We Needed to rent a car for a week from the Portage Park location for a week for car repair…read morereasons. The mangers Samuel, Malik and associate Owen went above and beyond to accommodate issues we had with the rented vehicle and service we received. They made things right and my husband and I were great or their kindness adjustments"!

It was not a good experience at all the i have been trying to get a refund for over 4 weeks & no…read moreresolution has been found they claim my money was refunded but that never happened. I've completely give up on enterprise & will never use there services again & make sure i do not recommend enterprise to anyone . O.L.

My experience with Hertz was overall positive. My main issue is that I was charged a $20…read moreconvenience fee for a $2.80 toll? Summary of PlatePass Charges TollCharges Logo Toll Charges: $2.80 ConvenienceFee Logo Convenience Fee: $19.98

They will have you on hold for nothing. I was on hold for 30 minutes so I went up there and the big…read moreguy was doing NOTHING at the desk and there were no customers. They employed idiots

Stopped here as I needed a rental as my daughter's suv was being repaired. The crew here couldn't…read morehave been more accommodating. Worked with me to quickly get me into a vehicle and I was out the door in no time. Thanks guys , and well done. Respectfully Bob Chicago , Il

Updating my review from 10 years ago. New staff but same attention to customer satisfaction. Seems…read morelike they are even better at having cars available and getting customers out quickly. Cars are clean and reliable. Never had a problem with one. Even though I live close by, I'm always offered to get picked up or a ride back. Heck they even offered to close the office once when there was only one rep present to give me a ride! Armando and his co-workers are the best. Can't foresee renting anywhere else.

Very helpful, kind and professional. Shout out to Zeke was a very understanding person, I just…read morehave nothing but good things to say about him. 10/10 highly recommended renting cars from this establishment. Thank you Enterprise.

This place made a charge without my permission nor did they notify me. They can't just charge a…read moredeposit fee if my insurance already paid you.

What could improve? Well, customer service. Called these guys to try to get a one-day van rental…read more As soon as he answered he acted as though he did not want to be talking to me, huffing and puffing and sighing immediately. Seemed annoyed by my questions about the details and prices. Because I wanted a rental for Saturday and they are closed on Sunday he told me I would have to rent for two days. Prices are already higher than most of the car rental places and those are open on Sunday. So when I said, thank you for his help and that I would try somewhere else he hung up on me before I could finish my sentence. Horrible experience. Giving two stars just for the benefit of the doubt that maybe he was having a bad day.

I was referred by a friend to Paragon Car & Van Rental. Great customer service! Phil answered all…read moremy questions and made sure I had a cargo van to fit my needs. They have a good selection of vehicles (cars & vans). All the vehicles are clean and very well maintained. If you looking for a good affordable rental vehicle, Paragon is definitely the spot.

This is one of the best luxury services i have used in Chicago…read more Beautiful cars great customer services and attention to detail... Highly recommended 5* High Rollers. Hope to come back to Chicago soon) Thank you,

Hired these guys to drive my fiance and I around on our wedding day. They were very fast to respond…read moreto all my questions, via email, text, and phone calls, and very responsible throughout the process. Day of, they arrived on time, and the driver was very friendly, and even delivered some flowers to my parents house after he dropped my wife and I off at the hotel at the end of the night. Of all the vendors I hired for my wedding, the photographer and High Rollers far exceeded my expectations. If you are in need of a nice Rolls Royce for a special occasion, use these guys. They will take care of you and have really good pricing as well!

**Exceptional Customer Service** After a very unpleasant…read moreexperience with a previous rideshare company, I was anxiously searching for a reputable alternative. I called GonzoCar skeptically, sharing my urgency and need for a work vehicle. I was connected with **Emanuel**, who quickly turned my anxiety into confidence. Despite his shift nearing its end, he assured me he would assist me completely. **Emanuel professionally and clearly answered all my questions** and directed me straight to the online application. His dedication to resolving my situation, even after hours, speaks volumes about the quality of service at GonzoCar.

Jason helped me when I was in a bind and was able to secure me a reliable vehicle same day after…read more4pm which I thought was very impressive. Great gas mileage on the Prius and all great people to work with. Highly recommend!

I've had the same issues as many have. I ordered a truck several weeks in advance and they called…read moreme a few days before to say they didn't have a truck available. Happy to change my location for pick-up. Their customer service staff at the national office hung up on me three times before I finally talked with an inventory agent. The agent told me they couldn't help me and that no trucks were available. They haven't had any truck available for the last three months in Chicagoland, but they still allow you to book them. Please, if you have the same experience, file a complaint with the BBB.