Finally! I had a great experience calling a tow company for my stranded car by the form of AutoFox…read moreTowing. My clutch slave cylinder popped, relegating shifting impossible. I called a bunch of towing companies around the area. Either they can come to my aid at a relatively short time for a ridiculous amount or come and a ridiculous amount of time for a relatively sane amount of fee. AutoFox Towing straddles in between, with an ETA of about an hour and a half form Pittsburg to Brentwood. They came much earlier at 45 minuities which was great. What's really even better was that me and the driver had a great time chit chatting as we drive towards my place. Food was in the discussion and we hit it off; talking about where are the great spots for good food the the Tri-Delta. Great service, very friendly, and absolutely professional, AutoFox Towing is there for you at the time you need towing the most.

Great company- I was stuck off the freeway in not a great location near Lafayette and phoned 4…read moretowing companies. AAA would not assist unless I pay a reinstatement fee of $75.00 then there was a 24 hour wait time, as my aaa had just expired. Ended up cancelling my aaa insurance and roadside service due to their rudeness. Who was the most professional was AutoFox Towing. The owner called right back and offered to assist me asap. He left the Pittsburg /Antioch area to assist me. He was quick, efficient and effective. I had expected to be on the side of the road waiting for an Uber as AAA would not allow me to ride in the tow truck. AutoFox is reasonable price, and very professionally and took me to my mechanic then drove me home. Both were a reasonable distance. I will definitely call them again when I need a tow. They are worth every penny! It's the kind of old school service. Thank you again for your assistance.

I called the Clayton location, and the experience was very poor--the customer service was…read moreunprofessional and discourteous.

Thank you, Angel, for the incredible service! We were looking for a towing company when a friend…read morerecommended Hero Towing. When we called, Angel was professional, gave a very reasonable quote, and took great care of our car.

Professional. Efficient. The best towing company in Pittsburg! Both Dave and Ed are experts in…read moretheir field. I appreciate the time and effort that Ed took to survey the area, arrive early to the pick up point and communicate with the drop off location that my vehicle was on it's way! Definitely recommend Ramos Rescue Towing to anyone needing excellent towing services. They also help with lockouts, gas delivery, jump starts, tire repair and motorcycle towing. Thank you Dave and Ed! I appreciate you.

Great service very friendly! Very quick and the price was very fair man! This is my guy from here…read moreon out!

These guys did over $21k worth of damage to my Mclaren by the way they strapped it down - I have…read morethe photos of before it was on the bed, and then after. Ripped off my front fenders and bumper and then stopped all communication with me. Do not allow this company to touch your car!!! They are denying all damage. Total scum of a company.

This place has stolen from me and they need to pay me back. My brand new Toyota 4 runner that was…read morepaid in full and registered to me was taken to Concord tow. I had to pay them 8,000 to get my car out and then my car was taken again. When I tracked my car down I was told they auctioned and sold my vehicle. I then purchased a truck that I paid in full on and was registered to me. I was mugged and my car keys were taken. The vehicle was taken and had all my belongings in it as well as a 3,000 bike. I was told this car was auctioned and sold as well. I really don't want to have to go through a lawsuit . I was in a hospital and was unable to do anything until now. I just wish they would resolve this!

We had called AAA and they showed up and gave us the run around (basically a list of excuses on why…read morethey could not tow our large SUV and wasted 3 hours). I called Ace and they were great on communication, time expectations, as well as service. The owner showed up and had our car on his truck in 15 mins. Clearly they know what they are doing and I would highly recommend.

This is the first time that we had to use a tow that was not part of AAA program. AAA only takes…read morecars from your home to a shop or from a shop to another shop not from a shop to your home if that makes sense. Ace did an awesome job as well as his staff and were able to accommodate us right away as we needed our car towed from the Mercedes dealer back to our home. The part will not be in from Germany until October and Mercedes will not let us keep our car on their lot. Thank you Ace for a speedy job and for your excellent staff/employees!

Retired my older Honda today through the buy back CA program. I drove it to Fernandes Auto wrecking…read moreand it literally took less than 10min. A special thank you to the lady who assisted me (forgot her Name) such a sweet lady who understood how sad I was to let go and offered to let me get a few pictures for memories. Also, Taylor & Steve were extremely nice as well. Today was hard but working with them made it a bit easier. I had 25 great years with my ol faithful Honda!

Unreliable service. I called for a tow for an unauthorized vehicle parked in my assigned parking…read morestall at 7:30 p.m. It is now 10:15 p.m., and there is still no tow truck in sight. No one has called to provide an update or communicate the delay, and it appears that no tow truck was ever dispatched. If you need prompt assistance, I recommend contacting another towing company.

These guys have been great! Nadeem, Juan, Ezekiel, & Alfredo are all super chill guys. We've been…read moreusing them as our regular maintenance shop on both our vehicles, since we've moved to the area 2 years ago. They really go above and beyond to accommodate you. Their prices are very reasonable compared to anybody else in the area. I've been ripped off before so I definitely do my research before going into any auto shop. But these guys are very honest and do great work. Highly recommend!

This was by far the worst experience of my life. Staff and management has serious communication…read moreissues. I have a Porsche Taycan full electric and they did a horrible job of installing and communicating on how to use the Intoxalock gadget. As a woman driver, who could be stranded due to lack of any instructions at all due to their lack of knowledge on the high end electric car and extreme unprofessionalism! My car didn't work after I made one stop after picking it up from them two days later snd after a hefty bill. I paid approx $500 in Lyfts for the two days. When I was stranded around 830pm alone, I called Intoxalock first and they stated the error on the screen was from the installer error with wiring and not them. It stated "Transmission failure". I had to get a ride home myself after the ride owner decided to play game on Intoxalock. DO NOT recommend OR go to them!!

Had to tow my car (sedan) for 2.5 miles. Got a wait time of 30 minutes and I waited no longer!…read more Agent loaded my car safely and quick. I got to my car to the destination in less than 15 minutes. I am not sure about the rates for towing in my area but it wasn't anything crazy.(I payed $150)

This is by far the best towing company in the Bay Area. They know what they are doing. The care and…read moreattention they take while towing your vehicle is far superior to any other towing service I've ever used. Professional and kind drivers. It is never fun to have to have your car towed but these guys make it a lot easier.