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Cedar Falls, IA

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Hertz Rent A Car

3.5 (6 reviews)
Closed • 9:00 am - 1:00 pm

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Avis Rent A Car

Avis Rent A Car

1.4(5 reviews)
3.1 mi

Avoid this Avis location at all costs. No staff at the desk for nearly an hour, no answers on the…read moreposted numbers, and when I finally reached someone, they were rude, accused me of lying, and deliberately downgraded my confirmed Elite SUV reservation. The car I eventually got was filthy, half a tank of gas, and too small for my needs. The nearly two-hour ordeal made me miss my RAGBRAI support vehicle with my gear. Completely disorganized, unprofessional, and hostile. Never again.

Short Version: The car itself was great, but the service and the time spent in line could leave a…read morelot to be desired. Would come back again as it's one of the few rental car places in town, but really, the wait time really needs to be decreased something fierce. Important Information: The Avis car rental is located right inside the doors to the airport terminal. It shares a space with the Hertz and another company. Look for the parking lot that clearly has rental car spots marked off and reserved and take the nearest door to get to the rental car area. Long Version: I don't spend a ton of time trying to rent rental cars, but I certainly didn't want to spend over an hour in line waiting to rent one either! We had an appointment to rent a car here from Avis, and we came in and saw only one other person in line. No big deal. As it happens, however, this particular moment was the same moment when Waterloo cancelled its only outgoing flight to Chicago for the day, so people quickly lined up behind us to rent rental cars in order to make the drive (instead of the flight). I felt really bad for everybody who was behind us because we waited. and waited. and waited. And it was over an hour until we actually made it to the counter. That's one hour. For the attendant to deal with one customer. I'm not entirely sure what was going on there, but it was pretty ridiculous. The car itself was pretty good. It was freshly washed and very clean on the inside. The outside was freshly washed - complete with water droplets and everything. Inside smelled great and everything was entirely functional. No problem with the car itself. It functioned fine, and while it wasn't as impressive for a 2015 as I was expecting, it was a good ride that worked fine. Returning the car was just as simple. Nothing problematic with the return process at all. Either I just had a fluke accident when I came in, or they really need to work on their service times. I'm not sure which one it is.

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Avis Rent A Car
Avis Rent A Car
Avis Rent A Car - Rented car and rental entrance

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Rented car and rental entrance

Georgen Auto

Georgen Auto

1.0(1 review)
48.7 mi

A little over a year ago I took in my Mountaineer for an oil change. When I picked it up it was…read moremisfiring and kept trying to die. We took it over and the kid argued with my husband saying it came in that way. We insisted he had messed with the plugs. John told us he would do a compression test and make sure it wasn't something they had done. When he was finished he told me my car was basically junk. $1,000 and they could make it run for a year or so. I said forget it, and parked it and for the most part haven't driven it. My husband went out today put in a new battery and 70 bucks in plugs and wires and it works like a champ. Not only did they lie and try to squeeze money out of us but they also made no attempt to fix what they messed up. I will NEVER go back for another $85 oil change and highly recommend no one else does either.

From the owner: Welcome to Georgen Auto, the premier destination for auto repair in Manchester, IA. When it comes…read moreto your vehicle, you need a team you can trust to keep it running smoothly and safely. Here at Georgen Auto, we pride ourselves on providing top-quality service and exceptional customer care that sets us apart from the rest. At Georgen Auto, we value transparency and communication, ensuring you're always in the loop about the progress of your repairs. Our knowledgeable staff is here to answer any questions you may have and provide expert advice on maintaining your vehicle for optimal performance. With our competitive pricing and fast turnaround times, you can trust Georgen Auto to deliver the perfect combination of quality, value, and convenience. Experience the difference for yourself and see why so many customers choose Georgen Auto for their auto repair needs in Manchester, IA.

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Georgen Auto
Georgen Auto

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Hertz Rent A Car - carrental - Updated October 2026

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