Very considerate and nice! Made the wisdom teeth procedure very smooth! Everything was very clean…read moreand nice. No problems recovering whatsoever! The front desk lady was really sweet and so was Dr. Arnold. They truly go above and beyond to explain and care for their patients!

I have Been going to Dr. McClain for over 5 years. Him and his staff make you feel safe and the…read moremost important thing he care about getting you and your teeth back on the right track. Thank you so much for all you do

The people here are top notch. The facility is unbelievable. And they always are willing to work…read morewith you on those ever present oops / emergencies that happen with teenage mouth. Dr. Smith explains things well and they do a suoer job working with you. The waiting area is conducive to be able to get some (remote) work done while waiting for kids procedure. Wifi, coffee, water. There is video games for the kids and a complete brushing station. Where the ortho work is done is beautiful.

The staff is awesome, however I wouldn't recommend orthodontic treatment in the Durham office…read moreduring summer months. Dr. Smith sees patients in the Durham office two days a week and takes vacation, as we all do, but there isn't another orthodontist covering while he's out of the office. What this means is very long wait times to get an appointment. I have been offered appointments in the Mebane office,but that is a full hour drive round trip and would require me to take additional time off work. Living in Durham, if I had known what to expect, I would have gone elsewhere. Update: Dr. Smith called and scheduled me as an add-on at the end of a business day. That said, it was still far more difficult than it should have been and I would still have chosen differently given the difficulty of getting appointments in the Durham office.

Amazingly friendly and professional staff from the receptionists to the dental assistants . Autumn,…read moremy dental hygienist and my new dentist ,Dr. Jones were both thorough , kind and efficient . Everyone in the office was smiling and personable at 7 am . The office is sparkling clean and I appreciate their full transparency related to costs. I recommend them to all of my friends

Visited Inspire Dental - Apex in August 2025. My family member does not speak English, so we had to…read moreaccompany them for communication. The initial exam was extremely brief, with no clear explanation, no X-rays shown, and no introductions -- we didn't know who was the dentist or assistant. During the deep cleaning, a hygienist/assistant administered anesthesia and did the entire procedure without the dentist present or supervising. The dentist only appeared afterward, did not introduce herself, and gave no post-procedure guidance. I had to ask basic questions about care and eating afterward. Later, we were told additional fillings were required, which were never mentioned during the visit. Billing seemed excessive. When we raised concerns, the dentist adamantly insisted everything was done correctly, dismissed our questions, and offered no apology or acknowledgment. The receptionist was also unprofessional and dismissive when asked about billing. The clinic later refused to continue care rather than address the issues. Overall, this experience demonstrated arrogance, lack of transparency, and disregard for patient communication and rights.

I have had nothing but fantastic service from the office. I am 5 months out from full arch…read moreimplants and still very happy with my new smile and the ability to eat normally again. Dr. Imeni is wonderful and is really invested in patient experience and satisfaction. The office staff and dental assistants are all great and take the journey with you.

Honestly, my Dentist and hygienist are great. Five stars for their professionalism and quality…read morework. Their appointment booking system really upset me today. I had booked an appointment months in advance. Because the hours changed, my previously booked appointment was no longer available. Shame on me for not rebooking earlier. I never received an email but I (maybe?) vaguely remember a text at some point. I called 9/27 to verify my appointment for 9/28 and I was told it was cancelled due to the change in hours. Totally fine. I asked to reschedule. The person over the phone said "There's still an available slot for 2p." To which I replied, "That's perfect." And thus concluded our conversation. Fast forward to today, 9/28, and I arrive 10 minutes before my appointment only to be told that it was scheduled for tomorrow 9/29. I drive almost an hour to get to my appointment because I like the clinical staff, (and I don't feel like I'm being judged for my teeth). I also work 12 hour night shifts and have to actively work my schedule around appointments to ensure I'm getting ample sleep and can drive safely. But text alerts or even emails confirming times and dates would be greatly appreciated. Whatever miscommunication was had during our conversation today could have easily been mitigated by a confirmatory email/text.

This dental practice has the most responsive group of people that I have ever interacted with in…read moreany dental or medical setting. They are attentive, caring and professional. I very highly recommend them.

Fantastic, friendly, knowledgable, professional staff from start to finish. Easy parking, quiet…read morewaiting area. I only go for dental cleaning. Got that-$85, and exam documenting dental, gum status-$75. Very pleased.You wont be disappointed. Ive found my new dentist!

Staff is kind, but they failed to mention that they did not accept my insurance until my 2nd…read moreappointment with them. I ended up having to pay hundreds out of pocket because of it. I guess they get away with this by not listing their insurance coverage on their website. As a new patient this would have been useful information to tell someone before coming in.

Finally!! After five years of living in the Apex area I finally found a good dentist. The staff…read moreis amazing they are honest. Somehow my son cavities had 4 cavities at our previous dentist but only two here. The provide good service without trying to rob you.

When you're in a true dental emergency, you don't just need a dentist--you need a human being who…read moregenuinely cares. That's exactly what we found with Optimum Family Dental... and why we'll never go anywhere else. My husband Chris was in severe pain on a Saturday, and we were honestly expecting to struggle to find help. Instead, the dentist personally called him, took the time to walk through every option, and stayed on the phone answering questions with patience, clarity, and real compassion. When the pain became unbearable and Chris decided the tooth needed to be pulled, the doctor did something you rarely see anymore--he stayed open so my husband could come in and be treated. That level of dedication is extraordinary. But what truly sets this practice apart isn't just how they show up in an emergency--it's who they are, period. From the moment Chris walked in, the entire staff was warm, welcoming, and incredibly knowledgeable. They immediately put him at ease during what could have been a very stressful experience. The dentist was not only skilled and gentle, but kind, reassuring, and even brought humor into the situation--which made all the difference. This is the kind of place you don't just go to when something is wrong--this is the dentist you want all the time. The kind you trust for your family, your routine care, and anything unexpected. If you're looking for a dentist who combines expertise, compassion, and true integrity--stop searching. You've found it. We are beyond grateful--and now lifelong patients.

I haven't been with optimum dental very long but from what I can tell it's nice, clean, friendly…read moreand they don't try to over charge you.

I had a really positive experience at Modern Dental of Durham, from the moment I booked my…read moreappointment all the way through to the cleaning itself. I tend to get pretty anxious about dental visits, but Amy, my hygienist, was so friendly and made me feel completely at ease. She was really patient and took the time to explain everything she was doing, which helped calm my nerves a lot. My only feedback would be about the cost clarity. I went in thinking I was just getting a routine cleaning, but ended up needing a deeper cleaning, which added an extra $93 to the bill. I was also told I'd need to come back in six weeks for the routine cleaning, which would be covered by my insurance. I wish I'd been made aware of this at the start so I could have been prepared for the additional charge. Aside from that, everything went really well. The staff was professional and friendly, and I'll be back for my next visit. Amy really made the whole experience much less stressful, and I'm grateful for that!

My visit to Modern Dental of Durham was first class. The offices were modern and appealing. I was…read moretreated promptly, friendly, and professionally by everyone on the staff. I would like to give a special acknowledgment to my hygienist Amy. I have lost count regarding how many times I have moved as well as how many hygienists have treated me. But without doubt, Amy is by FAR the best of them all. She is extremely knowledgeable, very thorough, enthusiastic, VERY patient, and explains everything in a clear, precise manner. In addition to her superior dental skills she is also a truly wonderful person. Immediately upon meeting Amy it like she's been your best friend forever. She is genuinely warm and always is a highly interesting conversationalist. My family and myself always look forward to seeing Amy. Without any reservations, I highly recommend Dr. Shepard and his practice at Modern Dental of Durham.