Pacc Solutions Every thing was fine UNTIL…read moreJuly 2025, 8 workers--none spoke English, Husband could not communicate with them. The 1st Adjustor from Pacc Solutions - gave our claim to another adjuster there due to the fact he refused - Text Messages. The 2nd Adjustor - gave us a very hard time returning calls and texts from Husband and Myself. I personally Contacted my Insurance Company Adjustor and told me that Pacc Solutions Adjustor was sent an invoice 2 weeks ago, I contacted Adjustor from Pacc -He said will get to it.... took total of 3 weeks before he contacted my insurance with an Invoice. I was so upset that it took 4 months before Closure of our Claim. Tried Calling Brookfield Office, Got Answer Machine.. Connected me to another Answer Machine. Getting a hold of any one there you must know there cell number, to reach out to them. The Accounting Department - Just seems like no one will contact you unless they have some new information to tell you. Almost Contacted Michael Robb at that time I believe is the OWNER? What has been said here is strictly my experience only...If anyone would ask me if I would recommend them... I think it says for itself. The Roof Is nice. Frankfort, IL.

Once the contractors start doing the work, it's smooth sailing and the end results is excellent…read more M.L.

They did a tear down on my roof. Everything was done Perfectly! They had a Dumpster and cleaned…read moreup all the mess. Plus! I thought my skylight was leaking and Mike himself came out to check it. It was not! I would give them about of a 1-10 a 100

Mike may talk fast, but he is no "fast talker"! Mike exceeded expectations in every aspect of the…read moreproject. His crew worked hard, kept the work area clean, and made two rounds of clean-up just to make absolutely sure. The project was right on budget, and even slightly ahead of schedule. Very professional, very detailed, very precise. We will have no hesitation using O&M Construction on future projects.

Outstanding professional operation. Received detailed proposal via email quickly. Offered high…read morequality roofing material with excellent warranty in color we requested for a very reasonable price. Neighbors were very impressed with the care to clean up every last pice of old roofing material and nails.

Jimmy diagnosed the problem without guessing, his foreman was very knowledgeable and installed a…read moreRM-1500 solar fan, which began cooling my attic down immediately. Quality work and fair prices.

I had a great experience with this mold service. The contractor arrived on time care fully…read moreprepared, and was extremely professional throughout the entire process. He explained everything he was doing step-by-step and made sure all of my questions were answered. I truly appreciate the quality of the service and the clear communication. Andrea N

After a very bad experience with a previous mold/asbestos "expert" I contacted Chicago Mold…read moreService for a second opinion. The specialist/senior remediator (Haider) came out within a couple hours of my service request, at approximately 8:30pm. He explained everything explicitly and in easy to understand terms. He gave us the suggested plan in easy to understand steps and we were able to set up our plan of action for two days from now. My mind can finally stop racing with worry as I feel we are finally getting true professionals to do the job completely and correctly. I am so glad I found this company.

Sean and his team are amazing, I had an appointment with them as soon as I called and within a week…read morethey met with my insurance company and had the work scheduled shortly after. They did an outstanding job not only on the service and workmanship but also in making sure the place was cleaned up after in addition to doing a few out of scope things that insurance didn't cover. Great Job and will call them for any projects I have!

PM Erik was upset after realizing that the insurance company was not going to give as much money…read morefor the replacement as he hoped, got pretty angry and basically disappeared from the project, did not check the work. They did not replace the boards under the roof, reused the old flashing, which was practically crumpled tinfoil at that point, did not properly flash anything, some flashing is even missing, and the granules of the roof are already weathered after a year. Now my chimney is leaking from poor flashing. Erik did not even ask for payment until 6 months later, likely because he knew they did a bad job. Would not recommend.

Repeat customer...very pleased again. It was so refreshing to work with Mike Licitra. He is a man…read moreof high integrity you can trust. Not a feeling too common these days when you need some kind of customer service. His crew was excellent and quick. We had one minor issue and before I could report it, Mike was at my door to check the finished job himself. He didn't hesitate to make things right. Highly recommended. If quality work, materials, and service at an honest price is what you are looking for, Licitra is the best roofer in our community.

Licitra roofing replaced a few roof vents for me when no one else would take the job because it was…read moretoo small of a job. Licitra told me they can fit me in when they have a day that they finish another job early and was able to do the work within 2-3 weeks. I will be calling them in the future when I need a roof done.

We had an awesome experience building our home with M&M. From start to finish, they really listened…read moreto what we wanted and made sure every detail was thought through. The house includes everything on our wish list and truly feels like the perfect family home. Our custom kitchen is a huge standout -- it turned out even better than we imagined and is easily our favorite part of the house. The quality of work is top-notch, and the whole team was easy to communicate with and great to work alongside throughout the build. They worked within our budget and helped us prioritize the most important elements in our home. Building a home can be overwhelming, but they made the process smooth and enjoyable. We couldn't be happier with how everything turned out and would absolutely recommend them to anyone looking to renovate any part of their home.

M&M renovated two areas in our home. They renovated our kitchen three years ago and renovated our…read morebasement last year. They did a such great job with the kitchen that we asked them back to do our basement two years later. The results for both were amazing. Both our kitchen and basement receive a lot of praises from our friends and guests. We strongly recommend M&M Construction for any projects you may have.

My efforts to have Roofmasters and Masonry complete the work we paid for has been a nightmare…read more I see now why they have gone from 4-5 stars to 3.5. Since we moved into our house, there has been a leak in the roof in our unfinished attic area. Additionally the attic vent fan stopped working. We received a reasonable quote to have the fan replaced and the leak repaired. That was in November 2022 and the work was done in march 2023 for weather safety reasons. They came and did the work in a timely manner. Since that time, the leak has continued. They have returned several times without being able to find and actually fix the leak. Now it is winter 2023 and once again, the leak has returned. Roofmasters returned several times. This time they have narrowed the leak to a lack of pipe flashing. The problem with this? In November 2022, I sent a picture of ice and water to roofmasters calling out the pipe as a possible root cause of the leak. Either it was ignored or they attempted to fix and failed, or they repaired the wrong area. Regardless, I'm easy to work with. Things get missed. But I expect a business to make it right when mistakes are made. I would have been thrilled that they may have actually found the original leak, but now Roofmasters is treating this as if it is a new problem unrelated to the previous work order to fix our leak. Apparently they consider it a new job. ITS THE SAME LEAK! And they have GHOSTED me completely when I asked them to make good on the work we paid for. It's the same leak. Same amount of water, same location. Since November 2022. In fact, we left the buckets in the same place all year by a happy accident which meant it collected most of the water to avoid damaging our ceiling. Moral of the story, expect Roofmasters to need to come back several times to fix leaks and when they finally find the root cause, don't expect them to make good on their promises and stand by the quality of their work. They will probably treat it as an entirely new job/problem. What a scam! I had originally recommended them to many other people. I've been sure to reach out and withdraw my recommendation.

Benjamin was quick to be onsite and provided an excellent overview and quote for the job…read more During initial exposure of the chimney he identified an additional issue (tuck pointing) as a result of the leak and we discussed an updated timeline as a result. There was consistent communication approaching the repair job and they stayed true to the promised deadline. This was very important to us - and they stayed late to ensure it was done. Cleanup was well done and thorough. Payment was easy and invoice was provided immediately which helped us in our specific situation! The before and after is pretty clear. I'm very confident in the job done!