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    Hermès

    3.6 (86 reviews)
    Ultra High-EndLeather Goods, Women's Clothing, Men's Clothing
    Closed 10:30 am - 6:30 pm

    Hermès Photos

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    Reviews With Photos - Hermès

    Ausanka D.

    Where do I start. I went in and ask for a specialist, I got Cecile, she represent the brand well, elegant, patient, customer service oriented. Cecile helps me choose my pieces and make sure that I am comfortable with my selection. The store has a variety of choice for all tastes. I went to faubourg Saint-Honore. Cecile was with me the whole time until transaction complete. I will definitely coming back and make more purchase. I pay for quality and unique pieces.

    Exclusive solid silver buckle.
    Alex N.

    My wife tells me that this is the original Hermes location and that all fashionistas must make a pilgrimage to this holy site before returning to the dust. It's a really large store with several floors and sections and it gets ALOT of traffic in it. I think for that reason though the service is less personalized than whatever local Hermes store you my frequent. Don't get me wrong though, the service is still top notch and the staff is very attentive. Reading to assist you in shopping while serving you with coffee, tra, champagne or any other beverage of your choice along with fine chocolates and a snacks. Many people frequent this store in hopes of increasing their chances at an opportunity to purchase a Birkin bag. Where as I totally don't understand that concept, I guess it's normal that successful women putting on some display of obsequiousness in order to obtain this status symbol? Anyways, we got a bunch of stuff for my wife and I in order to demonstrate what serious clients we were. And in the end after dropping 25K in one afternoon we still didn't get an extra Birken bag. Cie la vie! So that's just a bit of insight for you there. Regardless the current strength of the dollar and the VAT refund didn't make it an entirely wasted trip.

    Renee C.

    Pretty cool to shop at the flagship store. I was in Paris in April, and it was 40°F and windy, so I decided to stop by the store and get a scarf. It was a pretty long wait before I was able to be seen (35 minutes), however they were able to meet my needs and find a scarf that matched my outfit and would be something I would wear with multiple pieces.

    I read a few of the reviews, and wasn't sure what to expect. I didn't have an appointment and walked right in. I wasn't sure what I was shopping for so I meandered around for about 20 minutes. No one asked if I needed help, however once I knew what I was looking for the service was wonderful. And I didn't even buy a super high end item. So, don't follow the reviews regarding service. While they didn't jump out to help me, they were very engaged once they did.

    My son in front of Hermès Paris May 2019
    Adrienne K.

    When I did my research on Paris before my first trip in May 2019, knew I wanted to shop on Rue du Faubourg Saint-Honore. This is the location where all the luxury fashion brands have a store. I saved all of my shopping to do at Rue du Faubourg Saint-Honore because I wanted something that screamed Paris. And what screams Paris more than Hermès. When I entered the store I had no idea what to expect other than luxury and beauty. This store did not disappoint. I am not certain if it is always this crowded but there were a large number of Asian clients in the store that day. Not sure if it was a tour or if this is where the Asian elite shop on a regular basis. All I know is they were shopping fast and furious. It was AMAZING and I loved every moment of it! Had to wait patiently for service but when the sales lady arrived she was pleasant and helpful. I was looking for a famous Hermès scarf and she kindly showed me several. She took the time to find a pattern and shade that she knew I would like and would compliment my skin tone. I made my choice and the check out was fairly painless. The sales staff were incredibly sweet to my son and gave him a little Hermès pencil set that MOMMA will cherish, lol. Giving it a 4 star only because I forgot my passport that day and was told I could come back. However, no one mentioned they were closed on Sunday so I was unable to get a VAT. No matter it was still a great experience and 1 I will do again on my next trip to Paris!

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    Page 1 of 3

    Hermès Reviews in Other Languages

    Review Highlights - Hermès

    This Hermès flagship has been around since 1880, back when they made harnesses instead of handbags -- but it's still got serious style.

    Mentioned in 2 reviews

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    Polène - Camel Tonka

    Polène

    3.6(21 reviews)
    1.2 km2ème, Opéra
    €€

    I visited the location at Le Bon Marché and decided on the black cherry Numéro Neuf textured…read more Happened to be in the area and saw a small line at this location so decided to get it here. There was about a 15 min wait to get in and the process was pretty quick since I knew exactly what I wanted. During my visit, once in a sales associate came to assist right away. While they didn't have the black cherry, she offered the taupe and red clay-- I decided on the red clay and actually love it! Things to note: If visiting from outside of France and aiming to do a tax refund, make sure to have your physical passport on hand. Also to note, they don't accept AMEX for payment. Additionally, a physical card must be used for my sans contact/ApplePay friends. Not sure if it's just this location or Poléne. Overall, super happy with the handbag. I wish I'd also gotten the Cyme for more everyday use but will have to when next in Paris.

    My wife got a new purse at this store. There was a long line outside to get in, about a 40 minute…read morewait. I appreciated that an employee came out to the line to speak with each guest about what they are looking for. They check their instore inventory before you bother to wait in line. Inside, the spot is very styled and the staff is well trained. They know their products and provide one-on-one service while you shop. Checking out was a little clunky. You queue up again for one slow cashier who prints your paperwork on a small desktop printer.

    Photos
    Polène
    Polène - Green moon shoulder bag

    Green moon shoulder bag

    Polène

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    Hermès - leather - Updated August 2026

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