Came in to get a pedicure. Personal care is so important. I was greeted immediately and I decided on the luxury pedicure. It consisted of a hot wax, leg massage and the upgraded pedicure. Angela took really good care of me and she is quite the jokester. She took very good care of me and made sure to pay attention to every detail. I will definitely be back and if you're in the army, stop by and ask for Angela. read more

Herbal Nails & Spa - The finished product - Nail Salons Near Me - Pensacola, Florida

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Had an amazing Sandalwood Harmony Pedicure! So relaxing with sugar scrub, oils, and a complimentary virgin passion fruit mojito!! Celina did such a thorough job on my toes and feet. Everyone at this spa was kind and friendly. Will most assuredly be back! read more

Herbal Nails & Spa - All of the delightful ingredients ready for my pedicure! - Nail Salons Near Me - Pensacola, Florida

I'm not typically one to leave reviews, but I had such a good experience here that I had to! I brought my four year-old niece in last week, this is our second year in a row coming here for a manicure and pedicure together. It's kind of become our little ritual when I fly into town. Paul (I believe) did my nails and they turned out beautifully, I'm so sad that I can't remember the nail tech's name that took such great care of my niece, but she did such an amazing job and was so patient with her and her Mani and Pedi turned out so perfect! We will definitely be back every time I am in Pensacola for a visit! read more

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My nails are so sloppy he took a hour and had a attitude the entire time and was rough with my hands 60$ for sloppy nails I left a tip and didn't even get a thank you just a nod.... I arrived 4pm and it wasn't busy ...they close 7pm I don't understand what the issue was but okay... won't be returning read more

Herbal Nails & Spa - Nail Salons Near Me - Pensacola, Florida

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Herbal nails since it opened. A new Receptionist every time I return. Is that pay related or employee environment? Idk they always look stressed for a receptionist job. Treat your employee how you want your grown children treated. I'm a Rose, Danny & Samantha fan!! She had my friend lol. Some changes & odd brand nail polish selections -like picking up at thrift stores look. I know for me O.P.I last longer on my nails. Oddly, many of the employees were sweating & wiping their faces a lot. It was a bit warm in there ‍ read more

A much needed mother/daughter date, we both had the Signature Pedicure: exfoliating scrub/cuticle conditioning/Marine mask/FOOT MASSAGE! OMG , it was Heaven. Followed by a Shellac Manicure with cuticle conditioning and massage. Perfect ending to a very busy moving week...and yes we have matching color read more

Herbal Nails & Spa - Pedi - Nail Salons Near Me - Pensacola, Florida

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Anna did a full set dip and they were perfect. So happy. She went above and beyond to make sure I liked them. Very happy.

I've been going every 3 weeks since 2018 and the service is always exceptional with my nail tech. They go above and beyond for me. I couldn't ask for a better nail tech. They truly care about their clients and quality of work! read more

Herbal Nails & Spa - Nail Salons Near Me - Pensacola, Florida

My friends and family love coming here but I'm afraid after my most recent visit I will not be coming back. I got a pedicure and dip/SNS manicure about 2 weeks ago and more than half of my nails have already lifted to the point I have to glue them back. They started lifting less than a week after getting them done. One of my toe nail's polish has completely chipped off. It's just disappointing spending so much money only to have them all last 2 weeks. I've had pedicures last me over 2 months and dip nails last me at least 3-4 weeks. The staff and ambiance is great but...disappointing that I'll have to either take all my nails off before my vacation this weekend or just keep gluing them back. read more

I went in with my mom and daughter for their signature pedicure and couldn't be happier. The atmosphere was serene and pleasant. The technicians, Austin, Bella, and Layla, were so accommodating and friendly. They took such good care of us. The pedicures turned out great! I would absolutely come back and I plan to. I recommend to anyone that values a kind, welcoming, and clean environment. read more

Wow. My second time to a nail salon. So nice. Clean. The technician was awesome. I got a manipedi. French manicure. Came out perfect.

I always have a great experience here. Prices are very reasonable, the staff is great, and the quality is excellent. I particularly like having Danny do my pedicure--he does a wonderful massage and an excellent job on my toes. Absolutely would recommend this business! read more

They were nice people but my nails ALWAYS last over a month at my usual place. One broke within the first week, went to get it fixed AND THEY CHARGED ME TO FIX IT! Not even a couple days past two weeks all of my nails on my right hand broke off. Unfortunately will not be returning read more

Herbal Nails & Spa - Nail Salons Near Me - Pensacola, Florida

I went to get a dio manicure with some gel designs and was super let down. My cuticles were not cut down and cleaned properly, even though I asked the tech (male) to clean and cut them. The design was not done well. The dip wad done so poorly that the back end of my nails keep getting stuck in my hair while brushing. Typically this happens after a couple of weeks during growth. I will never be back. They only get two stars bc the place was very clean. read more

Herbal Nails & Spa - Nail Salons Near Me - Pensacola, Florida

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Candy was my nail tech and did an AMAZING job on my nails! Exactly what I wanted for the fall season. I chose different orange tones for my nails and it turned out so CUTE! Got many compliments at work the next day. She also took her time to make sure every nail looked good. I will be asking for Candy every time! Love it!!! read more

Herbal Nails & Spa - Nail Salons Near Me - Pensacola, Florida

Today was my first visit to Herbal Nails, my experience was so wonderful. The Spa is beautiful and so clean. Julie gave me a Pedicure and Beth did my manicure. WOW...they both are such amazing nail technicians and truly cared that my experience was great. Thanks to both Julie and Beth. I will truly be back. read more

Rose was very nice and did a great job on my toes. I would recommend her to friends and the salon.

This is my second time going to herbal nails for a gel manicure. The first time I went about a month ago. I had made an appointment with a friend. When we got there she was taken directly to a table to start her manicure, while I waited 20 minutes to be seen despite having an appointment. Once I was seated it was across the room, as if we hadn't booked together. The manicure I got that day was great and actually lasted 4 weeks without chipping. Having had a good manicure the first time, I decided to make an appointment for today. After looking at reviews I booked with a tech that came recommended. The color that I picked today was a shimmery white. When I showed the tech she said okay then went to look for it. When she came back to the table she pointed out another color on the ring saying it was a good one. I agreed that it was nice but I preferred the original color I had picked. Although the bottle she had did match the number on the sample I picked, it was clear that it was a bubblegum pink in the bottle (like the color she pointed out to me on the sample ring). I thought maybe the color would change under the lamp light, but it did not. The color I ended up getting is pretty but not what I asked for. I'm not sure if the tech knew it was a different color from what I chose and was pointing it out to me or not. But either way it was not clear and I did not say it was the color I wanted. During the manicure my cuticles were cut too short on multiple nails, one producing blood. I was not asked what shape I would like my nails to be either. Multiple times she got gel on the skin of my fingers. Despite trying to wipe it off before putting it under the light, I was still having to peel it off on the drive home. I've been to 4 nail salons in the area and this is by far the best, still getting 3 stars. My experience has rested highly on which tech I get. All in all it wasn't great but wasn't terrible. My nails will look nice once they heal. I'll likely be back as long as my cuticles don't get infected like they have from other salons in the area. read more

Herbal Nails & Spa - Nail Salons Near Me - Pensacola, Florida

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****EDIT AT THE BOTTOM**** I was very very disappointed at my experience. The entire time the lady, Candy literally made every one of my nails bleed from my cuticles. Did not receive any kind of discount. Awful awful experience. Never going back. Edit: almost immediately after this review posted I had someone from the store calling me and apologizing getting me a refund on my service. Bc of the customer service care that is why the stars go from a one to a four. I will be returning bc I have friends that go here often & enjoy there experience & I will give another chance once my nails are all healed. read more

Herbal Nails & Spa - Nail Salons Near Me - Pensacola, Florida

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Booked pedicures online for me and my mom. They were ready for us when we got there. Shea did my pedicure and she did a great job. I felt like she really cared that I have a good experience and took her time. I will definitely book with her again. read more

Loved this nail salon, I had the Herbal Pedicure, it had Everything 1 1/2 hrs. Love that all the tools are new. Starts off with a soak including cucumber, oranges, lines. This was a first the massage, included hot stones followed by parafin. It doesn't get better. read more

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**** edit from my second review 2 years ago**** Please stop saying that you take walk-ins or "walk-ins welcome" when you're booked and turn people constantly even when not everyone is busy. This is the third or fourth time over the last few years of coming here I've attempted to come in as a walk-in... it's 9:30am and the salon opened a half hour ago. I thought it would be a good time to come in for a quick fix on my nails for my wedding now that I'm back in town. (yes I've made appointments in the past) but in a pinch... when you say you accept walk-ins... leave yourself time for them or you lose business. Regardless of the time, they DO NOT take walk-ins! Don't even attempt driving over and walking in. From a 5 star to a 3 star because of this... APPOINTMENTS ONLY ! read more

I love this place. Brought my mom in the first time when she was visiting and she fell in love with it so I continue to go there. It's clean and the atmosphere is so relaxing. I specially love this place because of the staff. They are absolutely amazing. I came in with my two month old and he got really fussy in the middle of my session and the girls without hesitation were willing to help me by picking him up and holding him until I was done. Let me tell you I've never seen my baby smile so much, I think he loved them more than I do. I've been getting the dip powder polish and it's great. Kim is the nail tech I always go to and she always does an OUTSTANDING job. I will continue to go there because of all around amazing place. read more

Herbal Nails & Spa - Love my new color Dip Powder - Nail Salons Near Me - Pensacola, Florida

The receptionist was very easy to book an appointment with same. When I walked in I had no wait time and went straight to pick out my polish color. My pedicure came out very neat and clean and I'm very pleased with the service and the technician. Highly recommend and will definitely return! :) read more

This was the 2nd time I visited this salon, and it was like a night and day difference. First off I waited over an hour for my appointment when she told me it wouldn't take long at all since only 3 people were ahead of me. Then when I was finally seated my dip nails took over 2 hours to finish. Two people were finished in the time it took Andy to complete my manicure. He was very rough with my nails by the time he had finished two of my fingers were bleeding and all of fingers were badly scuffed from the Dremel. It's going to take weeks for my hands to recover from this manicure and I certainly don't think I will be coming back due to the lack of service and inability to provide a pain free manicure read more

Herbal Nails & Spa - Nail Salons Near Me - Pensacola, Florida

I've been going to this salon for over 6 years and CONSISTENTLY seeing the same nail tech. She is absolutely, by far, the best I've ever been to. In the last year the salon took on new ownership which, for the most part, has been good except for a male receptionist who should not be working in customer service at all. He was very rude on the phone when there was a problem with my appointment time and he would not take any time to figure out why. The other female receptionist who is extremely nice figured out the problem. And just today the male receptionist left me on hold for 7 minutes and when he came back on he didn't say sorry for your wait, he said "yeah"... I said excuse me? He said, yeah snarky. If it wasn't for my nail tech I wouldn't go back because of him! read more

We made an appointment to get manicures and pedicures and were treated like an inconvenience. The girl who works the front desk is not very welcoming or hospitable. Our nails and toes looked nice, but won't be returning due to the lack of professionalism. read more

I really enjoy my visits to Herbal Nails. I see Ann for dip powder every 3 weeks and she always does a wonderful job! The salon is always very clean. It is a big space and there are always a lot of technicians working. I would highly recommend getting your nails done here! read more

If I could give it 0 stars I definitely would've. This was my first time going and I don't plan on ever going back. I walked in 5 minutes after they opened and they didn't seem busy, but I felt like my manicure was rushed. The shape of my nails are all different with none of them being straight at all. I'm not sure if the pictures do it any justice but they look very bubbly and are shaped like friggin' eggs. When we decided on length, the technician literally cut all 10 of my nails in 30 seconds. That resulted in some of them being longer than the others. I'm typically not a prick when it comes to things like this, but when they are visibly noticeable from a distance is when it starts to bother me. Overall, I just wanted a cleaner and professional look and I got the complete opposite. read more

Herbal Nails & Spa - This particular nail is wide as hell - Nail Salons Near Me - Pensacola, Florida

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Less than a half star, I never make reviews but I set a price for a full set of dipping nails, plus $ 5.00 extra for the coffin shape so $ 50.00top dollar. I had a very bad experience here! The technician make me bleed, trying to pull out my old nails; he was in a hurry and in very bad mood, horrible! I got so upset so I just told him I DON'T WANT ANY SERVICE. read more

My 9-year-old daughter and I had a mani-pedi as part of our girls' day while on vacation. We drove almost an hour for the Groupon deals we found near each other. (I thought it would be worth the trip for such a deal at such a wonderful looking place.) They were very nice in that they let me make a last-minute reservation and adjusted the pricing for a kid's mani-pedi (she charged regularly for a kid's pedicure and only $5 for a nail change since a manicure on a such tiny nails is pointless.) As for my mani/pedi, it was okay. I liked the addition of the grapefruit and lime to the pedicure, but my manicurist acted disgusted, was not very friendly and wouldn't talk to me. This is why I don't have my nails done very often. It's hard for me to pay to feel so out of place. I told my manicurist that I rarely have my nails done and she offered to upgrade my pedicure for only $10 more. I declined....mainly because I'd already declined twice to the lady who checked me in. I don't like to be pressured into spending more once I've already decided which service I want. It looked like everyone else in the salon was smiling and having a good time with their manicurists. This will not be on my "must return" list. read more

Herbal Nails is simply amazing! The location is incredible clean and all the staff is friendly! I go every two to three weeks to get my nails done and each time they turn out great! The pedicures here are so relaxing, they take their time to make sure they're done right. I have tried other salons and no one compares to Herbal Nails. I would highly recommend going here. read more

The front desk girl is always so rude. I've been going for years, and she is always there and treats everybody the same--condescending and rude. If we treated our patients or customers the way she does, it would be inappropriate and we'd be reprimanded. The reason we keep going back is for Kim and how good of a job they all do. read more

As one of the previous reviews mentioned - let me echo that I'm excited about this nail salon! It's new, clean, and the service is great! The staff members are very friendly. Another pro: convenient location, near UWF. In addition, they use natural products - no harsh chemicals! They have an array of natural nail polish colors. And, they have the cutest Hello Kitty pedicure station for young children. Cheers for happy fingers and toes! Tip: make an appointment beforehand. read more

Herbal Nails & Spa - Pedicure time! - Nail Salons Near Me - Pensacola, Florida

I went here when I was a freshman at UWF about 2 years ago so I can't say if things have changed because I never went back after they jacked up my manicure. We first called ahead to make an appt. I was getting their version of an acrylic fill with gel on top. When we arrived - the front desk lady said there must've been a mess up on their end in scheduling and asked if we would mind waiting 20-30 mins. I didn't mind it was a Saturday. We ended up waiting 45 mins - and when we did start - my tech was in a total rush. Yes it was a Saturday and it was packed but that doesn't mean you rush through things and here's why! She cut my cuticles on 3 different fingers enough to where they were they completely dried out and crustified my cuticles- note she was not even cutting my cuticles - she was sanding off the excess "acrylicafter she did my fill. After she painted - everything was fine until the top coat. Everyone who gets gel knows that if you get the top coat on the skin and not keeping it sealed on the nail can cause it to peel up later. But not only was there so much top coat on the sides of my fingers - but once I put it in the light to set I saw just how much was on the sides and pulled them out since it started to burn to already find that the thin layer of top coat had already hardened into what looked like nasty flaky skin. I looked like my fingers were shedding skin! They owner caused a huge scene asking to fix it - I have severe Social Anxiety and it was so embarrassing having to decline her offer since I had already been in the store for 2+ hours in front of everyone. I refused to pay full price and only paid $25 for the manicure I received correctly up until her rushed final steps. Mind you I went to this place a total of 4 times trying to give it a chance. I understand they're cheap and catter to students but you definitely get what pay for here lol which is not much. If you want a spacious spa that's not so cramped like Herbal Nail - I would recommemd Bellagio Day Spa. They have lots of staff and almost never have a wait (unless it's the weekend). And I've never had a problem there. UPDATE!!! I FOUND THE PHOTOS!! As you can see my cuticles were a mess. I know I did not pay for a manicure but even the salon I go to now always applies cuticle oil at the end - but I don't even think that cuticle oil could've saved this. This place does not know what they are doing. read more

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I have always had a good experience with this spa up until today. I used the online apt process like I always do but now they have something called "waiting list 1 and waiting list 2." So my usual nail tech was not in today so I thought I would use the "waiting list" option. WRONG!!!! I signed up for what I thought would be a 9:30 apt but when I got there, the lady at the desk said that because I was on the "waiting list" I did not actually have an apt. :( What the heck! So, the waiting list is just that......I was waiting for someone to cancel then I would have an apt. Even though, I saw 2 nail techs with no one at their stations and on their phones! I do NOT suggest you use the "waiting list" option! Terrible idea! read more

Nice and friendly staff, great prices and a very clean and modern facility. Prices are in-line with other nail salons in the area but here you are treated like royalty. We will be back for more specisl treatments. read more

Herbal Nails & Spa - Relaxing in the spa chairs - Nail Salons Near Me - Pensacola, Florida

I made what I thought was an appointment for this morning on their website. Turns out I made an appointment to be on a waiting list. The appointment on their website does say Tech Waiting list. Which I misunderstood as a fill in or new tech not that I didn't actually have an appointment. When I came in and the receptionist told me she seemed like she did not really care. When I told her I clearly misunderstood the appointment I thought I was making she just repeated to me the same thing she had just said. read more

I am very perplexed at the bad reviews, even the few times I went without an appointment I was taken right away. Yes, there are technicians that are better(maybe more experienced) but even the less experienced people doing my mani/pedi have been pretty great. I love their appointment app. Other nail salons say they make you an appointment but when you arrive it seems you still have to wait. Overall, this is the best salon I've been to! read more

Great service great options. In and out. Did the signature pedi -$35. Rubbed my feet and legs with fresh oranges and mint. Water was perfect. Massage was about 10-15mins. It was great. No rush, took their time. Asked me if I wanted something to drink twice! Very nice. After my pedicure the manicurist was ready for me (Ounah?-might have spelled that wrong). Manicure -$35 ... they had color options I didn't even know about. I upgraded to the "chrome" dip options(+$15)... to live on the wild side. No regrets I love the candy coated chrome color. Not too crazy just right. Really nice she took her time and gave me the shape length and look I wanted. Perfect. Great experience overall. Cons: no Essie color options, no military discount Suggestions: + I know they are going for the tranquil experience but the place is pretty busy and they have 3 tvs in there and there is no good music or no movie playing. Some entertainment can happen so those who aren't talkers or who don't want to be in someone else's conversation can have a distraction + the soak off process with the foil was a bit messing. Implement those big plastic gloves (ones your favorite cafeteria chef wears when passing out food). Put those on clients hands after the foil so the acetone drops in the gloves not everywhere else and client can still use their hands read more