My first time coming here due to my muffler falling off they are very nice and the work was done quickly and the price was reasonable. Thank you read more

I have no issues with the work as its just new. I do have an ISSUE with your billing practices!! You need to tell everyone that makes an appointment with you the scam surcharge for using a credit/debit card AND you take NO CHECKS. You know that NO ONE walks around with $500+ dollars in their wallet when they come into your shop, so you got them, and you know - shame on you for such a shady practice. read more

Amazing Company with a great bunch of guys! Mikey and the other guy that welded my custom exhaust together did a great job on it. Took about an Hour and a half roughly to do so it doesn't take up much of your time. They are also very helpful with everything answering all my questions and showing me what exactly was going to be done. Came out sounding nice and the price for it all wasn't bad at all. If you want a Custom exhaust put together on your vehicle THIS is the place to get it done. Good job Fellas Gavin H read more

Gotta say...the glowing reviews were tough to ignore. And so I ended up at Henry's. It was very tough to locate via Google Maps when I found myself a block away. But I persevered. First World Problems indeed. It's kinda jacked up but I've seen worse. Dirty rug, chairs in bad condition, etc. But it's a garage so chill out. I've seen worse. I've been quoted at $595 by Chapel Hill Tire so I wasn't expecting much in the way of good news. These guys looked at my car and said it would be $109, parts and labor. A brand new muffler. Places told me it was a 90 minute job. Henry's did it in an hour (tho they predicted 30 mins). It's bare bones - no free coffee or snacks. I didn't feel entertained by the soap operas on TV either. But that's okay, just bring a charged phone with lots of games on it. Also, lapses in memory made me waiting after my car was fixed and no one told me. Then they didn't know where my key was. Not a perfect visit, but I'm blowing that off. All I can say is that I was impressed with everything else. Good natured folks in the garage too. This is how you run a business. read more

Henry's Muffler Shop - Inside - Auto Repair Near Me - Raleigh, North Carolina

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My husband stopped by today to get some exhaust work done for a project truck. Shop went above and beyond. Work quality was top notch. Will be recommending to everyone. read more

Highly recommend this muffler shop. Our daughter's older Subaru failed the yearly inspection and we were told she had a minor exhaust leak. Our go-to mechanic, Ernie Lee, does not do muffler work but recommended Henry's. If Ernie tells us to go somewhere, we do! Henry's got us in at 2 pm, saw the problem and not only fixed it but saw that a previous weld was done not only poorly but incorrectly. Henry's put in a new flexible muffler coupling and wow - no more rattling! $230 out the door for the parts and labor and a much more quiet car! A total win! read more

I went because my car was getting loud, thought I needed a new muffler. They checked my car said it was a small hole that they could patch and they did for about 60.00 Bucks! I trust them and I always go to them with any issues. read more

Never thought I would review a muffler shop but Henry's muffler is the BEST!! If you EVER need exhaust work don't think twice about using Henry's. I've been to the one on Millbrook twice now, several years apart. They are really nice and VERY knowledgeable. Had two bolts that had rusted and they didn't know if they could get them out. The gentleman working on my car kept me in the loop, made sure I was aware of what was going on and didn't talk to me like I was a woman but just another car owner. By using a trick he had found over his years of experience he got the 2 bolts out saving me money and getting the job done that I needed and didn't charge me an arm and a leg!!! Cannot recommend this place more!!!! read more

Can't say enough about the service here. The immediacy and professionalism in handling my muffler prob was outstanding. Clear communication on the diagnostic findings, length of repair time and cost were spot on. I'm an old guy with little patience for BS and "getting over" on customers...This place is an example of, "Doing it Right". If you hit any place other than Henry's for the services they provide, you may get lucky...And then again, you may have missed out on a solid business that I believe puts making money in a balanced equation with serving customers correctly. read more

Knowlegable, honest, affordable local Shop. That found my problem, ( on a 2017 Elantra with 84K miles ) explained it to me, showed me the faulty parts, and recommended 2 possible solutions . . 1 pro preferred with a new connector and 1 fix re-using and keeping existing parts. I chose solution 1 and everyone was happy. Highly recommended !! read more

To John and his crew. Thank you guys for the excellent service and your expertise in diagnosing the issue with my most annoying rattle problem on my Vette. Didn't take them but 15 minutes to identify the culprit and then go and correct it. I highly recommend this shop for your Exhaust needs and repairs. The price was very reasonable. Thanks guys. read more

My son has brought his Jeep in a couple times for different mods. The guys are awesome and always explain everything to this "simple" mom. First time we visited was after my son and his friends decided to make a modification on their own...they were great about helping us out and getting us back right. They gave him a lot of knowledge going forward. I highly recommend!! read more

Very disappointed in work recently done. Their fix did not work and permanently prevents improvement on the problem. Would not recommend!

Excellent service! I had scheduled an appointment for an exhaust leak, and was looking for an estimate on repair. I was met immediately after parking my car. (Cannot go inside during COVID). Within minutes, they had my car on the lift, and gave me an estimate. Turns out I only needed a minor repair. (A less capable shop said I would need from the catalytic converter back replaced!) Friendly people, fast, efficient, they know what they're doing! The only negative is the parking situation, but given their service, it's understandable. Definitely recommend! read more

I'm never quite sure whether I trust ratings or not but I went with this because it had a five star rating. I was not disappointed in the least! I have a 2000 Mercedes which required a new muffler. Mercedes wanted to replace the whole thing. They repaired a hole for $75. When I left I still had a rattle so I pulled back in and they put it back up on the lift and found the heat shield was tapping the muffler. they repaired that at no charge. That is good old fashion customer service!! Thank you read more

Just moved here from KY and didn't know where I would get quality service. I am overwhelmed at how expertly and honestly I was treated at Henry's. Jeremy was so professional and experienced and genuine. I felt like a member of their family. No sales gimmicks or aggressive sales pitch, just honest information and prompt, high-quality professional work at affordable prices. Strongly recommend!!! read more

I am giving 5 stars for not having work done at Henry's shop. my emissions idiot light came on and through my own research and some symtoms the car has I figured it was the catalytic converter. Henry's looked at it for free and said that it wasn't the cat converter. They believed it to be an emissions system leak and it might just need a gas cap. I ordered a gas cap and we'll see. I am just glad they didn't sell me a catalytic converter when I did not need it. read more

Best customer service a muffler shop I've ever experienced. I pulled up without an appointment and they so happen to have a bay open with Time to delete my resonator and they have very reasonable prices definitely recommend!!!! read more

My experience couldn't have been better. Donald quickly diagnosed what I thought was a major issue. I setup an appointment and the issue was quickly resolved at no charge. This is a friendly, efficient and honest business, because I know some auto repair businesses would have not handle this that way. I would definitely return to Donald's shop, if I needed repairs in the future. read more

Very impressed! Can't say anything negative. My car was almost totaled from a rear end collision. By recommendation from the body shop my car went to Henry's. I contacted the shop to discuss option. By phone and email I got my car back with a custom exhaust that makes it a standout in the crowd. Even though they are 2 hours from home I wouldn't hesitate tacking my car back for exhaust service. Thanks for the ZOOM! read more

Awesome place to do business. Many businesses can learn from how this place operates. Friendly staff and management. Work ethics is 5 star. read more

I would recommend this place to anyone and everyone looking for exhaust work needing to be done on their vehicles. Great service, great people, and very knowledgeable about the mufflers they install. We made an appt, got there on time and only had to wait about an hour and the work completed was phenomenal! We will definitely be back. read more

Porsche 911 owners, don't let the outside of the joint fool. Modest looking on the outside but quality people and quality work done inside. Henry's did the Gundo Hack on my stock mufflers on my 997.2S (no PSE). Did a great job and i love the sound of my car now Customer delight: they brought me into the shop with my car up on the racks and showed me what they were going to do and where before they did it. They also cleaned up my tips for me! hack done with 2" stainless steel pipe and includes 2 yr warranty super nice and respectful folks. great source for a Gundo hack which is a relatively inexpensive upgrade to the 911 sound. it's aesthetic only -improves sound but doesn't affect performance read more

My first experience here, several years ago, was when my then GF now wife ran over a deer and damaged the exhaust on her car. I drove the car to the shop, they saw me within a few mins of arrival, took about 5mins to weld the gaping hole shut and sent me on my way without charge. Yeah, for real. Since then, I've come back for complete exhaust systems, catalytic converter repairs and other odds and ends. Generally my experience has been good to great. Recently however, the word must have gotten out as they are quite busy every time I come by. My major complaint is that the receptionist has generally been unfriendly, uncooperative and generally indifferent to me as a customer. I still recommend the shop to friends, but with the above caveat. Ultimately, it's the work that matters. Thick skin and a little extra time is a small price to pay for quality, affordable work. read more

Went for a muffler delete and xpipes and they took my cats and never let me know when back and they said worker who did it wasn't there str8 bs read more

Needed a new muffler, nothing fancy. Replaced the muffler in less then an hour! Good price, great work. Warrantied the work too.

If i could give 100 stars I would..Saved me 300. Over traditional muffler shops!..God Bless this establishment..Hard to find Ethics anymore

I took my car to get exhaust repair work and they were able to get me in right away. Within an hour I got an estimate that was a third the price of a quote to replace a manufacturer part. Highly recommended. They get the job done. read more

WOW this was an amazing experience! My car was making a sound like a plane taking off, so I took it to a franchise business that starts with an "M" and they told me it would be $724.57 and a couple of days to get parts. So I decided to get a 2nd opinion, and based on all the great reviews and proximity to my house, I called Henry's to make an appointment. Donald fixed it for $75 plus tax, SAME day, FASTER than expected. It just need a bolt. A bolt! I am so grateful to have met an honest auto repair shop! I hope they do well! read more

This place suck. I'm pretty sure friends wrote the comments. Guy told me he remember me from the shop a few months ago. Had a Cat. Put on less than six months. Time for inspection Cat gone out. We're aware who done the work and the fact I did have a warranty. They say they don't keep receipts , work orders or any proof of work. Just a bunch of crooks half ass shop out to get over I prefer those that take pride in work and value the custOmer . read more

Recommended by Creech Imports for a repair they could have done but would have charged a lot for. Arrived slightly early to my 2pm appointment despite somewhat misleading street signage and set-back location. Hint - if you see the street sign for Lacy - Henry's is on the opposite side of the street. My car was on the lift within 5 minutes, Creech diagnosis confirmed (faulty "flex pipe") and incredibly my Acura MDX was repaired within 20 minutes. Fair price and 2-year warranty. When my muffler eventually dies, I will be back to Henry's with no hesitation. read more

I just had the best experience at Henry's Muffler Shop. Donny helped me out and got me in and out while I waited in the waiting room with my son. I got a great price too! As a women you always fear of getting taken advantage on the pricing but not here. I can't thank you enough Donny. Also thank you to the Wake Forest page on FB for referring me here. Everyone said to come here and they were right. read more

I just took my 2019 Dodge Challenger to get a mid muffler delete completed and the shop did an amazing job!! The staff is very professional and efficient. Provided recommendations before work started. read more

After having to have catalytic converters put back onto his old school Mustang, this place was my husband's first choice. I think he made the choice after calling around and getting price and time quotes. There was a small snafu but it was rectified the same day. This will probably be my husband's go-to place if he ever has muffler issues. read more

1. I found out about Henry's Muffler from a small independent Toyota shop. 2. My dealer quoted me nearly $5,000 for complete exhaust replacement for my older Toyota Landcruiser. Toyota's catalytic converters alone were $1,500 each ! Not counting another $1,000 for the tail pipe and another $500-$750 for labor. When a dealer quotes you a range like that, don't be shocked when the invoice is at the high end, they'll ALWAYS call and say 'Oh, we ran into a rusty pipe that was hard to remove or something like that to get a price increase. What are you going to say 'Oh, I'll just drive around with that rusty pipe' ? 3. I could NOT afford that, the truck wouldn't pass inspection without new CATS so Henry's was my only hope. I was VERY pleasantly surprised, NO....SHOCKED is more like it at the experience at Henry's. 4. Unbelievable in this day and age ! Brand new stainless steel exhaust system with a little more rumble, two NEW Hi-Flow catalytic converters, and even a fancy stainless steel exhaust tip for $525 ! ( this is 10% of the dealers quote ) Well.....to be fair and accurate, the dealer's quote included the front part of the exhaust which I didn't need but I got the distinct impression from Toyota dealer personnel that if you drive a Landcruiser then you're affluent and can afford sky high prices. NOT TRUE for my 5 adult family. If the OEM parts are so great why did my original catalytic converters fail at less than 147,000 miles. ( Well, the auto people blame the 10% methanol ( alcohol made from corn ) for all kinds of things these days, lawn mower carbs clogging, etc. ) 5. Donald is a really great guy ! He's friendly, knowledgable, and I think very fair and honest. He showed me my problem under my car, made constructive suggestions, gave me options and worked within my budget. The lady at the front desk is a little overworked but keeps her sense of humor. The waiting area is small but clean and a CLEAN restroom. 6. Latest results: My fuel economy went up 2-3 MPG ! An added bonus, I don't mind the rumble, it was louder at first than my wife preferred and Henry's added a special resonator to make the exhaust quieter at a very small charge. Strangely the MPG went up slightly after that BUT then I realized I'm not using the A/C as much so not a scientific measure I guess. 7. For ANY exhaust needs I don't see why you'd go anywhere else, particularly for the shiny stainless steel exhaust with its greater longevity and Henry's 2-Year Warranty. FYI to get stainless steel exhaust from a auto manufacturer, usually only High-End cars although Subaru has it. ( sorry I'm so verbose and long-winded, I just get carried away when I discover a Service Provider like Henry's. ) PS. I drove from Chapel Hill to Millbrook & Old Wake Forest Rd. in Raleigh. Well worth the drive, Walked down to the corner and had lunch while waiting for 1.5 hours. MAKE AN APPOINTMENT, THEY ARE BUSY ! read more

A shop representative at Henry's Muffler Shop promised that my gasoline issue would be resolved after the repair as well as the alert symbol that was prompting on my Ford Focus dashboard every time I started the vehicle. The gasoline issue was never resolved and the alert symbol on my dashboard came right back after a few months. Once I confronted the store manager about my concern he was very rude and unprofessional, he told me the shop representative that did my service had left and he could do nothing. This company has poor value, unaffordable and horrible overall customer service. I would not recommend them to anyone. read more

I made an appointment to bring my 14 yr old Ford Ranger in for a new muffler. I was certain based on the appearance and age, that it was time for a new one. I arrived early, and my truck was on the lift in minutes. Moments later I was informed by the technician that there was absolutely nothing wrong with my muffler, that it was a good quality muffler that should last " a lifetime" I asked him what I owe him for his time, and he said nothing, "we don't fix things that aren't broken" I don't know when I will eventually need a new muffler, but I will be back to this honest shop. Thanks guys. read more

I trust them. They are straight up and tell you if you really need something or not - give you an honest assessment of the situation and let you decide for yourself. Donald told me my muffler looked bad but was fine and didn't need fixing right now. That's how I know they are being honest and wanting to do what's best for me not just make money! read more

Henry's Muffler Shop - My muffler that looks sad but is working! - Auto Repair Near Me - Raleigh, North Carolina

Fantastic Shop with Great Customer Service Explains car concepts in an easy to understand way and did the work efficiently and effectively. Phenomenal customer service and fair pricing. Will recommend to anyone with muffler/exhaust issues. Shout-out to Brandi for the great customer service! read more

I brought my nearly 20 year old car in here to get the catalytic converter replaced at the suggestion of my typical auto shop. They were able to take care of it in less than an hour, explained everything that was going on, and took care of everything for 10% of what I would have been charged otherwise. They are very upfront with everything and I felt very comfortable having them take care of my car. Very grateful for their work. read more