Buds provided a subpar arrangement (looks nothing like online photos) for my mother after having to follow as they did not deliver as promised. Arrived two days late. I would not have known if my mother did not ask me if I sent her flowers for Valentine's Day as my sister did receive flowers. Suggest going to a more professional florist as Buds does not take pride in their arrangements or deliver as promised. read more

I ordered a premium bouquet from your flowers who fulfilled it through this business what I received was smaller than a standard bouquet. I tried writing to this business, no response. I tried calling their number goes straight to a voicemail. I called yourflowers and was willing to send a pic but they did not want to hear it just used the excuse that each rose was 12 dollars. Don't advertise a pic of flowers for $90 and send one that looks like it was 30. If prices rose than update your website. Obviously this florist knew they sent a defective arrangement or else they would have responded. Don't use this place!!! read more

Writing this review a few months later.. I wish I could give less than 1 star. My interaction with this business was after the passing of a family member. I simply called the store because I received an arrangement from someone without a name and was hoping to find out who sent them to me. The ?owner, was so rude and condescending. I still cannot believe the way she spoke to me, after I hung up on her she actually called back to yell at me some more. I have never been spoken to and treated so poorly in my life, especially from a business owner. Very odd and unprofessional. She absolutely ruined my day. I would recommend spending your money elsewhere. read more

Beautiful arrangements and courteous professional service. Lorraine is an absolute doll!

I live in NJ and was absolutely amazed yesterday, when I received a call from Bud's Florist on Staten Island, telling me they had a delivery for me! I went down to the lobby, tip in hand, and what a delivery it was! The deliveryman, George, was a fine gentleman with a very upbeat attitude, and a pleasure to encounter. The flowers, a mix of white and lavender colored roses, along with white snapdragons and pinkish gerbera daisies all mixed with fern fronds...are breathtaking and even the vase was a cut above the "average" vase provided with cut flowers. Next came Declan...a sassy stuffed bear with a very cool bow tie! He'll be my TV watching buddy every night. I can't say enough good things about this florist...top notch all the way around! read more

Buds Florist - Florists Near Me - Staten Island, New York

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I cannot believe what they said my mother are you kidding me I spent over $100 I expect to see a beautiful bouquet not a little box for a few flowers I want this rectified it was delivered to 200 Graham Avenue Staten Island, NY 10314. My telephone number is 347-784-4152. Please call me ASAP. read more

Buds Florist - Florists Near Me - Staten Island, New York

My husband wanted to surprise me with flowers and chocolate on his way back on a flight so he entrusted 1-800 Flowers to accomplish this mission. Sadly this was not Mission Accomplished and more like Mission "demolished" which is how I described the state of the roses sadly on their last leg. The roses looked as if they had already made the rounds and were now on my doorstep for their final resting place. From my perspective a florist has one chance up at bat to make a surprise a delight. Anything less will simply not suffice. I am not interested in hearing the florist's plight or another attempt to make things right. The chocolate was supposed to be assorted however it was sort of not with a grouping instead of several chocolate covered pretzels; but let me not get twisted, instead I will simply leave it up to you to decide what to do and if you want to take the chance on Bud's florist ruining your romance. read more

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I received a huge bouquet of flowers on the afternoon May 8. As soon as I opened the plastic wrap petals of roses and lilies fell and I noticed the roses did not have many petals and the lilies were drying up. The next day on Mother's Day more rose petals fell and more lilies petals fell. I was disappointed because I know my daughter paid a lot for this. I called the florist and they gladly offered to deliver a new bouquet. I got the new bouquet which was exquisite. The employees were very nice to talk to. They made sure I was satisfied and happy and that made a lot of difference for Mother's Day. read more

Terrible service. Flowers purchased for me for my birthday. They came to my residence saw it was an apartment building and left. Calling the sender and advised no one was home on 1st attempt to deliver. That was a lie I was home NO ONE rang my bell. On day 2, they called informing me they DO NOT deliver to apartment buildings that I had to come down to recieve my flowers. When I informed the caller I was handicapped she then told me and I quote " Yada, Yada, Yada. You and everyone else that lives in a building. This is rude , unacceptable and discrimination toward handicapped people. If you're not going to accommodate all walks of life don't be in the service business. And especially don't be rude. And then to add insult to injury they bring my flowers and drop them in front of my apartment door with our ringing my bell. In my dog didn't bark when he herd someone there I would never have known. Very rude, very appalling service. I'd think twice before using these people when sending flowers to your loved ones. Especially if they're handicapped and live in an apartment building. Apparently we are some type of lower class. read more

Worse flower shop. My husband wants surprise me with flowers a chocolates. He paid a lot of money and they delivered four roses and one of them was already dead, chocolates were from pharmacy and delivery was one day late. Never again read more

I have always loved to purchase my flowers from here. The lady, who I believe was the owner was so nice and helpful and so were her staff members. But today, I had a bad interaction here today with the Russian worker who was helping me. He was very rude and abrupt. I was admiring an arrangement in the refrigerator and wanted to make a similar arrangement with some different flower choices and colors. I wanted to use alternate color of hydrangeas and gladiolus flowers. I requested to use white hydrangeas and white or pink gladiolus. The man indicated he did not have those color choices available and it was only what was in the arrangement already. We agreed and understood, and requested a similar arrangement to the one in the refrigerator because we wanted the flowers to be fresh and last a while, as it was for a special occasion. Mind you the arrangement we were looking to purchase was not cheap it was 100$ and we were willing to pay more if need be. He said he didn't have those flowers left and this was what was left and they were made today, he kept squeezing the flowers in a rough manner to indicate their freshness. Pretty obvious he just wanted to sell us the one already prearranged. He was also rude and harsh in how he responded. Also, two things a customer ahead (who was of same nationality, and I truly hope this is just a coincidence because he was extra nice to him) of us had an arrangement with some of the flowers we requested and if the arrangement was made today how did he make it with no flowers of the same kind left. I understand that COVID is impacting all business and maybe they aren't getting a variety of shipments like they used to (maybe, although when I left and went to another florist they had everything I wanted and it was freshly made), but his demeanor was very disrespectful. I truly hope this business is not under new management because the old team was a gem to work with and I was never disappointed. I love to support small businesses and I may return here and try again but will certainly not purchase anything if it is the same guy working. Customer service is everything and I was not asking for any service above and beyond, just asking for something nice for a special occasion that I was going to be paying for, not getting for free. read more

The arrangement is quite beautiful but the arrangement is not here an hour and 2 roses have already wilted. Very disappointed in the quality of the flowers used in the arrangement. By the way, there were only 5 roses in the entire arrangement read more

Buds Florist - Florists Near Me - Staten Island, New York

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My husband sent me flowers from 1800 flowers which was handled by buds florist. These flowers were delivered YESTERDAY. The puppy came without a hat & lack of flowers... we were told that another arrangement would be sent. Lorraine called today saying that they wouldn't be sending a new one but they could pick this one up and put the Santa hat on it and fix it... she said the Santa hat probably fell off. Well it's 8:42pm and we called 1800 flowers yet again. They claimed they tried to make a delivery at 12pm which is a lie as my husband was home all day and we have 3 cameras outside. read more

Buds Florist - How it is supposed to look. - Florists Near Me - Staten Island, New York

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Absolutely BEAUTIFUL and exquisite roses with baby breaths that I ordered througj5 1800flowers. Extremely impressive. Received 4 days ago and still looks fresh Thank you for making me look so good. Roman read more

Received a beautiful surprise of a "get well " floral arrangement from Bud's Florist after having recent rotator cuff repair . The arrangement was beautifully displayed with exotic flowers... and with my knowledge of flowers this gift was sent with a true display of love and caring ! was so filled the love and thoughtfulness from " My Mama's Boy's " The FDNY Bravest football team and i thank My FDNY Bravest as well as Bud's for expressing their sincere love in this beautiful floral display ! They are a week old and still as fresh and exquisite as when they were delivered ! Thank you Bud's ans a special thank you to my guys of the Bravest Football team from your photographer ... MamaMaggie read more

Incredible customer service and beautiful work. I came in at the very last minute, just 20 minutes to closing, begging for a bouquet for my wedding at city hall the next day, on one of the busiest seasons ever (prom & wedding) and she was absolutely lovely, accommodating, forgiving and extremely willing to help. Thank you Lorraine! She even gave me a little wedding gift :) read more

We came here to purchase a balloon for the cemetery. The salesgirl was very helpful as asking for what we would use it for. When we told her it was for the cemetary, she put a pointier stick on it so it would be easier to stick in the ground. She also let us take a small note card to attach to the balloon. I was very pleased with the store and the service. Highly recommended! read more

Buds Florist - Florists Near Me - Staten Island, New York

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We just had a $250 arrangement sent to a wake. It was a total rip off. The arrangement was more in the line of a $50-$75 piece. Buds Florist was referred to us from the Casey Funeral Home website. Both of them should be embarrassed and ashamed of themselves for what was presented. Totally embarrassing. Be forewarned about Buds Florist as well as Casey Funeral Home. It was a disgusting presentation. read more

Buds Florist - Florists Near Me - Staten Island, New York

Lorraine is always my savior! Best florist on the island. She's always helpful, kind and just genuinely an incredible person. Her prices are very fair as well. I highly recommend her. I've been using her for about 8 yrs and she has never let me down. Thank you Lorraine for being you. read more

My son made a mistake again ordering flowers from Buds Florist located at 3161 Amboy Road, Staten Island, NY. As couple times in the past they delivered only half of the order. I tried to call the shop but there was no answer and I couldn't leave a message because mailbox was full. So, I decided to stop by and let them know that they delivered only half of the order. Besides, my son set the delivery for Saturday, but flowers were delivered on Friday. But it's OK. When I came to the store I spoke to the girl at the cash register. She went in the back room and came back with another woman. My understanding that she is the owner. Right away she told me that they are not responsible because order was placed on 1800Flowers. I told her that since they took the order, they are responsible to deliver full order. She became agitated and told the girl at the register: "Get her f... out of here and tell her if I see her f... face here again, I smash it." Then she told the girl to give f... balloon and was pushing me out of the store. She was saying all that like I wasn't there. I didn't take the balloon. Probably f... word is her favorite that she uses talking to her family. I was so shocked by her behavior, that I couldn't even respond. Never in my life I was treated with such manner. The owner clearly behaved like a low life. I will NEVER set my foot in her store and not because of what she said. If she tried something, I would call police. I will tell everybody I know not to use her shop. She should be ashamed of herself!!! VL read more

Just got married on 10/21/2016. Lorraine was amazing!!! My flowers were beautiful!! Got so many compliments that day. Would highly recommend this place. Everything was perfect couldn't have asked for more read more

Order flowers for my bride on my wedding day. Was told it had to be a special order because she didn't have any. Within hours of delivery they started wilting, I was so embarrassed. Decided to call next day. Called and was asked what room we had them in because it must have been environmental. I asked what rooms are they allowed in? She told me she had them all over the shop and they are ok, yet mine was a special order. Woman very nasty, hung up on me and my wife twice. Every time we glance at them they are saggier and saggier. Never again. Had to pay a special mother's day premium. read more

Buds Florist - Florists Near Me - Staten Island, New York

We stopped into Buds and Baskets to buy a birthday arrangement for a family member. We are not from the area and found the shop by using Google Maps. The two women in the shop were friendly and extremely helpful. Within 10 minutes, we had a beautiful custom bouquet. The shop is conveniently located in a strip mall with ample parking. Highly recommend Buds and Baskets! read more

This lovely little flower shop is a sure crowd pleaser. The sweet owner is a very talented woman. Her centerpieces are absolutely gorgeous & her prices are very fair. Order your next centerpiece with her & I am certain you will thank me after ;-) read more

do not use buds florals. i had flowers delivered and by the time i got home from wedding the flowers were wilted. we called and the owner just screamed at me and my husband and hung up the phone twice. absolutely disgusting behavior read more

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Wonderful flower shop! Lorraine is the best florist in SI! She is incredibly sweet and takes immense pride in her craft. I needed flowers delivered to a client and called her shop. In the past I've used another SI shop or online companies but she made such an impression on me, I plan to use her exclusively. read more

Lorraine was extremely helpful and so sweet with walking me through the selections and delivery options. I am so glad to have found this amazing florist!!! read more

Excellent customer service! The lady on the phone was so sweet and helpful. She puts great care into each order. Highly recommend!

I've been using this florist for years, and I have never been disappointed once from them. Has to be the best florist shop on the island.

The staff was incredibly nice on the phone and provided excellent customer service. Even in the middle of a snowstorm! They even helped to make sure the flowers would be delivered on the day of the services, and were monitoring in case they were delayed. Could not have asked for a better experience ordering from far away! Lorraine was a real pleasure to talk to. Would not hesitate to use them again or recommend them to a friend! read more

As usual when I have a need for a new service, I immediately go on Yelp. I wanted to send a dozen yellow roses to my cousin for her retirement. I live out of state and so I relied on previous reviews about the shop and the owner. I have to say the reviews are spot on. The owner, Lorraine introduced herself, explained where the flowers were coming from and the longevity of the roses. My cousin was thrilled with the roses and after 5 days she said they were as fresh looking as the day they were delivered. I would highly recommend this florist, she is very personable and her followup after the delivery was amazing. Thank you, Lorraine!! read more

Having worked in a flower shop, I am a little particular when ordering flowers. I always want to go through a local florist instead of on-line services. I wanted to send my daughter flowers for her birthday and since I don't live in the area, I looked at reviews. I called Buds and was very glad I did. The first person I talked to was very pleasant. After taking my name and delivery info, she then said she's going to connect me to the floral designer. I loved that I could talk to the designer directly. She really listened to what I like and made her own suggestions as well. The arrangement was delivered when said and it was beautiful and unique. My daughter loves it! It's still in great shape days later. Will definitely use Buds again! read more

What a cute little shop. The manager I believe, has to be the nicest lady with the most soft spoken voice. It's small and a great crowd pleaser! From now on I think I'll get all my flowers there. She probably makes going there better in all honesty. And she just doesn't slap together the flowers like most florists do, very pleased even though it was my first time there. Beautiful flowers and they're well kept! read more

I bought roses, and they dropped the next day. Called to complain and got no cooperation and verbal abuse by the sales staff. The representatives would not allow me a word in edgewise, and was talked over continuously. What happened to the customer is always right. read more

I am not usually the type to go on Yelp and write horrible reviews. I came to buds once before and had a wonderful experience with a very sweet girl. That is the only reason I gave 2 stars. I decided to return on Mother's Day to have a bouquet made for my mom. At the counter I said to the woman "can I please have a $30 bouquet" to which she responded:"$30-$35?" I agreed because of the hustle and bustle of Mother's Day. But if I give a price, why should you offer an up charge? What did that extra 5 go towards? Of course after tax it was $38 and I understand the price of flowers but the bouquet was nothing special and I'm a college student on a budget. She asked me if I wanted bright flowers or pastels and I said bright. After that she ran to the back before I could even give her specifications of what I wanted. Afterwards she came out and showed me the bouquet and there was a carnation in it. I said my mother doesn't like carnations. She rudely said to me that it was not a carnation (it was) and then said "next time if you don't want something you say it first. You know it's like when you make a sandwich and the person starts telling you yes or no to things after you finish making it. You just wanna throw it at them and tell them to make their own sandwich" excuse me??? I should have left then and there and had them give that bouquet to another person. All of that was yelled at me in front of a packed store on Mother's Day. I am disgusted and will never be returning. I made 2 purchases this year and would have made many more. They just lost a good customer. read more

Lorraine did such an amazing job on our wedding flowers! She was very responsive to what I envisioned for my bouquet, corsages and the boutonnieres. The flowers were beautiful, fresh, and perfectly arranged. She exceeded our expectations.We got SO MANY compliments from our wedding guests.They were absolutely perfect and even more beautiful than I expected. She answered all of my questions along the way as the planning process continued, and even changed a few things just weeks before the big day. The value was exceptional, and I would highly recommend her services to anyone planning a wedding. We were so happy with everything! read more

To All My Staten Island Friends and anyone sending flowers to someone in SI~ Being born and raised on Staten Island I know that it is important to have the best florist in your contacts for special occasions of all kinds and just to send flowers to someone you love, are thinking about, wishing them happiness, health, and everything in between... Lorraine at Buds & Baskets will treat you like family every single time and her flowers are gorgeous! I should know, I live away these days and call her for everything I send on Staten Island! Do yourself a favor and friend her on FB and write down her contact info.... Send some flowers today! Thanks Lorraine... you are the bestest! in other words... YOU ROCK, MY FRIEND! read more

I love this flower shop!! My husband and I as well as other members of my family have been customers for years. The owner Lorraine is the nicest person and cares so much about making her customers happy, and we are always amazed at how wonderful all her creations are. Every arrangement is always beautiful and fresh... We would not use any other florist, it's the best!!! read more

Local florist shop willing to meet all your needs and requests. Lorraine is very knowledgeable and will create any idea you have in your head better than expected. I highly recommend. read more

I have been using Buds Florals for at least 8 years. Their arrangements are consistently fresh and beautiful. Lorraine and her staff are always so helpful. Wonderful florist! read more