Herbal Nails & Spa
Services - Herbal Nails & Spa
Manicure
Manicure and pedicure
Nail fill-in
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My nails are so sloppy he took a hour and had a attitude the entire time and was rough with my hands 60$ for sloppy nails I left a tip and didn't even get a thank you just a nod.... I arrived 4pm and it wasn't busy ...they close 7pm I don't understand what the issue was but okay... won't be returning
A much needed mother/daughter date, we both had the Signature Pedicure: exfoliating scrub/cuticle conditioning/Marine mask/FOOT MASSAGE! OMG , it was Heaven. Followed by a Shellac Manicure with cuticle conditioning and massage. Perfect ending to a very busy moving week...and yes we have matching color
I've been going every 3 weeks since 2018 and the service is always exceptional with my nail tech. They go above and beyond for me. I couldn't ask for a better nail tech. They truly care about their clients and quality of work!
I went to get a dio manicure with some gel designs and was super let down. My cuticles were not cut down and cleaned properly, even though I asked the tech (male) to clean and cut them. The design was not done well. The dip wad done so poorly that the back end of my nails keep getting stuck in my hair while brushing. Typically this happens after a couple of weeks during growth. I will never be back. They only get two stars bc the place was very clean.
Candy was my nail tech and did an AMAZING job on my nails! Exactly what I wanted for the fall season. I chose different orange tones for my nails and it turned out so CUTE! Got many compliments at work the next day. She also took her time to make sure every nail looked good. I will be asking for Candy every time! Love it!!!
This is my second time going to herbal nails for a gel manicure. The first time I went about a month ago. I had made an appointment with a friend. When we got there she was taken directly to a table to start her manicure, while I waited 20 minutes to be seen despite having an appointment. Once I was seated it was across the room, as if we hadn't booked together. The manicure I got that day was great and actually lasted 4 weeks without chipping. Having had a good manicure the first time, I decided to make an appointment for today. After looking at reviews I booked with a tech that came recommended. The color that I picked today was a shimmery white. When I showed the tech she said okay then went to look for it. When she came back to the table she pointed out another color on the ring saying it was a good one. I agreed that it was nice but I preferred the original color I had picked. Although the bottle she had did match the number on the sample I picked, it was clear that it was a bubblegum pink in the bottle (like the color she pointed out to me on the sample ring). I thought maybe the color would change under the lamp light, but it did not. The color I ended up getting is pretty but not what I asked for. I'm not sure if the tech knew it was a different color from what I chose and was pointing it out to me or not. But either way it was not clear and I did not say it was the color I wanted. During the manicure my cuticles were cut too short on multiple nails, one producing blood. I was not asked what shape I would like my nails to be either. Multiple times she got gel on the skin of my fingers. Despite trying to wipe it off before putting it under the light, I was still having to peel it off on the drive home. I've been to 4 nail salons in the area and this is by far the best, still getting 3 stars. My experience has rested highly on which tech I get. All in all it wasn't great but wasn't terrible. My nails will look nice once they heal. I'll likely be back as long as my cuticles don't get infected like they have from other salons in the area.
****EDIT AT THE BOTTOM**** I was very very disappointed at my experience. The entire time the lady, Candy literally made every one of my nails bleed from my cuticles. Did not receive any kind of discount. Awful awful experience. Never going back. Edit: almost immediately after this review posted I had someone from the store calling me and apologizing getting me a refund on my service. Bc of the customer service care that is why the stars go from a one to a four. I will be returning bc I have friends that go here often & enjoy there experience & I will give another chance once my nails are all healed.
Loved this nail salon, I had the Herbal Pedicure, it had Everything 1 1/2 hrs. Love that all the tools are new. Starts off with a soak including cucumber, oranges, lines. This was a first the massage, included hot stones followed by parafin. It doesn't get better.
Came in to get a pedicure. Personal care is so important. I was greeted immediately and I decided on the luxury pedicure. It consisted of a hot wax, leg massage and the upgraded pedicure. Angela took really good care of me and she is quite the jokester. She took very good care of me and made sure to pay attention to every detail. I will definitely be back and if you're in the army, stop by and ask for Angela. read more
8 months ago
Had an amazing Sandalwood Harmony Pedicure! So relaxing with sugar scrub, oils, and a complimentary virgin passion fruit mojito!! Celina did such a thorough job on my toes and feet. Everyone at this spa was kind and friendly. Will most assuredly be back! read more
1 year ago
I'm not typically one to leave reviews, but I had such a good experience here that I had to! I brought my four year-old niece in last week, this is our second year in a row coming here for a manicure and pedicure together. It's kind of become our little ritual when I fly into town. Paul (I believe) did my nails and they turned out beautifully, I'm so sad that I can't remember the nail tech's name that took such great care of my niece, but she did such an amazing job and was so patient with her and her Mani and Pedi turned out so perfect! We will definitely be back every time I am in Pensacola for a visit! read more
1 year ago
My nails are so sloppy he took a hour and had a attitude the entire time and was rough with my hands 60$ for sloppy nails I left a tip and didn't even get a thank you just a nod.... I arrived 4pm and it wasn't busy ...they close 7pm I don't understand what the issue was but okay... won't be returning read more
A much needed mother/daughter date, we both had the Signature Pedicure: exfoliating scrub/cuticle conditioning/Marine mask/FOOT MASSAGE! OMG , it was Heaven. Followed by a Shellac Manicure with cuticle conditioning and massage. Perfect ending to a very busy moving week...and yes we have matching color read more
2 years ago
3 years ago
I've been going every 3 weeks since 2018 and the service is always exceptional with my nail tech. They go above and beyond for me. I couldn't ask for a better nail tech. They truly care about their clients and quality of work! read more
2 years ago
2 years ago
3 years ago
3 years ago
They were nice people but my nails ALWAYS last over a month at my usual place. One broke within the first week, went to get it fixed AND THEY CHARGED ME TO FIX IT! Not even a couple days past two weeks all of my nails on my right hand broke off. Unfortunately will not be returning read more
2 years ago
2 years ago
5 years ago
I went to get a dio manicure with some gel designs and was super let down. My cuticles were not cut down and cleaned properly, even though I asked the tech (male) to clean and cut them. The design was not done well. The dip wad done so poorly that the back end of my nails keep getting stuck in my hair while brushing. Typically this happens after a couple of weeks during growth. I will never be back. They only get two stars bc the place was very clean. read more
5 years ago
Candy was my nail tech and did an AMAZING job on my nails! Exactly what I wanted for the fall season. I chose different orange tones for my nails and it turned out so CUTE! Got many compliments at work the next day. She also took her time to make sure every nail looked good. I will be asking for Candy every time! Love it!!! read more
3 years ago
5 years ago
This is my second time going to herbal nails for a gel manicure. The first time I went about a month ago. I had made an appointment with a friend. When we got there she was taken directly to a table to start her manicure, while I waited 20 minutes to be seen despite having an appointment. Once I was seated it was across the room, as if we hadn't booked together. The manicure I got that day was great and actually lasted 4 weeks without chipping. Having had a good manicure the first time, I decided to make an appointment for today. After looking at reviews I booked with a tech that came recommended. The color that I picked today was a shimmery white. When I showed the tech she said okay then went to look for it. When she came back to the table she pointed out another color on the ring saying it was a good one. I agreed that it was nice but I preferred the original color I had picked. Although the bottle she had did match the number on the sample I picked, it was clear that it was a bubblegum pink in the bottle (like the color she pointed out to me on the sample ring). I thought maybe the color would change under the lamp light, but it did not. The color I ended up getting is pretty but not what I asked for. I'm not sure if the tech knew it was a different color from what I chose and was pointing it out to me or not. But either way it was not clear and I did not say it was the color I wanted. During the manicure my cuticles were cut too short on multiple nails, one producing blood. I was not asked what shape I would like my nails to be either. Multiple times she got gel on the skin of my fingers. Despite trying to wipe it off before putting it under the light, I was still having to peel it off on the drive home. I've been to 4 nail salons in the area and this is by far the best, still getting 3 stars. My experience has rested highly on which tech I get. All in all it wasn't great but wasn't terrible. My nails will look nice once they heal. I'll likely be back as long as my cuticles don't get infected like they have from other salons in the area. read more
4 years ago
8 years ago
****EDIT AT THE BOTTOM**** I was very very disappointed at my experience. The entire time the lady, Candy literally made every one of my nails bleed from my cuticles. Did not receive any kind of discount. Awful awful experience. Never going back. Edit: almost immediately after this review posted I had someone from the store calling me and apologizing getting me a refund on my service. Bc of the customer service care that is why the stars go from a one to a four. I will be returning bc I have friends that go here often & enjoy there experience & I will give another chance once my nails are all healed. read more
9 years ago
Loved this nail salon, I had the Herbal Pedicure, it had Everything 1 1/2 hrs. Love that all the tools are new. Starts off with a soak including cucumber, oranges, lines. This was a first the massage, included hot stones followed by parafin. It doesn't get better. read more
7 years ago
10 years ago
I love this place. Brought my mom in the first time when she was visiting and she fell in love with it so I continue to go there. It's clean and the atmosphere is so relaxing. I specially love this place because of the staff. They are absolutely amazing. I came in with my two month old and he got really fussy in the middle of my session and the girls without hesitation were willing to help me by picking him up and holding him until I was done. Let me tell you I've never seen my baby smile so much, I think he loved them more than I do. I've been getting the dip powder polish and it's great. Kim is the nail tech I always go to and she always does an OUTSTANDING job. I will continue to go there because of all around amazing place. read more
3 years ago
8 years ago
This was the 2nd time I visited this salon, and it was like a night and day difference. First off I waited over an hour for my appointment when she told me it wouldn't take long at all since only 3 people were ahead of me. Then when I was finally seated my dip nails took over 2 hours to finish. Two people were finished in the time it took Andy to complete my manicure. He was very rough with my nails by the time he had finished two of my fingers were bleeding and all of fingers were badly scuffed from the Dremel. It's going to take weeks for my hands to recover from this manicure and I certainly don't think I will be coming back due to the lack of service and inability to provide a pain free manicure read more
8 years ago
4 years ago
Business owner information
Beth T.
Thank you for your continued patronage, Cherri! I am saddened that…
7 years ago
7 years ago
If I could give it 0 stars I definitely would've. This was my first time going and I don't plan on ever going back. I walked in 5 minutes after they opened and they didn't seem busy, but I felt like my manicure was rushed. The shape of my nails are all different with none of them being straight at all. I'm not sure if the pictures do it any justice but they look very bubbly and are shaped like friggin' eggs. When we decided on length, the technician literally cut all 10 of my nails in 30 seconds. That resulted in some of them being longer than the others. I'm typically not a prick when it comes to things like this, but when they are visibly noticeable from a distance is when it starts to bother me. Overall, I just wanted a cleaner and professional look and I got the complete opposite. read more
Had a groupon and went for my first time. Very nice and clean establishment. Very clean and nice chairs. I love the light and airy feel, live plants sprinkled throughout. Nice selection on polishes. They even had a kiddie chair - hello kitty for kids. Nice instrumental music. I had purchased a mani pedi groupon but upgraded my mani for their version of gel nails. I came at opening time so I was seated and attended to immediately. The pedicure was awesome. They put fresh fruit in your water and then use them to give your massage at the end. I had the dip powder manicure. Pretty cool technique. No harsh fumes and no UV light. The process seemed quicker than gel nails. I felt as though my technician - lena was a little distracted and missed some parts of my nails. I had to point out a few mistakes. I love the color and the process especially being that I'm pregnant. However, some of my nails have a heavy feeling - I guess the product used. Overall, I really enjoyed my experience just wished my tech was a little more attentive. read more
4 years ago
7 years ago
As one of the previous reviews mentioned - let me echo that I'm excited about this nail salon! It's new, clean, and the service is great! The staff members are very friendly. Another pro: convenient location, near UWF. In addition, they use natural products - no harsh chemicals! They have an array of natural nail polish colors. And, they have the cutest Hello Kitty pedicure station for young children. Cheers for happy fingers and toes! Tip: make an appointment beforehand. read more
10 years ago
8 years ago
6 years ago
8 years ago
I went here when I was a freshman at UWF about 2 years ago so I can't say if things have changed because I never went back after they jacked up my manicure. We first called ahead to make an appt. I was getting their version of an acrylic fill with gel on top. When we arrived - the front desk lady said there must've been a mess up on their end in scheduling and asked if we would mind waiting 20-30 mins. I didn't mind it was a Saturday. We ended up waiting 45 mins - and when we did start - my tech was in a total rush. Yes it was a Saturday and it was packed but that doesn't mean you rush through things and here's why! She cut my cuticles on 3 different fingers enough to where they were they completely dried out and crustified my cuticles- note she was not even cutting my cuticles - she was sanding off the excess "acrylicafter she did my fill. After she painted - everything was fine until the top coat. Everyone who gets gel knows that if you get the top coat on the skin and not keeping it sealed on the nail can cause it to peel up later. But not only was there so much top coat on the sides of my fingers - but once I put it in the light to set I saw just how much was on the sides and pulled them out since it started to burn to already find that the thin layer of top coat had already hardened into what looked like nasty flaky skin. I looked like my fingers were shedding skin! They owner caused a huge scene asking to fix it - I have severe Social Anxiety and it was so embarrassing having to decline her offer since I had already been in the store for 2+ hours in front of everyone. I refused to pay full price and only paid $25 for the manicure I received correctly up until her rushed final steps. Mind you I went to this place a total of 4 times trying to give it a chance. I understand they're cheap and catter to students but you definitely get what pay for here lol which is not much. If you want a spacious spa that's not so cramped like Herbal Nail - I would recommemd Bellagio Day Spa. They have lots of staff and almost never have a wait (unless it's the weekend). And I've never had a problem there. UPDATE!!! I FOUND THE PHOTOS!! As you can see my cuticles were a mess. I know I did not pay for a manicure but even the salon I go to now always applies cuticle oil at the end - but I don't even think that cuticle oil could've saved this. This place does not know what they are doing. read more
5 years ago
10 years ago
Nice and friendly staff, great prices and a very clean and modern facility. Prices are in-line with other nail salons in the area but here you are treated like royalty. We will be back for more specisl treatments. read more
5 years ago
7 years ago
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More info about Herbal Nails & Spa
10015 N Davis Hwy
Ste 300
Pensacola, FL 32514
Directions
(850) 857-1000
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http://herbalnailsspa.setmore.com
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