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    Henry's Appliance Repair

    2.6 (9 reviews)
    Open • 8:00 am - 5:00 pm

    Services - Henry's Appliance Repair

    Appliance repair

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    Aerus of Springfield

    Aerus of Springfield

    (1 review)

    I got a promotional flyer from them and a dog that when needs to throw up prefers carpet. The price…read morewith the coupon was good and I decided to try them. The pros: They got to my house on-time, did a job faster then I thought it will take. The carpet became visibly cleaner overall. I am writing the review without checking if it's dry, but I am certain it will be much faster than after using hot water cleaning services. And the price was good, thanks to the flyer. Now the cons: The guy came in (very) dirty shoes, with dried-up mud on the side, did not put the disposable booties on even after I asked him if he is aware that the shoes are dirty and just kept walking on wet carpet with (very) dirty street shoes. Even the overall it got cleaner, the stains from my dog are still visible. And finally, I did not get receipt from the guy. He mentioned that he is an Aerus(former Electrolux) sales rep and from the get-go tried to figure out if I am in the market for a vacuum or carpet cleaner. Maybe he makes more money from the sales and since I was not inclined to buy, he lost interest and did not bother to be a bit more professional, but I do not recommend their service to anyone. I am not sure yet how good the machines are, although I have my doubts about that, too since after shampooing the carpet the vacuuming was "recommended" upon drying. So if I do not comply, where does the dirt go? Didn't it stay right there, on the carpet, but now with dried shampoo for a company?

    From the owner: Clean water isn't a privilege -it's a necessity. While city filtration systems can reduce some…read moretoxins, they often fail to reduce certain chemicals and minerals. In fact, public water can contain up to 20% of a person's lead exposure. You can keep your water clean with help from Aerus of Springfield. We've been installing top-quality air and water purification systems since 1924.

    Dick Van Dyke Appliance World

    Dick Van Dyke Appliance World

    (123 reviews)

    $$

    James and Luke were wonderful!! Thank you! So polite, so careful, and mindful of the furniture. It…read morewas a great experience thank you again and I'll be sure to share and recommend Dick Van Dyke!

    This company is an absolute nightmare to deal with. On 8/21/26, I requested a service call for a…read morerefrigerator that was not cooling. The technician diagnosed that the fan needed to be replaced. As he was leaving, I asked if he would be ordering the part that day because we needed a working refrigerator asap. He said he would order the part as soon as he got to his truck, which was literally 20 steps away, and it would arrive in approximately one week. After 3 weeks, I called their office to inquire about the part; they could find no record of the part being ordered. The service office said they would order the part and it would arrive in one week. The service office called a week later to tell me that they ordered the wrong part and they would order the correct part right away. I had been without my refrigerator for a month at this point. On 9/28 a technician came to install the "correct" part. As of 10/01, the refrigerator is still not cool, the freezer items are starting to melt and the fan has not been running. I have been a month and a half without a working refrigerator. These people are so unbelievably incompetent. They have cashed my check for $365.00 and I still have no working refrigerator. I have owned an 8 unit apartment building for 20 years, with 8 refrigerators, 8 stoves and 8 dishwashers. I have always called Dick Van Dyke but I will never call them again. Unfortunately, for this repair I was not able to get the only competent technician they have because the service call was needed on a Friday.

    Henry's Appliance Repair - homeappliancerepair - Updated October 2026

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