Stems Brooklyn

I placed my order over the phone with the owner. I explained to him that this is a very special…read moreorder for my dearest friend for her gender reveal party. Her favorite flower is peonies and I wanted a beautiful bouquet from peonies. I told the gentleman to hide the bouquet in the paper so my friend won't be able to see the pink color until she find out the gender of the baby. Well there was NOT one peony flower in that bouquet. It was completely a wrong order I was given. I texted the number of the number owner later that evening. My message was read but there was no reply to follow. My three texts were simply ignored. I will never order from that place again. I paid over 100 dollars for a completely incorrect bouquet and zero response from the owner.

Thank you Miguel for providing me and my wife with a beautiful dozen roses delivered same day as…read morepromised. Being in the customer service industry I appreciate when things go exactly as planned and my wife commented these were the nicest roses she has ever received along with red rocks and vase. Bravo!

3.6 mi•Prospect Lefferts Gardens

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Les' Blooms Floral

4.8(45 reviews)

Unique, artful arrangement that was spot-on for the occasion. A breath of joy. Able to deliver…read moreday-of order. Pricing reasonable. I will absolutely use Les'' Blooms again.

I rarely ever comment but this was so disappointing. I received these flowers from my husband who…read morewas charged 75 dollars for this bouquet in person. And just happened to look at the bank statements and realized how he was bamboozled lack for a better word. Filled with lackluster fillers and no depth or fullness for the amount he was charged especially looking at the website prices and pictures. So disappointing how you can be ok not doing your job with integrity and have people who really wanna support local businesses and leave them never coming back.

1.4 mi•Bedford Stuyvesant

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Verdure Florist

4.7(23 reviews)

We used Verdure Florist for our wedding and were so thrilled to support our local neighborhood,…read morefamily-owned florist! We worked together using the venue's floorplan to create a proposal and the pricing was very reasonable. They did an incredible job - they executed my vision so perfectly and made our venue really pop. I loved my bridal bouquet and the boutonnieres to match were stunning. We could not have been happier and recommend Verdure for any and all your events! Verdure is also a great place to stop in for a just-because bouquet; Dezzie has a great eye when creating his designs, and the shop is so cute, warm, and welcoming.

Black owned and in the hood!?-yep Great customer service?!…read more-yep They had exactly what I needed? -yep The price was fair and displayed? -yep Go here!!

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Scotts Flowers NYC

4.8(430 reviews)

4.2 mi•Midtown West

Family-owned & operated

Established in 1947

I initially had some concerns about the first arrangement I received, as it didn't quite match the…read morestyle and quality I had expected from the website. However, what truly impressed me was how Scott's Flowers handled the situation. Kate was incredibly responsive, professional, and genuinely cared about making things right. She listened carefully to my feedback, communicated with kindness and transparency, and personally made sure a replacement arrangement was created and delivered promptly. The replacement bouquet featured much fresher, higher-quality flowers, and I could clearly see the extra care that went into it. While the artistic style was still a little different from what had originally drawn me to the website, I truly appreciate the team's sincere effort and commitment to customer satisfaction. Mistakes can happen, but outstanding customer service is what earns trust and loyalty. Kate turned what could have been a disappointing experience into one that made me feel valued as a customer. Thank you, Kate, for your professionalism, patience, and genuine care. I wouldn't hesitate to order from Scott's Flowers again because of the excellent customer service you provided.

Ordering online from CA on Sunday night for Monday delivery. Scott's has a great website, easy…read morenavigation! Our daughter received her beautiful bouquet on time. Exactly what we ordered!

One and Only

Sorbet Dreams

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100 Reasons

Mc Kenna's Florist

4.9(30 reviews)

2.3 mi•Glendale

LOVE!!!! Amazing owners (Diane & Rob)…read moreGorgeous flowers Fairly priced Super fun to do business with! Something cheerful in these fractured times.

Had a really good experience with Diane. Gave me good advice about the arrangement, and the…read moredelivery was prompt. Flowers really fresh and lasted a long time. Good quality, good value. Thanks, Diane!

2.6 mi•Prospect Heights, Crown Heights

Birthday Bosque

What was delivered.

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The photo does these zero justice. Diane created a stunning arrangement made to order & I got so many compliments on them.

Chrysanthemum Rare Teas & Flowers

4.8(89 reviews)

Amazing flowers!!!…read more The owner made us a wedding bouquet very last minute. Went out of her way to make sure we liked the colors, that the colors didn't clash with our outfits and height! She put thought in the composition of the different blooms/leaves/berries. And the asymmetrical shape with the leaves and buds flowing down is absolutely elegant.

What a cute little place I stumbled upon! Very family owned a wife and husband. Angel was very…read morefriendly and helpful.

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Stem

4.2(67 reviews)

2.6 mi•Fort Greene

I came in today around 1PM. I'm not sure who helped me, but she was great! There were so many…read moreflowers to pick from, but she knew just the right ones. My boyfriend loves his bouquet AND it was affordable for the area. We will be back

Not much to say that others don't know. Friendly and fresh and conveniently near the train if you…read moreneed to pick up some special flowers and travel. I walked in and they put together a cool bouquet for a friend's 50th birthday party on the spot. Nice personal attention - I felt like they took their work seriously and wanted to make something just right.

1.1 mi•South Williamsburg, Williamsburg - South Side

$40 bouquet of various flowers including Dahlias

Flowers

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Nelly's Flower Shop

4.6(124 reviews)

I used to always pass this little pocket oasis heading home. I finally stopped by. Now, it's a go…read moreto when April comes and I start my Spring/Summer garden

Cute plant store in a quieter part of Brooklyn. Lovely…read morevariety of houseplants inside and outside that are very well cared for and set at decent prices! + The best service from kitty manager who showed us around the store

2.2 mi•Clinton Hill, Bedford Stuyvesant

Bamboo Plant

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Planters

Brooklyn Blooms

3.8(68 reviews)

I was hoping for the best but should've known from the reviews to expect the worst. And that's what…read moreI received Brooklyn Blooms does a bait and switch without any calls and does not create comparable bouquets for the amount of money spent even if flowers aren't in season or accessible. I didn't received anything close to what was advertised on their website. I've included what I ordered vs what I recieved. And I'll also include the 5 day old farmer's market bouquet I bought myself for 18.00 as a comparison. The delivery was on time but I would never trust them with a flower selection, design again. I literally have never had as horrible flower shop experience until now. I've had flowers come late - but it was what was ordered smh.

Possibly the worst customer service experience I have ever had…read more I placed a birthday flower order online with Brooklyn Blooms on behalf of my company. I later called to adjust the note accompanying the arrangement and, to avoid any confusion, spelled the wording letter by letter to their representative. They still prepared it incorrectly. The arrangement was already two days late, despite being intended for a birthday, and we received no notification about the delay. Once I discovered the incorrect note, I immediately emailed Brooklyn Blooms explicitly instructing them not to deliver the arrangement under any circumstances and requesting that the order be canceled and refunded. From there, what should have been a very simple customer service issue became genuinely absurd. Brooklyn Blooms maintained that the flowers were delivered and the order was fulfilled. I disputed that because, to my knowledge, the intended recipient never received the flowers. Rather than resolving that discrepancy or providing satisfactory proof that the recipient actually received them, I was accused of making "unfounded accusations," characterized as a bully, and effectively called a liar for disputing their version of events. At one point, because I had placed the order under my boss's name rather than my own, I was also told, in substance, that I somehow was not involved in the situation -- despite being the person who placed the order, called to amend it, communicated with their staff, and was handling the entire matter on behalf of my company. So, to recap: I placed an order for a birthday. It was delayed by two days without notice. I called and spelled an amended note letter by letter, and it was still prepared incorrectly. I explicitly instructed them not to deliver it. The intended recipient did not receive the flowers as far as I am aware. And when I challenged Brooklyn Blooms' claim that the order had nevertheless been successfully delivered and fulfilled, the conversation became about my supposed behavior rather than resolving the actual problem. Their written response even included the line: "Your feelings are yours and valid; your behavior, however, was not." This was in response to a customer asking why a time-sensitive order was delayed, incorrectly prepared, allegedly delivered despite a cancellation request, and not refunded. If Brooklyn Blooms has verifiable proof that the intended recipient received this order, they are welcome to provide it. Until then, calling my complaint "unfounded" does not magically resolve it. I would never trust Brooklyn Blooms with another birthday, client gift, important occasion, or time-sensitive delivery. Mistakes happen. What made this experience extraordinary was how the business chose to handle those mistakes once they were raised. One star only because zero isn't an option.

The " standard"

What is advertised online and what I thought I was purchasing.

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Not a carnation as an upgrade...

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7 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Shelley W.

0

1

2

11 years ago

My husband and I decided to elope and have our wedding in New York. Planning a wedding can be stressful enough but throw in planning in another country where you have no vendor suggestions from anyone and it's all on you to find the perfect fit. After googling for weeks and contacting some other florists only to have them not listen to anything I asked for, I got mad and started my search again. The very next florist I found was Stems. Immediately I knew I had found the right place. Suzanna listened to everything I had to say and made some great suggestions. After a nightmare start elsewhere I was very picky in what flowers were going to be used. Even though I knew most of what was going to be in my bouquet I was still blown away when I went to pick it up. It absolutely exceeded my expectations and was one of my favourite things about the wedding. The only thing I don't love about Stems is the fact that they are in Brooklyn and not in Australia so I can buy beautiful flowers from them regularly ;-) read more

Chrissie D.

124

14

28

8 years ago

I live in Ditmas Park, the neighborhood of Stem's prior location. Stem's was a beloved shop and truly missed by our neighbors. I was thrilled to find them again when I needed a flower delivery to a friend in Greenpoint. Their arrangements are so special and unique, beautiful works of art! The staff and designers there are a pleasure to work with, and go the extra mile for service and care. I was worried about a delivery to my friend's non-doorman building, and Michelle at Stems took care of calling my friend directly to make proper arrangements to ensure a successful delivery. I can't recommend Stems enough! read more

Gloria S.

32

1

0

8 years ago

I would like to recommend to anyone Stem's Brooklyn for their professionalism, creativity and the will to make a client happy. Even though we had a little glitch in our communication they did everything they could to help the situation and my daughter received a beautiful flower arrangement which was exactly what I had envisioned for her. Thank you Stem's and your staff. Gloria Ruenitz read more

Mikhail A.

30

28

61

6 years ago

I love ordering flowers from Stems Brooklyn because I know that whatever the season, the arrangements will be stunning! I've ordered many times over the years and really appreciate knowing that whether I'm sending them to a friend or buying them for our own home, they will be beautiful! Also appreciate their dependable delivery service. Stems is the best! read more

Fringe Hair Art S.

0

1

0

2 years ago

I wanted to send flowers and was thrilled to find Stems! The choices they had were lovely, which allowed me to have a gift, from a local florist, delivered for my daughter's birthday! Top notch service and exceeded our expectations! Thank you so very much Dried Lavender Yummy candle Decadent chocolate Lavender sachet read more

Asiatic L.

0

4

11 years ago

My flower arrangement was perfectly put together. No directions needed. She knew exactly what I needed.

Anne Stæhr J.

0

1

0

4 years ago

wonderful flowers at a reasonable price.

Stems Brooklyn - florists - Updated September 2026

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I've shopped here a few times before and had such great experiences! Whether ordering ahead of…read morestopping in impromptu, their staff was incredible helpful and their floral selections are breathtakingly unique and lovely creations!

Terrible custom service. The woman who helped me (4/15/23) made me feel like my presence was an…read moreinconvenience, like I was bothering her by coming to the store to buy flowers. When I told her my budget ($30) she basically rolled her eyes and then proceeded to do nothing to help, suggest, brainstorm, or work with me. She maybe spoke 3 words to me the entire time. The first arrangement she made was genuinely ugly - as if she wanted to prove a point and embarrass me for having such a "low budget"? Or pressure me into spending more? Total with tax was $35. The 3 flowers pictured were $21, which meant the 2 tiny twigs of green filler were $10?? Give me a break. The final kicker? The flowers drooped after 1 day. Will never go back there.

Les' Blooms Floral

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(45 reviews)

Unique, artful arrangement that was spot-on for the occasion. A breath of joy. Able to deliver…read moreday-of order. Pricing reasonable. I will absolutely use Les'' Blooms again.

I rarely ever comment but this was so disappointing. I received these flowers from my husband who…read morewas charged 75 dollars for this bouquet in person. And just happened to look at the bank statements and realized how he was bamboozled lack for a better word. Filled with lackluster fillers and no depth or fullness for the amount he was charged especially looking at the website prices and pictures. So disappointing how you can be ok not doing your job with integrity and have people who really wanna support local businesses and leave them never coming back.

Brooklyn Blooms

3.8

(68 reviews)

I was hoping for the best but should've known from the reviews to expect the worst. And that's what…read moreI received Brooklyn Blooms does a bait and switch without any calls and does not create comparable bouquets for the amount of money spent even if flowers aren't in season or accessible. I didn't received anything close to what was advertised on their website. I've included what I ordered vs what I recieved. And I'll also include the 5 day old farmer's market bouquet I bought myself for 18.00 as a comparison. The delivery was on time but I would never trust them with a flower selection, design again. I literally have never had as horrible flower shop experience until now. I've had flowers come late - but it was what was ordered smh.

Possibly the worst customer service experience I have ever had…read more I placed a birthday flower order online with Brooklyn Blooms on behalf of my company. I later called to adjust the note accompanying the arrangement and, to avoid any confusion, spelled the wording letter by letter to their representative. They still prepared it incorrectly. The arrangement was already two days late, despite being intended for a birthday, and we received no notification about the delay. Once I discovered the incorrect note, I immediately emailed Brooklyn Blooms explicitly instructing them not to deliver the arrangement under any circumstances and requesting that the order be canceled and refunded. From there, what should have been a very simple customer service issue became genuinely absurd. Brooklyn Blooms maintained that the flowers were delivered and the order was fulfilled. I disputed that because, to my knowledge, the intended recipient never received the flowers. Rather than resolving that discrepancy or providing satisfactory proof that the recipient actually received them, I was accused of making "unfounded accusations," characterized as a bully, and effectively called a liar for disputing their version of events. At one point, because I had placed the order under my boss's name rather than my own, I was also told, in substance, that I somehow was not involved in the situation -- despite being the person who placed the order, called to amend it, communicated with their staff, and was handling the entire matter on behalf of my company. So, to recap: I placed an order for a birthday. It was delayed by two days without notice. I called and spelled an amended note letter by letter, and it was still prepared incorrectly. I explicitly instructed them not to deliver it. The intended recipient did not receive the flowers as far as I am aware. And when I challenged Brooklyn Blooms' claim that the order had nevertheless been successfully delivered and fulfilled, the conversation became about my supposed behavior rather than resolving the actual problem. Their written response even included the line: "Your feelings are yours and valid; your behavior, however, was not." This was in response to a customer asking why a time-sensitive order was delayed, incorrectly prepared, allegedly delivered despite a cancellation request, and not refunded. If Brooklyn Blooms has verifiable proof that the intended recipient received this order, they are welcome to provide it. Until then, calling my complaint "unfounded" does not magically resolve it. I would never trust Brooklyn Blooms with another birthday, client gift, important occasion, or time-sensitive delivery. Mistakes happen. What made this experience extraordinary was how the business chose to handle those mistakes once they were raised. One star only because zero isn't an option.

Jasmine's Floral Design

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I ordered flowers from Jasmine Flower Shop for my wife and had a great experience. They offer a…read morebeautiful selection of unique, high-end arrangements and convenient local delivery. The arrangement was a little over $300, which is more expensive than what I've paid at flower shops in Arlington, but the quality and service made it worthwhile for a special occasion. I'll definitely be back for future celebrations.

One of the best flower shops in Brooklyn. They always have what I'm looking for and always willing…read moreto assist & give suggestions.

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•$$$

This is an enchanted and beautiful flower shop. When you walk in you feel like you are in a magical…read moreforrest or garden. Not just your average flowers either. Like Magical and in season flowers! The owner is wonderful and so nice. I came here for a workshop. So it is not just a flower shop but they also have classes here too. If you are in the area, even if you do not need any flowers it's truly a beautiful shop!

Fleurs Bella is my absolute favorite florist in NYC. Bella is a true artist and the shop is like…read morestepping into Paris. Every time I enter, I feel so happy and the arrangements are exquisite. Whenever I've sent an arrangement to a friend, they rave and couldn't be happier. I love purchasing flowers there, small arrangements or large, they are always stunning. If you have an event, you'll be overjoyed with what Bella and her team will create. They create beauty and magic, every time.

Rosehip Social

4.8

(117 reviews)

We stopped in to get some flowers to take to our friends. We looked around and decided on two…read morebouquets of freesias. Pretty! They liked the flowers. Street parking.

Really good service , a HUGE variety of flowers that I can pick for my order, and customizing them…read moretoo!! Really good prices too. Clock it

Zuzu's Petals

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I've been going here since they were on 7th Avenue and I always wonder why more florists can't just…read morebe like Zu Zu's. They have a top notch selection, welcoming atmosphere and great staff - shout out to Kim, who has put together several gorgeous bouquets on a budget for us (one at the last minute!). Whenever I walk in here, I instantly feel relief from the bustle on 5th Ave. A great neighborhood staple.

I don't even know where to start. I started communicating with Fonda about a year ago when I began…read moreplanning my wedding that I wanted to make extra special. When I walked into my venue this past Saturday, it was as though I was walking into a scene from A Midsummer's Night Dream. Everything was more beautiful than I could have imagined and Fonda and her team truly listened to me in curating my vision from the chuppah, to the bouquets, to the table arrangements, to memorial flowers. Everything was absolutely divine and it made the night all the more heartfelt, beautiful, and memorable.

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Dead flowers on arrival. Twice!…read more Ordered here because of the positive Yelp reviews. First arrangement arrived in January with the flowers already wilting. The flowers only lasted 2 days. They never bloomed. We thought it was perhaps due to the cold weather during delivery. We couldn't pull the flowers out because they had taped going across the diameter of the vase mouth. Hmm, why so many good Yelp reviews? Perhaps the last one was a fluke. I ordered the $150 Soft Blush for Valentine's Day delivery. Guess what? Flowers were wilted again. Bending at the neck. Flowers were rotting (see pictures). Even more tape across the vase mouth again and around the lip. Stems were cut short so they barely could reach water. Water was dirty. We disassembled the "arrangement" to pull out the dead, rotting flowers in an attempt to salvage the rest of the bunch, changed the water, but to no avail. By this morning (Feb16th), mold had already set (see pics). Fool me twice, I guess. Buyer beware.

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