1. Floral Heights

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    Brooklyn, NY

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    Floral Heights

    4.1 (45 reviews)
    ModerateFlorists
    Closed • 10:00 am - 6:30 pm

    Floral Heights Photos

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    Recommended Reviews - Floral Heights

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    Reviews With Photos

    Kenny C.

    Floral Heights provided the flower arrangements, bouquets, and boutonnieres for my sister's wedding. They arrived later than they quoted, but the flowers were all lovely. The centerpieces were a standout as well as the boutonnieres. They stayed around to make sure we had everything we needed and to help pin everything to everyone, which was nice.

    Michiko F.

    I had no idea what I wanted for flowers to the point where I was debating going very minimal for the bridal party. But, I didn't want to be boring because today is the day to be a little extra. We met with Charlotte and discussed the vibe of the wedding and how I was dressing the bridesmaids and groomsmen in black with pops of autumn color - gold and red embroidery on my friend's sari, cranberry colored ties, orange striped socks - these are bold colors to balance. I wasn't going to be a roses, lilies and baby's breath kinda gal. She pulled it off beautifully. She gently steered me from anemones towards these awesome Seussian proteas and green purple orchids with single sunset colored blooms for the boys. It just worked and she was so easy to work with.

    Gorgeous flowers and colors

    A lovely little flower shop on Atlantic Ave between Henry & Hicks. They created a beautiful bouquet for me that was exactly what I was hoping to give to my mother for her birthday-- cheerful, bright, elegant, modern, and a little wild. We were both very happy!

    Beautiful Bridal Bouquet
    Tela G.

    I worked with Charlotte owner of Floral Heights for my wedding on 7/7/17. I could NOT be happier with the level of service and turnout of flowers for my wedding. Firstly, Charlotte is really nice and has outstanding customer service. She listened to what my vision was for my wedding and produced exactly what we were seeking. I could NOT be happier with the turnout of my wedding flowers and also the table arrangements for my wedding the flowers were absolutely beautiful. the color scheme was EXACTLY what I wanted. I'm so happy with what she and her team produced. If you are seeking affordable flowers with good customer service visit Floral Heights. I was thoroughly happy with the arrangements and will be a lifetime customer.

    Amber W.

    We came in looking for a welcome home baby bouquet and we found the right one for $40. The new mom loved it! A little pricy but the staff is very polite and knowledgeable.

    Bridal bouquet

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    9 years ago

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    6 years ago

    Highly recommended! Great customer service, fast neighborhood delivery and great quality. Don't think twice!

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    5 years ago

    Got flowers for my girlfriends birthday and they were dead in less than 24 hrs.

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    Page 1 of 2

    Ask the Community - Floral Heights

    Review Highlights - Floral Heights

    “Charlotte met with me and my fiance just days before Mother's Day, an incredibly busy time for florists.”

    Mentioned in 17 reviews

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    Brooklyn Blooms - The " standard"

    Brooklyn Blooms

    3.8(68 reviews)
    2.2 mi•Clinton Hill, Bedford Stuyvesant
    •$$

    I was hoping for the best but should've known from the reviews to expect the worst. And that's what…read moreI received Brooklyn Blooms does a bait and switch without any calls and does not create comparable bouquets for the amount of money spent even if flowers aren't in season or accessible. I didn't received anything close to what was advertised on their website. I've included what I ordered vs what I recieved. And I'll also include the 5 day old farmer's market bouquet I bought myself for 18.00 as a comparison. The delivery was on time but I would never trust them with a flower selection, design again. I literally have never had as horrible flower shop experience until now. I've had flowers come late - but it was what was ordered smh.

    Possibly the worst customer service experience I have ever had…read more I placed a birthday flower order online with Brooklyn Blooms on behalf of my company. I later called to adjust the note accompanying the arrangement and, to avoid any confusion, spelled the wording letter by letter to their representative. They still prepared it incorrectly. The arrangement was already two days late, despite being intended for a birthday, and we received no notification about the delay. Once I discovered the incorrect note, I immediately emailed Brooklyn Blooms explicitly instructing them not to deliver the arrangement under any circumstances and requesting that the order be canceled and refunded. From there, what should have been a very simple customer service issue became genuinely absurd. Brooklyn Blooms maintained that the flowers were delivered and the order was fulfilled. I disputed that because, to my knowledge, the intended recipient never received the flowers. Rather than resolving that discrepancy or providing satisfactory proof that the recipient actually received them, I was accused of making "unfounded accusations," characterized as a bully, and effectively called a liar for disputing their version of events. At one point, because I had placed the order under my boss's name rather than my own, I was also told, in substance, that I somehow was not involved in the situation -- despite being the person who placed the order, called to amend it, communicated with their staff, and was handling the entire matter on behalf of my company. So, to recap: I placed an order for a birthday. It was delayed by two days without notice. I called and spelled an amended note letter by letter, and it was still prepared incorrectly. I explicitly instructed them not to deliver it. The intended recipient did not receive the flowers as far as I am aware. And when I challenged Brooklyn Blooms' claim that the order had nevertheless been successfully delivered and fulfilled, the conversation became about my supposed behavior rather than resolving the actual problem. Their written response even included the line: "Your feelings are yours and valid; your behavior, however, was not." This was in response to a customer asking why a time-sensitive order was delayed, incorrectly prepared, allegedly delivered despite a cancellation request, and not refunded. If Brooklyn Blooms has verifiable proof that the intended recipient received this order, they are welcome to provide it. Until then, calling my complaint "unfounded" does not magically resolve it. I would never trust Brooklyn Blooms with another birthday, client gift, important occasion, or time-sensitive delivery. Mistakes happen. What made this experience extraordinary was how the business chose to handle those mistakes once they were raised. One star only because zero isn't an option.

    Photos
    Brooklyn Blooms - What is advertised online and what I thought I was purchasing.

    What is advertised online and what I thought I was purchasing.

    Brooklyn Blooms - Not a carnation as an upgrade...

    Not a carnation as an upgrade...

    Brooklyn Blooms - Brooklyn Blooms advertised this TROPICAL ARRANGEMENT.

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    Brooklyn Blooms advertised this TROPICAL ARRANGEMENT.

    Floral Heights - florists - Updated October 2026

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