Bens Florist Shop

I placed my order over the phone with the owner. I explained to him that this is a very special…read moreorder for my dearest friend for her gender reveal party. Her favorite flower is peonies and I wanted a beautiful bouquet from peonies. I told the gentleman to hide the bouquet in the paper so my friend won't be able to see the pink color until she find out the gender of the baby. Well there was NOT one peony flower in that bouquet. It was completely a wrong order I was given. I texted the number of the number owner later that evening. My message was read but there was no reply to follow. My three texts were simply ignored. I will never order from that place again. I paid over 100 dollars for a completely incorrect bouquet and zero response from the owner.

Thank you Miguel for providing me and my wife with a beautiful dozen roses delivered same day as…read morepromised. Being in the customer service industry I appreciate when things go exactly as planned and my wife commented these were the nicest roses she has ever received along with red rocks and vase. Bravo!

8.2 mi•East Williamsburg, Bushwick

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Stems Brooklyn

4.8(99 reviews)

Such a cute shop on Knickerbocker! I walked by a few times while on a trip visiting family. The…read morecurb appeal had me at hello and instantly drew me in! As soon as you step in you're greeted with houseplants, fun decor/vases and fresh cut flowers! The floral smell is amazing!!! A group of ladies were in some sort of boutique workshop--very cool! I purchase a small plant on every trip that I take (most people buy magnets or shot glasses, I buy plants ‍). I was shocked, the prices are so reasonable compared to most cities! I got 2 very healthy and happy plants and 2 cool pots for under $50! If I was local I'd shop here often.

Gorgeous flowers and incredible service! Highly recommend this establishment. You won't regret itread more

4.8 mi•Prospect Lefferts Gardens

Bridal bouquet

Plants!

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The arrangement I ordered.

Les' Blooms Floral

4.8(45 reviews)

Unique, artful arrangement that was spot-on for the occasion. A breath of joy. Able to deliver…read moreday-of order. Pricing reasonable. I will absolutely use Les'' Blooms again.

I rarely ever comment but this was so disappointing. I received these flowers from my husband who…read morewas charged 75 dollars for this bouquet in person. And just happened to look at the bank statements and realized how he was bamboozled lack for a better word. Filled with lackluster fillers and no depth or fullness for the amount he was charged especially looking at the website prices and pictures. So disappointing how you can be ok not doing your job with integrity and have people who really wanna support local businesses and leave them never coming back.

7.2 mi•Bedford Stuyvesant

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Verdure Florist

4.7(23 reviews)

Black owned and in the hood!?-yep Great customer service?!…read more-yep They had exactly what I needed? -yep The price was fair and displayed? -yep Go here!!

This is a difficult review to write because my experience was bad but I also want this business to…read moresucceed. I will just say that for valentines days of the future, they need to prioritize organization. I ordered $100 worth of roses to be delivered the day before Valentine's Day, I payed extra for delivery and I tipped on top of that ahead of time ($140 in total). They promised over the phone that the roses would be delivered by 5pm. They never showed up and they didn't answer the phone. I then went to the shop and stood online for 40 minutes. When I told them what happened they then tried to find the roses and couldn't. They found a small bouquet of roses and handed them to me with no offer for partial refund but they offered me a used glass vase. They seem like nice people but I am just not happy with my experience.

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Scotts Flowers NYC

4.8(429 reviews)

9.7 mi•Midtown West

Family-owned & operated

Established in 1947

Absolutely STUNNING flowers!!! Thank you so much!! Christina…read more Highly recommend!!! Pic below

Ordering online from CA on Sunday night for Monday delivery. Scott's has a great website, easy…read morenavigation! Our daughter received her beautiful bouquet on time. Exactly what we ordered!

One and Only

Sorbet Dreams

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100 Reasons

Mc Kenna's Florist

4.9(30 reviews)

9.7 mi•Glendale

LOVE!!!! Amazing owners (Diane & Rob)…read moreGorgeous flowers Fairly priced Super fun to do business with! Something cheerful in these fractured times.

Had a really good experience with Diane. Gave me good advice about the arrangement, and the…read moredelivery was prompt. Flowers really fresh and lasted a long time. Good quality, good value. Thanks, Diane!

5.6 mi•Prospect Heights, Crown Heights

Birthday Bosque

What was delivered.

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The photo does these zero justice. Diane created a stunning arrangement made to order & I got so many compliments on them.

Chrysanthemum Rare Teas & Flowers

4.8(89 reviews)

What a cute little place I stumbled upon! Very family owned a wife and husband. Angel was very…read morefriendly and helpful.

First impressions are everything. It's a Monday, I'm walking- by a flower shop and it said "Open"…read moreon the front door. I then saw they were hiring florist or interns. I wanted to inquire about the store and what they offered. I entered the store and a lady came from the back and asked aggressively if I needed something, while telling me to get OUT.....I was so confused she was behaving like a broke in.... She then says "It's not a walk in place" I then snapped at her and let he know the door said open and a sign outside was saying how wonderful the neighborhood is..... Well she was horrible and if you have supported this place DO NOT anymore. This place definitely needs to be closed permanently or you need to learn what open and closed are.

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Stem

4.2(67 reviews)

5.7 mi•Fort Greene

I came in today around 1PM. I'm not sure who helped me, but she was great! There were so many…read moreflowers to pick from, but she knew just the right ones. My boyfriend loves his bouquet AND it was affordable for the area. We will be back

Not much to say that others don't know. Friendly and fresh and conveniently near the train if you…read moreneed to pick up some special flowers and travel. I walked in and they put together a cool bouquet for a friend's 50th birthday party on the spot. Nice personal attention - I felt like they took their work seriously and wanted to make something just right.

7.5 mi•South Williamsburg, Williamsburg - South Side

$40 bouquet of various flowers including Dahlias

Bold arrangement for an artist

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Nelly's Flower Shop

4.6(124 reviews)

I used to always pass this little pocket oasis heading home. I finally stopped by. Now, it's a go…read moreto when April comes and I start my Spring/Summer garden

Cute plant store in a quieter part of Brooklyn. Lovely…read morevariety of houseplants inside and outside that are very well cared for and set at decent prices! + The best service from kitty manager who showed us around the store

6.0 mi•Clinton Hill, Bedford Stuyvesant

Bamboo Plant

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Planters

Brooklyn Blooms

3.8(68 reviews)

I was hoping for the best but should've known from the reviews to expect the worst. And that's what…read moreI received Brooklyn Blooms does a bait and switch without any calls and does not create comparable bouquets for the amount of money spent even if flowers aren't in season or accessible. I didn't received anything close to what was advertised on their website. I've included what I ordered vs what I recieved. And I'll also include the 5 day old farmer's market bouquet I bought myself for 18.00 as a comparison. The delivery was on time but I would never trust them with a flower selection, design again. I literally have never had as horrible flower shop experience until now. I've had flowers come late - but it was what was ordered smh.

Possibly the worst customer service experience I have ever had…read more I placed a birthday flower order online with Brooklyn Blooms on behalf of my company. I later called to adjust the note accompanying the arrangement and, to avoid any confusion, spelled the wording letter by letter to their representative. They still prepared it incorrectly. The arrangement was already two days late, despite being intended for a birthday, and we received no notification about the delay. Once I discovered the incorrect note, I immediately emailed Brooklyn Blooms explicitly instructing them not to deliver the arrangement under any circumstances and requesting that the order be canceled and refunded. From there, what should have been a very simple customer service issue became genuinely absurd. Brooklyn Blooms maintained that the flowers were delivered and the order was fulfilled. I disputed that because, to my knowledge, the intended recipient never received the flowers. Rather than resolving that discrepancy or providing satisfactory proof that the recipient actually received them, I was accused of making "unfounded accusations," characterized as a bully, and effectively called a liar for disputing their version of events. At one point, because I had placed the order under my boss's name rather than my own, I was also told, in substance, that I somehow was not involved in the situation -- despite being the person who placed the order, called to amend it, communicated with their staff, and was handling the entire matter on behalf of my company. So, to recap: I placed an order for a birthday. It was delayed by two days without notice. I called and spelled an amended note letter by letter, and it was still prepared incorrectly. I explicitly instructed them not to deliver it. The intended recipient did not receive the flowers as far as I am aware. And when I challenged Brooklyn Blooms' claim that the order had nevertheless been successfully delivered and fulfilled, the conversation became about my supposed behavior rather than resolving the actual problem. Their written response even included the line: "Your feelings are yours and valid; your behavior, however, was not." This was in response to a customer asking why a time-sensitive order was delayed, incorrectly prepared, allegedly delivered despite a cancellation request, and not refunded. If Brooklyn Blooms has verifiable proof that the intended recipient received this order, they are welcome to provide it. Until then, calling my complaint "unfounded" does not magically resolve it. I would never trust Brooklyn Blooms with another birthday, client gift, important occasion, or time-sensitive delivery. Mistakes happen. What made this experience extraordinary was how the business chose to handle those mistakes once they were raised. One star only because zero isn't an option.

What is advertised online and what I thought I was purchasing.

Not a carnation as an upgrade...

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Brooklyn Blooms advertised this TROPICAL ARRANGEMENT.

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3 reviews that are not currently recommended

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Caroline D.

0

3

0

11 years ago

When I think about flowers, I think about Ben's Florist. They do the most beautiful job. In recent weeks I have ordered 2 different rose bouquets and they have been spectacularly beautiful. Ben's is very accommodating and reasonably priced. read more

Anna M.

0

2

0

11 years ago

What a wonderful Florist the flowers were absolutely beautiful and the staff at Ben's Florist were very nice. My mother in law was waked at A nearby funeral home and they are close by. Perfect Florist thank you Ben's Florist! read more

Kim M.

0

1

1 month ago

Excellent service and always welcoming every time I stop by to get my bouquet of flowers!

Bens Florist Shop - florists - Updated October 2026

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Les' Blooms Floral

4.8

(45 reviews)

Unique, artful arrangement that was spot-on for the occasion. A breath of joy. Able to deliver…read moreday-of order. Pricing reasonable. I will absolutely use Les'' Blooms again.

I rarely ever comment but this was so disappointing. I received these flowers from my husband who…read morewas charged 75 dollars for this bouquet in person. And just happened to look at the bank statements and realized how he was bamboozled lack for a better word. Filled with lackluster fillers and no depth or fullness for the amount he was charged especially looking at the website prices and pictures. So disappointing how you can be ok not doing your job with integrity and have people who really wanna support local businesses and leave them never coming back.

Jasmine's Floral Design

4.6

(35 reviews)

I ordered flowers from Jasmine Flower Shop for my wife and had a great experience. They offer a…read morebeautiful selection of unique, high-end arrangements and convenient local delivery. The arrangement was a little over $300, which is more expensive than what I've paid at flower shops in Arlington, but the quality and service made it worthwhile for a special occasion. I'll definitely be back for future celebrations.

One of the best flower shops in Brooklyn. They always have what I'm looking for and always willing…read moreto assist & give suggestions.

Lynn Florist

4.8

(9 reviews)

Needed a last minute bouquet for a friend who had just experienced a loss and this was right along…read morethe route to her home. I was serviced rather quickly and out in about 20 mins. They asked what I needed and how much I wanted to pay (I'm never good at things like this) so I do feel like it was a little overpriced. But the arrangement was beautiful and I loved the fact that I could just walk in and get it done without having to pre order. The man who helped me was friendly too!

Judith and Jesus are excellent in recommending sympathy and grievance flowers. Jesus carefully…read morewrapped my items, making them more suitable for the occasion. Judith offered additional options like cards to make the gifts more personal. The prices were reasonable, the service was kind and the other plants I saw in the store appeared to be well-maintained.

Saffron Brooklyn

4.6

(68 reviews)

I've shopped here a few times before and had such great experiences! Whether ordering ahead of…read morestopping in impromptu, their staff was incredible helpful and their floral selections are breathtakingly unique and lovely creations!

Terrible custom service. The woman who helped me (4/15/23) made me feel like my presence was an…read moreinconvenience, like I was bothering her by coming to the store to buy flowers. When I told her my budget ($30) she basically rolled her eyes and then proceeded to do nothing to help, suggest, brainstorm, or work with me. She maybe spoke 3 words to me the entire time. The first arrangement she made was genuinely ugly - as if she wanted to prove a point and embarrass me for having such a "low budget"? Or pressure me into spending more? Total with tax was $35. The 3 flowers pictured were $21, which meant the 2 tiny twigs of green filler were $10?? Give me a break. The final kicker? The flowers drooped after 1 day. Will never go back there.

Elegant Florist

4.3

(23 reviews)

Elegant Florists is my go-to for all of my floral arrangements. Every in-store and phone…read moreconsultation always go without a hitch. Raymond, Rudy and Edmund are the best!!! For my 50th birthday celebration in May, they blew me away! They turned my vision into reality. OUTSTANDING PRESENTATION!!!!

I've hired Elegant Florist twice to do floral arrangements for my wedding back in 2021 and my…read morehusband's 50th birthday celebration. What an excellent job this establishment provides. Their arrangements are gorgeous. The staff are absolutely lovely. Delivery is prompt and efficient. I ordered 8 bouquets for our tables. When I arrived, everything was set up beautifully.

13th Avenue Florist

4.0

(102 reviews)

The flowers were absolutely amazing! George and his team did such a wonderful job at my mother's…read morefuneral. They were so easy to work with, and I can't thank them enough.

George did an amazing job helping us figure out what type of florals we wanted to get. The room was…read moreabsolutely beautiful and we got so many compliments about the florals. The bouquets were gorgeous, and I loved mine with the sparkly diamonds!! I definitely recommend this place.

Stem

4.2

(67 reviews)

I came in today around 1PM. I'm not sure who helped me, but she was great! There were so many…read moreflowers to pick from, but she knew just the right ones. My boyfriend loves his bouquet AND it was affordable for the area. We will be back

Not much to say that others don't know. Friendly and fresh and conveniently near the train if you…read moreneed to pick up some special flowers and travel. I walked in and they put together a cool bouquet for a friend's 50th birthday party on the spot. Nice personal attention - I felt like they took their work seriously and wanted to make something just right.

Petal On Page

3.1

(23 reviews)

Just received two stunning arrangements as gifts. They were the most beautiful flowers I ever…read morereceived. I will be ordering from them the next time I need flowers .

My boyfriend and I went to purchase a bouquet for my mom-in-law's birthday. The associate, Indy…read more(sp?) was incredibly helpful! I requested for yellows & accented whites at a specific budget, and he came out with such a gorgeous collection of flowers. He even allowed me to determine the wrap & ribbon to further accentuate the bouquet. My mom-in-law was absolutely in love with them! She set them in a beautiful vase on the kitchen counter, and couldn't stop talking about them. Would 110% shop here again and recommend it highly to others!

Floral Concepts

3.7

(3 reviews)

Here is where I get my flowers, they're always fresh and they make any arrangement you want and…read morethey deliver it anywhere in Staten Island. They been here for long time I can't believe I'm the first to review this business .

I've been using this place for over 10 years. Flowers are always fresh and arrangements are…read morebeautiful. I usually walk in or call over the phone, let them know how much I want to spend and they take care of the rest.

In Flowers

4.4

(9 reviews)