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    Henry's Florist

    2.6 (48 reviews)
    Closed • 9:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Henry's Florist

    Floral design and installation

    Henry's Florist Photos

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    Reviews With Photos

    Condition of flowers upon arrival and in their option nothing wrong with brown edges!

    Flowers were delivered and had brown edges already. I contacted the florist right away and was told by Nicholas he would speak to the manager and call me back. I called two hours later and spoke with Peter, the owner, who said Nicholas wasn't there and to send pictures. I did and called Peter to confirm and he said there was nothing wrong with the flowers and hung up. I called back and someone else answered and reiterated there was nothing wrong with the flowers, they were busy and also hung up.

    Wilted roses, broken heart.
    Jennifer L.

    The first paragraph is the email I sent to Henry's Florist: My amazing boyfriend wanted to surprise me with a beautiful bouquet of pink roses on Mother's Day.  He was not able to purchase flowers because he had to take care of his elderly, home bound, and bedridden father.  My boyfriend also lost his mother on January 1, 2021.  I have had a really trying year as a mother.  I have a daughter who has Autism and ADHD and was recently diagnosed with Bipolar Disorder 1 and she has been struggling with various mental health issues.  My boyfriend and I are both teachers in large Brooklyn high schools.  We usually make referrals and recommendations to our students and colleagues when we receive great products or services. We appreciate small businesses in our borough especially. I received the flowers that my boyfriend lovingly selected for me and they were wilted and looked old and dead.  Enclosed please find the images of the flowers I received.  I know my boyfriend is devastated about these flowers. Please fix this Mother's Day heartbreak as soon as possible. Henry's Florist was extremely rude and yelled at me over the phone after I emailed the photos of these wilted roses. Henry's Florist refused to deliver a new bouquet of actual fresh flowers. Do not order any flowers from Henry's Florist. I urge you to save yourself the heartbreak and expense. I have never received such rude and poor customer service. Sending flowers is such a beautiful, romantic, loving, and thoughtful gesture. Henry's Florist does not seem to understand that concept. This is the first time I wanted to leave a zero star rating.

    Terrible service, and this is what your flowers will look like after 3 days. Most roses last 6-7 days
    A N.

    I ordered flowers via FTD.com for my wife on Monday to her job (order # FT2321086) with same day delivery selected that includes an outrageous service fee of $22. The florist calls her to say they will not be delivered on time due to traffic, I entered the order prior to 8am, but the florist could not delivery less than 15 miles away in 8 hours? My wife says you can deliver them to an address provided, the florist finally delivered them after 7:30pm to the next door neighbor. Now, after 4 days, $100 roses are dead. Terrible service, terrible product. I reported this contractor to FTD as it is reflects on them just as poorly as Henry's Florist. I posted pictures of these flowers, which are 4 days old and cared for properly.

    Marina H.

    Henrys florist did the flowers for my august 24th 2013 wedding. They did an amazing job and I would definitely recommend them to anyone looking for great service and exceptional prices. The people working there were very friendly and professional , they put together everything I wanted and more . I also received many compliments from my wedding guest and all the centerpieces were wiped off the table when the party was over . This place is great !

    Supposed to have this sent..
    Justin W.

    Worst florist I've ever dealt with in my life. Ordered through 1800-flowers and what was delivered was 100% wrong. The vase was supposed to be while Lenox; they delivered a purple clear glass vase. The flowers themselves were horrible! Half were dead and the arrangement was not even close to what it was supposed to be color and flower wise. Called the florist directly after 1800-flowers and the woman on the phone was terrible! Rude and said It wasn't her problem...you made them wrong but it's not your problem? I could hear a man yelling in the background (guessing another owner) saying it's not our problem call 1800-flowers..WORST customer service ever experienced! Ruined Mother's Day!

    what I was SUPPOSED to get
    Olivia C.

    ordered a $115 arrangement and which was SUPPOSED to feature roses Asiatic lilies, and pink tulips, instead I got roses snapdragons, and CARNATIONS!!!!!! Who wants carnations in their bouquets?? Plus, it is a HUGE price difference to substitute carnations for tulips! Absolutely horrified!

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    8 months ago

    Worst florists ever. I received absolutely different flowers than my order. Small broken flowers.

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    Page 1 of 2

    Ask the Community - Henry's Florist

    Review Highlights - Henry's Florist

    “its two months later and people are still talking about the beautiful center pieces and flowers we had at the wedding.”

    Mentioned in 3 reviews

    Read more highlights

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    Brooklyn Blooms - The " standard"

    Brooklyn Blooms

    (68 reviews)

    $$

    Clinton Hill, Bedford Stuyvesant

    I was hoping for the best but should've known from the reviews to expect the worst. And that's what…read moreI received Brooklyn Blooms does a bait and switch without any calls and does not create comparable bouquets for the amount of money spent even if flowers aren't in season or accessible. I didn't received anything close to what was advertised on their website. I've included what I ordered vs what I recieved. And I'll also include the 5 day old farmer's market bouquet I bought myself for 18.00 as a comparison. The delivery was on time but I would never trust them with a flower selection, design again. I literally have never had as horrible flower shop experience until now. I've had flowers come late - but it was what was ordered smh.

    Possibly the worst customer service experience I have ever had…read more I placed a birthday flower order online with Brooklyn Blooms on behalf of my company. I later called to adjust the note accompanying the arrangement and, to avoid any confusion, spelled the wording letter by letter to their representative. They still prepared it incorrectly. The arrangement was already two days late, despite being intended for a birthday, and we received no notification about the delay. Once I discovered the incorrect note, I immediately emailed Brooklyn Blooms explicitly instructing them not to deliver the arrangement under any circumstances and requesting that the order be canceled and refunded. From there, what should have been a very simple customer service issue became genuinely absurd. Brooklyn Blooms maintained that the flowers were delivered and the order was fulfilled. I disputed that because, to my knowledge, the intended recipient never received the flowers. Rather than resolving that discrepancy or providing satisfactory proof that the recipient actually received them, I was accused of making "unfounded accusations," characterized as a bully, and effectively called a liar for disputing their version of events. At one point, because I had placed the order under my boss's name rather than my own, I was also told, in substance, that I somehow was not involved in the situation -- despite being the person who placed the order, called to amend it, communicated with their staff, and was handling the entire matter on behalf of my company. So, to recap: I placed an order for a birthday. It was delayed by two days without notice. I called and spelled an amended note letter by letter, and it was still prepared incorrectly. I explicitly instructed them not to deliver it. The intended recipient did not receive the flowers as far as I am aware. And when I challenged Brooklyn Blooms' claim that the order had nevertheless been successfully delivered and fulfilled, the conversation became about my supposed behavior rather than resolving the actual problem. Their written response even included the line: "Your feelings are yours and valid; your behavior, however, was not." This was in response to a customer asking why a time-sensitive order was delayed, incorrectly prepared, allegedly delivered despite a cancellation request, and not refunded. If Brooklyn Blooms has verifiable proof that the intended recipient received this order, they are welcome to provide it. Until then, calling my complaint "unfounded" does not magically resolve it. I would never trust Brooklyn Blooms with another birthday, client gift, important occasion, or time-sensitive delivery. Mistakes happen. What made this experience extraordinary was how the business chose to handle those mistakes once they were raised. One star only because zero isn't an option.

    Henry's Florist - florists - Updated October 2026

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