Garry and George Apelian were welcoming, no hard sell no pressure…read more I needed to find a nice piece of carpet for our condo's lobby . They helped me find the perfect piece, at a great price, delivered on time and exactly as promised by courteous drivers. I could not have been happier with the result and my condo board all agree. Thank you!

I came in to Apelian for my rug to be cleaned. They cleaned it within the 3 days that I brought it…read morein. They did such a great job. It was almost as if my rug was completely new after the cleaning. I would highly recommend them.

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

They have great customer service and have kept my silk carpets healthy and clean. I use them…read moreyearly.

great selection of rugs and excellent cus service. Owner was patient and very helpful in helping me…read moremake a decisio.

our experience working with shams, the owner of rugistan, was fantastic. he was so helpful,…read moreeducational, and attentive, offering us thoughtful guidance on rug selection and interesting history and details about the artisanship and his extensive experience sourcing rugs. we went home with two beautiful handmade rugs for our home, very confident in our selections after much consideration assisted by shams. his pricing is very competitive and we were very happy to learn that compared to the way things work in traditional retail shops, the artisans who make the rugs sold in his shop get a larger cut of the final sale price! we will definitely be back.

i had some rug work done. they could not have been better and were very reasonable…read moreart cohn

I used this company for an extensive, multi-phase flooring project in my home because I thought…read morethis small, local business would provide better customer service and attention to detail than theIr larger competitors. The work was good when it was eventually finished, but we suffered through repeated delays and the process was chaotic.

Quick, efficient, good cleaning results. Lorenzo and Ricardo also graciously laid down the special…read morepad I had for on top of my wall-to-wall carpet to keep my Persian rugs in place.

I have a vintage handknotted, Moroccan rug ithat Oscar Isberian United States cleaned and…read morerepaired. They did an amazing job!!! Lorenzo and Oscar for making it such a wonderful experience. Great service and workmanship.

I have visited this store for years, admiring the beauty and quality of the rugs. I married a…read morePersian man so I have a lot of appreciation for the culture, the people, and the quality and hard years of work it takes to make a rug (way more than something material, it becomes a part of the fabric of your soul). When you meet Mo, the owner, you not only are lucky enough to meet a man with integrity, but a man of values and a man who has much feeling and understanding of his business. I am not someone who compliments easily, but he is worthy of every praise. He will educate you if you are interested, and I believe he is truly wanting to bring the right rug to the the customers he has. I Thank him for the beauty and the soul he has brought to my humble home.

My family has bought and had our hand made rugs refurbished here for 37 years!! They have…read moreOutstanding Quality, and the Service is the Best ! If I was to buy or have any carpet appraised I would call these people ! You will not be disappointed it's just like buying the best ART on planet earth for your floor! Luxury does not get any better then stepping out of bed onto one of their carpets!

I worked with Nick to have luxury vinyl plank flooring installed in my condo in Chicago in June…read more2025. Everything went alright, he was somewhat responsive, and the installation team did a decent job. The floor isn't completely level, and it's very noticeable in some areas. I also asked about baseboard options but never got a response. The baseboard they installed looks nice, but I found it odd that I wasn't allowed to be involved in choosing it, considering it's my home and my money. About four months later, I noticed that one of the planks had broken because the floor beneath it is uneven. It's right by the entryway, so it's very noticeable and would be an issue if I were to sell the condo. I wasn't angry because I understand that mistakes happen in construction, but I messaged Nick multiple times and never got a response. The messages were delivered, and that's how we primarily communicated. I also called the store three different times over four days and was basically told to contact Nick because they hadn't seen him. I told one employee that Nick wasn't responding and asked what I should do, to which he said, "I don't know what you should do." I don't think it was too much to ask to have my floor repaired after only four months, but I was treated like I was being needy and annoying. I suspect they'll respond with a story about how Nick never received my messages, which is obviously untrue. Even if that were the case, the store should have followed up with him and made sure he responded. Bad customer service, I regret using them. Once you've paid, you'll be ignored.

This is definitely the place to go to for all of your flooring needs! We couldn't be more pleased…read more Working with Mario and Joan was a great experience and it helps that they are extremely knowledgeable and professional. We original purchased carpeting for our entire house since it hadn't been replaced for 30 years. They were efficient and helpful with ordering samples that I could look at in the lighting of my home and were very patient since many times I could not make up my mind as we talked about different shades and padding. We were so pleased with the carpeting, that we ordered a new vinyl kitchen floor that was impeccably installed. Mario and Joan are sincerely kind people and we had a lot of fun working with them! Look no further. This is the place To go to for all your flooring needs! Thank u

Huge shout out to Scharm Floor Covering and their Team! They refinished my floors and did a…read morefabulous job! I own an older home and as they began to sand the floor it was apparent that some of the floorboards had to be replaced. They seamlessly installed them and I can't even tell there was a repair. I have also had them make custom runners for me which I love and have held up well. I recommend them to my clients when they need new carpet or floor repairs, and they always do a great job. They are easy to work with. Numerous options in the way of flooring to choose from. Karastan carpeting is the way to go if you want a carpet that will last the test of time. I have seen it in homes and after 30+ years it still looks great! I highly recommend Scharm Floor Covering.

Matt was amazing he went above and beyond, the guy really knows his stuff definitely will be coming…read moreback .