me get to my intended destination after terrible travel delays. I will certainly be using them for any local transit needs in Chicago and definitely recommend them just based on the excellent customer service I received, even though I technically wasn't their customer!

From the owner: There is no commodity more precious than time. Our mission is to help you effectively manage your…read moretime when traveling for any reason. The most efficient routes between destinations, providing amenities that support in-transit productivity and personalized valet services that allow you to focus on what's most important to you.

Excellent place. Dave was very quick to get my car fixed with ordering parts and did so with care…read morebc he tried his best to find used parts. I needed to save money and he understood and already thought not to tack on extra charges, etc. They finished my car so fast ... in 3 days... which they didn't have to... but ofc i appreciated it. I loved the work they did. It's high quality work and reasonable prices. I would trust my car to be fixed there all the time. Trusted place! They don't waste your time.

I was told about this place by my tax man, and so VERY happy I brought my car here! It had a minor…read morescratch and wanted them to look at it and see what their recommendation would be. 'TJ' immediately came out to give his assessment, and said, "bring it in tomorrow and we'll buff it out for you free of charge." Well, let me say that 'Victor' was the tech that used his MAGICAL HANDS to leave my car looking like new, in under 30 minutes, and, get ready for this....FREE OF CHARGE! This auto body shop has totally EXCEEDED MY EXPECTATIONS and I promise you'll be very happy, too! THANK YOU HARWOOD HEIGHTS AUTO BODY!