Hello Bistro is my go-to downtown lunch spot. I love the make-your-own salad - it's fresh, lite, delicious, and different every time. The staff is courteous - even during the relentless lunch rush. Slow service is an issue. Today it took 20 minutes to make, chop, and serve my salad. Hello Bistro has a great concept, fresh food, and a very interested lunchtime audience. I'd like to see them up their game on execution. Tip: be sure to order at the register before joining the salad line. read more

Hello Bistro - Keto salad: kale spinach cilantro arugala mushroom tomato radish egg salmon avocado feta pumpkin sunflower almonds heavy olive oil lemon s&p - Salad Near Me - Pittsburgh, Pennsylvania

Terrible restaurant - ordered a salad and when I reached home, i noticed it was half full and had very little toppings. i was on my phone while at the restaurant and didnt watch over them. i called them and they said they would mail me a gift card. they never did. last time i go to this location. manager also had a ver sour demeanor. read more

I've been to this downtown location a few times and it's a great place to grab a quick lunch. They have a variety of burgers if you're feeling indulgent or many different salad options if you are feeling like being a little healthier. I really like the option of ordering ahead online to pick-up in store. It's great to avoid wasting too much of your lunch break waiting in line! This place does get VERY busy around noon, so I'd try to get there early or wait until after the rush if you don't have much time. They have suggested salad combos or the option to make your own salad. I was very impressed with the options for lettuce, veggies, toppings and dressings. They do have a little something for everyone! The salads are pretty big, I wish they offered a smaller size because I am never able to finish it! Their burgers are good too. I'd say it's a step up from a fast food burger, but not quite gourmet. I wish you could have the option to pick how you would like your burger cooked, but I also understand it would be difficult with this kind of set-up. They also have fresh-cut fries that are delicious. Being the glutton that I am, one of my favorite things about this place is that they not only have a ketchup dispenser for fries, but they also have one for RANCH! I also love that they have Boylan's Ginger Ale! If you're looking for a nice lunch option that you can keep under/around $10, this is a great place to check out! read more

I always come here with my coworkers for lunch and this time I was very disappointed with the service. I work in a call center and always loved hello bistro because they chopped the salad so I could eat between calls. This time they refused to chop it. I get that most of it is small but the leafy greens aren't small pieces. Also, the older woman with gray hair in a pony tail was just rude. Do better hello bistro!! read more

The food here is good IF they get your order right - which happens about 1/2 the time. Also, there must be some issue with the online ordering because whether the place is crowded or empty, orders are never ready at the time they tell you to arrive. Lastly, if you come after 2 or 3 PM for an online order, you can't go to the 'Pick-Up' register. But, no one will tell you that. They just let me keep standing there without acknowledging me let alone actually helping me **If this place was managed better, it could be really great. But, I've been burned so many times that I'll never go back. read more

I typically love this place -- nice salad bar with LOTS of options and the workers actually create the salad, so it seems cleaner than typical salad bars. Sometimes it is great service and sometimes it isn't, so you should be prepared for that to go either way. Don't forget a Smiley Cookie! Hello Bistro is owned by Eat'n Park and have the same smiley cookies (smaller versions though). read more

This place rocks.. Who would have thought you could eat so healthily in Pittsburgh... And that people would come in droves? read more

Hello Bistro - This place rocks - Salad Near Me - Pittsburgh, Pennsylvania

See all

I used to love this place. It is so disappointing how badly it has gone down hill. There is zero sense of urgency if you go outside of the lunch rush. Recently I got a custom salad - no one in front of me - and it took upwards of 20 minutes before I was out the door. I only know this because I had to take it back to my desk to eat it because my lunch break was over. The staff likes to stand around and make jokes to each other, while the customer patiently waits and watches their lunch breaks dwindle away. I went two nights ago and got a caprese grilled cheese meal. The fries were very good, but the grilled cheese felt like it was put together by a 3 year old. It was soggy, butter soaked bread, with no sear on the outside. It was a mess. The flavor was there, but the execution was abysmal.. IT IS GRILLED CHEESE. I have to agree with some other reviewers, the line is a complete mess. Toppings all over the counter and floor, some toppings in other toppings pans. This place would be a nightmare for someone with allergies - or vegan/WFPB eaters because there is cross contamination everywhere. I was getting salads from here a few times a week (I work across the street), but that has slowly diminished over time and I think it is down to ZERO from here on out. I have had it - I highly suggest anyone reading this review that was looking for a healthy option to go to Roots Natural Kitchen right across the street. Hopefully Hello Bistro gets their act together because I also can notice a decrease in popularity at lunch time. read more

Why is this one so much better than the Oakland location? I don't really know, but I can say that I'm happy about it. I put my previous two terrible Oakland experiences aside, braved the new location in Downtown Pittsburgh, and walked away a changed man. First attempt: late lunch, 1:30 PM, mid-week. The place was a ghost town (awesome!) I walked right up to the counter, ordered a Rachel burger, and was promptly delivered my burger in a few short minutes. The burger was good, if not messy, and my only gripe would be that the turkey-burger patty is clearly from frozen. Nonetheless, still a tasty meal and the place was really clean with super friendly employees. Second attempt: Noon, mid-week. The place was packed and there was a decent sized line. Service was still prompt and while the Salad Bar Engineers did look a bit frazzled, they handled my requests promptly. Minor disappointment was the meager topping rations provided when I asked for a) chopped eggs b) bacon c) croutons. If all salad toppings are free, why are you skimping on these things? (And I do mean skimp, like teaspoon size serving.) Next time I'll be "that guy" and tell them to double up. When I finally made my way to the Cold Stone Creamery-esque salad amalgamation station, I was presented with two options: "Big bites or little bites?" Unhappy with such restrictions, I countered with "medium bites?" to a non-plussed chopper. She did, however, comply with my clearly ridiculous request. In all, the salad was very good and I'll definitely go back (only to this location). Oakland-location still needs to learn that avocados aren't supposed to be dark brown when placed on salads and that sweaty forearms are not an appropriate salad tong resting station in-between grabbing items from the salad bar. read more

I feel like I should write a review since I've been here 4-5 times since it opened a month ago hehe. I've always been a fan of Hello Bistro since first going to the Oakland location when I lived there. Bobby fell in love with their salads and i dig the super burger and fries (& salads, but i'm more of a french fry person lol) I actually remember writing in my review for the Oakland location "it'd be awesome if they put a HB downtown". It's like I have a magic genie or something :O The reason I waited a little for the review is because the first 2 weeks the wait time was a little long due to just opening and everyone checking it out. I didnt want to put in review that I waited forever for my food because I knew eventually it would be fine. But now even when it's busy, the wait time to get your food is not long at all.. so that's a plus. They have specials here that I dont remember seeing at the other locations (forgive me if i'm wrong on that fact) You can get a grilled cheese, soup & drink for $6.99 or a super burger, fries & drink for $7.99. The grilled cheese was tasty and i've had it both with their tomato and chicken noodle soup. I felt the chicken noodle soup was really lacking chicken but eh what can ya do. The grilled cheese was fine and it helped my tummy a week after being sick and my appetite not getting back to normal asap. I havent had a salad from this location, but every other location I experienced a great salad. I'm so thankful and excited this is downtown since I spend 40+ hours a week here. I love the build your own salad idea and they have a lengthy list of choices to put on your salad. Check it out if you've never experienced Hello Bistro! read more

Overall Impression: A BYO-salad emporium with reasonable pricing that includes classic E'nP menu items like the Superburger and delicious Potato Soup--smiley cookies included! The Food: If you're looking for healthy(ish) place filled with customization, this is amazing even for the pickiest salad eaters. The BYO-salad bar is really what this place is all about. Not only are the toppings plentiful and fresh, but they REALLY pack them in there to give you a bountiful meal that will not leave you hungry. I've also had their soups (classic E'nP style) and a couple of their burgers over the last couple years, and I was always satisfied with how they tasted. My go-to burger (pictured below) is the Two Alarm Turkey Burger with added Avocado for some extra creamy-ness. It may look a little messy, but the messiest burgers area always the best. The tomato soup is thick and sweet--not going to lie, tasted like Campbell's from a can (processed), it could probably do with some more herbs/TLC. When I have indulged in their fries, they've been extremely greasy, and their burgers are more greasy than others I've eaten, but it's not to the point where it makes the food unappetizing. The Restaurant: This location has a great takeout setup (I'd high recommend if you hate waiting) and in-restaurant salad assembly line. Flipping the usual "eat, then pay" model on it's head, the customer begins their salad journey at the register and pays for either an $8 unlimited topping (they mean it) salad or a menu item. You're then guided to the salad assembly line, setup Subway style, where you pick all the toppings under the sun, and you get your own drink (no servers). You sit with a number at your table and they bring your meal to you. The only reason this place gets 3 instead of 4 stars from me is their cleanliness. Every time I walk in here, there's food all over the floor, the trash is overflowing, and empty tables are dirty. I also have a huge issue with their salad-makers not wearing any head coverings and just pulling their hair back. I wish they'd wear hats or hairnets--there's no way 5-10 women go through an entire day without hair flying around. The takeout shelf is very hands-off. You literally walk right in and pick up your bag (check it!) and leave without speaking to anyone and avoiding the salad assembly line, it definitely runs smooth. TL;DR BYO customized salad for a reasonable price or try a classic burger. You can get your EnP comfort fix while still trying to be healthy---ish! Just do yourself a favor and order online to pickup. read more

Hello Bistro - Two-Alarm Turkey burger with added avocado - Salad Near Me - Pittsburgh, Pennsylvania

See all

This one star is for service. They have the best salad in town hands down. But there is no way I have to wait 15 min for my salad when I have ordered it online an hour ago. This is the 3rd time that has happened which makes it 3/3 last 3 times. read more

This is a vegetarian candy land. It is basically like a Chipotle for salads. The ingredients are very fresh and the staff here are great. The staff works very hard especially with the high amount of foot traffic and are always super nice even though it is always slammed during the lunch break when I go. Definitely recommend for a fast healthy lunch. If you want to get a little unhealthy though, the fries are incredible. read more

You know when you just want a good salad? This is NOT the place for that. Why oh why do you think it's okay to soak tomatoes and cucumbers in water. I get that it helps you guys stretch the product but it makes the salad taste poorly. If you really have no other choice then go here. read more

Hello Bistro has the best fast-food salads downtown. There are tons of toppings and no limit to what you can add to your salad. Choose from fresh and roasted veggies, at least six different kinds of cheeses, a variety of proteins, and lots of yummy, crunchy add-ins. It does get very busy at the lunch rush, and the counter can get unpleasantly messy during peak times. That's why I always go around 11am. Lately I've been ordering online as well. I see a lot of reviews that say the salads are packed with lettuce rather than toppings. Well, if you get the kale mix, all those extra greens are a good thing! And just ask if you want another scoop of a certain topping. Staff have always been willing to do so in my experience. read more

I have been to the Hello Bistro in Wexford several times and have never had a salad taste bad. I ordered the Apple Almond Crunch salad (which is what I normally order in Wexford) from this location and the salad was off. The mixed romaine lettuce was slightly browned, and there was random crunchy things (not the almonds), as well as items from other kinds of salads - for example: some bacon and corn. I hope this post saves others from making the mistake I did in thinking the different locations are all of the same quality. read more

When I found out this place was a child of Eat n' Park I knew I had to check it out. The format is a little different than I thought it would be, you place your order, walk through the line of toppings and dressings then the employee chops and mixes it all together and you are done! I decided on the Fiesta Chicken salad over making my own and paired it with a cup of the Potato Soup. After sitting down with my drink, about 5 minutes later my order arrived. The Portion of the salad is HUGE! I am a bigger guy and could only eat half saving the other half for later. The soup was a perfect temp and helped with the cold snowy weather outside. The staff were all courteous and helpful and the atmosphere had a cafeteria vibe. My friend had a Superburger with Fries and he also said it was good and reasonably priced. If you are in the mood for a large salad with a wide selection of toppings, or a burger or grilled cheese, definitely worth the stop! read more

Hello Bistro - Fiesta Chicken Salad with Citrus Lime Vinaigrette with a cup of Potato Soup. - Salad Near Me - Pittsburgh, Pennsylvania

This review is specific to this location. We love hello in other locals. Dirty, out of the following: Romain lettuce, avacado, ketchup, ice. Workers clearly hated each other. Selected salad items waited for 9 minutes before someone came to dress and cut. 6 people in party..it took more than 30 minutes for us all to be served. Our frustration we kept to ourselves. Others in restaurant flipped a lid on staff. Take a picture, as that is only way you will see me there ever again. read more

DISAPPOINTING. First, and last time, stopping here for lunch takeout. I ordered the "super burger" which was the worst burger I have ever eaten in my life. Shouldn't say eaten, because it was full of gristle and I had to throw it away. read more

Very friendly service even during a busy weekday lunch time. I had a build-my-own type salad. The people behind the counter made it carefully, and remembered to ask what I wanted. read more

The first time I walked in Hello Bistro I was so overwhelmed by the salad options that I ordered a turkey burger (Which was great by the way). Ever since that first visit, they've been consistent with the quality and customer service. The ingredients are great and every time is just as great as the first time. My only complaint is that the salad portion size is ridiculous. I don't go unless I feel I can consume such a huge amount of salad. read more

Good little Bistro/Burger joint in Pittsburgh. They primarily advertise burgers, salads and sandwiches. I had a standard burger which was on special and came with fries and a drink for under $10. That is hard to find in Pittsburgh. The burgers are thin so they were a little on the dry side but had enough flavor to stand up to the bun, toppings, and sauce. The fries were hand cut and very good. The staff was very friendly and the atmosphere was good. For the price this is a nice spot for a quick lunch or dinner downtown. read more

As I usually make a weekly trip to Pittsburgh, I am always on the look out for somewhere new to eat. This is always on my list of options. I absolutely love their "Salads By You". All the toppings you want for one price (minus some extras). The ingredients are always fresh and the staff is always happy and willing to help you if you have any questions or concerns. The burgers are ok, nothing special (just your typical E'nP burger). Though, I really do enjoy the Mean Gran Avocado Turkey Burger. There's just something about the turkey burger, brioche bun, avocado and swiss cheese that do it for me. Service is usually good, even during the lunch rush. They are usually pleasant and willing to help you with anything you need. read more

DO NOT go to this restaurant unless you have a lot of time to kill. I went there today and ordered a salad off of the menu at 12:05 pm. At 12:45, I noticed people who ordered after me were receiving their food. The lady delivering it would not speak to me so I asked for a manager. When the manager arrived, I told her that 45 minutes to wait for a salad was ridiculous. She told me to leave and refunded my money. I went to this location about 3 months ago and waited over an hour for a salad. I just thought it was a bad day but apparently this is standard operating procedure. By the way, when I placed the order, there was no one waiting in line ahead of me. I walked right up to the register and ordered. The lunch crowd came in after me so that fact that it was lunch hour is no excuse for poor service. read more

I hate to give this place such a low review because the food is great but the service is horrible. Every time I come I feel like I'm ruining their day being there. I keep coming back because of the great salads but they need to work on their customer service. read more

If you walk in here during the lunch hour on a typical work week, you have to be prepared and know what you're getting into, that's all. Yes, it's a bit chaotic, it's busy and it's loud. But the amount of salad you actually get is pretty stellar for the price. I've been here a few times now and the staff has always been pleasant - especially the choppers! I appreciate the array of options and that you can control the ingredients in your salad. Am I an everyday-er? No. But some days this certainly hits the spot. read more

This place has the worst service. They move at one pace (slow) . Never see a manager anywhere .. oh yes always doing something other than making sure the customers are being taken care of. read more

I write this review with conflicted opinions...after a weekend of binge drinking and eating late night pizza, i enter the work week craving kale and mixed greens. Hello Bistro gives you the opportunity to order a pre-made salad, or create custom salads with a wide variety of veggies, fruits, crunchies and dressings available. Being that it is owned by Eat N' Park, the Super Burger is highly recommended as well. If you're into pop, the Boylan soda is LEGIT. Having said that, if you want to get a salad during the hours of 11:30-1:30, which is the time 99% of us take our lunch breaks, be prepared to wait in line to order...and then wait in ANOTHER line to be served. I realize that it's a stressful job for some of the people that work there given the amount of people that come in on a daily basis, but I had to explain to the worker yesterday what jalapenos and cheddar cheese were. As you can imagine, this kind of service is why the lines are SO long. There is the option of ordering online for pickup, but I like to see my salad being made in front of me and it tends to be bigger and better! Hello Bistro is definitely a very delicious, healthy and great place for lunch. I just wish there was more organization when I go there for lunch. read more

So excited to have found this place Downtown! I've been looking for something that's open on the weekends for a great, fresh salad. Stopped in today for soup and grilled cheese - totally hit the spot! Great place for an affordable, fresh, quick lunch. read more

Okay, okay, it's past time for a review for Hello Bistro. I love this place. It's a great spot for some serious salad goodness. I love that you can order on line and your order is ready when you arrive. I love that they throw me an occasional coupon that makes me feel good about myself. I love the tiny little Smiley cookies. And I love that they also have meaty sandwiches and delicious burgers for my bf. I only wish there were more soup choices. Such a good place to eat!! read more

Do not be fooled by the fast casual layout of this place. There is nothing fast about it. Though the salads are good, it took 45 minutes from the moment I walked in the door to the moment I walked out with ONE salad ordered from their suggested menu. Meanwhile, build your own salads are being made and take out orders are being picked up. A full 25 minutes of idle wait time. If you're under any kind of time constraint skip this place. Not coming back anytime soon. read more

Went with the make your own salad for lunch and think I'll be coming here at least 1x week! The portion was huge and I wasn't hungry for the rest of afternoon...no 3:00 PM pick me up after eating this delicious salad. I went with the mixed greens with an avacodo and various toppings. They have so many topping options and they are unlimited people...UNLIMITED! And they're not stingy with the scoops! I got the citrus lime vinaigrette which was refreshing and went perfectly on top of a salad on a hot day. You can choose how small you want your salad chopped which was a great option that I didn't know existed and then you can get your level of dressing. I chose heavy but maybe next time I'll go with medium. This was all for $9! read more

I have never seen a place that committed to healthy living. The drinks had no preservatives or fake sugars. The napkins were recycled paper and the carry home containers were very sturdy recyclable plastic. The food was very tasty and there were a lot of creative options. I got the Sesame Salmon salad and it was delicious. Also, the service was great, very friendly and helpful. I needed something and the guy immediately came over to see what I needed. I wish we had one of these in central jersey. :-( read more

I've been to this location twice, about an hour before closing time. The service has been very good, but each time the tables were already being set up for close with chairs being put on tables. I feel lik that's a bit early and it discourages one from eating there. This is my lunch time at work and it would be nice if I could get out of work and eat there without feeling like a nuisance. The food is great. I've never had a bad salad and i will always love Eat'n Park's chicken noodle soup. My favorite salad is the apple, almond, chicken salad. It's a little pricey but it's nice to have a healthy and quick option while working the 3-11pm shift so I justify it. I'll definitely be back and I would say this location compares to the Oakland location without all the students. read more

I was dying for something reasonably priced and a bit unusual, so we headed to Hello Bistro in the frigid, blowing snow expecting to be the only people in there. But no! The place was packed and growing more so each moment even despite the blowing snow covering the ground. If that's not a good sign for a new place, I don't know what it. Due to the weather, I didn't feel like a salad, so I opted for the grilled cheese and tomato soup - upgraded to an apple, bacon and cheddar grilled cheese. Just what the doctor ordered on a frigid day. The apples were crisp and sweet and complimented the nice mound of cheddar. The bacon was crispy and not greasy. The tomato soup left a little to be desired. I think they could have put a little more effort into it - it was a bit like canned tomato soup, but it still did the trick. I love the Boylan fountain drinks as well. I will be back to sample probably a burger and see what tasty deliciousness is contained in their version. read more

This place is packed during the week for lunch so I would suggest ordering ahead if you can. I had a mushroom and onion burger with fries. They also have a plant based and turkey burger if you don't want beef. I've heard their salads are good, but didn't feel like waiting on the long line. They used to let you pick how you wanted your salad chopped but they did away with that. read more

Great salads with lots of options for pre made and customized salads, but service needs to be improved. I have ordered in person and waited 20 minutes for salad, and ordered online to save time and arrived to find my order not ready and another 10 minutes to prepare, after placing my online order an hour before. I understand a lunchtime rush, but other places manage better. Not great to stop in if you have a tight schedule and/or value your time, especially for a place that seems fast casual. Order online but beware of long wait times! read more

I like the concept here. I can customize my salad and dress it with ENP ranch, but it just never lives up to expectations - I am not referring to taste. Today's experience: waited at the register for 5 solid minutes while all of the visible employees made eye contact, but didn't say anything like "oh someone will be with you shortly." I started to wonder if I came in 5 minutes before close, but it was 3pm. Cashier worked the register with her gloves on, the same ones that were being used to prepare food minutes ago. My salad greens were turning brown, toppings bar was messy and commingled together (If I wanted celery I had to risk also getting beets, eggs, and chickpeas), and I ate a few bites where I felt like I was crunching on sand. Unpleasant and disconcerting. Ugh - I just don't think I can continue to eat here without risking illness. read more

The staff was really nice, but the place is not so clean. My salad tasted okay but I think the tofu was already a bit older. There are nicer places around in downtown. This one is not my favorite. read more

What is up with this location? The place is filthy. The servers are less than helpful. The food took forever. The restroom was a mess. Awful experience, considering how fortunate they are to have this location. read more