Poor service department, will not ever do business with them again! Have owned several Fords and done with getting screwed by Ford!!

I usually don't write reviews, but this place has horrible customer service. All my gas was stolen out of my car and they said it's not their fault and won't do anything about it. My car also reeked of cigarettes and they blamed it on wildfire smoke and won't even clean it, said it's not their problem. They promised multiple times to fix my car by a certain date, they have had my car for over a month now. They were going to charge me a ridiculous amount to fix a problem with no guarantee that it would even work minutes after leaving the parking lot. The ladies on the phone are very rude and constantly cut you off when talking to them. I've never experienced this bad of customer service. I would never recommend anyone to go here. If you have car issues and want to save yourself from more stress go anywhere but here. read more

We are from Cedar Rapids Iowa and our VW Tiguan had problems so we towed it to Witham auto Center. They serviced it then wanted 3,000.00 for the repairs and then car wouldnt start. Then they said it was a spring and wanted 6,000.00 dollars to fix a spring. So we called management to try and resolve it. They have had my car for 3 weeks now, Avoid our calls they wont even try and help. So we ended up having to get a lawyer and filled out a report to the Iowa attorney general office. Just because no one will talk to us, or do they want to resolve this. read more

Absolutely, absolutely phenomenal experience. I don't think most people give dealers five-star reviews (I'm pretty sure it's unheard of, really), but Witham has been amazing. When we first went in to see if a VW was for us, we made it clear that we only had 40 minutes for a test drive and to see if a Jetta would be our type of car. We worked with a sales associate (Dragos) who was fun, explained things quickly, but thoroughly, and made sure we made it out with 5 minutes to spare - absolutely no attempts to hard sell us or disrespect our schedule. He was easily the most friendly, laid-back, and comfortable sales associate we've ever worked with. After we'd decided a VW would be for us, their sales manager (Tim, I believe) was fantastic about getting us a fantastic price without all of the "negotiating" back and forth. He was clear and upfront about what he would be making from the deal and where he had a bit more wiggle room on price. He talked to us about all of the various rebates, and when he quoted us an amazing price, I had assumed it was *with* dealer financing as any other similar amazing offers from other dealers had required us to use the dealer financing instead of our own credit union. Our sales manager, Tim, said "Nope! Use whatever financing you want!" He was happy to rerun numbers for us multiple times without looking frustrated, and he made us feel like valued customers without pushing us into packages that we didn't need or want. I never once felt pressured. When we said we couldn't take possession of the car that particular day, he was happy to take a deposit on the vehicle so he could take it off the lot, and he said to give him a call when we were ready. We did and the car detailed and filled with gas. They didn't quite have all of the paperwork done and ready for when we got there, but it was less than an hour's worth of wait and paperwork (all while being friendly and taking time to answer any questions about the car and explain any features), and we were driving off with our vehicle! Absolutely no fuss, no frustration, and we felt extremely valued. I feel like we got a fantastic deal too - one that other dealers weren't going anywhere near price-wise. I don't think this is how amazing car purchases are supposed to be. I think I'm supposed to feel annoyed and gypped over the whole experience, but I don't. Witham's customer service really sealed it for me. I even brought in a batch of Scratch cupcakes for the staff when we purchased the car to thank them for being so awesome. read more

Worst car buying experience I have ever had. Less than a week after buying the truck there was rubbing from front end. Brought in two different times to Withams and was told it was normal. After new problems arose with the torque converter and transmission, I was informed that that noise was indeed not normal and should be fixed. These multiple fixes are going to cost me thousands of dollars less than 6 months after purchasing the vehicle. When buying the vehicle, the salesman told me that they go through a full inspection before they are put on the lot. I find this to be a total lie or that their service department has no clue how to take care of a vehicle. I will never be back for service or when buying a new truck and will tell everyone never to go to Withams when buying a vehicle. read more

Simply awful, rude, negligent, service gals. These girls couldn't start a car without being told how. No wonder this place is failing. Stay away. read more

We brought our son into Witham Auto to help him with his first car purchase. We were hoping that it would be a fun and enjoyable experience for him. The sales team, finance, and service department all welcomed our son and celebrated his first car. He even had a chance to meet one of the owners in the service department. Wow, what a great experience for a first time buyer. Witham Auto Center just gained a life long customer. Thank You! read more

Witham Auto helped me and my family out greatly as we purchased two new vehicles. Marcus was our salesman and he was always friendly and helped speed the process along. They have a great selection of cars at a great price and every single person working is super friendly! We bought two new vehicles at reasonable prices, and couldn't have gotten a better deal anywhere but here! If you're thinking about getting a new vehicle, think about trading or purchasing with Witham Auto! read more