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Hendrick Porsche

4.3 (74 reviews)
Closed 7:30 am - 7:00 pm
Updated 2 months ago

Services - Hendrick Porsche

Check engine light

Engine oil light diagnosis

Auto general diagnosis

15 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Hendrick Porsche Photos

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3 months ago

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1 year ago

excellent service, treats the customer like family and are always happy to help out :)

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9 years ago

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Thank you so much for your wonderful review!!

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6 years ago

Couldn't have been more pleased with my long awaited 2020 911 (992) The delivery was flawless and the car was completely spotless.

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7 years ago

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11 years ago

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8 years ago

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Page 1 of 2

Ask the Community - Hendrick Porsche

Review Highlights - Hendrick Porsche

I must call out however, the very best Sales Manager I have ever worked with who is Scott Duong.

Mentioned in 9 reviews

Read more highlights

Hendrick BMW

Hendrick BMW

(224 reviews)

I recently took my BMW X3 in for service at Hendrick BMW on Independence Blvd in Charlotte, and as…read morealways, David Owen provided outstanding customer service. He consistently ensures my vehicle moves smoothly through the service process and makes sure every detail is handled including the courtesy wash, which I truly appreciate. David is professional, attentive, and dependable. He communicates clearly and always makes the experience seamless. I also want to acknowledge the young man I think his name is Lance, who serves as the liaison between service and new car sales. He is always courteous, patient, and takes the time to listen. He thoughtfully provides guidance when I have questions about trading in or purchasing a new vehicle, without any pressure. The team at Hendrick BMW continues to make servicing my vehicle a positive experience. Thank you for consistently delivering excellent service

I have been coming to this BMW dealership since relocating back to Charlotte in the Summer of 2023…read morefor scheduled maintenance. On my very first interaction, I was paired with an excellent service specialist, David Owen. His courtesy, efficiency and attention to detail are unmatched. I have used other service reps at this dealership when David is on vacation, and while all the reps have been polite, David goes the extra mile. On my last visit just before the Thanksgiving holiday, I told him about everything that was happening, but I felt I was forgetting something. After picking my car up on Thanksgiving day, I realized I'd forgotten to get a state inspection. I texted David, who told me to drop by anytime within a specific window. I came first thing on a Tuesday morning on my way to work. I told David that if I needed to pick it up after work, I would. He assured me he would let the technicians know that he needed an expedited inspection and get me off to work on time. Sure enough, David delivered. The inspection was completed promptly, and I made it to work ahead of schedule. Always a great experience here with David. They have a fantastic lounge with hot and cold self-serve beverages if you ever need to wait with your vehicle. They also have an excellent shuttle service and loaner program for service on the go. I would highly recommend them for your BMW service.

Hendrick Acura

Hendrick Acura

(129 reviews)

Service has been quick and efficient. I really like how the service technician will send a video…read moreoverview of your car after the service is completed. Customer service is great, very patient when I have a million questions. The only thing I wish dealerships would stop doing is charging so darn much for services I can get for less elsewhere. But...that's how it goes. There's a great waiting room area with flatscreen tvs, a coffee/tea area, plushy seating and bathrooms are always clean. And....they do state inspections! Whoohoo.

I visited this dealership while searching for a reliable vehicle for myself and my four children. I…read morecame in simply looking for help finding something affordable within my budget, not a brand new luxury vehicle. From the beginning, I made it clear that I was only interested in something realistic for my financial situation. Unfortunately, my experience with the finance manager, Jeffery Austin, was extremely upsetting and degrading. Rather than treating me with respect and professionalism, he made hurtful and discriminatory comments, stating that he was "tired of single mothers coming in trying to purchase cars they cannot afford." What made the situation even worse was that he refused to properly show or explain the breakdown of pricing to me. Instead of listening to what I was asking for, he assumed I wanted a brand new vehicle and proceeded to belittle my situation. At no point was I asking for something unrealistic. I simply wanted guidance and help finding a dependable car for my family. The way I was spoken to was humiliating. I already have enough going on in my personal life, and to be treated this way while trying to provide transportation for my children was heartbreaking. I left the dealership in tears, feeling embarrassed, insulted, and honestly made to feel less than human. If I could not afford a particular vehicle, that would have been completely understandable. What was not acceptable was the complete lack of compassion, professionalism, and basic human decency shown toward me during this interaction. I came to this dealership expecting kindness, respect, and professionalism, but instead I left feeling mortified and emotionally distressed. No customer should ever be treated this way for simply asking for help. I will be reaching out to corporate regarding this experience and requesting that this matter be taken seriously. I truly hope management addresses how customers are spoken to so that no other person, especially a parent trying to care for their family, has to go through what I experienced. This is not a dealership I would recommend to anyone looking to be treated with dignity and respect.

East Charlotte Nissan

East Charlotte Nissan

(167 reviews)

Eastland

I have never bought a new car before, and nor was I planning on getting one, but the guys over here…read moremade it happen and met all of my wife and I's needs!! Never did I think I would own a Nissan, but this car was too awesome to pass up, and we're truly grateful for their help with making it happen!! If you're looking for a new car, go check them out and ask for Darrell Bacon -- super humble, fun and transparent which I wasn't expecting! The finance manager Karol was also extremely knowledgeable and great to work with -- we will probably all remain in touch as friends with how great they were. Very genuine! Appreciate you guys and East Charlotte Nissan! We will be back! I have never bought a new car before, and nor was I planning on getting one, but the guys over here made it happen and met all of my wife and I's needs!! Never did I think I would own a Nissan, but this car was too awesome to pass up, and we're truly grateful for their help with making it happen!! If you're looking for a new car, go check them out and ask for Darrell Bacon -- super humble, fun and transparent which I wasn't expecting! The finance manager Karol was also extremely knowledgeable and great to work with -- we will probably all remain in touch as friends with how great they were. Very genuine! Appreciate you guys and East Charlotte Nissan! We will be back!

Dishonest, Predatory, and Completely Unethical - Avoid East Charlotte Nissan…read moreMy experience with East Charlotte Nissan was shockingly deceptive from start to finish. I purchased a 2024 Nissan Kicks on May 8, 2026, and what should have been a straightforward transaction quickly turned into one of the most unethical dealership encounters I've ever had. To begin with, the salesperson verbally promised me a "3‑day, 300‑mile return policy" to pressure me into signing. This policy does not exist. I relied on that promise when agreeing to the purchase, only to find out afterwards that it was completely fabricated. That alone is unacceptable. But it gets worse. Shortly after the purchase, I experienced a sudden change in my employment status that directly affected my ability to qualify for the financing. I immediately notified both the lender and the dealership. Instead of acting responsibly under a conditional delivery agreement, East Charlotte Nissan rushed to process and fund the loan within just 3 hours of the next business day--despite being told the financial information was no longer accurate. It's hard to interpret that as anything other than a deliberate attempt to avoid having to unwind the transaction. I wanted to return the vehicle in perfect condition with all keys and documents, and requested that the deal be voided. Rather than handling the situation professionally, the dealership made the process unnecessarily difficult and dismissive. Between the false return-policy promise, the high-pressure tactics, the intentional rush to force a loan through, and the attempt to charge me lot fees just to return the car, East Charlotte Nissan has shown a complete disregard for honesty, ethics, and basic consumer protection. I am now filing formal complaints with the North Carolina Attorney General's Consumer Protection Division, the DMV Dealer Licensing Board, and Nissan North America. If you value transparency, integrity, or even the bare minimum of ethical behavior, do not buy from East Charlotte Nissan. There are plenty of dealerships in Charlotte that don't rely on deception and predatory tactics to make a sale.

Hi-Line Autohaus

Hi-Line Autohaus

(108 reviews)

Eastland

Drove down 5hrs from Virginia to look at a Range Rover they had listed. I was a little hesitant due…read moreto "bait and switch" tactics I had dealt with from several other dealers. But Rich and the HiLine team reached out and kept me updated until I was able to make to the dealership around few days after the inquiry. And when I arrived the vehicle was there and in great condition! Rich was a great salesperson to sit with and Carl was prompt with the financial paperwork when closing the deal. Great dealership experience. I've worked in the car business financing cars and I must say this is how it should be! Wish there were more dealerships like this here in my area, but it was well worth the drive!

Shady business model and dishonest pricing. Went to look at a 2020 Mini Cooper S. Overall nice car,…read morebut major paint chips, bumper damage, curbed wheels, and wheel fender being popped out and misaligned. Not a huge deal on its face, talked to one of the sales guys about knocking some money off the price so that I can do the repairs required. I was told they could do some minor work, but would not budge an inch on the price because, "We price our cars to market and this is the lowest possible price we can sell the car at." Keep in mind, this is car has been on the lot for nearly 3 months as of today and over two months at the time I looked at it. Price when I went in was $15,750. Didn't buy the car. Two weeks later, price on website was $15,000. So apparently they could go down and did not want to. Now, as of today, the same car that has been on their lot for nearly three months is listed for $16,500. Where does this pricing come from? This car lot does not negotiate, treats their used cars like liquid gold without wanting to do repairs, and fluctuates their pricing like the stock market in a panic. Also, what car dealer tacks on $1,500 to the price of a car after it has been sitting on the lot for three months?? Solimar was very nice and pleasant. Great person! Business model is shady. Stay away. First photo is from the day I looked at it, second priced at $16,500 is from 15 minutes ago.

EchoPark Automotive

EchoPark Automotive

(121 reviews)

Eastland

* If you are selling your car, go to EchoPark. Steve was personable, direct and helpful with…read moreassessing the value of my car. Cassie sealed the deal with paperwork necessary to transfer the title and process the payment. The facility is clean, the team is friendly and service is fast. Pro-Tip complete the questions online in advance to help speed up the process and for easy access to your quote.

I was asked to sell my MIL's car for the Family, so I looked up prices on Kelly Blue Book, Carmax,…read moreetc. and requested quotes online. Carmax (CM) offered us $3,400 but lowered it to $3,000 when I brought the car in. EchoPark (EP) offered $4,700. Mind you this is an 18 year old Honda. I'd never heard of EP, so I was skeptical that the offer would also be significantly less once I brought the car in. I texted with Chentel about the necessary paperwork and options since my MIL is in Assisted Living. I talked to Chrystal the next day and scheduled an appointment. Ben processed and evaluated the car. EP honored the Online Offer even though they found a chip in the windshield even CM hadn't seen. I called my MIL to come sign and we were in and out within an hour (I don't remember the name of the young lady who processed the paperwork, but she's learning Korean). I've bought / sold 13 BMWs in my life and the experience with EP rivaled my experience with the best BMW Dealerships. When we left about 7:00 pm on Valentine's Day, I was impressed to talk with the Sales Manager and General Manager...both had been working the Front Desk on the "Holiday." Kudos to all!

Hendrick Porsche - car_dealers - Updated May 2026

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