1. Heritage Flooring

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    Deerfield, IL

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    Heritage Flooring

    5.0 (1 review)

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    Plus Hardwood Flooring - New Hardwood Steps. Dark walnut with a water based finish.

    Plus Hardwood Flooring

    (24 reviews)

    I had intended to leave this review much sooner after the team at Plus Hardwood Flooring refinished…read morethe floors in my home, but I'm very pleased to say that with the passage of several months the floors still look great and we couldn't be happier! I let Patrick know what we were looking for, and he offered great suggestions for how to achieve the desired finish, color, and durability at a lower cost than if we'd gone with my original idea. Patrick's communication was fantastic throughout the process, and his crew were efficient and considerate. I wouldn't hesitate to recommend them to anyone in the area who needs hardwood floors refinished.

    I highly recommend Patrick for all hardwood flooring needs! He was really great to work with…read morethroughout the process, clearly knew what he was talking about and was patient with me and all my questions throughout. We weren't able to be there during the entire process, so he graciously made several videos and sent many photos to make sure I understood everything and saw everything that was going on with my own eyes. And by the way, he refinished our floors to look better than brand new. I didn't even realize the extent to which they were beat up until we saw the wood reach its true potential! He also is just great to talk to because he provides input when you ask for it, rather than some contractors who will just do what you ask them to without providing any sort of opinion on whether it may be a terrible idea. The pricing for refinishing our hardwood floors and staircase was also reasonable after comparing with a few others in the area. Patrick and his team also did a very good job of keeping everything clean and going the extra mile when they could, for example sanding down some wood stoppers nearby that I hadn't even initially requested but made all the difference. Thank you for all your hard work, Patrick! Looking forward to calling you up again once we're ready to re-do our second floor!

    American Carpet Distributors - Custom runner for staircase

    American Carpet Distributors

    (576 reviews)

    I needed new carpeting in my condo, and I turned to American Carpet Distributors because of the…read morestellar reviews on Yelp. Their high rating is no accident. Larry and Kyle are very professional and friendly, knowledgeable and fair. After reading reviews, I sent a request for information late one evening, and Larry answered within an hour. We set up and appointment for Larry and his son Kyle to give me an in-home estimate on replacing about 500 square feet of old carpeting in two bedrooms and their walk-in closets. Kyle walked me through various fiber and style choices and even helped me pick the color. Larry measured the rooms and gave me a quote for installation, moving furniture, and the removal of the old carpeting. The price was very reasonable, so Kyle prepared a contract for me, he checked with the manufacturer for stock status, and we picked a date for the installation. Since I live in a condo, I needed a Certificate of Insurance to present to the building management company so the work could be approved. Larry sent me one without delay. The installation itself was so smooth. The team, Pedro Jr. and Luis, arrived right on time, moved furniture with great care, took up the old carpeting and padding, and put down the new. The master bedroom is large enough to require seams in the carpeting, and they did a great job. When they were finished, they vacuumed thoroughly and even cleaned the building's common areas like the hallway and lobby to make sure there was no trace of carpet and padding crumbs. They were kind enough when replacing the furniture to allow me to measure carefully and they repositioned the furniture to my exact specifications. I'd been thinking about getting new carpeting for a couple of years now, and it was reading the fabulous reviews for Larry and Kyle and American Carpet that gave me the confidence to go ahead and do it. So if you live in the northwest suburbs of Chicago and you are hesitating over getting new carpeting, take the plunge and call Larry and Kyle. You can be sure you will be treated with respect by honest and skilled professionals who stand by their quality product and their superb installation. A thunderous shout-out to Larry, Kyle, Pedro Jr., Luis, and everyone at American Carpet. My bedroom floors are glorious!

    We chose American Carpet Distributors largely because the owner, Larry, is a former carpet…read moreinstaller. Proper installation was our biggest concern, and his experience gave us confidence. We had carpet installed throughout our second floor and on the stairs and were told their best installation team would do the job. They finished after dark, and everything looked fine under indoor lighting. The next morning in daylight, however, every seam was visible and there was a noticeable hump at a hallway seam. Larry initially told us to give the carpet time to settle. We did, but the problems remained. After further calls, he eventually came to our home. He showed us photos of other installations with worse-looking seams and warned that attempting to fix the hump could make it worse. After we continued to press the issue, a different installation team was sent out. They removed the hump and significantly improved the seams, showing that the problems could be corrected. One seam could not be addressed at that visit because it was near other seams that had just been repaired. When we later asked Larry to have that remaining seam corrected, he argued that there was nothing wrong with it and said we would have to pay to have it fixed. We found his response unprofessional and could not believe we had to argue with the owner over an installation issue. This was particularly disappointing because the company advertises that a "2-Year Installation Warranty [is] Included" with all carpet purchases. We appreciate the work of the second installation team and the improvements they made. Unfortunately, the amount of persistence required to get the problems addressed, followed by the refusal to correct the remaining seam under the advertised warranty, left us disappointed with the overall experience.

    Carpet Central & Hardwood Flooring - Vinyl floors for basement

    Carpet Central & Hardwood Flooring

    (6 reviews)

    2024 kicked off with a basement floor..never fun! We ripped out our carpet, among other things…read morefrom the damage, and decided to do vinyl floors. A friend who just redid her basement bought her vinyl floors from Carpet Central & Hardwood Flooring so I went there to check out all the options. I brought home a bunch of samples that looked good and facetimed with my decorator (who recently moved to Dallas) to find the best one. They all appeared a bit grey so I returned and brought home so more samples. This time I got it right and had Mike price it out for me. My contractor thought the price was very fair so we decided to move forward. When I checked out the samples I thought in stock meant in Illinois, but it was in the warehouse in Georgia. It took about a week to get to us, which was pretty fast, but I was hoping to start a week earlier. My kids are going a little stir crazy without a basement in the winter! As Mike promised it came in exactly a week after ordering and he worked with my contractor to pick it all up the next day. I did get an invoice that day even though I had paid for the floors a week earlier, but Mike apologized for the mix up. The floors are currently being installed and I look forward to seeing the finished product!

    We really liked the service. Mike was great and gave us good advice. Price was right and timing…read moreexcellent. We later received in the mail a letter opener with their company name on it. Great marketing! Highly recommend

    Heritage Flooring - flooring - Updated October 2026

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