Katie R. is the best esthetician ever! She's super quick (like, under 15 minutes for a Brazilian)…read morebut also totally meticulous. Plus, she's funny and friendly and keeps me distracted with good conversation even during times of ... discomfort. So glad I found her!

Spa Social is the vibe. I've been going to Katie White since her days at Ruby Room. She is the…read moremaster of blonde, a wizard at color and cuts, and just a downright amazing person who makes sitting in a chair for a few hours immensely enjoyable. The rest of the staff are amazing too- I can't speak to quality of service personally for anyone besides Katie W (though one of these days I need to try out a facial), but the constant traffic of people coming in for other services every time I'm there should speak to the rest of the kick ass professionals there. Street parking is plentiful and the shop itself is always clean and welcoming!

10/10 I've been coming for years!!! Glad they are still around. Service was great and eyebrows were…read morethreaded on point!!!!! It was pretty empty but the woman here was super nice and the vide was chill!!

I came here for a brazilian wax! It was $45, which is really affordable! Muna did my wax and it was…read morenot too painful at all. I definitely would come back for other services.

I can't rave more about my experience with Stella at this salon!!…read more First, there were very clear instructions on safety measures taken before I came. They ask you do not arrive early, take your temps, and require face mask and hand sanitizing upon arrival. In the salon itself, there were many measures taken, social distancing, wiping down of chairs, and I even spotted someone wiping down color bottles and other surfaces! Now about my stylist - Stella has worked miracles with my hair. My last cut and color was October 2019, so there was major work to be done. I told her how light j wanted to go and then suggested a mix of balayage and foils to help my hair list faster. She also did a root melt to help keep it looking fresh when my roots start to grow out. I am super happy with the results and would absolutely come see Stella again!!

Highly recommend not going here unless you want a haircut that takes away all will to live…read more UPDATE: As of tonight, the stylist that gave me this haircut has since taken this photo and made it her personal and professional Instagram profile photo. Cannot even believe this.

I've been getting lash lifts for over 6 years and have never had an experience like this. I have…read morealso had no problems with lift and tints. I did tell the technician beforehand as a heads up that my eyelashes were stubborn and straight and the perm might need to be left on for slightly longer. This is what other technicians have told me, and it has totally been fine in the past. I do want to add that the lift turned out totally fine and there wasn't any issues with the actual technique. However, when we reached the tint portion of the service, things really went downhill. First of all, out of all the lift and tints I've had done, the tint is usually put in while the rubber pads are still intact. She took everything off, then proceeded to do the tint. I thought this was strange but whatever. Within about 30 seconds of the tint being applied, it got into my eye and caused intense, excruciating burning. I was in significant pain and asked for it to be removed, but it was not handled with any urgency. I have a very high pain tolerance and this truly felt like I was being blinded. The technician was getting frustrated and kept telling me to relax, which was very frustrating considering how much pain I was in. She then proceeded to clean my eye at a snails pace. The situation felt unsafe and honestly alarming. I kept asking if there was a water fountain or sink I could rinse my eye in and she dismissed me multiple times. What made this even more concerning was that during my service, the technician left me mid treatment and began performing a Brazilian wax on another client in the same open space. There was no privacy for either of us, and I was left unattended while dealing with a chemical reaction in my eye. This was extremely uncomfortable and felt highly unprofessional. After all of that, the tint was on my eyes for a total of maybe 30 seconds before I was in blinding pain. Despite this, I was still charged $40 (just for the tint). I was happy to pay for the lift which was $75. When I asked her if I really had to pay for the tint considering everything that happened, she said it was my fault because "my eyelashes were small" and this doesn't happen to girls with long eyelashes. I want to iterate again that I have NEVER had an issue with lift and tints in the past, and I have had over 20 of them. The tint also got all over my hands and stained my clothes, which I cannot get out. There was no acknowledgment or effort to make this right. Overall, this experience felt unsafe, unprofessional, and poorly handled from start to finish. I would strongly caution others before booking here.

Go here for your brows but skip the lash lift! I was pleased with my eyebrow threading but the lash…read morelift was very uncomfortable. My eyes burned multiple times, the chair was very uncomfortable for my neck, and the whole appointment took two hours (?) because the technician kept switching between clients all while not washing her hands.

The facility is super clean and nice. They do a great job with keeping the clean aesthetic. As with…read morethe other face foundries, there is a table you lay on for your services and each table is separated by a curtain. There was someone next to me to my left, but I didn't feel like they were super close to me or that their service was affecting my service  My aesthetician Ashlie was great! I loved that she asked if I wanted the service to be more relaxing or more of a chatty service where she explains all the things she was doing for a Cryo facial. The cryo facial itself was nicely cooling and I was able to notice a different in my skin and tone over the few days that passed. It'd love to come back to get another Cryo facial! My friend got a sculpt facial and said she really enjoyed the cupping of the face. She was able to tell the difference in her skin and tone over the next few days as well.  This is a great place to treat yourself to or to have a girls day!

This place was amazing. I was in and out before I knew it. The esthetician who did my brows and…read morewaxed it was so nice and really made it look so good. I would recommend this to anyone who wants something that is affordable and right in the city. Love it here and it felt so relaxing with the music and vibe!

Kate is awesome! What a treat to get a facial from her. She is knowledgeable, has great technique…read moreand uses great products. I will return!

I had a great experience with Kate! Got an organic facial that I loved--great products and my skin…read morewas so happy and glowing afterwards. I also had my eyebrows tinted and my eyelashes tinted and lifted and am so happy with the results (I have blonde/ white brows and lashes, so some tinting made a huge difference!). Thanks, Kate, for the lovely facial and treatments.

Brought my Mom here today and what a beautiful place! The staff was amazing! Yasmeen, the general…read moremanager greeted us and was so kind. We met in the room and the doctor came in and he was so kind and warm to us! Mom had a set of Botox injections and it was fast, efficient and painless for her. She looks fantastic! Unfortunately she would kill me if I shared her pictures but trust me, she looks great! Highly recommend Old Town Med Spa!

The "Twins!" The Doctors are twins!…read more Very knowledgeable & current on trends as well as future trends. The Doctors & their staff are always professional & kind offering you the latest & greatest procedures which give you the best bang for your buck! They participate in & offer points programs (levels) of their own as well as the Allē points program which other providers may pocket your points themselves. Old Town Med Spa offers injectables, procedures & many different treats like facials to laser treatments to give you the best skin to live in! The aestheticians are VERY Knowledgeable, themselves, on the newest treatments on the market. I trust Old Town Med Spa with the skin I live in & they have helped me put my best face forward! I continue to recommend friends & they recommend their friends! Go! Go to Old Town Med Spa! You'll be greeted with a smile & welcoming environment. None of the "stuck up, elitist attitude," here! They truly strive to achieve the results you seek! I highly recommend!

Great Services and Great Deals!! I've now been to visit Lora…read morea couple of times. Have had the IPL with great results in the past.

I usually don't give a one star unless someone pisses me off or did something not reasonable nor…read moreacceptable. This is my second time going to see Lora for a facial treatment. We made this second appointment which is on 8/26 at 11 am a MONTH ago. When I arrived right on time this morning, I saw another customer was arriving and she told me her appointment was supposed to be at 10:15, but Lora told her to come back at 11:00. So we went in and Lora was very calm and expected to see both us. She looked at me and start to ask me, "Can't you wait? Or come back at a later time". I simply could not because I had all the other stuff planned today and I do not think this is an acceptable response to push back my appointment because she messed up the schedule. Also, if she already knew that at 10:15 am she needed to push back another client's appointment, she could have called me at that time and ask me to come back at another time. At least that way, I don't need to waste time and effort to come right on time - But she did not. I was very frustrated so she started to ask me what she can do to help me feel better - I thought oh that's a very nice gesture, at least now you care about your customers. So I thought about it and asked her to give me a discount. Guess what she said back to me? She goes " OH LADY, DON'T PUSH ME TOO HARD" Me:"....." - Isn't giving a discount the most common way of making up the mistake you made??? So I told her I am not going to have the spa anymore, you are a ridiculous person and she was like "DO YOU GET ANY OTHER OPTIONS?" OMG can you feel her arrogance now? Besides the fact that she is very rude (to me at least) and she doesn't respect her client's time, the spa environment sucks. She has a price of doing one facial of $300 marked on Groupon, but then through the deal it's lowered to around $100-$120. Though Groupon's deal price can be misleading, you would expect this place to be a decent spa place with all the good reviews on Yelp and Groupon. Nope - this spa is in a tiny room at the back of some sort of wellness recovery gym, which seemed very sketchy to me. I also don't think the door can be locked. I will say Lora gave me a decent first time spa and that's why I decided to go back (also because I have not been to many spa places in Chicago yet); however, I do not think it's worth the price with this location/utilities and the fact that Lora has a really bad attitude because now I think about it, she did NOT apologize to me at all... and almost made me feel I was the one asking too much.