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    Jasmine's Floral Design

    4.6 (35 reviews)
    ModerateFlorists
    Closed • 9:00 am - 7:00 pm
    Updated over 3 months ago

    Jasmine's Floral Design Photos

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    Terrible service. Avoid This place! I placed an order for delivery on their website on February 10th, with delivery requested for Valentine's Day, February 14th, between 9:30 am and 1:30 pm. The flowers were to be delivered to my fiancée's workplace, a mere 12-minute walk from the shop. Unfortunately, the delivery was a complete failure. The flowers finally arrived at 5:00 pm on Valentine's Day - three hours after my fiancée had already left work. We haven't even seen the flowers yet! To make matters worse, I received absolutely no communication from the store on Valentine's Day. From 12:30 pm to 3:30 pm, I called the shop a total of 13 times, and not a single call was answered. I wanted to either get an update or cancel the whole thing as it was already too late. Today, I went to the store in person to let them know my situation. Not only did the staff fail to apologize for their mistakes, but they also offered a full refund only if I returned the flowers. This is impossible, as my fiancée has the flowers at her workplace and they're beginning to fade. I have to break it to her that she can't have the flowers after all. I paid for this order four days in advance, and the store couldn't even manage a delivery on time, and I didn't get a call back. This was supposed to be a special Valentine's Day, and this experience has completely ruined the surprise and the moment. I'm hoping that the store's higher management will see this and reach out to make things right. I will post an update in a few days.

    I live in California and was looking for a place to deliver birthday flowers to my daughter who lives in New York. I found Jasmine's floral design online and really liked their website because all of their designs looked beautiful and it was super easy to order online. I was just hoping the bouquet was actually as pretty as portrayed online. To my surprise, the bouquet that was delivered to my daughter was even more beautiful than what was posted online. Prior to the delivery I called the store directly and had several questions and they were extremely upbeat and helpful! And to top it off, their prices are very reasonable! I highly recommend this flower shop!

    Nicole S.

    I called jasmines to get a beautiful floral arrangement for my best friend .. They went beyond what I asked for and it was so beautiful and quick ! Great customer service !

    Cliff H.

    Being new Brooklyn, I used yelp to help me find a good flower shop and it did not disappoint. Even on Christmas Eve, I asked for a bouquet with only purple flowers and they made a stunning bouquet at a reasonable price. Their were friendly professional and had a wide variety of flowers for custom bouquets as well as a lot of really reasonably priced bouquets already put together.

    Purple Heart - extra details not requested but loved, dove, ribbon, and additional flowers.

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    3 months ago

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    2 years ago

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    6 months ago

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    8 years ago

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    5 years ago

    Hello Owner's of Jasmine Flower shop. Please secure your website...it's important for your business. Thank You!

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    7 years ago

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    5 years ago

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    9 years ago

    The best florist in the area. They have flowers for every occasion. They even have flowers you can buy every week for special prices.

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    4 years ago

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    17 years ago

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    11 years ago

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    Ask the Community - Jasmine's Floral Design

    Review Highlights - Jasmine's Floral Design

    “I ordered flowers from Jasmine Flower Shop for my wife and had a great experience.”

    Mentioned in 2 reviews

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    Brooklyn Blooms - The " standard"

    Brooklyn Blooms

    3.8(68 reviews)
    2.0 mi•Clinton Hill, Bedford Stuyvesant
    •$$

    I was hoping for the best but should've known from the reviews to expect the worst. And that's what…read moreI received Brooklyn Blooms does a bait and switch without any calls and does not create comparable bouquets for the amount of money spent even if flowers aren't in season or accessible. I didn't received anything close to what was advertised on their website. I've included what I ordered vs what I recieved. And I'll also include the 5 day old farmer's market bouquet I bought myself for 18.00 as a comparison. The delivery was on time but I would never trust them with a flower selection, design again. I literally have never had as horrible flower shop experience until now. I've had flowers come late - but it was what was ordered smh.

    Possibly the worst customer service experience I have ever had…read more I placed a birthday flower order online with Brooklyn Blooms on behalf of my company. I later called to adjust the note accompanying the arrangement and, to avoid any confusion, spelled the wording letter by letter to their representative. They still prepared it incorrectly. The arrangement was already two days late, despite being intended for a birthday, and we received no notification about the delay. Once I discovered the incorrect note, I immediately emailed Brooklyn Blooms explicitly instructing them not to deliver the arrangement under any circumstances and requesting that the order be canceled and refunded. From there, what should have been a very simple customer service issue became genuinely absurd. Brooklyn Blooms maintained that the flowers were delivered and the order was fulfilled. I disputed that because, to my knowledge, the intended recipient never received the flowers. Rather than resolving that discrepancy or providing satisfactory proof that the recipient actually received them, I was accused of making "unfounded accusations," characterized as a bully, and effectively called a liar for disputing their version of events. At one point, because I had placed the order under my boss's name rather than my own, I was also told, in substance, that I somehow was not involved in the situation -- despite being the person who placed the order, called to amend it, communicated with their staff, and was handling the entire matter on behalf of my company. So, to recap: I placed an order for a birthday. It was delayed by two days without notice. I called and spelled an amended note letter by letter, and it was still prepared incorrectly. I explicitly instructed them not to deliver it. The intended recipient did not receive the flowers as far as I am aware. And when I challenged Brooklyn Blooms' claim that the order had nevertheless been successfully delivered and fulfilled, the conversation became about my supposed behavior rather than resolving the actual problem. Their written response even included the line: "Your feelings are yours and valid; your behavior, however, was not." This was in response to a customer asking why a time-sensitive order was delayed, incorrectly prepared, allegedly delivered despite a cancellation request, and not refunded. If Brooklyn Blooms has verifiable proof that the intended recipient received this order, they are welcome to provide it. Until then, calling my complaint "unfounded" does not magically resolve it. I would never trust Brooklyn Blooms with another birthday, client gift, important occasion, or time-sensitive delivery. Mistakes happen. What made this experience extraordinary was how the business chose to handle those mistakes once they were raised. One star only because zero isn't an option.

    Photos
    Brooklyn Blooms - What is advertised online and what I thought I was purchasing.

    What is advertised online and what I thought I was purchasing.

    Brooklyn Blooms - Not a carnation as an upgrade...

    Not a carnation as an upgrade...

    Brooklyn Blooms - Brooklyn Blooms advertised this TROPICAL ARRANGEMENT.

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    Brooklyn Blooms advertised this TROPICAL ARRANGEMENT.

    Jasmine's Floral Design - florists - Updated October 2026

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