We had an incredible experience with American Carpet Distributors. Larry and his son Kyle came out…read morepersonally to provide a free estimate for recarpeting our entire home, and from the start they were knowledgeable, kind, and genuinely invested in helping us make the right choices. They were also extremely accommodating when the scope of our project changed--we decided to refinish the hardwood floors on our stairs and in our office before installation, and they updated the pricing quickly and fairly without any hassle. The installation itself was smooth and impressively well-coordinated. The crew handled removal and install flawlessly, worked efficiently, and clearly knew what they were doing. The finished product looks fantastic. We highly recommend American Carpet Distributors for anyone looking for quality service from a family-run business you can trust. Tip: cash is preferred

We had a great experience with Kyle, Larry, and the installers at American Carpet Distributors. We…read morejust moved into a new condo and wanted to replace the worn carpeting in the bedrooms but were hoping not to break the bank. With a recommendation from our realtor, Pasquale Recchia, from Christie's @Properties in Chicago, we found Kyle to be professional, helpful in assisting us to make the right choices, and very personable. The installers were professional, quick, and very neat/clean. And the price for our beautiful, soft, new carpeting was about half the price that I was expecting to pay!! I highly recommend American Carpet Distributors for your carpet needs---you will receive wonderful carpeting at a great price with excellent service!

I would highly recommend Mr. Carpet to anyone needing carpet or wood floors…read more Bob the salesman made multiple trips to show samples without high pressuring us to make a decision. Carlos and his crew did the installation professionally and efficiently. They went above and beyond repairing transition molding and a railing without being asked. Carlos and his crew moved furniture to other locations in the house without complaining. The entire process was easy and seamless thanks to the people at Mr. Carpet. I usually don't write reviews but they did such a great job I had to give them 5 stars.

Easy process, fast scheduling. Installers did a great job. If I had to do it again I would have…read moreasked about/made plans on securing some of the floor to reduce squeaks. Price was decent. Overall we were very satisfied.

My husband and I wanted to install a hardwood floor in our LR/DR of our Gold Coast condo. After…read morescouring online reviews, we narrowed the candidates to four. Three were eliminated because of the onerous terms of their form contracts, the unprofessional rep who visited us, or the delay/failure to provide a written bid. 312Flooring was completely different. Jesse, who came to bid the job, was knowledgeable, helpful, and obviously had authority to respond to questions and concerns. Peter, the owner, reviewed Jesse's video of the job, and approved the written bid. We chose 312Flooring. Their bid was not the lowest, but they were not the highest either. Peter and Jesse guided the project through our Condo Assn., stayed in touch with us reporting their progress, and were ready to start on the date promised. On the appointed day, the installation crew, Juan and his two sons, arrived. The next three days were almost pleasurable -- they were skilled, polite, respectful of our home, and enormously helpful in resolving the difficulties that arise during any remodeling project. Our floor was finished on time and on budget and we are very pleased with the finished product. While any home improvement project can be stressful, we heartily recommend 312Flooring should you decide to replace or install hardwood flooring.

Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

My husband and I had a great experience working with Rouzati. They were very patient, efficient and…read moredid a beautiful job on our stair runner. Highly recommend!

My husband and I are extremely pleased with our experience with Rouzati Rugs. We got runners for…read moretwo sets of stairs: a gorgeous wool rug runner from India, going up to our bedroom and then also pet friendly nylon runners for stairs with heavy traffic near the side door. We also got a runner for a hall and some pillows. We are very pleased with the excellent attention to detail, the effort Mina Rouzati, Mr Rouzati, Anthony, Ali Rouzati and all the staff put in to make sure we were happy with the results. They showed us many rugs, spent a lot of time with us and made creative suggestions that helped us immensely. We also appreciated that we had different options for different parts of the house, and could get both utilitarian and handmade wool carpet. The technicians that came to lay the rugs were exceptional and lined everything up beautifully. We recommend Rouzati Rugs highly! Thank you Rouzati Rugs.

I used this company for an extensive, multi-phase flooring project in my home because I thought…read morethis small, local business would provide better customer service and attention to detail than theIr larger competitors. The work was good when it was eventually finished, but we suffered through repeated delays and the process was chaotic.

I've hated my bedroom carpet for 10 years and finally decided to ditch it. Because I can't match…read morethe living room floors (Mohawk discontinued what I had in there), and the rooms are right next to each other, I decided to redo my living room floors, too, so everything would match. I went with LVP for both. Tom (the son) came out and measured, and he gave me a variety of quotes for different scenarios (living room + bedroom, living room + bedroom + hallway + kitchen +bathroom when I was briefly considering doing floors throughout my entire condo). I got quotes from multiple local flooring companies and installers, and ultimately decided to go with Central Rug based on the pricing, a recommendation from a neighbor who recently used them, and the convenience of not having to acquire the floors myself. (One other installer was less expensive, but I would've had to do all the ordering and take delivery of pallets, which was a no-go for me). Tom and everyone in the store were super nice. I took home several samples several times as I tried to figure out what I wanted, and they were very accommodating. Once I found what I wanted, which took a few weeks because I'm indecisive, it was easy to get things ordered and set up. There was a slight scheduling issue with the contractors they used for the install -- they thought it was supposed to all be one day job instead of two half days. (I needed the two days to move things around because my place is small, so I basically had to move everything into the living room when they did the bedroom and vice versa, so it couldn't have been a one-day job). Originally it was supposed to be a Thursday/Friday install, but when they came on Thursday they said they weren't available on Friday so they came Saturday instead. That actually worked out better for me because it gave me more time to get things cleaned and moved around. But, I had arranged my work schedule on Friday to be able to be able to accommodate the flooring install. If my work was less flexible and I had used PTO and then not been able to have the install done that day, I would've been annoyed lol. It all worked out though. The installer duo was also very nice and efficient -- they took maybe 2.5 hours per room from start to finish. My building also has a "no construction before 9am" policy on Saturdays, so they were extra quiet between their arrival around 8:15am and 9am. I didn't realize that they don't caulk the baseboard/quarter-round until I happened to ask about it when they did the living room. They kindly did so for me, but because they hadn't in the bedroom, I had to go out and buy caulk and DIY it -- they said they usually don't do it because they let the painters take care of it, but because I'm not painting my rooms that wasn't part of my plan. I was able to caulk it easily enough and fill in the holes from the nail gun in the quarter-round with spackle -- not a big deal, but just something to be aware of so you can plan accordingly! I would absolutely use Central Rug and Floor again, but I would just confirm and double check the installation schedule the day or two beforehand.

I hired Nationwide to replace the outdated carpeting in my 1-bedroom condo with engineered…read morehardwood, and I had a great experience. Charles quickly grasped what I was looking for, and brought great samples to the in-home estimate. He also provided an estimate that turned out to be exactly on the mark. The installer, Alex, did a great job with the installation, and I am very happy with the final result. I would definitely use them again.

After water damage I was looking to replace my floor. It was…read moreharrowing. Some contractors/sales people said they would come and just would not show up. Some were not upfront. Some would not tell me the brand the flooring was. Some just did not know their products. It was all so frustrating. Then along came Charles. My knight in shiny armor. He is sincere, honest and truly cares about your needs. He lets you know if there is a delay or a problem. I felt that I was in good hands. He told me all I needed for the floor. The supplier he deals with is top notch. Then came delivery/installation. I was immediately was put at ease with the worker he sent. I wanted to keep him. He did a nice job installing the floor. As soon as there was a little dust or mess there he was with his broom and vacuum. I love my floor. I did not even have to get use to it. My old floor was dark and this one was quite lighter. I do not expect to have any problems now. If I do I have confidence that Charles and his crew would be right here. Carpeting will be done soon. My plan is to go with Charles again. Skip the fast talkers and go with Nationwide Floor and Windows.

Garry and George Apelian were welcoming, no hard sell no pressure…read more I needed to find a nice piece of carpet for our condo's lobby . They helped me find the perfect piece, at a great price, delivered on time and exactly as promised by courteous drivers. I could not have been happier with the result and my condo board all agree. Thank you!

I came in to Apelian for my rug to be cleaned. They cleaned it within the 3 days that I brought it…read morein. They did such a great job. It was almost as if my rug was completely new after the cleaning. I would highly recommend them.

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Tom Jorjorian and the folks at Minasian were incredibly helpful with some rugs that have been in…read morethe family too long to let go. They salvaged what was possible and had great ideas for the rest. Highest recommendation!

I used Alex and his team last year for carpeting and the job was excellent. This time it was for…read morevinyl flooring in my basement. From start to finish Alex and his team do fantastic work. I highly recommend. More specifically, the test of a true professional comes after the job is done. I had an issue with a few tiles coming up in my basement, It was possibly a manufacturer's defect but that didn't matter to Alex. He insisted on making the job right and came back and everything is perfect. Honest, hard-working, and a perfectionist... What else could you ask for in a tradesman?! I'm a customer for life! I thought spreading the word is the best way I can thank him.

We needed to find a reliable, trusted, and reputable carpet installer because time was running out…read morebefore our daughter would be moving into our 2nd floor condo. Alex Mendez came right over and answered all of our questions. First we just wanted carpeting, but then his fair pricing allowed us to have him also install luxurious vinyl plank flooring in our kitchen and foyer. From beginning to end, the process was painless. The installation was PERFECT! Our friends and family look at us like we're amazing re modelers. LOL! It wasn't us... it was Armnali Carpet & Vinyl. Thank you Alex for making us look so good. The problem with remodeling our condo for our daughter was... now we want our primary home to look that good. So, we called Alex once again and discussed our plan to have a movie theater themed living room which required a darker colored carpeting. Alex gave us excellent choices from which to select. It is done and once again, our guests think we're great remodelers. One of my family members said that I'm like a master carpenter. Similar to Spike Lee, I say, "It's gotta be the carpet!" Guess what!? Armnali Carpet & Vinyl is scheduled to install carpeting at another property at the beginning of November... and it's going to be great. He doesn't know it yet, but we're going to remodel our basement. So that means that we're calling Armnali Carpet and Vinyl again. It's the BEST remodeling decision that we've made. Thank You Alex!!! See you real soon!

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.