1. Cyrus Oriental Rug

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Evanston, IL

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Cyrus Oriental Rug

3.4 (5 reviews)

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American Carpet Distributors - Custom runner for staircase

American Carpet Distributors

(576 reviews)

I needed new carpeting in my condo, and I turned to American Carpet Distributors because of the…read morestellar reviews on Yelp. Their high rating is no accident. Larry and Kyle are very professional and friendly, knowledgeable and fair. After reading reviews, I sent a request for information late one evening, and Larry answered within an hour. We set up and appointment for Larry and his son Kyle to give me an in-home estimate on replacing about 500 square feet of old carpeting in two bedrooms and their walk-in closets. Kyle walked me through various fiber and style choices and even helped me pick the color. Larry measured the rooms and gave me a quote for installation, moving furniture, and the removal of the old carpeting. The price was very reasonable, so Kyle prepared a contract for me, he checked with the manufacturer for stock status, and we picked a date for the installation. Since I live in a condo, I needed a Certificate of Insurance to present to the building management company so the work could be approved. Larry sent me one without delay. The installation itself was so smooth. The team, Pedro Jr. and Luis, arrived right on time, moved furniture with great care, took up the old carpeting and padding, and put down the new. The master bedroom is large enough to require seams in the carpeting, and they did a great job. When they were finished, they vacuumed thoroughly and even cleaned the building's common areas like the hallway and lobby to make sure there was no trace of carpet and padding crumbs. They were kind enough when replacing the furniture to allow me to measure carefully and they repositioned the furniture to my exact specifications. I'd been thinking about getting new carpeting for a couple of years now, and it was reading the fabulous reviews for Larry and Kyle and American Carpet that gave me the confidence to go ahead and do it. So if you live in the northwest suburbs of Chicago and you are hesitating over getting new carpeting, take the plunge and call Larry and Kyle. You can be sure you will be treated with respect by honest and skilled professionals who stand by their quality product and their superb installation. A thunderous shout-out to Larry, Kyle, Pedro Jr., Luis, and everyone at American Carpet. My bedroom floors are glorious!

We chose American Carpet Distributors largely because the owner, Larry, is a former carpet…read moreinstaller. Proper installation was our biggest concern, and his experience gave us confidence. We had carpet installed throughout our second floor and on the stairs and were told their best installation team would do the job. They finished after dark, and everything looked fine under indoor lighting. The next morning in daylight, however, every seam was visible and there was a noticeable hump at a hallway seam. Larry initially told us to give the carpet time to settle. We did, but the problems remained. After further calls, he eventually came to our home. He showed us photos of other installations with worse-looking seams and warned that attempting to fix the hump could make it worse. After we continued to press the issue, a different installation team was sent out. They removed the hump and significantly improved the seams, showing that the problems could be corrected. One seam could not be addressed at that visit because it was near other seams that had just been repaired. When we later asked Larry to have that remaining seam corrected, he argued that there was nothing wrong with it and said we would have to pay to have it fixed. We found his response unprofessional and could not believe we had to argue with the owner over an installation issue. This was particularly disappointing because the company advertises that a "2-Year Installation Warranty [is] Included" with all carpet purchases. We appreciate the work of the second installation team and the improvements they made. Unfortunately, the amount of persistence required to get the problems addressed, followed by the refusal to correct the remaining seam under the advertised warranty, left us disappointed with the overall experience.

Nationwide Floor & Windows Coverings - Shop Quality Small @ 5202 N Damen Ave, Chicago IL

Nationwide Floor & Windows Coverings

(49 reviews)

Lincoln Square

After water damage I was looking to replace my floor. It was…read moreharrowing. Some contractors/sales people said they would come and just would not show up. Some were not upfront. Some would not tell me the brand the flooring was. Some just did not know their products. It was all so frustrating. Then along came Charles. My knight in shiny armor. He is sincere, honest and truly cares about your needs. He lets you know if there is a delay or a problem. I felt that I was in good hands. He told me all I needed for the floor. The supplier he deals with is top notch. Then came delivery/installation. I was immediately was put at ease with the worker he sent. I wanted to keep him. He did a nice job installing the floor. As soon as there was a little dust or mess there he was with his broom and vacuum. I love my floor. I did not even have to get use to it. My old floor was dark and this one was quite lighter. I do not expect to have any problems now. If I do I have confidence that Charles and his crew would be right here. Carpeting will be done soon. My plan is to go with Charles again. Skip the fast talkers and go with Nationwide Floor and Windows.

I hired Nationwide to replace the outdated carpeting in my 1-bedroom condo with engineered…read morehardwood, and I had a great experience. Charles quickly grasped what I was looking for, and brought great samples to the in-home estimate. He also provided an estimate that turned out to be exactly on the mark. The installer, Alex, did a great job with the installation, and I am very happy with the final result. I would definitely use them again.

Cyrus Oriental Rug - carpeting - Updated October 2026

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